Agreement System Down

[Vince Santos]

What's going on with the agreement system? I need to create one for my afternoon inspection but have been unable to gain access.

[Joe Funderburk, CMI]

I would never rely on something totally electronic hosted by another company. I use Homegage's agreement system too, but have a paper copy available. You need a hard copy on your website that your client can download. You need a fax number that they can fax it to. Anticipate glitches.

[Vince Santos]

This is the first time I've had a problem accessing the InterNACHI agreement system. It works great for me. Unfortunately this inspection is one of those "I need an inspection today" type situations so I don't have time to wait.

[Michael Larson]

Originally Posted by vsantos

This is the first time I've had a problem accessing the InterNACHI agreement system. It works great for me. Unfortunately this inspection is one of those "I need an inspection today" type situations so I don't have time to wait.

I send a PDF copy of my agreement to the client for him to print and sign.

I also bring a copy with me for signing at the inspection if needed.

[Joe Funderburk, CMI]

Yep...I always keep blank copies in my truck in case I get a call while I'm out from a "got to have it now" client.

[Billy Boerner]

I use it all the time to Vince. Impresses the clients, realtors and who ever else. My company is totally paperless except for business cards. I only print when requested. However when I run into problems which is rare I always have a hard copy stored in my car.

[Vince Santos]

Originally Posted by mlarson

I send a PDF copy of my agreement to the client for him to print and sign.

I also bring a copy with me for signing at the inspection if needed.

I just sent my client a .pdf of the agreement and I printed it out for him to sign when we meet.

Thanks for the advice.

[Christopher Currins]

Originally Posted by mlarson

I send a PDF copy of my agreement to the client for him to print and sign.

I also bring a copy with me for signing at the inspection if needed.

That's exactly what I do.

Email a copy of agreement and my State SOP the day the inspection is booked.

If they can not be at the inspection, I have them sign the agreement and email it back. No FAX needed.

[Billy Boerner]

Originally Posted by ccurrins

That's exactly what I do.

Email a copy of agreement and my State SOP the day the inspection is booked.

If they can not be at the inspection, I have them sign the agreement and email it back. No FAX needed.

Chris your referring to the NACHI online agreement system right?

[Christopher Currins]

Originally Posted by bboerner

Chris your referring to the NACHI online agreement system right?

No, I'm referring to what Michael said, My Agreement. I need a paper copy on record for 5 yrs.

[Billy Boerner]

Originally Posted by ccurrins

No, I'm referring to what Michael said, My Agreement. I need a paper copy on record for 5 yrs.

So how do you have them sign it and email it back to you? What if they don't have a scanner?

[Christopher Currins]

Originally Posted by bboerner

So how do you have them sign it and email it back to you? What if they don't have a scanner?

In modern times, if you have a computer you have a printer, scanner.

When the problem arises, very rare, I still email a copy ahead of time so they can read through it. Then bring 2 signed, by me, copies to the inspection.

[Michael Larson]

Originally Posted by ccurrins

In modern times, if you have a computer you have a printer, scanner.

When the problem arises, very rare, I still email a copy ahead of time so they can read through it. Then bring 2 signed, by me, copies to the inspection.

Even if they do not have a scanner, they most likely have a digital camera.

And that works just swell.

[dmcauley]

I used to email the PIA or have them go to my website so they can download and bring to inspection signed. The problem was they would forget the signed document about 75% of the time. Now I have them read the document on line and then sign at the inspection. Works better for me and the client.

[Joe Funderburk, CMI]

Originally Posted by dmcauley

I used to email the PIA or have them go to my website so they can download and bring to inspection signed. The problem was they would forget the signed document about 75% of the time. Now I have them read the document on line and then sign at the inspection. Works better for me and the client.

Rarely will I even leave my house without a signed inspection agreement (online agreement or one they downloaded and faxed or emailed to me). I have to know the real estate agent very well for me to make an exception, and that would only be because the client is a dear old lady that doesn't have a computer. Or perhaps I'm already in the area and someone calls with an "emergency" need for a home inspection that day.

I've driven as much as 1.5 hour one way and had the "client" not show up. When I called, he said, "I meant to call you and cancel that inspection. Sorry."