Go Back   InterNACHI Inspection Forum > General Inspection Topics > General Inspection Discussion

Notices

General Inspection Discussion This is a place for general discussion about the home inspection industry. Try to keep the posts topical, but they need not be as specific as the other areas of this board.

Reply
 
LinkBack Thread Tools
  #1  
Old 10/13/09, 8:17 PM
Scott A. Hand's Avatar
Scott A. Hand Scott A. Hand is offline
InterNACHI Member
 
Join Date: May 2008
Location: North Liberty, IA
Posts: 404
Default Broken Garage door panel!!!!!!

So, I had my first experience with damage today.

Testing the pressure reverse on a garage door and the top panel broke loose from the metal bracket and ripped the sheet metal and the styrofoam backing as well. Just the top panel was damaged. I, of course, called the listing agent and got the sellers number, called the seller, explained what happened and that I will get the top panel replace at my expense.

Since I have to wait until tomorrow to contact an overhead door company, does anyone have any clue how much a new door panel would cost?

I am only interested in replacing the panel and not the whole door.

Any help would be appreciated.

Thanks.




Reply With Quote
Find an InterNACHI certified Arizona Home Inspector (and anywhere else in North America)
  #2  
Old 10/13/09, 9:05 PM
Larry Kage, CMI Larry Kage, CMI is offline
InterNACHI Member
 
Join Date: Jul 2004
Location: NW, MI
Posts: 10,883
Default Re: Broken Garage door panel!!!!!!

Quote:
Originally Posted by shand View Post
So, I had my first experience with damage today.

Testing the pressure reverse on a garage door and the top panel broke loose from the metal bracket and ripped the sheet metal and the styrofoam backing as well. Just the top panel was damaged. I, of course, called the listing agent and got the sellers number, called the seller, explained what happened and that I will get the top panel replace at my expense.

Since I have to wait until tomorrow to contact an overhead door company, does anyone have any clue how much a new door panel would cost?

I am only interested in replacing the panel and not the whole door.

Any help would be appreciated.

Thanks.


I have not had that happen.

How were you testing the door?

Do you have pictures?



InterNachi Awards Portal: http://co.nachi.org/inachiawards/
____________________________________________
"An Education, not just an Inspection"

Larry Kage, CMI
whis11 @ charter.net
The above post represents my personal opinion.
Reply With Quote
  #3  
Old 10/13/09, 9:05 PM
mnahrgang's Avatar
mnahrgang mnahrgang is offline
InterNACHI Member
 
Join Date: Apr 2007
Location: Springfield, OH
Posts: 5,766
Default Re: Broken Garage door panel!!!!!!

Cant help you there.

Let me guess, you used a 2x4?


That's why I always check this by hand. If it forces me over before reversing, I let it go, and write it up.



Mark Nahrgang
www.DaytonSpringfieldHomeInspector.com
www.HeyMark.info

Home Inspections for Springfield, Dayton, and surrounding OH areas.
Reply With Quote
  #4  
Old 10/13/09, 9:18 PM
ROBERT W. NEWLAND, JR.'s Avatar
ROBERT W. NEWLAND, JR. ROBERT W. NEWLAND, JR. is offline
InterNACHI Member
 
Join Date: Oct 2005
Location: TYRONE, GA
Posts: 3,070
Default Re: Broken Garage door panel!!!!!!

Quote:
Originally Posted by mnahrgang View Post
Cant help you there.

Let me guess, you used a 2x4?


That's why I always check this by hand. If it forces me over before reversing, I let it go, and write it up.
Same here. If the sensors work I only test down force with moderate force on my arms. No sense in taking a chance.

Good luck Scott.



Robert Newland, CMI
Tyrone, GA 30290
NACHI05101290

http://www.CertifiedHI.com
http://www.HomeInspectorTyroneGa.com

Home Inspection Reports Powered by:
HomeGauge eServices

Reply With Quote
  #5  
Old 10/13/09, 9:25 PM
wsiegel wsiegel is offline
Active Poster
 
Join Date: Oct 2006
Location: Hialeah, Fl
Posts: 2,832
Please Note: wsiegel is a non-member guest and is in no way affiliated with InterNACHI or its members.
Default Re: Broken Garage door panel!!!!!!

If it is a one car garage door, metal door, expect it to be about $250.00 (non hurricane rated), plus the charges for re-hooking up the opener.
Reply With Quote
  #6  
Old 10/13/09, 9:26 PM
Bobby Hamilton's Avatar
Bobby Hamilton Bobby Hamilton is offline
InterNACHI Member
 
Join Date: Aug 2007
Location: Austintown, OH
Posts: 1,315
Default Re: Broken Garage door panel!!!!!!

Quote:
Originally Posted by mnahrgang View Post
That's why I always check this by hand. If it forces me over before reversing, I let it go, and write it up.
Same here. I've seen panels go for a couple hundred bucks depending on the manufacturer.



Bobby Hamilton
Bloodhound Home Inspection Services
Youngstown Home Inspection
Austintown Home Inspection
Canfield Home Inspector
Boardman Home Inspection


Providing home inspections, state licensed termite inspections and radon testing in Youngstown, Boardman, Canfield, Poland, Howland, Warren and surrounding Northeast Ohio areas.
Reply With Quote
  #7  
Old 10/13/09, 9:34 PM
Scott A. Hand's Avatar
Scott A. Hand Scott A. Hand is offline
InterNACHI Member
 
Join Date: May 2008
Location: North Liberty, IA
Posts: 404
Default Re: Broken Garage door panel!!!!!!

I ONLY have ever tested the pressure reverse with my hands. I also only test in the middle of the door. This thing was given very little pressure and snapped like it was wanting to anyway! I just happened to be the person who it happened to. Unlucky I guess.

But I guess there is a first time for everything.

I never saw the point in using a 2x4 because if it didn't reverse then you are just asking to damage the door or the opener.




Reply With Quote
  #8  
Old 10/13/09, 9:38 PM
Larry Kage, CMI Larry Kage, CMI is offline
InterNACHI Member
 
Join Date: Jul 2004
Location: NW, MI
Posts: 10,883
Default Re: Broken Garage door panel!!!!!!

Quote:
Originally Posted by shand View Post
I ONLY have ever tested the pressure reverse with my hands. I also only test in the middle of the door. This thing was given very little pressure and snapped like it was wanting to anyway! I just happened to be the person who it happened to. Unlucky I guess.
Try watching the connection point as the door comes down and you create a little resistance with your arm. You can see it start to flex and let go quickly if need be.



InterNachi Awards Portal: http://co.nachi.org/inachiawards/
____________________________________________
"An Education, not just an Inspection"

Larry Kage, CMI
whis11 @ charter.net
The above post represents my personal opinion.
Reply With Quote
  #9  
Old 10/13/09, 10:26 PM
mnahrgang's Avatar
mnahrgang mnahrgang is offline
InterNACHI Member
 
Join Date: Apr 2007
Location: Springfield, OH
Posts: 5,766
Default Re: Broken Garage door panel!!!!!!

Quote:
Originally Posted by shand View Post
I ONLY have ever tested the pressure reverse with my hands. I also only test in the middle of the door. This thing was given very little pressure and snapped like it was wanting to anyway! I just happened to be the person who it happened to. Unlucky I guess.
...
Then why did you offer to pay for it? You didn't break it. It broke while testing.

"The garage door auto reverse functionality failed under testing. When given a some resistance the door buckled, fell off the track, and was damaged. Had this happened when it was closing on a foreign object or even a person, severe damage and injury could have occurred. Major Concern. Recommend repair."



Mark Nahrgang
www.DaytonSpringfieldHomeInspector.com
www.HeyMark.info

Home Inspections for Springfield, Dayton, and surrounding OH areas.
Reply With Quote
  #10  
Old 10/13/09, 11:29 PM
Scott A. Hand's Avatar
Scott A. Hand Scott A. Hand is offline
InterNACHI Member
 
Join Date: May 2008
Location: North Liberty, IA
Posts: 404
Default Re: Broken Garage door panel!!!!!!

Quote:
Originally Posted by mnahrgang View Post
Then why did you offer to pay for it? You didn't break it. It broke while testing.

"The garage door auto reverse functionality failed under testing. When given a some resistance the door buckled, fell off the track, and was damaged. Had this happened when it was closing on a foreign object or even a person, severe damage and injury could have occurred. Major Concern. Recommend repair."
Because it was the right thing to do! I had to call the current owner to let them know. I always try to put myself in someone else's shoes. If I was the owner and the inspector broke the door while testing, whether it was his fault or not, the fact is that it worked fine before he touched it and now it's broken. Regardless! It doesn't matter that I was testing it when it broke.

I take responsibility for things I do. Bottom line is that I have to be comfortable with it. I would never be comfortable with telling the owner or potential buyer that "yeah, it broke while I was testing it...you need to get it repaired for it to work properly." No Way! I could have applied too much pressure...I didn't...but I may have in the eyes of the owner. Nobody knows but me and there is no argument for me on this. The only way it broke was from too much pressure...how much is relative.

I may cause a stink over a claim that I missed a roof leak and they want a new roof out of it. But not something that when I touched it, it fell apart. Why risk my reputation on a small issue like this! What is there to defend, really?

I was proactive about the whole thing by calling the listing agent and the sellers and letting them know what happened. Being proactive and offering to fix the problem could yield me more business. The listing agent may use me because I was upfront and honest about what I did. The sellers could call on me to inspect the home They are buying! Who knows.

I know that was a long drawn out response. Sorry!




Reply With Quote
  #11  
Old 10/13/09, 11:36 PM
Dale Duffy's Avatar
Dale Duffy Dale Duffy is offline
InterNACHI Member
 
Join Date: Oct 2005
Location: Scottsdale, Arizona, Cuenca, Ecuador
Posts: 9,118
Default Re: Broken Garage door panel!!!!!!

Hi Scott,

If the door failed like you said, I would have certainly done the same thing you did....good luck..!
Reply With Quote
  #12  
Old 10/13/09, 11:40 PM
Michael R. Boyett's Avatar
Michael R. Boyett Michael R. Boyett is offline
InterNACHI Member
 
Join Date: Jul 2004
Location: Boerne, TX
Posts: 4,806
Default Re: Broken Garage door panel!!!!!!

Many of us have done the same thing....once! ....I mean broke and paid for a panel.
Reply With Quote
  #13  
Old 10/13/09, 11:44 PM
Dale Duffy's Avatar
Dale Duffy Dale Duffy is offline
InterNACHI Member
 
Join Date: Oct 2005
Location: Scottsdale, Arizona, Cuenca, Ecuador
Posts: 9,118
Default Re: Broken Garage door panel!!!!!!

Quote:
Originally Posted by mboyett View Post
Many of us have done the same thing....once! ....I mean broke and paid for a panel.
I was going to say that to Mike, but I didn't---

But I have come close----

Watch the lil arm---
Reply With Quote
Find an InterNACHI certified Arizona Home Inspector (and anywhere else in North America)
  #14  
Old 10/13/09, 11:45 PM
Buck Hartley, CMI's Avatar
Buck Hartley, CMI Buck Hartley, CMI is offline
InterNACHI Member
 
Join Date: Nov 2005
Location: Shawnee, KS
Posts: 1,695
Default Re: Broken Garage door panel!!!!!!

Scott,

Mine cost $350. I think you did the right thing.



Mid America Property Inspections, Inc.
13814 West 69th Street
Shawnee, KS 66216
www.mapii.com
NACHI # 05110992
KS-Radon Cert.# KS-MS-0035
KS-Termite Cert. # 18933
M0-Termite Cert. # N 5033

Reply With Quote
  #15  
Old 10/14/09, 12:10 AM
rbrady's Avatar
rbrady rbrady is offline
Active Poster
 
Join Date: Feb 2007
Location: Eureka, CA
Posts: 619
Please Note: rbrady is a non-member guest and is in no way affiliated with InterNACHI or its members.
Default Re: Broken Garage door panel!!!!!!

I was inspecting a year or two old house once that had at least two garage doors. The girl that lived there had never opened the single wide door. When I pressed the automatic door opener button, the arm pulled off the door. The weather stripping around the edge of the door was stuck to the door.
I talked to the seller and she did not blame me. I had told the buyers agent that I could fix it relatively easily (the panel did not buckle). He wanted me to fix it, so I spent an hour or so and took care of it.

Some time after that I had two doors buckle on me, but they were both already damaged (I didn't notice the previous attempts at repairs until after they buckled on me).

Now the first thing I do is test the emergency release and see how easily the door moves. When I test downward pressure, I hold the door back with my hand below my waist and give it a quick (not too hard) jerk, instead of prolonged pressure. That seems to be working pretty well.
Reply With Quote
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Garage door inspection procedure bgromicko General Inspection Discussion 5 8/7/09 12:47 PM
Can sellers lie about a broken sewer line? gromicko Legislation, Licensing, Ethics & Legal Issues for Inspectors 1 7/15/08 11:18 AM
Evaporative cooler in garage chellickson Inspecting HVAC Systems 9 7/23/07 12:08 AM
Garage ceiling & door header Al Barb Interior Inspections 7 3/27/07 12:07 PM
Garage fire rated wall jlybolt Interior Inspections 3 6/18/06 6:21 PM

All times are GMT -4. The time now is 3:02 AM.
no new posts