Broken Garage door panel!!!!!!

[Dale Duffy]

Originally Posted by shand

Thanks for all the nice words guys!

My business is important to me but my personal integrity is above all.

Looks like it is going to cost me $200 to have the panel replaced and installed. Not too bad...and I learned a new lesson! Before I operate another garage door I now know to look at how it is connected and make sure on the cheap doors that I pay extra close attention.

And I'm gonna get this overhead door guy in my back pocket just in case, for the future. He's working to get this figured out for me and I feel this is a pretty reasonable price.

Thanks again guys!

Regardless of the circumstances, you're a Good Inspector with a conscience...!!

It will take you places...aka--More Referrals..!!

[Mike W. Cole]

Originally Posted by shand

I think in that case, how were you to know the pipe was never hooked up? Can't really be you fault because you couldn't see it AND YOU didn't break it. I would have been very relieved to have insurance at that point but at the same time, how could that have been you fault?

With the garage door, different story...I touched it, I broke it!

I guess if I stuck my fat foot through someones roof when I was walking on it I would also offer to pay to repair it. I don't have to walk on it! But I choose to! I'm 260lbs...should I be on a roof checking for soft spots? Probably not...but I think I would be doing my client a disservice if I didn't!

I believe in taking responsibility...whether it is really the fault of the inspector or not. I won't throw that out on everything that happens, but I think we do what WE feel is the right thing to do on a case by case basis. I don't look down on anyone if they choose to defer the responsibility to someone else in the case of a garage door issue. It is something I personally think is the right thing to do.

Scott,
I see your point but what I think this points out is different circumstances may call for a different answer. I am certian the pipe was never hooked up and was not visible to check before the pump was ran. I think with a different agent/owner the outcome might have been different, ie, they would have told us to pay. I think deciding what those circumstances are is the gray area and is never black and white.

[Billy Boerner]

Scott good call. I would of done the same thing as well.

[Scott A. Hand]

Originally Posted by mcole

Scott,
I see your point but what I think this points out is different circumstances may call for a different answer. I am certian the pipe was never hooked up and was not visible to check before the pump was ran. I think with a different agent/owner the outcome might have been different, ie, they would have told us to pay. I think deciding what those circumstances are is the gray area and is never black and white.

I agree! That could have been an absolute nightmare for you.

If they had told you to pay, what would you have done?

For some reason I'm not seeing anywhere in our Standards of Practice that we ARE required to run a jacuzzi tub. I also don't see that we are NOT required. If not required then I could see them using that against us since it would be beyond the scope and if it IS required then I could see where they could go Float a Boat...we did our job.

Am I just not seeing it in the SOP?

[Mike W. Cole]

Scott,
And you probably won't becuase we are a licensing state and we adhere to the North Carolina SOP and... that doesn't require it either!! (I had to look it up to verify) We do some things beyond the SOP as this is a mininum but I do realize this can be a slippery slope. There is a gap many times between what the SOP is and what your client expectation is. Such is our life!!