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General Inspection Discussion This is a place for general discussion about the home inspection industry. Try to keep the posts topical, but they need not be as specific as the other areas of this board.

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  #1  
Old 7/3/09, 11:35 AM
Bruce A. King's Avatar
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Default Do you warn your clients about warranty's?

The most common bad information I hear agents telling clients is:

"Well that would be covered in your warranty" The topic of conversation is usually the HVAC.

Well, the truth is, no its not covered if its the HVAC and older than 10 years.


I remember listing a house for sale years ago that included a "warranty" starting on the listing date, I asked the agent what all is covered, she said "oh, everything". The exterior spa broke down so I called her up, she said "oh, thats not covered".

Do you warn your clients?
Verbally?
In the report?

I put it in the report and tell the client right in front of the agent if possible.

$199 bucks will get you a $5000 hvac system right? LMAO!



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  #2  
Old 7/3/09, 11:57 AM
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Default Re: Do you warn your clients about warranty's?

Yes I've had my share of inspections were realtors state the house comes with a warranty. I don't say anything in large part I don't know what the warranty they are getting actually covers so I let it be. Now if I had first hand knowledge what the warranty covers and what it doesn't cover then yes I would say something. Are you saying no warranty covers HVAC over ten years old?



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  #3  
Old 7/3/09, 12:03 PM
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Default Re: Do you warn your clients about warranty's?

The seller's warranty is not associated with a home inspection in my opinion and I don't mention it. It's not my job to tell a buyer to read the fine print on all the documents associated with buying a house.

Bruce, do you warn them of the potential hazards of adjustable interest rates?



Joe Funderburk, CMI
Alpha & Omega Home Inspections, LLC
Inspecting Upstate SC & Charlotte Metro, NC
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Last edited by jfunderburk; 7/3/09 at 1:36 PM..
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  #4  
Old 7/3/09, 12:21 PM
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Default Re: Do you warn your clients about warranty's?

Not my business. . .



IF YOUR INSPECTOR IS NOT USING THERMAL IMAGING, YOU'RE NOT GETTING THE WHOLE PICTURE
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  #5  
Old 7/3/09, 12:34 PM
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Default Re: Do you warn your clients about warranty's?

If and when you hear or see anything while on the property that affects your client, it is your business and you would be found negligent by any reasonable jury for not informing your client.



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  #6  
Old 7/3/09, 12:36 PM
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Default Re: Do you warn your clients about warranty's?

Quote:
Originally Posted by bboerner View Post
Yes I've had my share of inspections were realtors state the house comes with a warranty. I don't say anything in large part I don't know what the warranty they are getting actually covers so I let it be. Now if I had first hand knowledge what the warranty covers and what it doesn't cover then yes I would say something. Are you saying no warranty covers HVAC over ten years old?

Show me a warranty that covers an 11 year old HVAC including replacement if deemed necessary.



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www.BAKingHomeInspections.com
Serving Charlotte NC area and Rock Hill SC areas.
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  #7  
Old 7/3/09, 12:39 PM
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Default Re: Do you warn your clients about warranty's?

Quote:
Originally Posted by jfunderburk View Post
The seller's warranty has is not associated with a home inspection in my opinion and I don't mention it. It's not my job to tell a buyer to read the fine print on all the documents associated with buying a house.

Bruce, do you warn them of the potential hazards of adjustable interest rates?
If my client confides in me that they are concerned about something I will give them advice especially if I witness unethical conversation which is what this thread is about. Its not about future rates and future income amounts of the clients. Don't use another subject to try and reinforce the one at hand, its way more complicated than that.



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  #8  
Old 7/3/09, 12:43 PM
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Default Re: Do you warn your clients about warranty's?

Quote:
Originally Posted by bking View Post
If and when you hear or see anything while on the property that affects your client, it is your business and you would be found negligent by any reasonable jury for not informing your client.
I certainly don't take on all that liability. Something related to the home inspection, yes.

ANYTHING - no.

Example: If they are talking about financing and I think they are getting a lousy rate, it's not my place.

As for warranties, I tell them to read them carefully and reveiw with their attorney so they undertand all of the terms, conditions and most importantly limitations.

I am not a warranty expert.



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  #9  
Old 7/3/09, 12:54 PM
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Default Re: Do you warn your clients about warranty's?

Quote:
Originally Posted by bking View Post
If and when you hear or see anything while on the property that affects your client, it is your business and you would be found negligent by any reasonable jury for not informing your client.
That's a stretch.



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Alpha & Omega Home Inspections, LLC
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  #10  
Old 7/3/09, 12:55 PM
Joshua L. Frederick Joshua L. Frederick is offline
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Default Re: Do you warn your clients about warranty's?

No. But I do tell them that I offer a Warranty Inspection in their report. I explain that I can come back prior to the expiration date of the home warranty, so they can take advantage of the features and benefits and see that necessary repairs guaranteed under the warranty are executed, should any damage or problems be discovered.
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  #11  
Old 7/3/09, 1:34 PM
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Default Re: Do you warn your clients about warranty's?

Quote:
Originally Posted by bking View Post
Show me a warranty that covers an 11 year old HVAC including replacement if deemed necessary.
Bruce I'm asking you if there is such a warranty.



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  #12  
Old 7/3/09, 4:26 PM
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Default Re: Do you warn your clients about warranty's?

Quote:
Originally Posted by rmaday View Post
I certainly don't take on all that liability. Something related to the home inspection, yes.

ANYTHING - no.

Example: If they are talking about financing and I think they are getting a lousy rate, it's not my place.

As for warranties, I tell them to read them carefully and reveiw with their attorney so they undertand all of the terms, conditions and most importantly limitations.

I am not a warranty expert.
I agree 100% with this statement.
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  #13  
Old 7/3/09, 6:37 PM
Jeffrey R. Pope's Avatar
Jeffrey R. Pope Jeffrey R. Pope is offline
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Default Re: Do you warn your clients about warranty's?

Quote:
Originally Posted by bking View Post
If and when you hear or see anything while on the property that affects your client, it is your business and you would be found negligent by any reasonable jury for not informing your client.
??

Are we still talking about warranties here? I have no obligation, duty nor responsibility to say anything with regards to a warranty that is not provided by me.

FYI - there ARE warranties that will cover replacement of units - aged or not - you just have to purchase the right one.



IF YOUR INSPECTOR IS NOT USING THERMAL IMAGING, YOU'RE NOT GETTING THE WHOLE PICTURE
Jeff Pope
JPI Home Inspection Service
Santa Clarita CA
(661) 212-0738
Santa Clarita Home Inspection
http://www.MyInspector.net
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  #14  
Old 7/3/09, 6:41 PM
Bruce A. King's Avatar
Bruce A. King Bruce A. King is offline
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Default Re: Do you warn your clients about warranty's?

Quote:
Originally Posted by bboerner View Post
Bruce I'm asking you if there is such a warranty.
I think the answer to that question is obvious.

To clarify, I think the main issue is where the hvac tech says a unit needs replacement and has not been properly maintained. The client expects a working unit since the agent led them to believe that.



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www.BAKingHomeInspections.com
Serving Charlotte NC area and Rock Hill SC areas.
CMI Certified Master Inspector and Independent
704 301-3207
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  #15  
Old 7/3/09, 6:45 PM
Bruce A. King's Avatar
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Default Re: Do you warn your clients about warranty's?

Quote:
Originally Posted by jpope View Post
??

Are we still talking about warranties here? I have no obligation, duty nor responsibility to say anything with regards to a warranty that is not provided by me.

FYI - there ARE warranties that will cover replacement of units - aged or not - you just have to purchase the right one.

No you don't but I would hope you warn your client to find the true facts.
They are told bogus info around here on a daily basis. I really doubt its any different there.

Show me one that will cover replacement on a 15 year old gas furnace, or any unit over 10 years.......



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