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General Inspection Discussion This is a place for general discussion about the home inspection industry. Try to keep the posts topical, but they need not be as specific as the other areas of this board.

 
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  #1  
Old 3/26/10, 9:42 AM
Robert W. Jude's Avatar
Robert W. Jude Robert W. Jude is online now
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Default had lunch with a cpl realtors

One was complaining about a client using a franchise company- here's what the inspector did:

"that son of a biotch looked at the equipment tag on a AC condenser and said its 20 years old. He said it needs to be replaced! He never tested it!, He doesn't know anything about how or when it has been serviced! I will never work with that sob again and i will make sure everyone I know doesn't use him!"
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  #2  
Old 3/26/10, 10:10 AM
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James H. Bushart James H. Bushart is offline
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Default Re: had lunch with a cpl realtors

He may not have tested it due to the outdoor temperature, but I would tell my client to be prepared to replace a 20-year old air conditioning unit even if it does presently operate, in that it has exceeded the average span of use. I can see my client's real estate salesman relating the story exactly as you told it.

This is why we write our reports to the client....and not to the salesman.



James H. Bushart

Professional Building Analyst, BPI
Missouri, Kansas and Arkansas
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  #3  
Old 3/26/10, 10:28 AM
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Doug Edwards Doug Edwards is offline
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Default Re: had lunch with a cpl realtors

At least the inspector could tell the age of the unit from reading the data tag without having to come in here and asking every time they do an inspection. I would be telling my customer to budget for replacement as well.



"War is an ugly thing, but not the ugliest of things; the decayed and degraded state of moral and patriotic feeling which thinks nothing is worth a war, is worse. A man who has nothing which he cares more about than he does about his personal safety is a miserable creature who has no chance at being free, unless made and kept so by the exertions of better men than himself."

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  #4  
Old 3/26/10, 3:03 PM
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Vince Santos Vince Santos is offline
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Default Re: had lunch with a cpl realtors

Quote:
Originally Posted by rjude View Post
One was complaining about a client using a franchise company- here's what the inspector did:

"that son of a biotch looked at the equipment tag on a AC condenser and said its 20 years old. He said it needs to be replaced! He never tested it!, He doesn't know anything about how or when it has been serviced! I will never work with that sob again and i will make sure everyone I know doesn't use him!"
Who do you agree with?

The agent is overreacting but at the same time the HI would be wrong to recommend replacement based on age alone.



Vince Santos
StepByStep Home Services LC
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Providing Home Inspection Services to Southeast Michigan
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Last edited by vsantos; 3/26/10 at 3:08 PM..
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  #5  
Old 3/26/10, 3:12 PM
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Christopher Currins Christopher Currins is offline
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Default Re: had lunch with a cpl realtors

Who paid for the lunch, you are the agents?



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  #6  
Old 3/26/10, 3:53 PM
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Jeffrey R. Jonas Jeffrey R. Jonas is online now
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Default Re: had lunch with a cpl realtors

Quote:
Originally Posted by vsantos View Post
Who do you agree with?

The agent is overreacting but at the same time the HI would be wrong to recommend replacement based on age alone.
Vince, remember the source!

Did the inspector actually state what the realtor said? Most likely not. He probably did as most of us say, "although hvac unit is functioning as intended at the time of inspection, the unit is at or beyond typical life expectancy, and should be budgeted for replacement due to it's age". Sounds like another realtor spouting embellishments for the sake of conversation, and to prove his superiority over another human being to his fellow comrade.

Now, if the inspector actually said as the realtor stated, well then... shame on him!!!
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  #7  
Old 3/27/10, 8:39 AM
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Robert W. Jude Robert W. Jude is online now
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Default Re: had lunch with a cpl realtors

I would state that it has exceeded its average life expectancy and that the client should be prepared to replace it as it is likely but there's also no way of knowing if it might continue to run for another 20 years.

The realtors paid for lunch.... Older women, i think im eye candy to them or something being just 42 years old...
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  #8  
Old 3/27/10, 11:07 AM
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James E. Braun, CMI James E. Braun, CMI is offline
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Default Re: had lunch with a cpl realtors

Back when I owned a heating and cooling company, I saw units that had the fan replaced and then later the compressor. Making it a almost new unit. Just something to think about when you are suggesting something to be replaced.
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  #9  
Old 3/27/10, 3:18 PM
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Vince Santos Vince Santos is offline
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Default Re: had lunch with a cpl realtors

Quote:
Originally Posted by jbraun View Post
Back when I owned a heating and cooling company, I saw units that had the fan replaced and then later the compressor. Making it a almost new unit. Just something to think about when you are suggesting something to be replaced.
I think that's why it's a good idea to say Repairs or Replacement.



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  #10  
Old 3/27/10, 10:20 PM
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Bruce A. King Bruce A. King is offline
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Default Re: had lunch with a cpl realtors

Check out this 31 yr old one that still works....

Exterior condensor unit - made by Heatwave, First one I have seen.
Crawlspace unit - Friedrich, electric strip heat, airhandler, evaporator.

I made it very clear in the report what the real condition was.
Attached Thumbnails
had-lunch-cpl-realtors-march-26-2010-031.jpg   had-lunch-cpl-realtors-march-26-2010-032.jpg   had-lunch-cpl-realtors-march-26-2010-010.jpg  



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"Discovery consists in seeing what everyone else has seen and thinking what no one else has thought."
- Albert Szent-Gyvrgyi, Nobel Prize for Medicine 1937
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  #11  
Old 3/28/10, 5:56 PM
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William J. Decker William J. Decker is offline
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Default Re: had lunch with a cpl realtors

If the unit (A/C compressor, furnace, water heater, etc) is older, but operated properly, I may put in about "near the end of its statistical life" verbiage.

BTW: My A/C compressor is a Craftsman, built in 1965, and it still works like a charm. I clean it every year (twice) and have only had it re-charged once.

Recently, I have my HVAC guy (I know, personally, both owners and they are really good and they pay for thier guys to get 40 hours of training every year) replace the blower on my furnace. In the paperwork, he stated "Recommend replacement of the furtnace". It was 15 years old, lennox pre-cat 1 and operated properly and I asked the tech, why?

He siad that the furnace was OK, except for the blower motor he just replaced, but he also said that when the units are 15 years old or more, they always call out for replacement because if "liability problems".

This is a very important point. I now tell this story to every client. What if you do an inspection and find everything working right, but the first furnace check-up the client has, the HVAC tech says that the unit should be replaced? Do you think you could get sued.

This actually happened to me once. The client called and was very angry. I canceled my inspection for that day (habded it off to anothe NACHI guy) and went up, asking for the client to have the HVAC tech there as well.

I re-checked the furnace. It was OK. The HVAC tech said it was not. I asked him why. He told me that the furnace was a conventionally drafted furnace and that was not energy efficient. I asked if the furnace, itself, was operatimg as designed. He said yes. So I said, "So, there is no defect, other than your feeling that it is not energy-efficient enough?. He said, "yes".

I turned to the client and he started yelling at the tech, at which point the tech packed his stuff up and walked away.

Read and learn. You not only have to do your job properly, but also work to manage your client's expectations.

Hope this helps;



Will Decker, CMI
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  #12  
Old 3/28/10, 8:01 PM
Steven J. Wessler Steven J. Wessler is offline
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Default Re: had lunch with a cpl realtors

Would it not be prudent to state,
HVAC System is functioning as intended at the time of this inspection, though it has exceeded its average life expectancy. Replacement recommended for a more energy efficient system.



Steven Wessler
SpyGlass Inspection Services, LLC
Serving The Lake of the Ozarks, Missouri
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  #13  
Old 3/29/10, 6:32 AM
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Vince Santos Vince Santos is offline
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Default Re: had lunch with a cpl realtors

Quote:
Originally Posted by swessler View Post
Would it not be prudent to state,
HVAC System is functioning as intended at the time of this inspection, though it has exceeded its average life expectancy. Replacement recommended for a more energy efficient system.
Or

Condensing unit was tested using normal operating controls and was functional at the time of the inspection. This unit is approaching, or has exceeded, the manufacturers recommend life and may require repairs or replacement at any time.



Vince Santos
StepByStep Home Services LC
(734) 748-9584
Providing Home Inspection Services to Southeast Michigan
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  #14  
Old 3/29/10, 9:37 AM
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Robert W. Jude Robert W. Jude is online now
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Default Re: had lunch with a cpl realtors

exactly... simple verbiage to not make a client want to demand a new unit.
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  #15  
Old 3/29/10, 9:52 PM
Larry J. Michael Larry J. Michael is offline
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Default Re: had lunch with a cpl realtors

Quote:
Originally Posted by swessler View Post
Would it not be prudent to state,
HVAC System is functioning as intended at the time of this inspection, though it has exceeded its average life expectancy. Replacement recommended for a more energy efficient system.
Maybe not replacement, but definitely further evaluation by licensed HVAC contractor



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