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General Inspection Discussion This is a place for general discussion about the home inspection industry. Try to keep the posts topical, but they need not be as specific as the other areas of this board.

 
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  #1  
Old 3/8/11, 9:30 AM
Michael J. Meeker's Avatar
Michael J. Meeker Michael J. Meeker is online now
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Default Lenovo Reviews


PLEASE SHARE YOUR LENOVO HORROR STORIES

My order was placed on the 10th and keeps getting pushed back. I have tried to resolve this over the phone with no satisfaction and you will not even over night me. I copied the website when I ordered and it clearly shows ships within 8 days. It is quickly approaching a month since I ordered it.I have even been told after the multiple delays that my unit would ”not” be shipped overnight.

This has cost me money in damages because I counted on Lenovo to do what they have said and have had to cancel many scheduled home inspections do to not having the equipment I ordered.

Save your company the bad press and do the right thing get me my computer now as promised.



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  #2  
Old 3/8/11, 9:34 AM
Jeffrey R. Jonas's Avatar
Jeffrey R. Jonas Jeffrey R. Jonas is offline
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Default Re: Lenovo Reviews

Quote:
Originally Posted by mmeeker View Post
PLEASE SHARE YOUR LENOVO HORROR STORIES

My order was placed on the 10th and keeps getting pushed back. I have tried to resolve this over the phone with no satisfaction and you will not even over night me. I copied the website when I ordered and it clearly shows ships within 8 days. It is quickly approaching a month since I ordered it.I have even been told after the multiple delays that my unit would ”not” be shipped overnight.

This has cost me money in damages because I counted on Lenovo to do what they have said and have had to cancel many scheduled home inspections do to not having the equipment I ordered.

Save your company the bad press and do the right thing get me my computer now as promised.
Really? Good luck with that!
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  #3  
Old 3/8/11, 9:37 AM
Michael J. Meeker's Avatar
Michael J. Meeker Michael J. Meeker is online now
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Default Re: Lenovo Reviews

I have to try something there service sucks.

They were supposed to contact me yesterday with a discount for my troubles but I never heard back from them as they promised. Imagine that.

Lenovo does not do anything they promise me ever.



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  #4  
Old 3/8/11, 9:46 AM
Jeffrey R. Jonas's Avatar
Jeffrey R. Jonas Jeffrey R. Jonas is offline
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Default Re: Lenovo Reviews

Quote:
Originally Posted by mmeeker View Post
I have to try something there service sucks.

They were supposed to contact me yesterday with a discount for my troubles but I never heard back from them as they promised. Imagine that.

Lenovo does not do anything they promise me ever.
The only power you have...

Cancel the credit card charge...

Take your business elsewhere!

I bet if you tried, you could find what you want/need without going Lenove Direct!!!
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  #5  
Old 3/8/11, 9:52 AM
clambert2 clambert2 is offline
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Default Re: Lenovo Reviews

You canceled work because you have no computer? Now we all know that is not true. How did you do work before the 10th.

Dude cancel your order, move on and quit complaining.
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  #6  
Old 3/8/11, 10:02 AM
Michael J. Meeker's Avatar
Michael J. Meeker Michael J. Meeker is online now
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Default Re: Lenovo Reviews

The unit has a screen that is supposed to be visible in bright sunlight.

I will let you know how it works if I ever get it.



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  #7  
Old 3/8/11, 2:05 PM
clambert2 clambert2 is offline
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Default Re: Lenovo Reviews

As does panasonic, motion, hp and a few others
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  #8  
Old 3/8/11, 3:06 PM
Michael J. Meeker's Avatar
Michael J. Meeker Michael J. Meeker is online now
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Default Re: Lenovo Reviews

Lenovo did not do what they promised I only want what I paid for delivered as promised.



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  #9  
Old 3/8/11, 11:53 PM
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Default Re: Lenovo Reviews

I try not to use the "outside light" function as that means I'm walking around outside... that would mean I'm looking at something other than the ground I'm walking on, that would also mean that I may trip and fall with something that costs more than lunch in my hand...

I did that, electronics (at least mine) seem to break when they fall down on concrete or in the water. I now leave them on the kitchen or other counter til I go inside.

On a large building, I'll take notes on my trusty lil pocket notepad or I've used the PDA function of my software as well. I can fairly easily use various forms of note taking and spend 10 minutes catching up on the computer, whilst going over some "fun facts" with the buyers. Easy.

As far as the Lenovo thing goes Mikey, dump 'em now.

You're pissed and you have NOTHING. What about *post-sale* buddy? What if, heaven forbid, the thing stops working AFTER you're used to working with it... think you're waiting now... what about down the road.

Take it from someone who drops things, it's a good idea to have 2 of them.



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  #10  
Old 3/9/11, 8:58 AM
Michael J. Meeker's Avatar
Michael J. Meeker Michael J. Meeker is online now
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Default Re: Lenovo Reviews

Lenovo still sucks today.

Thanks for the advice Tim.

They offered me $100 for my troubles. I told them that was an insult.

Do not order anything from Lenovo, They do not ship when they say.



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  #11  
Old 3/9/11, 10:31 AM
clambert2 clambert2 is offline
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Default Re: Lenovo Reviews

So they offer you 100 and you turn it down?

You have nothing right now

you are still waiting

you get what your ordered next week and you paid full price?

take the 100, they are not gonna offer any more

get what you ordered next week plus the 100 and move on

or canel order, tell them to shove it with their (your 100) and move on
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  #12  
Old 3/9/11, 3:12 PM
Michael J. Meeker's Avatar
Michael J. Meeker Michael J. Meeker is online now
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Default Re: Lenovo Reviews

I will take it for sure I just want them to know it hardly matters.

They called today and some guy told me it was scheduled to ship the week of the 14th online said the 21st and now he says he would not be surprised if shipped today.

At Lenovo one hand has no idea what the other hand is doing.

This is just here so others will be aware that Lenovo does NOT ship when3n they say they will.



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  #13  
Old 3/9/11, 3:37 PM
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Christopher Currins Christopher Currins is offline
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Default Re: Lenovo Reviews

I heard JB had it shipped to his house and sold it to his lowball competitor.



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  #14  
Old 3/9/11, 4:17 PM
Michael J. Meeker's Avatar
Michael J. Meeker Michael J. Meeker is online now
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Default Re: Lenovo Reviews

Something must be up



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  #15  
Old 3/9/11, 4:46 PM
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Doug Edwards Doug Edwards is offline
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Default Re: Lenovo Reviews

Hmmmm. I ordered one for my wife last year. It is what she wanted for her bday. I didn't give a flip one way or the other as I then did not have to guess at what to get her. It got delivered almost before I could get off the phone. She loves it, it apparently works great (I have never tried playing on it), I love it because now I never find her surfing around on my spare laptop clogging it up with all that shopping sites crap. She has used their online services numerous times for perks. You don't suppose your sweet nature and sterling personality may have something to do with the level of service you are getting do you?

BTW, you did know you can order or even buy one through Walmart so if you have any problems you just take it back to them for a full refund and you don't have to play phone tag with some low pay scale flunky at the homesite or one of their techies located in India. Before I turned down work I would get a yellow pad and do the inspections with a camera and do the report later on a desktop puter.



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Last edited by dedwards; 3/9/11 at 4:52 PM..
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