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General Inspection Discussion This is a place for general discussion about the home inspection industry. Try to keep the posts topical, but they need not be as specific as the other areas of this board.

 
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  #1  
Old 3/26/10, 6:26 PM
John E. Cubit, Jr. John E. Cubit, Jr. is offline
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Location: Manchester, Tn
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Default Reporthost

I have been using on site report system using pocket pc and wireless printer.I have signed up with reporthost and seem to like it.I have been spending a lot of money on the binder report system from nachi store and they are very nice and the clients like them.Should I do away with them and save myself the money and use something like Reporthost and E mail the client the report? Seems to me the client look at that binder one or twice and then file it and never use it again.

Thanks,John Cubit
JC Home Inspections
Manchester Tn.
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  #2  
Old 3/26/10, 6:45 PM
ejones2 ejones2 is offline
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Location: Springfield MO
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Default Re: Reporthost

I was looking at them but decided to go with Dominics home inspector pro his customer service is second to none. I saw some InterNachi members have some good testimonials on report host, you might ask them how report host is working for them. Looks like Vaughn uses them im sure he would be happy to answer your question.



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  #3  
Old 3/26/10, 7:10 PM
Jeffrey R. Jonas's Avatar
Jeffrey R. Jonas Jeffrey R. Jonas is offline
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Location: Owatonna, MN
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Default Re: Reporthost

John,
I currently use Home Inspector Pro. Prior, I used Reporthost (and still keep it as emergency back-up. Dom can't keep up his pace forever!) I and my clients liked it very much. They had an issue with photo uploading time, but have since solved it, and is no longer an issue. As a Nachi member, your first 15 reports are free. No cost to you to give it a real test-drive. That is the only sure way to know if it is right for you.
Jeff
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  #4  
Old 3/26/10, 7:26 PM
William Warner's Avatar
William Warner William Warner is offline
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Location: Dayton, OH
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Default Re: Reporthost

I use both ReportHost and Home Inspector Pro and like them both. Each has advantages and disadvantages. Equally each has personal preferences I like and dislike as well. Both make a fine printed report if you choose to stay that route or provide it as an up-sell option to your clients as I do.
It simply boils down to your personal preferences and what suits you best for the needs.




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  #5  
Old 3/26/10, 8:32 PM
Jeffrey R. Pope's Avatar
Jeffrey R. Pope Jeffrey R. Pope is offline
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Location: Santa Clarita, CA
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Default Re: Reporthost

Do away with the printed report. Not only will you increase your profit margin, but it will reduce your overall inspection-time and increase your efficiency.



IF YOUR INSPECTOR IS NOT USING THERMAL IMAGING, YOU'RE NOT GETTING THE WHOLE PICTURE ®
Jeff Pope
JPI Home Inspection Service
Santa Clarita CA
(661) 212-0738
Santa Clarita Home Inspection
http://www.MyInspector.net


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  #6  
Old 3/26/10, 9:00 PM
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Bob Elliott Bob Elliott is online now
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Default Re: Reporthost

I have a hard time believing any Inspectors ,actually still do it that way.

My perspective is it would be like using a telegraph as compared to a phone.
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  #7  
Old 3/26/10, 9:21 PM
Michael J. Meeker's Avatar
Michael J. Meeker Michael J. Meeker is online now
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Default Re: Reporthost

I don't have a ton of time with it but I really like ReportHost and tell the customers I am going green. I have heard a ton of great things about Dom and his awesome customer service. Let us know what you end up using. Hey Bob what do you use?



Florida Licensed General Contractor
Florida Licensed Home Inspector #299
Wind Mitigation Specialist
Call 954-922-0584 or E-Mail Me For The Best Wind Mitigation Inspection in Florida at a Great Price
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  #8  
Old 3/26/10, 9:24 PM
William Warner's Avatar
William Warner William Warner is offline
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Default Re: Reporthost

Marketing my friend...
A bound report is only included as part of a premium package in my business, but it continues to bring in more compliments and referrals. Plus on average I make $125 more than my competition with only $10 and 10 minutes invested. Not a bad ROI...




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  #9  
Old 3/26/10, 9:35 PM
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Vince Santos Vince Santos is offline
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Location: Canton, MI - Serving Souteast Michigan
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Default Re: Reporthost

People really like to have something in their hand when they walk away. They will get a report one way or the other but they do want to feel like they are getting something tangible for their money.

Having said that lose the printed report, go electronic, and give them a homeowner manual when you leave.



Vince Santos
StepByStep Home Services LC
(734) 748-9584
Providing Home Inspection Services to Southeast Michigan
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  #10  
Old 3/26/10, 9:49 PM
Jeffrey R. Jonas's Avatar
Jeffrey R. Jonas Jeffrey R. Jonas is offline
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Default Re: Reporthost

Quote:
Originally Posted by mmeeker View Post
I don't have a ton of time with it but I really like ReportHost and tell the customers I am going green. I have heard a ton of great things about Dom and his awesome customer service. Let us know what you end up using. Hey Bob what do you use?
Bob is (in his own mind) the "Unoffical Poster Child" for Home Inspector Pro.
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  #11  
Old 3/26/10, 10:21 PM
Bob Elliott's Avatar
Bob Elliott Bob Elliott is online now
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Default Re: Reporthost

Quote:
Originally Posted by mmeeker View Post
I don't have a ton of time with it but I really like ReportHost and tell the customers I am going green. I have heard a ton of great things about Dom and his awesome customer service. Let us know what you end up using. Hey Bob what do you use?
Just read my bottom URL in my signature.
Nothing beats "Home Inspector Pro".
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  #12  
Old 3/26/10, 10:44 PM
Michael J. Meeker's Avatar
Michael J. Meeker Michael J. Meeker is online now
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Default Re: Reporthost

Quote:
Originally Posted by belliott View Post
Just read my bottom URL in my signature.
Nothing beats "Home Inspector Pro".
I should have remembered that,I have seen it enough. Does Home Inspector Pro create a pdf or a web based report? In other words do you send them the report or send them a link where it is?



Florida Licensed General Contractor
Florida Licensed Home Inspector #299
Wind Mitigation Specialist
Call 954-922-0584 or E-Mail Me For The Best Wind Mitigation Inspection in Florida at a Great Price
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  #13  
Old 3/26/10, 11:05 PM
Bob Elliott's Avatar
Bob Elliott Bob Elliott is online now
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Default Re: Reporthost

Quote:
Originally Posted by mmeeker View Post
I should have remembered that,I have seen it enough. Does Home Inspector Pro create a pdf or a web based report? In other words do you send them the report or send them a link where it is?
They get an automatically sent link through email.
The report is compressed for fast load.
My typical 50-70 page reports are around 2 MB.
The link goes to HIP server,where it stays at least 5 years.

Each upload allows 2 simultaneous sends (usually the Agent)

The software has a address book where you can add Agents and then just click to choose them for getting a copy.

There link is a little different because they have access to a group of any others they are associated with at one time.
They get this by creating a password.

PDF allows for better segregation of sections when printing whereas a Web based is continuous scroll.

HIP is especially different in that the sections are indexed in a superior manor over the one or two others that now, also use click able bookmarks, in that it is one the side and always visible from anywhere in the report.

I often include well over 150 pictures in my report and the speed of upload is extreme on HIP.
Takes less than one minute to finish .
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  #14  
Old 3/26/10, 11:27 PM
William Warner's Avatar
William Warner William Warner is offline
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Default Re: Reporthost

Quote:
Originally Posted by belliott View Post
I often include well over 150 pictures in my report and the speed of upload is extreme on HIP.
Takes less than one minute to finish .
On high speed internet.
Rural communities aren't so lucky especially for 2M and higher PDF files.

Just this week did the phone company finally render me and my neighbors capable of obtaining high speed access. Until now we have had to pay for expensive satellite and radio technology in order to achieve similar speeds and capabilities.




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  #15  
Old 3/26/10, 11:38 PM
Bob Elliott's Avatar
Bob Elliott Bob Elliott is online now
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Default Re: Reporthost

Quote:
Originally Posted by wwarner View Post
On high speed internet.
Rural communities aren't so lucky especially for 2M and higher PDF files.

Just this week did the phone company finally render me and my neighbors capable of obtaining high speed access. Until now we have had to pay for expensive satellite and radio technology in order to achieve similar speeds and capabilities.
Don't you have a cell phone faster than that?
Man that is crazy , and not making fun when I say ,I feel for you.

Just proves a PDF would be better though because they can download to their computer.
Also the HIP PDF is secure,meaning can't be tampered with.

Seriously though you could always sent the report minus any photos and just have them download the tiny file.

If the town is that small to not be wired properly you could always just give them a CD.
They must be cheap as dirt now in days.
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