standard questions

[Robin N. Byrd]

There was a big debate on our business ethics recently. We are based in OH (non-licensed state) but boarder on WV (newly licensed state). My husband/business partner HAS his WV license, I do not yet. So, there seemed to be some concern over my ethics. We have contacted the governing body, & YES I am allowed to be at the inspection, as long as my licensed husband is the one DOING the inspection. As it has been, all along.

so, that question about me "helping" on inspection made me wonder??!? but maybe it was a very informed buyer. If so, kudos to them!! I'll have to wait & see if they call back Monday as they said they would.

[jmichalski]

I routinely shop my competition to find out a) pricing info b) service info, and c) how well/poorly they pitch on the phone.

I always ask about price, but I also ask what they do, how long, what is the report like, do they do termite,radon, etc and how long they have been in business, how many inspections they have performed, and what certifications they hold.

I do it 2 times a year (if possible). It is very helpful in setting targets and goals for my business relative to the market.

I am not sure if this is the case with you - there might be some consumer org or reporter looking for a "gotcha". Could be competition reading the board (this is in the "General" not "members only" section - you might consider putting items like this in the M.O. section) and trying to play "gotcha". Or it could just be a survey of the market....