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Old 12/15/07, 11:37 AM
Paul W. Abernathy's Avatar
Paul W. Abernathy Paul W. Abernathy is offline
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Default Closing The Sale - TIP

hey guys,
Ok.....you are asking what does a Electrician/Inspector know about closing the sale. Well consider this is part of what i teach electricians in my seminars for Eaton towards service call providers....and one thing always holds true....

1) Sell yourself and not your association
2) If you spent the time selling yourself then dont forget to ASK for the sale...

I find alot of people do a great job sellin themselves only to walk away without ASKING for the sale.......you need to always close the deal and learn to overcome rejection.

But if you have someone who says they are shopping around, need to ask the hubby and what have you ( they are trying to say no)...here is a great closing line if at the end you are not getting the sale.....tell them this ( and only if you really mean it )

Say - Mr. or Mrs. (fill in here) i understand this is a huge purchase and i want you to know i am here fo you even if you do not use me....my main concern here is for your well being so even if you choose someone else please feel free to call me anytime with questions.....i am her for you regardless.

Conclusion - They will say....maybe to themselves that this guy/gal would help me even if i did not pick them..........

Chances are increased you will get the call because you show you care......it does work but the catch is.....you really need to care.



Paul W. Abernathy,CMI,CEI,CEPE
National Electrical Code Expert-ONLY
Weekly Live Chat :http://www.theelectricalguru.com/chat.html
Weekly Chat on Mondays & Wednesdays -8PM E.S.T
* Notice- I will not be conducting any future seminars for the HI Industry. I am a CODE GUY so I will be focusing efforts on the NEC Code. If you have CODE question visit my website...if you have Electrical HI questions ask Nick or Ben Gromicko.
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Old 12/15/07, 3:41 PM
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John McKenna John McKenna is offline
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Default Re: Closing The Sale - TIP

"I care"... very good point.



John McKenna, CMI
Executive Director - Master Inspector Certification Board
Inspector - Instructor - Thermographer (TREC #4565)
25 Yrs Constr Exp - 12 Yrs Home Inspector Exp
American Home Inspection - East Texas.

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Old 12/15/07, 3:47 PM
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David P. Valley David P. Valley is offline
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Default Re: Closing The Sale - TIP

Great point Paul. I refuse to beg someone to use my services (over the phone).

I always use a typical approach. If they are price shopping, at the closing of the phone call, I always wish them luck with their new home and tell them if they have any questions, please don't be shy.

I had one client tell me that they book with me because they didn't feel pressured when they called me for prices.
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Old 12/15/07, 5:42 PM
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Dale Duffy Dale Duffy is offline
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Default Re: Closing The Sale - TIP

Quote:
Originally Posted by dvalley
Great point Paul. I refuse to beg someone to use my services (over the phone).

I always use a typical approach. If they are price shopping, at the closing of the phone call, I always wish them luck with their new home and tell them if they have any questions, please don't be shy.

I had one client tell me that they book with me because they didn't feel pressured when they called me for prices.
Exactly David....!!

And Good Post Paul...!!!
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Old 12/17/07, 10:34 AM
tmels tmels is offline
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Default Re: Closing The Sale - TIP

Fantastic advice
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Old 12/18/07, 9:01 AM
Paul W. Abernathy's Avatar
Paul W. Abernathy Paul W. Abernathy is offline
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Default Re: Closing The Sale - TIP

Closing The Sale - TIP12/17/07 10:32 AMLook guys....You try to help people and they STILL give you a negative post without a name......classic.....some people just need to GROW UP...



Paul W. Abernathy,CMI,CEI,CEPE
National Electrical Code Expert-ONLY
Weekly Live Chat :http://www.theelectricalguru.com/chat.html
Weekly Chat on Mondays & Wednesdays -8PM E.S.T
* Notice- I will not be conducting any future seminars for the HI Industry. I am a CODE GUY so I will be focusing efforts on the NEC Code. If you have CODE question visit my website...if you have Electrical HI questions ask Nick or Ben Gromicko.
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  #7  
Old 12/18/07, 10:45 AM
David P. Valley's Avatar
David P. Valley David P. Valley is offline
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Default Re: Closing The Sale - TIP

Quote:
Originally Posted by pabernathy
Closing The Sale - TIP12/17/07 10:32 AMLook guys....You try to help people and they STILL give you a negative post without a name......classic.....some people just need to GROW UP...
I made up for the ****hole Paul. I gave you a greenie.
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