I deleted over 100 members today.

[Joe Funderburk, CMI]

Originally Posted by jyoung2

Joe, I'll check it out, probably most of those questions are going to be for Chris, but I'll help wherever I can.

Chris? I thought perhaps he was one of the dead guys.

[Nick Gromicko]

Chris, as NACHI's IT Director, oversees 624 million webpages, 4,500 websites, chapter sites, members sites, online continuing education, online quizzes, online exams, a bazillion different online apps, several major inspector search engines, 40 servers, all the member profile databases, the 175,000 page 106 million hit/yr nachi.org, and a 250,000 post message board... and it all runs fairly flawlessly.

[Joe Funderburk, CMI]

Originally Posted by gromicko

Chris, as NACHI's IT Director, oversees 624 million webpages, 4,500 websites, chapter sites, members sites, online continuing education, online quizzes, online exams, a bazillion different online apps, several major inspector search engines, 40 servers, all the member profile databases, the 175,000 page 106 million hit/yr nachi.org, and a 250,000 post message board... and it all runs fairly flawlessly.

Have you checked the Bugs section lately to see when he last replied to a message there? (Some messages posted to the Bugs section never see the light of day because they only get posted there once reviewed.) Using the Search feature, I can't see that he's responded to a question or problem since January 11, 2006. He has never replied to any of my emails either. That's why I assumed he died.

[David Nice]

Originally Posted by jburkeson

Hi Jackie,

Great work, nothing turns off the consumer faster then dead links & disconnected phones. I regularly run my Zip Code through InspectorSeek and send the dead links to Nick with very little success. In the Future can I send them to you for investigation?

Worse yet, a dead inspector!

[Nick Gromicko]

If you look at www.nachi.org/contact.htm , a link on the home page of NACHI.org in the top left corner, emails directly to Chris are not recommended. Furthermore Chris generally does not announce when he repairs a bug. Posts on the message board are probably not read by the staffer that can help either. It is always best that you email problems to fastreply@nachi.org as we have a tracking system there. Hence the instructions in www.nachi.org/contact.htm

Yesterday morning Will Decker emailed fastreply@nachi.org with a tech problem on this message board. Chris had it fixed by that evening.

[jyoung2]

In keeping up with weeding out the non-working members, the NACHI staff will be deleting 150 more members today.

[William J. Decker]

"Yesterday morning Will Decker emailed fastreply@nachi.org with a tech problem on this message board. Chris had it fixed by that evening."

Sorry to say, Nick, still not working.

No criticism of Chris meant or implied, though. He just has a huge workload.

Hope you pay him good.

[mcraig]

Jackie: I just Emailed a list of 21 NACHI HI's in AZ that are not Presently operating with current State certification, You will see that there are some that are listed by the BTR as Dead, Revoked and Delinquent. These members are an embarrassment to all the real NACHI members here. They are all on Find an Inspector.

[wforsyth]

You missed at least one that I know of that is in a very prominent position. When you click on the verify link it shows this member as not being current.

[phinsperger]

Originally Posted by gromicko

If you look at www.nachi.org/contact.htm , a link on the home page of NACHI.org in the top left corner, emails directly to Chris are not recommended. Furthermore Chris generally does not announce when he repairs a bug. Posts on the message board are probably not read by the staffer that can help either. It is always best that you email problems to fastreply@nachi.org as we have a tracking system there. Hence the instructions in www.nachi.org/contact.htm

Yesterday morning Will Decker emailed fastreply@nachi.org with a tech problem on this message board. Chris had it fixed by that evening.

Well, I'm still waiting after two months for InspectorSeek to be fixed See below

Chris, Fix please.
--


Nick Gromicko
Founder
National Association of Certified Home Inspectors


www.nachi.org

----- Original Message -----
From: Hinsperger
To: nick gromicko
Sent: Sunday, April 16, 2006 7:45 AM
Subject: Re: InspectorSeek



Still not working

----- Original Message -----
From: nick gromicko
To: Hinsperger ; Chris Morrell
Sent: Friday, April 07, 2006 2:20 PM
Subject: Re: InspectorSeek

Chris, I think Paul is correct. Fix please.
--


Nick Gromicko
Founder
National Association of Certified Home Inspectors


www.nachi.org

----- Original Message -----
From: Hinsperger
To: FastReply@nachi.org
Sent: Thursday, April 06, 2006 10:03 PM
Subject: InspectorSeek

Hello,

I just tried www.inspectorseek.com and could not get any Canadian cities to come up. I entered the city and province but none found. I have tested it long ago with positive results but this time none. I can get inspector listings to come up with a postal code entry just not the city, province.

Also I have my website entered in my profile (see atached image) and the globe appears beside my company name on the message board but it did not show up in the www.inspectorseek.com listing (using the postal code lookup)

Paul Hinsperger
user id: phinsperger
member #: NACHI03121513

[Joe Funderburk, CMI]

Originally Posted by gromicko

If you look at www.nachi.org/contact.htm , a link on the home page of NACHI.org in the top left corner, emails directly to Chris are not recommended.

I've sent him one email directly per your request a while ago about Findaninspector. Didn't know then that I should have used fastreply. Noted. Also, periodically the BBS generates an error and a box pops up asking the user to contact the Administrator. I've followed those steps before and received no reply.

Originally Posted by gromicko

Furthermore Chris generally does not announce when he repairs a bug.

Then what's the point of the "Tutorials and Known Bugs" forum? Are we supposed to post system issues there without the expectation of a follow-up? Then why should we bother? Bug reports should be encouraged and receive prompt attention, in my humble opinion. That forum says: "New posts in this forum won't appear until they've been responded to by NACHI staff." The implication is that it WILL appear after they receive due attention. That is not happening. The system has bugs. It's frustrating to have to live with them without knowing that they are receiving attention.

I know Chris is busy, having to do all you listed. I was a Network Administrator and Systems Analyst in charge of 5 manufacturing plants in North America (Parker Hannifin) prior to this current career--it's a tough job. IT folks, like me, naturally prefer to hole up and work on their projects; that's understandable to a degree. However, customer service should be paramount! If the customers (us) drifted away, there'd be no work at all for Chris to do.

[John Bowman]

Originally Posted by wforsyth

You missed at least one that I know of that is in a very prominent position. When you click on the verify link it shows this member as not being current.

Wendy,

A nice note to the prominent position would be more effective. I know that mine showed being expired for a considerable period of time before it was caught.

All requirements were fulfilled, but somehow that seemed to be overlooked.

John B.

[mcraig]

If Find an Inspector can't take care of this you can take action yourselves. Here in AZ if Find an Inspector doesn't get fixed I can turn the list of 21 NACHI HI's in to the State Certification Board (BTR) and they will take care of it (They tend to not be very nice to people who don't play by the rules and this would be another set back to real NACHI members trying to gain credibility for this organization here in AZ.)
I don't like people that give the good HI's a bad name and as a legal HI I am not going to let people come along and make us all look bad.

[Nick Gromicko]

Michael, we've been through this before with BTR. Under AZ law I know "performing" a home inspection without a license is illegal, but "advertising" is not. We have an AZ unlicensed inspector on www.findaninspector.us who merely owns and manages his own home inspection company but does not do inspections, he employees AZ licensed inspectors.

[wforsyth]

Originally Posted by jbowman

Wendy,

A nice note to the prominent position would be more effective. I know that mine showed being expired for a considerable period of time before it was caught.

All requirements were fulfilled, but somehow that seemed to be overlooked.

John B.

I have reasons for not sending one directly as this person I believe has some issues with me. Strangely enough considering....