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  #1  
Old 10/30/06, 7:30 PM
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kkenny kkenny is offline
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Default Discounted Second Inspection?

I inspected a home on Saturday, it had Major electric deficiencies. I was told today the buyers want out of the contract. The lender who referred me for this inspection called and asked me if the buyers find another house would I give a discount on a new inspection. I told them I would. I am not sure what a reasonable discount would be. Does any one have any suggestions? Does anyone give discounts for this type of situation and if so how much would you give. Never had this situation before.



Kevin M. Kenny, Sr.
Kenny Home Inspections
Oak Forest, Illinois 60452
Nachi #6070990

http://kennyhomeinspections.com

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  #2  
Old 10/30/06, 7:32 PM
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Default Re: Discounted Second Inspection?

No, but maybe the third house. Also depending on the age, size, etc..
Does the steak house give you a discount for coming back?
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  #3  
Old 10/30/06, 7:41 PM
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Roy D. Cooke, Sr Roy D. Cooke, Sr is offline
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Default Re: Discounted Second Inspection?

Quote:
Originally Posted by kkenny
I inspected a home on Saturday, it had Major electric deficiencies. I was told today the buyers want out of the contract. The lender who referred me for this inspection called and asked me if the buyers find another house would I give a discount on a new inspection. I told them I would. I am not sure what a reasonable discount would be. Does any one have any suggestions? Does anyone give discounts for this type of situation and if so how much would you give. Never had this situation before.
Yes I do $25:00 but they do not get the report book as they have one from the last inspection . Roy Cooke



Need help on inspection call my cell 613-827-2011

Never wrestle with a pig (however titled) as you just get dirty and the pig has all the fun.



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  #4  
Old 10/30/06, 7:47 PM
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kkenny kkenny is offline
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Default Re: Discounted Second Inspection?

Thanks for your input Roy.



Kevin M. Kenny, Sr.
Kenny Home Inspections
Oak Forest, Illinois 60452
Nachi #6070990

http://kennyhomeinspections.com

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  #5  
Old 10/30/06, 7:49 PM
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Brian E. Kelly Brian E. Kelly is offline
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Default Re: Discounted Second Inspection?

Quote:
Originally Posted by rcooke
Yes I do $25:00 but they do not get the report book as they have one from the last inspection . Roy Cooke
What Roy said.
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  #6  
Old 10/30/06, 7:52 PM
sspradling sspradling is offline
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Default Re: Discounted Second Inspection?

Ditto Roy, but I don't give a book the first time. (yet)
Stu.
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  #7  
Old 10/30/06, 7:56 PM
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Roy D. Cooke, Sr Roy D. Cooke, Sr is offline
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Default Re: Discounted Second Inspection?

Quote:
Originally Posted by kkenny
Thanks for your input Roy.
Glad to help this BB is so good to all of us I give much and get back Much more .
Did one Saturday for a client that bought a home two years ago .
I was the one that brought it up .
Happy as hell no book papers only .
Did One today Third Inspections for these people Ist 4 years ago second two years ago and now today. .
I love repeat Clients they sell you to the two agents about how they have been treated .
No amount of money can buy this type of advertising.
Tomorrow one from a person I gave a tape measure to two years ago.
Great return for a $1;00 tape measure.

Roy Cooke



Need help on inspection call my cell 613-827-2011

Never wrestle with a pig (however titled) as you just get dirty and the pig has all the fun.



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  #8  
Old 10/30/06, 8:19 PM
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kkenny kkenny is offline
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Default Re: Discounted Second Inspection?

Thanks to everyone. Love this BB!!



Kevin M. Kenny, Sr.
Kenny Home Inspections
Oak Forest, Illinois 60452
Nachi #6070990

http://kennyhomeinspections.com

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  #9  
Old 10/30/06, 8:48 PM
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Default Re: Discounted Second Inspection?

FWIW..I did 2 of these last week...and I gave a 10% discount...I felt good about it and shocked them both..in fact, I had to write one of them a check as they had already written it for the amount they found on my pricing schedule...

For me that 10% is well worth the good will....and the inspection and any subsequent inspections with the same HAPPY clients.....go easier mentally and all feel comfortable...
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  #10  
Old 10/31/06, 5:44 PM
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jmichalski jmichalski is offline
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Default Re: Discounted Second Inspection?

I give $25 referral rewards to any former client that refers someone to me. I also give the referred client a $25 discount. In the case of a second inspection, I give the client $50 off as if he referred himself.
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  #11  
Old 10/31/06, 6:01 PM
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Dale Duffy Dale Duffy is offline
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Default Re: Discounted Second Inspection?

Quote:
Originally Posted by jmichalski
I give $25 referral rewards to any former client that refers someone to me. I also give the referred client a $25 discount. In the case of a second inspection, I give the client $50 off as if he referred himself.
Well at least -we- learned something from Russel Ray's posts......
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  #12  
Old 10/31/06, 6:25 PM
ldapkus ldapkus is offline
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Default Re: Discounted Second Inspection?

I recently had a client ask for a discount for a second inspection since he didn't buy the first one I inspected. Gave him a $25 discount and on the second inspection he also presented me with a $25 Referral Rewards Coupon.
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  #13  
Old 10/31/06, 6:52 PM
Keith Swift, PhD. Keith Swift, PhD. is offline
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Default Re: Discounted Second Inspection?

Never. Chances are because you did such a good job on the first one they'll use you on the second, third, fourth, etc. The liability is always there. I discovered on my first lawsuit that I discounted my price. Never, never, ever again.
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  #14  
Old 10/31/06, 8:15 PM
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jmichalski jmichalski is offline
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Default Re: Discounted Second Inspection?

I understand where you're coming from, but we are using different sets of values to establish pricing policy. I would rather have a client be thrilled and lose out on $25 (greater potential for successful referral marketing) than have a client who is merely satisfied.

Both approaches certainly have merit and can be consistently applied. Ultimately it depends on your perspective and what fits best with your personality and plan.
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  #15  
Old 10/31/06, 10:25 PM
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tneumann tneumann is offline
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Default Re: Discounted Second Inspection?

The 10% off is worth it to me...

Easier to sell to a current client..than gain a new one.
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