International Association of Certified Home Inspectors
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| Miscellaneous Discussion for Inspectors Discuss whatever you wish in this forum. |
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#1
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Fetchreport Needs Rejected Email Notification
When clients do not get their report because of a an email rejection, then we have no way of knowing it, until the client calls us later and are already upset because of the delay. This has happened to me many times and it would a nice function to have added to fetchreport. John McKenna, CMI (TREC #4565)
Executive Director - Master Inspector Certification Board 25 Yrs Constr Exp - 13 Yrs Home Inspector Exp American Home Inspection - East Texas. |
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#2
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I have to agree, I love the system as do my clients until they don't recieve teh email and have to call to find thier report.
Tony Siegert SafeHome Inspection Denver CO NACHI05021692 |
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#3
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I'll definitely take a look at this. The way the e-mails are sent out is meant to prevent them from looking like spam (the from address is @fetchreport.com so that spam checkers that check the origin IP address against the from domain get a match) but that has the side effect of meaning that you don't get the bounce e-mails. It might take a few days but I should be able to sort this out.
Chris Morrell Director of Information Technology InterNACHI <http://www.inspector.org> Contact InterNACHI See Also: |
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#4
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OK, that's added. Now you should get any bounced e-mails resulting from a FetchReport.com message.
Cheers, Chris Morrell Director of Information Technology InterNACHI <http://www.inspector.org> Contact InterNACHI See Also: |
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#5
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I sent out a report to a bogus email a couple hours ago and have
not had any response that it bounced. I will let you know more later. John McKenna, CMI (TREC #4565)
Executive Director - Master Inspector Certification Board 25 Yrs Constr Exp - 13 Yrs Home Inspector Exp American Home Inspection - East Texas. Last edited by jmckenna1; 2/18/08 at 9:49 PM.. |
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#6
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Thanks Chris!
Nick Gromicko, Certified Master Inspector Find a Home Inspector "Just as iron sharpens iron, one man sharpens another." Proverbs 27:17 |
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#7
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Chris,
I sent a report to a bad email address and never got any notification of a bounce. It has been about 15 hours. John McKenna, CMI (TREC #4565)
Executive Director - Master Inspector Certification Board 25 Yrs Constr Exp - 13 Yrs Home Inspector Exp American Home Inspection - East Texas. |
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#8
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John,
I'll take another look. Most mail servers should send bounces to the Return-Path, but maybe some non-standard servers don't follow the rules. Can you e-mail me and let me know what bogus address you tried sending to? Thanks, Chris Morrell Director of Information Technology InterNACHI <http://www.inspector.org> Contact InterNACHI See Also: |
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#9
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John sent it to fatarrogantpig@msn.com thinking it was a bogus address. It's actually mine.
Nick Gromicko, Certified Master Inspector Find a Home Inspector "Just as iron sharpens iron, one man sharpens another." Proverbs 27:17 |
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#10
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Quote:
John McKenna, CMI (TREC #4565)
Executive Director - Master Inspector Certification Board 25 Yrs Constr Exp - 13 Yrs Home Inspector Exp American Home Inspection - East Texas. |
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#11
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OK... Chris....
I sent you an email. John McKenna, CMI (TREC #4565)
Executive Director - Master Inspector Certification Board 25 Yrs Constr Exp - 13 Yrs Home Inspector Exp American Home Inspection - East Texas. |
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#12
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Chris,
I was wondering if it was possible to have access to the system assigned password for the reports, so we can view them when logged in to the uploaders account etc. I have had several clients not recieve the email and no bounce notice, so i assume it was sent to a spam folder. Would be nice if we could look up the password and send it along from a different email address etc. Love the sytem thank you for your hard work! Tony Siegert SafeHome Inspection Denver CO NACHI05021692 |
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#13
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Bump
'Imagination is more important than knowledge' (sometimes) Mario Kyriacou CHI CMI-NACHI Canadian Member of the Year 2007 www.360degreeshomeinspections.com Tel.# 416-722-6132 e-mail torontohomeinspector@yahoo.com |
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