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  #1  
Old 2/15/08, 2:31 PM
John McKenna's Avatar
John McKenna John McKenna is offline
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Default Fetchreport Needs Rejected Email Notification

Fetchreport Needs Rejected Email Notification

When clients do not get their report because of a an email
rejection, then we have no way of knowing it, until the client
calls us later and are already upset because of the delay.

This has happened to me many times and it would a nice
function to have added to fetchreport.



John McKenna, CMI (TREC #4565)
Executive Director - Master Inspector Certification Board
25 Yrs Constr Exp - 13 Yrs Home Inspector Exp
American Home Inspection - East Texas.

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  #2  
Old 2/15/08, 3:54 PM
Tony Siegert Tony Siegert is offline
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Default Re: Fetchreport Needs Rejected Email Notification

I have to agree, I love the system as do my clients until they don't recieve teh email and have to call to find thier report.



Tony Siegert
SafeHome Inspection
Denver CO
NACHI05021692

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  #3  
Old 2/15/08, 4:15 PM
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Chris Morrell Chris Morrell is offline
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Default Re: Fetchreport Needs Rejected Email Notification

I'll definitely take a look at this. The way the e-mails are sent out is meant to prevent them from looking like spam (the from address is @fetchreport.com so that spam checkers that check the origin IP address against the from domain get a match) but that has the side effect of meaning that you don't get the bounce e-mails. It might take a few days but I should be able to sort this out.
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  #4  
Old 2/18/08, 4:39 PM
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Chris Morrell Chris Morrell is offline
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Default Re: Fetchreport Needs Rejected Email Notification

OK, that's added. Now you should get any bounced e-mails resulting from a FetchReport.com message.

Cheers,
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  #5  
Old 2/18/08, 9:14 PM
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John McKenna John McKenna is offline
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Default Re: Fetchreport Needs Rejected Email Notification

I sent out a report to a bogus email a couple hours ago and have
not had any response that it bounced. I will let you know more later.



John McKenna, CMI (TREC #4565)
Executive Director - Master Inspector Certification Board
25 Yrs Constr Exp - 13 Yrs Home Inspector Exp
American Home Inspection - East Texas.


Last edited by jmckenna1; 2/18/08 at 9:49 PM..
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  #6  
Old 2/18/08, 9:29 PM
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Nick Gromicko Nick Gromicko is online now
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Default Re: Fetchreport Needs Rejected Email Notification

Thanks Chris!



Nick Gromicko, Certified Master Inspector

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"Just as iron sharpens iron, one man sharpens another." Proverbs 27:17
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  #7  
Old 2/19/08, 10:33 AM
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John McKenna John McKenna is offline
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Default Re: Fetchreport Needs Rejected Email Notification

Chris,

I sent a report to a bad email address and never got any notification of a bounce.
It has been about 15 hours.



John McKenna, CMI (TREC #4565)
Executive Director - Master Inspector Certification Board
25 Yrs Constr Exp - 13 Yrs Home Inspector Exp
American Home Inspection - East Texas.

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  #8  
Old 2/19/08, 10:36 AM
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Chris Morrell Chris Morrell is offline
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Default Re: Fetchreport Needs Rejected Email Notification

John,

I'll take another look. Most mail servers should send bounces to the Return-Path, but maybe some non-standard servers don't follow the rules. Can you e-mail me and let me know what bogus address you tried sending to?

Thanks,
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  #9  
Old 2/19/08, 11:22 AM
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Nick Gromicko Nick Gromicko is online now
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Default Re: Fetchreport Needs Rejected Email Notification

John sent it to fatarrogantpig@msn.com thinking it was a bogus address. It's actually mine.



Nick Gromicko, Certified Master Inspector

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"Just as iron sharpens iron, one man sharpens another." Proverbs 27:17
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  #10  
Old 2/19/08, 5:29 PM
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John McKenna John McKenna is offline
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Default Re: Fetchreport Needs Rejected Email Notification

Quote:
Originally Posted by gromicko
John sent it to fatarrogantpig@msn.com thinking it was a bogus address. It's actually mine.
LOL... your a trip...



John McKenna, CMI (TREC #4565)
Executive Director - Master Inspector Certification Board
25 Yrs Constr Exp - 13 Yrs Home Inspector Exp
American Home Inspection - East Texas.

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  #11  
Old 2/19/08, 5:33 PM
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John McKenna John McKenna is offline
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Default Re: Fetchreport Needs Rejected Email Notification

OK... Chris....
I sent you an email.



John McKenna, CMI (TREC #4565)
Executive Director - Master Inspector Certification Board
25 Yrs Constr Exp - 13 Yrs Home Inspector Exp
American Home Inspection - East Texas.

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  #12  
Old 3/16/08, 5:23 PM
Tony Siegert Tony Siegert is offline
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Default Re: Fetchreport Needs Rejected Email Notification

Chris,

I was wondering if it was possible to have access to the system assigned password for the reports, so we can view them when logged in to the uploaders account etc. I have had several clients not recieve the email and no bounce notice, so i assume it was sent to a spam folder. Would be nice if we could look up the password and send it along from a different email address etc. Love the sytem thank you for your hard work!



Tony Siegert
SafeHome Inspection
Denver CO
NACHI05021692

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  #13  
Old 3/17/08, 10:44 AM
Mario A. Kyriacou, CHI's Avatar
Mario A. Kyriacou, CHI Mario A. Kyriacou, CHI is offline
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Default Re: Fetchreport Needs Rejected Email Notification

Bump





'Imagination is more important than knowledge' (sometimes)
Mario Kyriacou CHI CMI-NACHI Canadian Member of the Year 2007

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