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  #1  
Old 6/21/07, 2:34 PM
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Chris Morrell Chris Morrell is offline
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Default FetchReport.com Updates

Hey folks,

I've been busy tweaking the back-end of FetchReport.com. Along with a number performance updates, Internet Explorer users should be able to see the upload progress bar now. There are a few issues that I'm still working on, but I think everything that has been brought to my attention will be fixed up by mid next week.

To those of you who have had trouble signing up--I should have a fix done by tomorrow. Sorry about the inconvenience.

I'll post more updates later.

Cheers,
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  #2  
Old 6/21/07, 2:34 PM
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Chris Morrell Chris Morrell is offline
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Default Re: FetchReport.com Updates

Please note that while I'm working on the system you might notice some bugs. If you get an error just wait 5 minutes and then check again. Any clients using the system shouldn't see any of these bugs.

Cheers,
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  #3  
Old 6/21/07, 3:24 PM
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Chris Morrell Chris Morrell is offline
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Default Re: FetchReport.com Updates

OK--those who were having trouble with signing up should be able to get in no problem. Let me know if you continue to have trouble.
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  #4  
Old 6/22/07, 8:47 PM
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Mike Hazelwood Mike Hazelwood is offline
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Default Re: FetchReport.com Updates

I am having a glitch with fetchreport....I cannot get in to upload reports.....I enter my email and password and it sends me to to the download window to download the last report I uploaded.
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  #5  
Old 6/24/07, 7:38 AM
Danny Smart Danny Smart is offline
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Default Re: FetchReport.com Updates

I'm also having the same problem as Mike.
Dan
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  #6  
Old 6/24/07, 8:42 PM
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Michael W. Gault Michael W. Gault is offline
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Default Re: FetchReport.com Updates

me too now...

Can't get to the upload area.



- Mike

Michael W. Gault, SC RBI 1728
A to Z Home Inspections
Charleston, Dorchester & Berkeley Counties in S.C.
NACHI05040682
www.atozinspector.com

(843) 442-9755
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  #7  
Old 6/24/07, 9:36 PM
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Default Re: FetchReport.com Updates

i've got issues too.

mic
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  #8  
Old 6/24/07, 11:30 PM
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Chris Morrell Chris Morrell is offline
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Default Re: FetchReport.com Updates

Give it a shot now, guys. Sorry about that.
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  #9  
Old 6/25/07, 2:35 PM
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Michael Larson Michael Larson is offline
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Default Re: FetchReport.com Updates

The system appears to be down again. Anyone else having problems?

I get an error message.

Sorry, there was an unexpected error in the system. Our IT staff has been e-mailed and we will fix the problem as soon as possible.

http://www.fetchreport.com/

Last edited by mlarson; 6/25/07 at 2:40 PM..
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  #10  
Old 6/25/07, 3:34 PM
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Chris Morrell Chris Morrell is offline
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Default Re: FetchReport.com Updates

Michael,

I received the error message, and it looks like your IP address changed since you first logged in. The system is built to error in this scenario (for security reasons) but doesn't give a very good error message. I'm going to look into a little more and should have it fixed up in a bit.

Cheers,
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  #11  
Old 6/25/07, 3:38 PM
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Michael Larson Michael Larson is offline
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Default Re: FetchReport.com Updates

Chris,
As I am on dialup until I move(soon) I imagine my IP is not static. Correct?
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  #12  
Old 6/25/07, 4:52 PM
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Michael W. Gault Michael W. Gault is offline
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Default Re: FetchReport.com Updates

Just worked great for my uploads today...
Thanks Chris....


Someone buy that man a beer!!!



- Mike

Michael W. Gault, SC RBI 1728
A to Z Home Inspections
Charleston, Dorchester & Berkeley Counties in S.C.
NACHI05040682
www.atozinspector.com

(843) 442-9755
Charleston Home Inspector
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  #13  
Old 6/25/07, 5:43 PM
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Michael Larson Michael Larson is offline
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Default Re: FetchReport.com Updates

It works for me again.
Thanks Chris.
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  #14  
Old 6/25/07, 5:56 PM
Danny Smart Danny Smart is offline
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Default Re: FetchReport.com Updates

Thanks Chris, I'm back in the clover again.
Dan
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  #15  
Old 6/27/07, 10:53 AM
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Chris Morrell Chris Morrell is offline
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Default Re: FetchReport.com Updates

Alright--the IP address issue should be fixed now. If there's an IP mismatch it'll just ask for your password again to be extra safe. It shouldn't happen often.

Cheers,
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