Free report upload system for NACHI members

[David A. Andersen]

I gave this a try. Could someone tell me the advantage of uploading my report through this system versus just sending it through the e-mail?
I haven't had much time to play with it but I think I'm missing something here.

Can a larger size report file be downloaded through this site versus the restrictions on the e-mail server?

[John McKenna]

Originally Posted by dandersen

I gave this a try. Could someone tell me the advantage of uploading my report through this system versus just sending it through the e-mail?
I haven't had much time to play with it but I think I'm missing something here.

Can a larger size report file be downloaded through this site versus the restrictions on the e-mail server?

Many ISP and personal email filters will reject mail with
large attachments (your report file)... because it looks
like spam.

It is easier for the Client to share the link (to your report)
with others, instead of re-sending the large file and
going through the whole email spam problem again.

Many people just don't like a large file (your report) coming
into their email box. They like the idea of clicking on a
link and downloading it off the internet when they feel
like it.

For many on a dial up connection, a large file through
an email is a painfully slow experience and sometimes gets
hung up and will not work.

[Greg Bell]

Hi David,

I have found that having the report on the web leads to less calls from clients when they need a copy of the report for their insurance or mortgage.

[David A. Andersen]

OK, great!

So, the link is taking them to the web server rather than their e-mail server (which is limited).

I always asked my clients with corporate e-mails if my PDF/JPEG files will have a problem with their fire wall, so I can see that this will help in that area. I am aware, but have not experienced problems with this.

I guess the fact that some cannot get a PDF file to open would be a concern! I didn't have any problem opening my report, but I may not have security levels cranked up that high.

Thanks for the insight guys!

[Michael Larson]

Thanks Chris,

I uploaded a PDF and retrieved it just fine.

However, When I checked the Views" it still reads "0" Views

Is this a bug or am I missing something?

[Jason A. Sieg, CMI]

Will we be able to give each report a different password?

I don't want someone to be able to look at other peoples reports any tine they want.

[Chris Morrell, CTO]

Originally Posted by pcarter

I got mine to work, I put security codes to the HI Report PDF documents before I send out to clients, I disable the security and the document loaded just fine from the site and from the test email I used, I 'm not sure what John's problem is, but mine I fixed with the security feature I have on my documents.

Obviously this isn't a real fix. I'll look into it when we get back from the convention. Sorry about that--somehow it slipped my mind to check a password protected PDF.

[Chris Morrell, CTO]

Originally Posted by jsieg

Will we be able to give each report a different password?

I don't want someone to be able to look at other peoples reports any tine they want.

Every person gets their own password. That way only people who are authorized to download a file can, but they only have to remember one password.

For example, Inspector A and Inspector B both do inspections for different clients who are represented by the same real estate agent. Both clients have asked that their report also be sent to their real estate agent. That one agent is able to log in and download both reports, from two different inspectors, with the same password.

[Michael Larson]

Chris,

1. How do I verify a report has been downloaded?

2. Is there an account maintenance link?

3. Can I delete reports?

[Russell Spriggs]

I can't get mine to open, either
(sorry for the bad news . . .)

Also, I feel that clients would be more receptive to opening the file once it hit their inbox (via email) than to wait for the download process, watching a screen.

I'd like to try it again when you get a chance to do the fine-tuning, Chris- meanwhile, enjoy Toronto & the gang!

Russ

[Chris Morrell, CTO]

Originally Posted by mlarson

1. How do I verify a report has been downloaded?

2. Is there an account maintenance link?

3. Can I delete reports?

1. When you view the main page it shows how many "views" each file has had. That's the same as downloads.

2. What do you want to do in account maintenance? The system is built so that you shouldn't need such a feature.

3. Soon. When you view a report it actually shows where the link will be, it's just not active yet.

[Chris Morrell, CTO]

Originally Posted by rspriggs

I can't get mine to open, either

I'll have to get a few of you guys on the phone and figure out what's happening...

Originally Posted by rspriggs

Also, I feel that clients would be more receptive to opening the file once it hit their inbox (via email) than to wait for the download process, watching a screen.

I'm not sure I understand this. When you upload a report it sends them an e-mail saying that the report is available. They click a link in the e-mail, and are able to download the report.

This actually brings up another issue. The system uses an unified log in system where inspectors, real estate agents, and clients all log in at the same place, but see different things. If you uploaded a test report and sent it to yourself, you won't see the client version of the system (which may be the issue you have, Russ). For testing, if you have a second e-mail address, send the test report there (or use your NACHI e-mail alias).

Cheers,

[Michael Larson]

Originally Posted by inxil

1. When you view the main page it shows how many "views" each file has had. That's the same as downloads.

It worked earlier in firefox but now I get an error message. Worked OK in Explorer.

Originally Posted by inxil

2. What do you want to do in account maintenance? The system is built so that you shouldn't need such a feature.

I see no that I can change my email as needed. Cache problem.

Originally Posted by inxil

3. Soon. When you view a report it actually shows where the link will be, it's just not active yet.

Great, Keep up the good good work.

[Chris Morrell, CTO]

Alright guys,

I haven't been able to reproduce the problem with encrypted files. Can those of you with problems e-mail me at Webmaster@nachi.org with a good time to contact you next week so we can go over the problem on the phone?

Thanks,

[Nick Gromicko]

Please, if you are having any trouble with this new member benefit, let Chris know before we start using it on a mass scale.