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  #1  
Old 4/7/09, 9:51 PM
Mark H. Roe's Avatar
Mark H. Roe Mark H. Roe is offline
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Default I got this email today

I am interested in your response to this email. This will help me with my reply. Note that I informed the client that I do not inspect chimneys or wood burning appliances. Thanks for your help.

You completed the pre-closing inspection for our real estate purchase. A subsequent inspection from our insurance company revealed that the chimney pipe for the wood burning stove did not meet code. The chimney pipe at the opening through the roof did not meet the minimum 2” clearance around the combustible roofing materials and the chimney pipe was 34” short of meeting code above the roof line.

I would think it reasonable to expect that you would have known that code information and been able to inform us of this deficiency that could have been remedied prior to closing. I approximate that we will spend $400 in repairs to satisfy these code requirements.

Given the circumstances how can this be addressed?
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  #2  
Old 4/7/09, 10:00 PM
Wayne B. Wilson's Avatar
Wayne B. Wilson Wayne B. Wilson is online now
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Default Re: I got this email today

Well if you informed them that you don't do wood burning appliances and chimneys i hope you have a it written in your report also. You can refer them to the sop and high light the part of code keeping ,
First i would call them and discuss what the you told them and we do not quote or enforce codes because they vary from place to place. Try to be open to their problem.
Worst thing ask them if they want a refund . But get a something in writing holding no further responsibility to the report
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  #3  
Old 4/7/09, 10:02 PM
Wayne B. Wilson's Avatar
Wayne B. Wilson Wayne B. Wilson is online now
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Default Re: I got this email today

Btw how high was the chimney and how far was it from the peak?
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  #4  
Old 4/7/09, 10:09 PM
Mark H. Roe's Avatar
Mark H. Roe Mark H. Roe is offline
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Default Re: I got this email today

Quote:
Originally Posted by wwilson3 View Post
Btw how high was the chimney and how far was it from the peak?
I could not tell you... There was 3" of snow on the roof at the time of the inspection and I stated that I do not walk the roof when wet or snow covered.
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  #5  
Old 4/7/09, 10:12 PM
Wayne B. Wilson's Avatar
Wayne B. Wilson Wayne B. Wilson is online now
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Default Re: I got this email today

http://www.inspect-ny.com/chimneys/Chimney_Height.htm

I would sneak back and take a picture. It could be a shady contractor trying make a fast buck
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  #6  
Old 4/7/09, 10:15 PM
Mark H. Roe's Avatar
Mark H. Roe Mark H. Roe is offline
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Default Re: I got this email today

No need to go back, I have photos inside and out.
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  #7  
Old 4/7/09, 10:45 PM
Mark H. Roe's Avatar
Mark H. Roe Mark H. Roe is offline
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Default Re: I got this email today

[ATTACH][ATTACH][ATTACH]got-email-today-imgp1129.jpg[/ATTACH][/ATTACH][/ATTACH]

Photos do not lie. How was I suppose to see that the chimney did not have the proper clearance when there is a proper shroud around it.
Attached Thumbnails
got-email-today-imgp1110.jpg   got-email-today-imgp1111.jpg   got-email-today-imgp1131.jpg  
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  #8  
Old 4/8/09, 12:42 AM
Keith Runquist, CMI Keith Runquist, CMI is offline
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Default Re: I got this email today

They are saying that the chimney needs to be 3 feet higher than that?
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  #9  
Old 4/8/09, 7:06 AM
Wayne B. Wilson's Avatar
Wayne B. Wilson Wayne B. Wilson is online now
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Default Re: I got this email today

height looks fine, but it could be a little short but not 32 inches . however clearance behind the the unit looks a little short unless it a heat shield behind it.
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  #10  
Old 4/8/09, 8:00 AM
John J. Passailaigue, Jr.'s Avatar
John J. Passailaigue, Jr. John J. Passailaigue, Jr. is offline
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Default Re: I got this email today

To clear up everything FAST......ask for the written estimate from the local contrctor for repairs. Then, with your photos, drop them by to the local code enforcement peps. It should clear up everything.



John J. Passailaigue Jr.
NACHI05062580
Auburn Home Inspection
Auburn, Alabama
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  #11  
Old 4/8/09, 6:35 PM
dbelmont dbelmont is offline
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Default Re: I got this email today

Quote:
Originally Posted by mroe View Post
I am interested in your response to this email. This will help me with my reply. Note that I informed the client that I do not inspect chimneys or wood burning appliances. Thanks for your help.

You completed the pre-closing inspection for our real estate purchase. A subsequent inspection from our insurance company revealed that the chimney pipe for the wood burning stove did not meet code. The chimney pipe at the opening through the roof did not meet the minimum 2” clearance around the combustible roofing materials and the chimney pipe was 34” short of meeting code above the roof line.

I would think it reasonable to expect that you would have known that code information and been able to inform us of this deficiency that could have been remedied prior to closing. I approximate that we will spend $400 in repairs to satisfy these code requirements.

Given the circumstances how can this be addressed?

I hate to say it but even with disclaimer I'd pay these folks in the name of goodwill. And then be sure you don't miss these again. You might stare them down or make it not worth their while but you will lose a lot more then you will gain so payt them but be sure to get a release that acknowledges that you're inspection is not code based

It's one of those gray areas in our profession. We don't do code (and I'm the first to say so) but many of the things I call out (like chimney height) are code based. But I don't cite the code in question. I take the position with my clients that since I have no legal power to compel a repair I don't quote code as that is used by the people that can order things done.

Consider this a cheap lesson and pay. With a smile and turn it to your advantage in goodwill and marketing. Good Luck.
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  #12  
Old 4/8/09, 10:08 PM
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Randy D. Stufflebeem Randy D. Stufflebeem is offline
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Default Re: I got this email today

You have mail Mark!
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  #13  
Old 4/8/09, 10:41 PM
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Chuck Evans Chuck Evans is offline
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Default Re: I got this email today

Quote:
Originally Posted by wwilson3 View Post
height looks fine, but it could be a little short but not 32 inches . however clearance behind the the unit looks a little short unless it a heat shield behind it.
Doesn't appear to be 2 feet higher than any portion of the roof within 10 feet, but it's hard to tell definitively from that angle.

I can understand why you would disclaim chimney interiors and such that will not be accessible for you to inspect, but chimney clearance and height above the roof seems kind of fundamental to me. Still, if you clearly state it as being out of scope, then I guess you can hang your hat on that.

I wouldn't want my clients thinking that their insurance company provides a more detailed inspection than I do.



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  #14  
Old 4/8/09, 10:52 PM
William J. Decker's Avatar
William J. Decker William J. Decker is offline
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Default Re: I got this email today

Quote:
Originally Posted by mroe View Post
You completed the pre-closing inspection for our real estate purchase. A subsequent inspection from our insurance company revealed that the chimney pipe for the wood burning stove did not meet code. The chimney pipe at the opening through the roof did not meet the minimum 2” clearance around the combustible roofing materials and the chimney pipe was 34” short of meeting code above the roof line.

I would think it reasonable to expect that you would have known that code information and been able to inform us of this deficiency that could have been remedied prior to closing. I approximate that we will spend $400 in repairs to satisfy these code requirements.

Given the circumstances how can this be addressed?
Here would be my response:

"I understand that you feel that it "reasonable" to expect that I would known that local "code insformation". Why do you "expect" that? Didn't you read the inspection agreement that you signed? You would be wrong in your expectation and I am sorry that I did not explain this, clearly, when you signed the agreement. Local "codes" are a bare minimum standard, and, as such, formed by political forces and with the influence of local bodies (union, contractors and lawyers)

As stated, in my report and verbally, I do not inspect to local codes. If you wanted a local code inspection, you could have called the local code officials and had them do a code compliance inspection, and it would have been free.

But, you should also be aware, that they would not have done as thorough a job as I have done, nor would you have been able to threaten to sue them if they "missed" something. They would have spent about 10 minutes doing the inspection, whereas I spent a couple of hours doing my inspection.

That was your choice.

I would be happy to come back and inspect the property again (at no charge) and climb up on the roof (which I told you, during the inspection, was unsafe for me to climb at the time).

I would be happy to evaluate the condition, get a quote from a professional, licensed, insured and qualified contractor to fix the problem, and to contribute to the cost of the repair.

But, the real question is, how much of the fault lies with my company, how much lies with the seller (who didn't disclose this problem to you, as required) and how much lies with you, as you didn't listen to me at the time of the inspection, nore read the report, where this condition was clearly explained.

Given my clarification of the situation, how would you like this to be addressed."

Hope this helps;



Will Decker, CMI
ILL License # 450.0002240
Board Certified Master Inspector
Decker Home Services, LLC
Chicago and Northern Suburban Home Inspections
Office: (847) 676-8393
Cell: (847) 609-2345
Home: (847) 673-2702

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  #15  
Old 4/9/09, 12:48 AM
mwood1 mwood1 is offline
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Default Re: I got this email today

How old is the home? If it was in compliance when the home was built, it doesn't require any repair. Should you have mentioned it, probably so, but that still doesn't mean it "has" to be extended. How much does a three foot section of B vent cost up there? Either way, if you do a great inspection the client may tell one person. Piss them off and they will tell a hundred. Put forth a good effort to resolve the issue.

Morgan Wood
Home Inspections of Louisiana, LLC
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