Grassfrog Technologies LLC

[Peter C. Russell]

Has anyone else had a bad experience with this company pertaining to web site design and hosting.

I'm afraid I need to file a complaint with the Colorado Attorney General and the Better Business Bureau.

Just wondering if anyone can offer any insight as to service provided by Roberta Dulay and her company.

I know she was connected to NACHI some how that's why I ask.

[Nick Gromicko]

You're not alone. How can I put this delicately.... her operation lacks bedside manners.

[Peter C. Russell]

Nick, take a look at my thermal imaging site..... What do you see??????

Is she in Colorado or North Dakota?

Roberta Dulay


CTO, Grassfrog Technologies LLC
LocationBismarck, North Dakota Area IndustryInformation Technology and Services

[James A. Levy]

Originally Posted by prussell

Just wondering if anyone can offer any insight as to service provided by Roberta Dulay and her company.

Three letters...H I P. Nuff said!

[Peter C. Russell]

Originally Posted by jlevy1

Three letters...H I P. Nuff said!

I know, Dom has already made a very generous offer and I'll be contacting him soon. I just need to get this resolved.

[Joe Farsetta]

Roberty Dulay used to be hevaily involved in providing websites to NACHI members. People raved about he for a while, though I havent heard her name mentioned lately. I believe she even taught a class or two pertaining to SEO at a NACHI convention.

As an ex-Information Technology executive, I was continually underwhelmed by her products and services. There was another person who used to do website development for Nick on occasion. Her name is Susan Ganey, I believe, and as I recall, she knew her business. Long gone, however...

The problem wiith all these folks is that they see NACHI as a gravy train, and it is for a while. But, in time, when the new business dries up, thhey move on...

[Peter C. Russell]

Originally Posted by jfarsetta

Roberty Dulay used to be hevaily involved in providing websites to NACHI members. People raved about he for a while, though I havent heard her name mentioned lately. I believe she even taught a class or two pertaining to SEO at a NACHI convention.

As an ex-Information Technology executive, I was continually underwhelmed by her products and services. There was another person who used to do website development for Nick on occasion. Her name is Susan Ganey, I believe, and as I recall, she knew her business. Long gone, however...

The problem wiith all these folks is that they see NACHI as a gravy train, and it is for a while. But, in time, when the new business dries up, thhey move on...

The thing that sucks is I'm still a paying customer, NACHI member or not.

[Peter C. Russell]

Home Inspector web sites by Grassfrog Technologies has not been a great experience for me.

[Jae Williams]

Originally Posted by gromicko

You're not alone. How can I put this delicately.... her operation lacks bedside manners.

Well said!! That is exactly how I felt years ago.

[Buck Hartley, CMI]

I have never had a problem with Roberta.

[James H. Bushart]

Me either. Dom is good, too. No complaints about either.

[Larry D. Kage]

My interaction, today, with Roberta was a pleasure.

[Bill Smith]

She's always treated me well.

[Chuck Evans]

Originally Posted by gromicko

You're not alone. How can I put this delicately.... her operation lacks bedside manners.

If she is that bad and being unresponsive to members why is she allowed to continue to display the Superior Service Logo on her site?

Conditions of use include permission to post InterNACHI member's complaints about your service on our message board, that you respond to any complaints, and that the seal links back to www.nachi.org.

Isn't this one of the ways NACHI supports its members?

[Nick Gromicko]

Most love her work product but some dislike... as I described it... her "bedside manner"