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  #1  
Old 8/29/09, 12:40 PM
Douglas L. Corbridge Douglas L. Corbridge is offline
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Default Let's stop recommending or doing business with Porter Valley Software.

I have spent the last 6 months trying to get an honest answer from the folks at Environmental Solution Providers or ESP. These are the same people that own Porter Valley Software. As has been discussed in these boards before, I signed on for the CEHI program. After I paid my money, studied and took tests I got nothing. They have refused to answer my questions by means of evasion. This is a very messed up company. My feeling is that no inspector, especially NACHI members should have anything to do with this company or their products.
Nick, can stop any association with them?

Be warned.. from my experience ESP is bad, bad, bad business.

Doug Corbridge
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  #2  
Old 8/30/09, 8:58 PM
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Joe Farsetta Joe Farsetta is offline
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Default Re: Let's stop recommending or doing business with Porter Valley Software.

Why havent they gotten back to you? I hear they may be about to launch something big (allegedly).

Does anyone know what this outfit is planning, doing, or all about?

Somehow, it ties back to HIF. Doesnt NACHI have something to do with HIF?
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  #3  
Old 8/30/09, 9:04 PM
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Nick Gromicko Nick Gromicko is online now
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Default Re: Let's stop recommending or doing business with Porter Valley Software.

ESP is too late IMHO. InterNACHI has it all sewed up already. As for PVS, good product, currently horrible support. Just callin' it the way I see it.



Nick Gromicko, Certified Master Inspector

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  #4  
Old 8/30/09, 9:05 PM
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Dominic J. Maricic Dominic J. Maricic is offline
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Default Re: Let's stop recommending or doing business with Porter Valley Software.

I found http://www.nachi.org/hif.htm which looks old. If I remember right HIF is gone. Their website now redirects to Bill Merill's site.




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  #5  
Old 8/31/09, 1:01 AM
Paul Pendley Paul Pendley is offline
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Default Re: Let's stop recommending or doing business with Porter Valley Software.

What is going on with PVS Now????



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  #6  
Old 8/31/09, 1:24 AM
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Nick Gromicko Nick Gromicko is online now
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Default Re: Let's stop recommending or doing business with Porter Valley Software.

Most HIF guys were already InterNACHI members. The rest joined InterNACHI when HIF went under.



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  #7  
Old 8/31/09, 1:29 AM
Paul Pendley Paul Pendley is offline
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Default Re: Let's stop recommending or doing business with Porter Valley Software.

So whats wrong with PVS....I know whats wrong with Merill



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  #8  
Old 8/31/09, 1:39 AM
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Default Re: Let's stop recommending or doing business with Porter Valley Software.

Weak tech support, IMHO.



Nick Gromicko, Certified Master Inspector

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  #9  
Old 8/31/09, 1:40 AM
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Nick Gromicko Nick Gromicko is online now
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Default Re: Let's stop recommending or doing business with Porter Valley Software.

Dominic has taken tech support to a whole new level and has spoiled all of us.



Nick Gromicko, Certified Master Inspector

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  #10  
Old 8/31/09, 2:15 AM
rbibler rbibler is offline
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Default Re: Let's stop recommending or doing business with Porter Valley Software.

I stop working with Inspectvue sometime ago...
The program was what it was. used it for a bit.

I just do some much more with WYSIWYG I have tried to work with other programs. But I like to see the report as I'm building it. WYSIWYG

(What-You-See-Is-What-You-Get)

Best

Ron
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  #11  
Old 8/31/09, 4:46 AM
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Dominic J. Maricic Dominic J. Maricic is offline
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Default Re: Let's stop recommending or doing business with Porter Valley Software.

Quote:
Originally Posted by gromicko View Post
Dominic has taken tech support to a whole new level and has spoiled all of us.
Thanks Nick We definitely try to help everyone ad much as we can. I know a few of the other programs have good support as well and I feel it's a must in this industry.




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  #12  
Old 8/31/09, 7:50 AM
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John McKenna John McKenna is offline
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Default Re: Let's stop recommending or doing business with Porter Valley Software.

I hear glowing reports about home inspector pro and Dominics support.
My IR students give me good reports at almost every class.



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  #13  
Old 8/31/09, 11:44 AM
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Joe Farsetta Joe Farsetta is offline
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Default Re: Let's stop recommending or doing business with Porter Valley Software.

Ummmm...

Who is Doug Corbridge? He started this thread...
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  #14  
Old 8/31/09, 12:18 PM
Douglas L. Corbridge Douglas L. Corbridge is offline
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Default Re: Let's stop recommending or doing business with Porter Valley Software.

I'm just a single inspector in Montana. I got involved with ESP last December. They were working on getting a government contract that stipulated only CEHI's could do environmental inspections for properties with government loans & that an inspection would be required. I was told the CEHI's would increase from a hundred to thousands. Hasn't happened. There were rumors of financial mismanagement. As I stated no explainations were given to me.
Others on the board have commented on this particular company. This is my 2 cents.

Doug Corbridge
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  #15  
Old 8/31/09, 12:24 PM
Douglas L. Corbridge Douglas L. Corbridge is offline
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Default Re: Let's stop recommending or doing business with Porter Valley Software.

They bought Porter Valley Software a few months ago. If you use Porter Valley Software and expect any kind of support you will be gravely disappointed IMO based on my experience with this company.

Doug Corbridge
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