… back to the agent that referred you!
See # 7 in http://www.nachi.org/survey.htm
THIS ONE REALLY WORKS WELL!
… back to the agent that referred you!
See # 7 in http://www.nachi.org/survey.htm
THIS ONE REALLY WORKS WELL!
I do it whenever I get one back but I seldom get them back. I am planning on giving the customer some type of incentive to get them back but have not implemented it yet. Phones ringing steady again, so I have not had the time.
I had that problem as well. I want to look into getting a flip video camera and filming a
short testimonial at the end of the inspection. In the mean time I created a customer
survey using www.formsite.com. Then I setup my office managment system to send
out an e-mail a few days after the inspection Thanking them and asking to
please take a moment to click on the link and fill out the customer survey. It then
e-mails me the survey results.
What is the respondence rate?