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View Poll Results: How often does your client show up at the inspection
Rarely, I do most of my inspections alone. 8 6.84%
About 1/2 the time. 22 18.80%
Most of the time my client attends the inspection, even if just at the end to review. 87 74.36%
Voters: 117. You may not vote on this poll

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  #1  
Old 4/16/08, 12:46 PM
Nick Gromicko's Avatar
Nick Gromicko Nick Gromicko is online now
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Default How often does your client meet you at the inspection?

...Even for a few minutes at the end of the inspection. How often does your client show up?



Nick Gromicko, Certified Master Inspector

Find a Home Inspector
"Just as iron sharpens iron, one man sharpens another." Proverbs 27:17
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  #2  
Old 4/16/08, 1:11 PM
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John McKenna John McKenna is offline
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Default Re: How often does your client meet you at the inspection?

I suggest, if possible, all my clients attend the inspection.

1- It helps the client understand the report better.
2- It creates a bonding between us because they see we work hard.
3- The client treats us good if questions come up later because of this bonding.
4- We get to see what the clients is most concerned about firsthand.
5- We get paid at the time of the inspection (cash, check, or CC).



John McKenna, CMI (TREC #4565)
Executive Director - Master Inspector Certification Board
25 Yrs Constr Exp - 13 Yrs Home Inspector Exp
American Home Inspection - East Texas.

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  #3  
Old 4/16/08, 3:41 PM
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klott klott is offline
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Default Re: How often does your client meet you at the inspection?

95% of the time.
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  #4  
Old 4/16/08, 6:51 PM
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Jack L. Gilleland Jack L. Gilleland is offline
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Default Re: How often does your client meet you at the inspection?

Since most of my clients are investers they wait for the report (see if I got killed in the neighborhood) then decide if they want to see the property. 50%



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  #5  
Old 4/16/08, 7:03 PM
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Vince Santos Vince Santos is online now
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Default Re: How often does your client meet you at the inspection?

Quote:
Originally Posted by jmckenna1
I suggest, if possible, all my clients attend the inspection.

1- It helps the client understand the report better.
2- It creates a bonding between us because they see we work hard.
3- The client treats us good if questions come up later because of this bonding.
4- We get to see what the clients is most concerned about firsthand.
5- We get paid at the time of the inspection (cash, check, or CC).
yes X 5
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  #6  
Old 4/16/08, 7:03 PM
Vince Santos's Avatar
Vince Santos Vince Santos is online now
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Default Re: How often does your client meet you at the inspection?

Quote:
Originally Posted by jmckenna1
I suggest, if possible, all my clients attend the inspection.

1- It helps the client understand the report better.
2- It creates a bonding between us because they see we work hard.
3- The client treats us good if questions come up later because of this bonding.
4- We get to see what the clients is most concerned about firsthand.
5- We get paid at the time of the inspection (cash, check, or CC).
yes X 5
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  #7  
Old 4/16/08, 8:21 PM
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William M. Corbett William M. Corbett is offline
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Location: Remlap, AL
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Default Re: How often does your client meet you at the inspection?

Quote:
Originally Posted by jmckenna1
I suggest, if possible, all my clients attend the inspection.

1- It helps the client understand the report better.
2- It creates a bonding between us because they see we work hard.
3- The client treats us good if questions come up later because of this bonding.
4- We get to see what the clients is most concerned about firsthand.
5- We get paid at the time of the inspection (cash, check, or CC).
Very well said John. I agree 100%



Bill Corbett C.H.I.
Magic City Inspections LLC
InspectingtheUnexpected.com
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  #8  
Old 4/16/08, 8:54 PM
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Russell Spriggs Russell Spriggs is offline
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Default Re: How often does your client meet you at the inspection?

"How often does your client show up at the inspection"

Just once, usually.
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  #9  
Old 4/16/08, 8:58 PM
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Russell Spriggs Russell Spriggs is offline
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Default Re: How often does your client meet you at the inspection?

Seriously, though . . .
Most always, if they are in the area. I NEED an hour to get my info, I don't like people nagging or following; I'll miss stuff. So, I make their appt to be an hour after I start. I do want them to go thru it with me.

We have a lot of out of area buyers, so I had to choose 50%.
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  #10  
Old 4/16/08, 9:17 PM
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cduphily cduphily is offline
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Default Re: How often does your client meet you at the inspection?

99.999% of the time.
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  #11  
Old 4/16/08, 9:39 PM
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Karl E. Gerhauser Karl E. Gerhauser is offline
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Default Re: How often does your client meet you at the inspection?

99%, I schedule them during the last hour.

Agree 100% with McKenna on all 5 counts.
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  #12  
Old 4/16/08, 10:06 PM
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Marcel Gratton Marcel Gratton is offline
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Location: Gatineau, QC
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Default Re: How often does your client meet you at the inspection?

99.9%...

I charge extra if client's are not present during the inspection to compensate for my extra time explaining my findings in the report.

And don't mind passing those inspection's...



Marcel Gratton, NACHI04011210, CMI
On The Level Inspection
Gatineau, Québec
http://www.onthelevelinspection.com/

Last edited by mgratton; 4/16/08 at 10:10 PM..
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  #13  
Old 4/16/08, 10:46 PM
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whandley whandley is offline
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Default Re: How often does your client meet you at the inspection?

Quote:
Originally Posted by klott
95% of the time.
Me too!
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  #14  
Old 4/16/08, 11:04 PM
Mathew Hawley Mathew Hawley is offline
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Default Re: How often does your client meet you at the inspection?

I like it when they show up during the last 1/2 hour for a good through post inspection wrap-up so i can point out and explain the probelms foud and answer any questions they may have.

I much rather have at least an hour start alone so I can really focus on the home without being side tracked. Just me though, it really does not matter either way as long as the customer is happy,



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  #15  
Old 4/17/08, 12:39 AM
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Default Re: How often does your client meet you at the inspection?

Once in a while they ask if they need to be there and I tell them yes.
Only one could not arrange it so far.
Having a client understand everything is your best insurance.
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