Government mandate to thin the walls to save $10

[Michael Larson]

Ben,

Show me a water heater warranty less than 6 years and we can talk.

[Ben J. Gromicko]

Originally Posted by jbushart

And...I will repeat...it is YOUR responsibility as a vendor to ensure the quality of what you provide to the members. Not your guests.

Being "mostly accurate" is equivalant to being wrong when the product is designed to inform. Your follow-up with suggested verbage for a report calling out a 2004 water heater as defect or concern is icing on the cake.

You put out wrong information which casts a shadow on everything that you have already or will produce. Did the same research (or lack thereof) go into any other video? We have no reason to believe otherwise, at this point.

As a vendor, the burden is on you to prove your product to be of the quality you hype it to be. As consumers, we have a duty to of our own to question the quality of your product when we find such things as this.

It's just a TV show. A vendor talking about his product. Of course the guest is going to try to look really good on TV. It's not training video. If you want training, that's a different side of the NACHI.TV coin.

[Ben J. Gromicko]

Originally Posted by mlarson

Ben,

Show me a water heater warranty less than 6 years and we can talk.

"When the water heater has been used for other than single
family residential application;
1. The tank warranty shall be reduced to 1 year for 6 year
models and to 3 years for 10 year models.
2. The parts warranty shall be reduced to 1 year for all
models."
warranty.pdf

Watch out multi-unit inspections! Watch out duplex inspections, or inspections with a small front office and a residence, or a small dorm apartment upstairs, etc.

Let's talk.

[Michael Larson]

Originally Posted by bgromicko

"When the water heater has been used for other than single
family residential application;
1. The tank warranty shall be reduced to 1 year for 6 year
models and to 3 years for 10 year models.
2. The parts warranty shall be reduced to 1 year for all
models."
Attachment 23807

Watch out multi-unit inspections! Watch out duplex inspections, or inspections with a small front office and a residence, or a small dorm apartment upstairs, etc.

Let's talk.

Consumers Reports November 2007