Customer Service and Communication for Inspectors Course

[Ben J. Gromicko]

This thread is dedicated exclusively for those students currently enrolled in the InterNACHI course titled, "Customer Service and Communication for Inspectors" located at www.nachi.org/customer-service-communication.

Students are free to pose questions and comments here and join in the conversation with other students. The thread will be monitored by the course instructor.

Contact: Director of Education, Ben Gromicko ben@internachi.org

Thank you.

[David A. Trevino]

Interesting things in this course, such as the proper netiquette AND TO NOT USE CAPITAL LETTERS lol or text talk omg. What are we to do with ourselves oh and no sarcasm. Also, Interesting info on what the Office of consumer affairs says are the statistics on why clients stop using your services. Communication skills must be kept in the forefront I have forgotten about that skill lately. Wow lots of good information. you know what I heard once, "that your either green and growing or your ripe and rotting".

[Eragorn Northe]

very cool, thanks

[Justin Lantz]

Gotcha