Fetch report

[Stewart Mussolum]

I have been trying to setup new laptop with fetch report in windows 7. The install stalls half way through. Anyone have this happen or have a solution.

[James E. Braun, CMI]

Email Chris at chris@internachi.org

[Chris Morrell]

We've had a few reports of issues with Windows 7, but we haven't been able to pinpoint it as most people haven't had trouble. Would you mind if our developer contacted you to try to figure out what's going wrong?

[Scott May]

Stewart, had a similiar problem with a Win 7 machine, I cleaned out all the temp files and all was well if you don't know how to do that here>
http://pcsupport.about.com/od/maintenance/ht/manualtempvista.htm

windows 7 and vista same thing

[Stewart Mussolum]

Please have a developer contact me, no problem, my reports are backing up and need this issue resolved as soon as possible.
Thanks
Stew

[Stewart Mussolum]

Hi Scott
I tried your solution but the command prompt retured that (%temp%) is not recognized.
I think that the fact that i am running 64 bit windows 7 is the problem.

[Scott May]

instead of going to command just type %temp% in the search field when you hit the start button just below the all programs link. I just tried it on my 64 bit machine and no problem

[Brent Davis]

When I uploaded the FretchReport to my lap top with 64 bit, windows 7 the upload stalled when it was at the printer identification phase. The software loaded, but the FetchReport print option did not load as an alter net printer.
Brent

[Chris Morrell]

Hey folks,

Our original developer on the FetchReport Uploader isn't available to fix the issue, so I'm working with a new developer to design the next version of the tool. The new version will be built for Windows 7 (but still work on XP). I'll keep y'all updated.

CM

[Ryan Franke]

Has there been any further word on this issue with Fetch Report. I can install the program fine, but not the "printer" portion of the program so when i go to my Windows Print options Fetch Report wont show up. Any information on how to contact FR would be appreciated.
Thanks
Ryan Franke, Integrity Inspection Services

[Chris Morrell]

Hey guys,

We currently have a March 31st target release date for the new version of the uploader. Sorry about the wait—in the meantime, you can always upload reports directly through FetchReport.com.

Regards,

[John Scaparo]

Chris, will there be code available so I can put a down load report button on my web site similar to what available for Agreements and Move In Certified.

[James E. Braun, CMI]

Great idea, John!

[Chris Morrell]

We're working on that, too, John.

We should have the first alpha test ready locally within a day or two, and then we'll have a beta release done early next week. I'll post a link on this thread so that folks can test it out and give feedback.

Cheers,

[Chris Morrell]

Hey guys,

Here are the latest beta releases of the uploader. It's still a little buggy, but if you're willing to test it out I'd love feedback:

32-bit version (for most people):
http://dl.dropbox.com/u/1265092/setu...ch_26_2012.zip

64-bit version (if you're running Windows 64-bit):
http://dl.dropbox.com/u/1265092/setu...h_26_2012_.zip

Cheers,