InspectWare users Beware

[Henry Valenzano, CMI]

If you use inspectware software Beware! If you have a system crash and have to call in for an unlock code they will charge you $59.00 for that unlock code even after you have already paid for the software.

[Michael W. Gault]

I've had HG for years... When I updated computers (added a laptop and recently a new desktop) all I ever to is ask for another activation code...

Great CS from them...


Back to the vender in question now...

[Henry Valenzano, CMI]

Originally Posted by mgault

I've had HG for years... When I updated computers (added a laptop and recently a new desktop) all I ever to is ask for another activation code...

Great CS from them...


Back to the vender in question now...

I have HIP, InspectVue, HomeGuage and inspectware All of them reactivated the software except Inspectware. They want an additional $59.00 to give you the key again.

[Henry Valenzano, CMI]

Just to make it clear The software i am talking about is Inspectware at http://www.inspectware.com/ It is NOT inspectvue. Lorne Steiner stands behind his software. Inspectware does not.

[Henry Valenzano, CMI]

Now for an update on the practices of Inspectware. I just opened my mail and there is a bill from inspectware for $125.00 for tech support. Just so happens the day they have listed is one of the days i was in the hospital with a stroke. This company's business practices gets better and better. I guess Monday i will file with the BBB of there state.

[Dominic J. Maricic]

How do you get a bill for tech support, do they charge by the hour or something? I thought all the companies pretty much worked it into their program cost, or a yearly sort of fee.

[Henry Valenzano, CMI]

Originally Posted by dmaricic

How do you get a bill for tech support, do they charge by the hour or something? I thought all the companies pretty much worked it into their program cost, or a yearly sort of fee.

I have no idea I just opened the letter and its a bill for $125.00 for tech support. Now if they were at the hospital and were one of the ones that helped save my life i would be happy to pay it. But i dont remember seeing any home inspectors at the hospital.

[Justo Mickey Rivera]

yaadee, yaadee, yaadee.......screw them .........how you doing ?


Mic

[Henry Valenzano, CMI]

Originally Posted by jrivera

yaadee, yaadee, yaadee.......screw them .........how you doing ?


Mic

with all the drugs pretty good. Thanks for asking. Im going to do my first inspection since the second stroke tomorrow.

[Humberto Carvajal]

Originally Posted by hvalenzano

with all the drugs pretty good. Thanks for asking. Im going to do my first inspection since the second stroke tomorrow.

Hope you make a full recovery Henry. Lots of luck to you.

Regards,

[Dale Duffy]

Originally Posted by hvalenzano

with all the drugs pretty good. Thanks for asking. Im going to do my first inspection since the second stroke tomorrow.

Henry,

Take it easy please, for yourself of course, but for all of us...don't want anything crazy happening..!!

My long awaited appointment at the Mayo Clinic is Monday morning to see if they can come up with a way to fix my pancreas without ripping me apart (radical surgery) nobody else in Phoenix or Scottsdale can fix me, hopefully the specialists at the Mayo can....I have inspections scheduled everyday next week EXCEPT Monday.... ...so I kind of know the feeling of being in a position where your health trumps everything.

Take care Henry,

Dale

[Dominic J. Maricic]

Good luck to both of you!

[Robert E. Elliott]

Not having health care and reading this thread is beginning to scare me.

[Dale Duffy]

Originally Posted by relliott

Not having health care and reading this thread is beginning to scare me.

Email me Bob @ nspexdd@yahoo and I will give you information about the health, eye, Rx, and dental plan I have, which I have had for about 8 years now. My premium price has only increased by $20.00 in the last 8 years.

For myself, it costs $183.00 per month, they pay 80% of anything major, pay 100% for MRI Cat Scans if related to a particular issue, not just having them done for preventative maintenance, they pay about about 95% of all prescription costs, pay for continued doctor visits if the reason is for the same issue, other wise only one visit a year is covered free for a physical.

I have never used the eye or dental plan yet, my uncle is a dentist, and my eyes are kind of OK--))....reading glasses at Walgreen's is all I need for small print (so far)--))

Dale