My brand new MacBook is acting up

[Joseph A. Ferry]

The thing is out of the box one day and I get a white screen when I turn it on. I take it out to the local Apple Store and on of the "Geniuses" [that's what they are called] fixes it by doing something to it on the keyboard.

Great.

Next day, same thing. I call the store back and am transferred to someone in India. He gives me a couple of routines to run that involve variously, taking the battery out and restarting; holding down the shift key for a very long time, holding down the command, control and P ane R keys, all to no avail. He finally tells me that I need to reboot it from the disk that came with it. As far as I can tell, I don't have that disk. [Though, possibly [probably] I do.]

He hangs up.

So I run the goofy Command, Control, P and R key again. And ... the computer recovers.

But now it has fallen off the wagon again.

Any ideas?

[Dale Duffy]

I would be throwing it through the store window----

Other than that...nope---

[Dominic J. Maricic]

You need to take it back to the Mac store, tell them it's happening every day and request a new MacBook. You shouldn't be having problems like that, something is up, probably with the video card.

[Humberto Carvajal]

Originally Posted by dduffy

I would be throwing it through the store window----

Other than that...nope---

lol. I like you Dale...never one to beat around the bush or at a loss for words!

Regards,

[Michael R. Boyett]

Joe...this can't be right can it? I have been led to believe Mac's work perfectly the first time, every time, right out of the box and never, ever break or even hiccup. Some even claim they emit a warm halo-like glow at times and a few have been known to purr. Are you sure that's a Mac you bought?

[Jack L. Gilleland]

Hey, just saw that commercial on television, you MUST be making this up.

[Christopher B. Currins]

someone in India. He gives me a couple of routines to run that involve variously, taking the battery out and restarting; holding down the shift key for a very long time, holding down the command, control and P ane R keys, all to no avail.

Must be the same guy I talk to that gives me advice for my Dell, but it works for me.

[Martin A. Jorgensen]

Originally Posted by dmaricic

You need to take it back to the Mac store, tell them it's happening every day and request a new MacBook. You shouldn't be having problems like that, something is up, probably with the video card.

ditto

[Brian E. Kelly]

On other threads I have opined profusely on the detriments of PDA's. Having owned a Mac Plus sometime in the 80's when a Mac was actually something of an engineering and computer marvel, I can safely say that, that may have been their technical Zenith.

Apples Suck.

[Russel Ray]

Let's see, Joe.

Let's compare Apple and PCs to home inspector trade associations:

Apple - PC
100 customers - 1 million customers

ASHI - iNACHI
3,000 members - 9,000 members

Now I regularly tell my Clients that I'm a member of iNACHI because it is three times larger than ASHI, so if I have a question, I have a much more active Message Board on which to post my question.

Why, then, would I buy Apple? Because, dummy, as my wise old grandmother said, "An apple a day keeps the doctor away." You need a doctor because your apple has a bug in it! As my wise old grandmother said, "Don't take an apple with a bug in it!"

[David A. Andersen]

Some of us had this problem with our thermal imaging cameras. Removing and reinstalling the battery solved the problem! Too bad it wasn't that easy !

Our problem was the result of the program hanging when turning the camera back on after it had been recently shut off.

I also had a problem On one of my computers with the screen to keyboard connection. It didn't turn white, but a bad connection blanked out the screen until you closed it and opened it back up.

[Doug Edwards, CMI]

This is the street in India you are directed to when you have tech problems. Makes you pause and think huh.

[Dominic J. Maricic]

Wow, just wow....

[Brian K. Doles]

My opinion -

MAC vs. PC

This is even better