Need help with Computer Problem

[Stephen W. Stanczyk]

Mark, Do you have an HP or Compaq computer by any chance?

[Bruce A. King]

Here you go.........

http://www.helpwithwindows.com/techf...r-crashes.html

[mnahrgang]

Originally Posted by sstanczyk

Mark, Do you have an HP or Compaq computer by any chance?

I have an HP. I'm also seeing double. So, I'm going to have to try some more of these tomorrow. Maybe a fresh mind will help. Thanks guys, I'll post an update tomorrow afternoon after trying some more of these suggestions. Thanks MUCH for your help and suggestions.

[Dominic J. Maricic]

Hi Mark,

Sorry, been programming instead of looking at the board tonight.

First, if explorer.exe is throwing an error, it's not the video card. One of the main windows files is more than likely corrupt. If you have the Vista CD stick it in, click on Start, in the box above type in and hit enter, sfc /scannow then hit enter. This will scan windows and replace any files with the originals. If you can , do this in safe mode. If you still have a problem tomorrow let me know and we'll do a remote session and I'll see if I can figure out what's going on.

Dominic

[David P. Valley]

Originally Posted by dmaricic

Hi Mark,
If you still have a problem tomorrow let me know and we'll do a remote session and I'll see if I can figure out what's going on.

Dominic

Go get em' Dominic.

The remote sessions are awesome. I had one last week with a Dual View rep and I could literally watch my cursor move around (on my screen) while the tech played with my settings. What a great tool.

[Dominic J. Maricic]

Originally Posted by dvalley

Go get em' Dominic.

The remote sessions are awesome. I had one last week with a Dual View rep and I could literally watch my cursor move around (on my screen) while the tech played with my settings. What a great tool.

I couldn't work without it. I've controlled computers as far as New Zealand, if they're on broadband it's fine, but one person in NZ was on dial up That was close to the Chinese water torture, took 5 minutes just to open the start menu!

[David P. Valley]

Originally Posted by dmaricic

I couldn't work without it. I've controlled computers as far as New Zealand, if they're on broadband it's fine, but one person in NZ was on dial up That was close to the Chinese water torture, took 5 minutes just to open the start menu!

Dial-up? I thought they got rid of that with the Dinosaurs?

Simple solution....charge hourly.

[Dominic J. Maricic]

Originally Posted by dvalley

Dial-up? I thought they got rid of that with the Dinosaurs?

Simple solution....charge hourly.

Haha, not a bad idea I was giving them free support. At least I could watch their computer load while working on someone else's.

[mnahrgang]

I've got some work to do now this morning, but I'm going to download a disk later on today and give that a try. If that doesn't work Dom, I'll take you up on your offer. Thanks for being so generous.

[relliott]

Been on that end with Dom before.
You would swear he lives inside and built the roads.

[bdoles2]

Mark, I found your problem, it's listed below.

Originally Posted by mnahrgang

I'm currently having some trouble with my windows Vista.

[relliott]

Originally Posted by bdoles2

Mark, I found your problem, it's listed below.

That is not going to change ,as the next version is going to be the same.

[David C. Macy]

Mark

I was informed by Dominic that Norton anti virus can mess things up.

Dom is a fan of Free AVG.

[Dominic J. Maricic]

Originally Posted by mnahrgang

I've got some work to do now this morning, but I'm going to download a disk later on today and give that a try. If that doesn't work Dom, I'll take you up on your offer. Thanks for being so generous.

Sure thing, just let me know!

[relliott]

My AVG will not update and there is no anti virus protection, so I may be going back to McAffee.