[Dan Bowers, CMI]

Today I got a complaint letter from a buyer that was at the inspection 3 weeks ago. He states he moved in after our inspection and immediately discovered the water heater leaks, the furnace has a crack in the heat exchanger and there is a foundation crack needing repair. He's mad and wants money. I didn't do the inspection. I pulled the report to look it over.

The inspection report noted the water and gas were off into the house and the furnace, bath fixtures, furnace, appliances, etc, etc were not operated. We also noted the A/C unit and part of the plumbing pipes had been vandalized and were missing. We reported that there was no combustion air for the equipment room and the flues had holes and ran downhill. We also noted the burners and visible heat chamber on the 35 year old furnace was [B]HEAVILY [/B]covered in scale, debris, etc and recommended getting the unit serviced and having the integrity of the heat exchanger verified [B]PRIOR TO CLOSING, and mentioned that with no utilities the furnace was not operated or tested by us. [/B]

[B]We reported on 2 foundation cracks needing professional repair and[/B] stated the deck was on the ground so we couldn't see the foundation at that point (thats where the other crack turned out to be).


We suggested they have utilities restored and either call us back to check this stuff (at an extra trip charge) [B]OR [/B]to have a contractor check and repair things. Among other things, the report said the water heater was "red tagged and had photos of everything.

After reviewing the report, I called the buyer to discuss it. He started out by cursing and telling me how unhappy he was [B]AND[/B] how he was gonna sue, etc, etc.

I listened for a few minutes, then politely told him that if I ever heard from him again I'd bring criminal charges for attempted insurance fraud, file my own lawsuit for the stress on my weak heart [B]AND[/B] stop by his house or work unexpectedly and ..................................... into jelly.

I have totally had it with this kind of BS from these low lifes.

I used to run into these creetins once a year or two - now it seems like they pop up at least 1 a month or so.

[Russel Ray]

It's the society we live in, and the foreclosure situation/subprime mortgage situation/credit crunch situation hasn't helped matters any.

As most readers know, I like to write long letters, so I would have written him a long letter with pictures, quotes from the report, etc. I've found during the course of my business career that people simply get tired of reading the long letter and go off to walk the cat, thereby forgetting about the problem that they tried to blame on me.