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Old 5/11/09, 10:30 AM
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Chris Morrell Chris Morrell is offline
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Default Get more inspections and reduce liability with a Customer Satisfaction Survey and boo

Use this thread to discuss the entry Get more inspections and reduce liability with a Customer Satisfaction Survey and book. at the InterNACHI Blog
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Old 4/13/10, 8:35 PM
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Ben J. Gromicko Ben J. Gromicko is online now
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Default Re: Get more inspections and reduce liability with a Customer Satisfaction Survey and

get-more-inspections-and-reduce-liability-customer-satisfaction-survey-and-boo-customer-survey-book.png
FREE Customer Survey

PDF Download
http://www.bengromicko.com/customer-...r-clients.aspx

It limits your liability. Often a dissatisfied client will describe your services to his/her agent, or worse... to a judge, much differently than the truth. Procuring and maintaining a copy of this survey will bring them back to earth, so to speak. It is a nice document to have to present to a complaining agent and can often end a legal action all by itself.
It is the next best thing to a deposition.



BEN GROMICKO
InterNACHI Director of Education
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Now That You've Had a Home Inspection" Book
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