Thread: Call centers
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Old 1/25/06, 10:54 AM
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rray rray is offline
Certified Professional Inspector (CPI) ®
Join Date: Mar 2003
Location: La Mesa, CA
Posts: 19,209
Default Re: Call centers

And make sure you answer those phones.

I proudly advertise that I am available 24/7, and, yes, that does include early mornings, late evenings, major holidays, and major sporting events like the Super Bowl, World Series, etc.

So last night at 10:34 I get a call from a Realtor who had been calling around and not getting any answers. While she was calling around she was opening her mail. She got to mine with my availability statement and called. I booked an inspection for 1/28 on a 2900 SF house for $549. That tells me a lot about my direct mail, my marketing, my principles, my tactics, and my flexibility in answering my phone at all hours of the day.

If someone wants to spend money with me, I'm only too happy to help them.
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