Thread: Spectacular
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Old 12/5/17, 7:46 AM
ageyer2 ageyer2 is offline
Certified Professional Inspector (CPI) ®
Join Date: Oct 2016
Posts: 22
Default Re: Spectacular

We started our company using this software. We should have done more research before doing so. The problems got extremely worse when we added a second inspector and had to integrate the two together. We had made hours of modifications to templates only to have them deleted or rearranged. Very cumbersome to make template changes across the entire software. When backing up or sharing data you are forced to use a third party platform Dropbox to do so. You quickly run out of space and need to pay for more space.

When we finally pulled the plug on this software, after 42 days of adding the second platform, Aaron refused to issue a refund for the second platform. Wow over 12 days outside the 30 days window. I guess we should have given up 12 days earlier.

Look at Spectora if you want great support and a web based product. The customer support is out of this world