Thread: Call centers
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Old 1/19/06, 9:23 AM
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gluck gluck is offline
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Join Date: Mar 2004
Posts: 3,178
Default Re: Call centers

I went the call centre route for a while and found that I was losing inspections because the agents and the clients wanted to talk to the inspector directly. Agents especially want instant answers and bookings and are unwilling to wait for a call back. The alternative, as Russel said, is to have someone making appointments for yo and that is just not a good thing!

So now I feel like a dog on a leash and carry my cel' phone with me to which I have all my calls forwarded. Have to go , phone is ringing and I am salivating

BLOODY SPELL CHECK! "dong on a leach"?!

Last edited by gluck; 1/20/06 at 10:43 AM..
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