[quote=“dsorge, post:1, topic:37016”]
…almost annoyingly try to gain access to you prices, sevices, methods, documents etc ?
I’m so sick of the obvious attempts at "inspection intel" that I vow to my competitors…if you were to be up front about your identity and intentions…I’ll speak with you for hours, and likely buy the drinks
Otherwise I might tell you a bunch of “wrong” stuff. :shock:/QUOT
It’s called COMPETITION, deal with it!!! Many companies “inquire” as to what the competition is doing. You are a service industry, and the only way to see “what you are up to” is call you directly. And if you are not doing the same thing, live with it!!
Many a retail operation sends out “spies” to see what the competition is charging for the same item so they can adjust and COMPETE!! As a comparison, if BP accross the street from Mobil drops its price, what is Mobil to do? Simple answer, provide better service, or lower their price. It’s called ECONOMICS 101, beat the price, or offer more in service.
Take each call as if it is a customer, grin and bear the others!! You get more flys with honey, than you do with vinegar!! It would not be productive to lose a customer, just because you “think” he is the competition.
As an honest question, how many times have you “wasted” others time calling around for the best price, or just “price shopping”??