Same filter for 5 years

This unit was installed in 2012, and the filter looked like it had never been changed because of the poor installation. https://www.youtube.com/watch?v=pWLjoGHU63Y)

So what will you say about it?

The first 24 seconds are boring and unnecessary.

And I’ve seen dirtier filters in less than 1 year, but I get the point.

Dom.

I recommended that an HVAC contractor configure the filter so that it’s accessible.