http://www.inspectoroutlet.com/customer-service-and-communication-for-inspectors-pdf.aspx
This PDF download can be used as the course student companion book to the online course - Customer Service and Communication for Inspectors Course - InterNACHI®.
For those Members who hold BPI certification, you can receive free CEUs for taking InterNACHI’s course - BPI Approves InterNACHI's Free, Online Courses
Thank you BPI!
Thank you, Nick and Ben. I hope there are more under consideration …