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  #1  
Old 8/3/11, 2:00 PM
Ben J. Gromicko's Avatar
Ben J. Gromicko Ben J. Gromicko is online now
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Location: Boulder, CO
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Default Customer Service and Communication for Inspectors Course

This thread is dedicated exclusively for those students currently enrolled in the InterNACHI course titled, "Customer Service and Communication for Inspectors" located at www.nachi.org/customer-service-communication.

Students are free to pose questions and comments here and join in the conversation with other students. The thread will be monitored by the course instructor.

Contact: Director of Education, Ben Gromicko ben@internachi.org

Thank you.



BEN GROMICKO
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  #2  
Old 8/17/11, 10:26 PM
David A. Trevino David A. Trevino is offline
Certified Professional Inspector (CPI) ®
 
Join Date: Feb 2010
Posts: 22
Default Re: Customer Service and Communication for Inspectors Course

Interesting things in this course, such as the proper netiquette AND TO NOT USE CAPITAL LETTERS lol or text talk omg. What are we to do with ourselves oh and no sarcasm. Also, Interesting info on what the Office of consumer affairs says are the statistics on why clients stop using your services. Communication skills must be kept in the forefront I have forgotten about that skill lately. Wow lots of good information. you know what I heard once, "that your either green and growing or your ripe and rotting".
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  #3  
Old 1/19/12, 9:13 PM
enorthe enorthe is offline
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Join Date: Nov 2008
Location: Moose Jaw,Sk,CA
Posts: 564
Default Re: Customer Service and Communication for Inspectors Course

very cool, thanks



Eragorn Northe
Der Hous Inspector LLC
cell-306-684-1748
www.derhouseinspections.com
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  #4  
Old 1/23/12, 6:09 PM
Justin R. Lantz Justin R. Lantz is offline
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Join Date: Jul 2010
Posts: 4
Default Re: Customer Service and Communication for Inspectors Course

Gotcha
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  #5  
Old 1/16/13, 9:43 PM
William P. Hawkins William P. Hawkins is offline
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Join Date: Jan 2013
Posts: 42
Default Re: Customer Service and Communication for Inspectors Course

Sounds liek an ineresting course. Loggin in now.
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  #6  
Old 1/16/13, 9:45 PM
William P. Hawkins William P. Hawkins is offline
Certified Professional Inspector (CPI)
 
Join Date: Jan 2013
Posts: 42
Default Re: Customer Service and Communication for Inspectors Course

Well, obviously I can't spell or type. Sorry for the last post.
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  #7  
Old 3/26/13, 12:50 AM
David A. Cook David A. Cook is offline
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Join Date: Jan 2013
Location: Japan until December 2015. Then back to Indiana.
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Default Re: Customer Service and Communication for Inspectors Course

This course will be a nice little break from crawlspaces and service panels
Hopefully I can hone my customer service traits!
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  #8  
Old 4/21/13, 10:52 PM
BABAR KHURSHID BABAR KHURSHID is offline
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Join Date: Oct 2010
Posts: 6
Default Re: Customer Service and Communication for Inspectors Course

I am going to start this course,
thanks.
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  #9  
Old 4/22/13, 1:08 PM
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Nick Gromicko, CMI Nick Gromicko, CMI is online now
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Location: Nederland, Colorado
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Default Re: Customer Service and Communication for Inspectors Course

It's a good course for any businessperson to take, not just home inspectors.
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  #10  
Old 8/14/13, 9:21 AM
David R. Bernier David R. Bernier is offline
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Join Date: Jul 2013
Posts: 13
Default Re: Customer Service and Communication for Inspectors Course

Very useful course thank you
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  #11  
Old 9/1/13, 8:42 PM
Danese E. Taylor Danese E. Taylor is offline
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Join Date: Jan 2011
Posts: 1
Default Re: Customer Service and Communication for Inspectors Course

This course sounds like it would be applicable in any business , getting ready to find out.
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  #12  
Old 9/2/13, 3:50 PM
Linda Eldon Linda Eldon is offline
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Join Date: Apr 2013
Posts: 1
Default Re: Customer Service and Communication for Inspectors Course

Looking forward to taking this course. Customer service is so important in every business, just can't learn enough about that!
Thank you, Linda
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  #13  
Old 10/30/13, 12:08 AM
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John Paul de Oliveira John Paul de Oliveira is offline
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Join Date: Aug 2013
Location: Albuquerque, New Mexico
Posts: 1,884
Default Re: Customer Service and Communication for Inspectors Course

Great starting quote, sums up customer service, imo.
Thanks InterNACHI!



John Paul Lucas de Oliveira

Home Sight Inspection, LLC
AHIT / GB-2 #86934 / AB #44580
Albuquerque, Rio Rancho, Edgewood, Placitas, Los Lunas, East Mountain Areas
505-620-4439
http://homesightinspection.com



into alternative engines?
check out: http://lucasengines.com
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  #14  
Old 12/10/13, 6:18 PM
Bruce A. Nemanic Bruce A. Nemanic is offline
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Join Date: Nov 2013
Location: Pleasant Hill, California
Posts: 19
Default Re: Customer Service and Communication for Inspectors Course

I've been in business for 35yrs and again I learn something new. Thank you, InterNACHI
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  #15  
Old 1/3/14, 11:57 AM
Anthony J. Paluzzi Anthony J. Paluzzi is offline
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Join Date: Nov 2013
Posts: 9
Default Re: Customer Service and Communication for Inspectors Course

Is anyone taking the 40 hours in-class training in Jacksonville this month?
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