Go Back   InterNACHI Inspection Forum > >

Notices

HomeGauge This is a place for HomeGauge customers to discuss HomeGauge software and services, and prospective HomeGauge customers to ask questions and get advice about picking home inspection software and services.

Reply
 
Thread Tools
  #31  
Old 6/21/18, 10:03 AM
Joe Funderburk, CMI's Avatar
Joe Funderburk, CMI Joe Funderburk, CMI is offline
Certified Master Inspector
 
Join Date: Dec 2005
Location: Hickory Grove, SC
Posts: 10,785
Send a message via Yahoo to jfunderburk
Default Re: Homegauge Bug and Gripe Thread

When the software crashes, you're asked if you want to send a comment to the developer. Can't do it however if you don't have Microsoft Outlook. Duh.



“The things that will destroy America are peace at any price,
prosperity at any cost, safety first instead of duty first,
the love of soft living, and the get-rich-quick theory of life.”
Theodore Roosevelt


Joe Funderburk, CBO, CMI
Alpha & Omega Home Inspections, LLC
Inspecting Upstate SC & Charlotte Metro, NC
Angie's List Super Award Winner 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010.
Ph: 704-351-1776
www.aohomeinspection.com

Reply With Quote
Need a home inspection in Alabama? Check out InterNACHI's listing of Alabama certified home inspectors. Or, find a home inspector anywhere in the world with our inspection search engine.
  #32  
Old 6/21/18, 1:23 PM
Russell Buchanan's Avatar
Russell Buchanan Russell Buchanan is offline
Registered InterNACHI Vendor
 
Join Date: Sep 2004
Location: Arden, NC
Posts: 1,575
Default Re: Homegauge Bug and Gripe Thread

Quote:
Originally Posted by asleezer View Post


I would like to see some sort of faster way to enter top 20 comments.

Type in box function for speed comments. If there is a comment that has too many options, I can just put type in function. Add comment and it pops up text box so I can manually add word I am looking for. For example: The ______ door needs adjustment for proper operation. It just lets me type in the door I am talking about.

Working apple companion.
Wish granted. *FREEFORM* Use that either in your auto comments or in your "Connectors" for smart sentences. Be sure and keep the asterisks.



Russell Buchanan
HomeGauge President
NC licensed Home Inspector
NC licensed General Contractor


You can now import HIP, 3D, & InspectVue templates!

Compare software! See the difference!
Subscription offer $59 a month for HG Desktop, HG Companion (Android or ios) and HG Services.

Reply With Quote
  #33  
Old 6/24/18, 8:15 AM
Frank Rotte Frank Rotte is offline
Community Guest
 
Join Date: Apr 2014
Location: Bonsall, CA, An island in the sea
Posts: 8,738
Default Re: Homegauge Bug and Gripe Thread

Quote:
Originally Posted by ccurrins View Post
Same here, using two monitors side by side. Review the report on one and make changes on the other, easy peasy.
That's the way I do it too. If you only have one screen, you can use split screen on windows 10.




Certified Inspection Services, LLC
5521 Mission Road #1422, Bonsall, CA 92003
Check out the HG User Group on FB
ITC Certified Level I Thermographer
Reply With Quote
  #34  
Old 6/28/18, 3:37 PM
Jason Ramey's Avatar
Jason Ramey Jason Ramey is offline
Certified Professional Inspector (CPI) ®
 
Join Date: May 2018
Location: Concord, CA
Posts: 94
Default Re: Homegauge Bug and Gripe Thread

are crashes a common thing in HomeGuage? looking at moving?



Jason Ramey

Ramey's Home Inspection

WWW.RameysHomeInspection.com

(925) 595-7923

The most Awesome Person You'll Ever Know
Reply With Quote
  #35  
Old 6/28/18, 4:45 PM
Christopher Currins, CMI Christopher Currins, CMI is offline
Certified Master Inspector ®
 
Join Date: Feb 2007
Location: Godfrey, IL
Posts: 17,557
Default Re: Homegauge Bug and Gripe Thread

Quote:
Originally Posted by jramey View Post
are crashes a common thing in HomeGuage? looking at moving?
Nope. At least not with me. I've been using HG for close to 10 years with very few issues. Give them a call or email. I'm confident they can take care of your problem.
Reply With Quote
  #36  
Old 6/29/18, 9:31 AM
Russell Buchanan's Avatar
Russell Buchanan Russell Buchanan is offline
Registered InterNACHI Vendor
 
Join Date: Sep 2004
Location: Arden, NC
Posts: 1,575
Default Re: Homegauge Bug and Gripe Thread

Quote:
Originally Posted by jramey View Post
are crashes a common thing in HomeGuage? looking at moving?
Our main version is rock solid. The HG Companion for Android is solid too. The ios version is not. We are holding an update in our hands now that may change the ios to a better working app.



Russell Buchanan
HomeGauge President
NC licensed Home Inspector
NC licensed General Contractor


You can now import HIP, 3D, & InspectVue templates!

Compare software! See the difference!
Subscription offer $59 a month for HG Desktop, HG Companion (Android or ios) and HG Services.

Reply With Quote
  #37  
Old 7/13/18, 5:25 AM
Thomas M. Hauswirth Thomas M. Hauswirth is offline
Certified Professional Inspector (CPI)
 
Join Date: Dec 2003
Location: Deep River, CT
Posts: 80
Default Re: Homegauge Bug and Gripe Thread

Why does the latest version of HomeGauge keep calling me Erby when I go to erase a comment. I get the message "Erby, are you sure you want to erase the current comment?" after clicking the erase icon.



Thomas Hauswirth, Managing Member
Beacon Fine Home Inspections, LLC
Reply With Quote
  #38  
Old 7/13/18, 8:43 AM
Richard Ingalls's Avatar
Richard Ingalls Richard Ingalls is offline
Certified Master Inspector
 
Join Date: Jan 2012
Location: Tampa Bay Area, Florida
Posts: 261
Default Re: Homegauge Bug and Gripe Thread

Quote:
Originally Posted by thauswirth View Post
Why does the latest version of HomeGauge keep calling me Erby when I go to erase a comment. I get the message "Erby, are you sure you want to erase the current comment?" after clicking the erase icon.
Apparently the person's first name, Erby Crofutt (a HomeGauge user), was put there by developers. Supposedly his name will be removed on the next 5.3 update.



Richard Ingalls, CMI®
Certified Master Inspector®
CMItampabay.com
InterNACHI #12010911
FL License #HI5092
48 Years Experience in Home Inspections,
Construction, Remodeling, Repairs.
Inspecting Holiday, New Port Richey, Port Richey,
Bayonet Point, Land O' Lakes, Tarpon Springs,
Trinity, Palm Harbor, Dunedin, Clearwater FL
Pasco, Hernando, Pinellas, Hillsborough Counties
State Certified General Contractor #CGC1518618
Reply With Quote
  #39  
Old 7/13/18, 9:49 AM
Russell Buchanan's Avatar
Russell Buchanan Russell Buchanan is offline
Registered InterNACHI Vendor
 
Join Date: Sep 2004
Location: Arden, NC
Posts: 1,575
Default Re: Homegauge Bug and Gripe Thread

Quote:
Originally Posted by thauswirth View Post
Why does the latest version of HomeGauge keep calling me Erby when I go to erase a comment. I get the message "Erby, are you sure you want to erase the current comment?" after clicking the erase icon.
It was a salute to Erby and a bit of a humor for him. He had asked for years to have a prompt "are you sure" when clicking the eraser. We finally added it and put it in the beta but forgot to remove it. We are doing another small update in the next few days and will remove it.



Russell Buchanan
HomeGauge President
NC licensed Home Inspector
NC licensed General Contractor


You can now import HIP, 3D, & InspectVue templates!

Compare software! See the difference!
Subscription offer $59 a month for HG Desktop, HG Companion (Android or ios) and HG Services.

Reply With Quote
  #40  
Old 7/14/18, 8:50 AM
Joe Funderburk, CMI's Avatar
Joe Funderburk, CMI Joe Funderburk, CMI is offline
Certified Master Inspector
 
Join Date: Dec 2005
Location: Hickory Grove, SC
Posts: 10,785
Send a message via Yahoo to jfunderburk
Default Re: Homegauge Bug and Gripe Thread

Just tried to install the latest update (after a few years, it's well past due).

Result:

Homegauge Bug and Gripe Thread-capture-jpg



“The things that will destroy America are peace at any price,
prosperity at any cost, safety first instead of duty first,
the love of soft living, and the get-rich-quick theory of life.”
Theodore Roosevelt


Joe Funderburk, CBO, CMI
Alpha & Omega Home Inspections, LLC
Inspecting Upstate SC & Charlotte Metro, NC
Angie's List Super Award Winner 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010.
Ph: 704-351-1776
www.aohomeinspection.com

Reply With Quote
  #41  
Old 7/16/18, 3:14 PM
Russell Buchanan's Avatar
Russell Buchanan Russell Buchanan is offline
Registered InterNACHI Vendor
 
Join Date: Sep 2004
Location: Arden, NC
Posts: 1,575
Default Re: Homegauge Bug and Gripe Thread

This is just another decimal update. You need to delete the download file and go to your dashboard and run the install again. Not sure what happened with your specific attempt but thousands downloaded it and are using it.

If you still have an issue please call us as we can get you assistance faster.
Thanks,



Russell Buchanan
HomeGauge President
NC licensed Home Inspector
NC licensed General Contractor


You can now import HIP, 3D, & InspectVue templates!

Compare software! See the difference!
Subscription offer $59 a month for HG Desktop, HG Companion (Android or ios) and HG Services.

Reply With Quote
  #42  
Old 7/18/18, 12:27 AM
Joe Funderburk, CMI's Avatar
Joe Funderburk, CMI Joe Funderburk, CMI is offline
Certified Master Inspector
 
Join Date: Dec 2005
Location: Hickory Grove, SC
Posts: 10,785
Send a message via Yahoo to jfunderburk
Default Re: Homegauge Bug and Gripe Thread

It updated the 2nd time I tried it. The only difference I see is it uses your default browser now. Still requires Microsoft Outlook to send an email.



“The things that will destroy America are peace at any price,
prosperity at any cost, safety first instead of duty first,
the love of soft living, and the get-rich-quick theory of life.”
Theodore Roosevelt


Joe Funderburk, CBO, CMI
Alpha & Omega Home Inspections, LLC
Inspecting Upstate SC & Charlotte Metro, NC
Angie's List Super Award Winner 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010.
Ph: 704-351-1776
www.aohomeinspection.com

Reply With Quote
  #43  
Old 7/18/18, 9:32 AM
Russell Buchanan's Avatar
Russell Buchanan Russell Buchanan is offline
Registered InterNACHI Vendor
 
Join Date: Sep 2004
Location: Arden, NC
Posts: 1,575
Default Re: Homegauge Bug and Gripe Thread

Quote:
Originally Posted by jfunderburk View Post
It updated the 2nd time I tried it. The only difference I see is it uses your default browser now. Still requires Microsoft Outlook to send an email.
Hi Joe,
There are a few other fixes and updates in there. We are also making an update again in a few days. The link here will show you some of the changes:
HomeGauge News Alert July 2018



Russell Buchanan
HomeGauge President
NC licensed Home Inspector
NC licensed General Contractor


You can now import HIP, 3D, & InspectVue templates!

Compare software! See the difference!
Subscription offer $59 a month for HG Desktop, HG Companion (Android or ios) and HG Services.

Reply With Quote
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


All times are GMT -4. The time now is 9:11 AM.
no new posts