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Inspection Support Network (ISN) The Inspection Support Network is the world leader in connecting, streamlining and automating all aspects of running any inspection business.

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  #1  
Old 8/11/17, 4:39 PM
Scott Brown Scott Brown is online now
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Join Date: Aug 2016
Location: Syracuse, NY
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Default ISN Online Scheduler & Google Analytics

Hey all,

I was told today by ISN that they are looking at the possibilty of changing the online scheduler so that we will be able to use Google Analytics goals to track where the appointments are coming from (which isn't currently possible because they use an iframe for the scheduler).

I wanted to mention it here in case there are others like me who would like to see this implemented; a show of hands might help to move the needle a bit...



Scott Brown
Brightside Home Inspections
https://www.facebook.com/brightsidehomeinspections
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  #2  
Old 8/11/17, 4:47 PM
Chris B. Schuld's Avatar
Chris B. Schuld Chris B. Schuld is offline
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Join Date: Nov 2009
Location: Gilbert, Arizona
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Default Re: ISN Online Scheduler & Google Analytics

Hey Scott, tell me your pipe dream here... do you want to just put your google analytics key in the Online Scheduler and let us take care of the hit or would you prefer to be able to paste in some markup/HTML from google?

What would you like?

I'll make it happen even without a show of hands



Thanks, Chris



Chris Schuld
CTO

Inspection Support Network
http://inspectionsupport.net/
(800) CALL-ISN


Try the Inspection Support Network for FREE for 90 days! (no setup fee, no hidden costs... just FREE for 90 days!)
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  #3  
Old 8/11/17, 4:52 PM
John Olson John Olson is online now
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Join Date: Aug 2014
Location: De Pere Wisconsin
Posts: 894
Default Re: ISN Online Scheduler & Google Analytics

I would like someone to take care of it because I am afraid I don't know exactly what you are talking about. Thanks, John
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  #4  
Old 8/11/17, 4:56 PM
William H. Stambaugh, CMI's Avatar
William H. Stambaugh, CMI William H. Stambaugh, CMI is online now
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Join Date: Oct 2016
Location: Morgan Hill, CA
Posts: 435
Default Re: ISN Online Scheduler & Google Analytics

I think ISN doing it would make the most sense for everyone. Users would be confident it is implemented correctly and since the implementation would be standard for everyone it would have less impact on support if everyone does their own thing.



Willy

William (Willy) Stambaugh CMI, CPI, CRT
Inspector/President
7th Wave Enterprises, Inc
dba: WIN Home Inspection – South San Jose

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  #5  
Old 8/11/17, 5:04 PM
Mike Hazelwood's Avatar
Mike Hazelwood Mike Hazelwood is online now
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Join Date: Mar 2007
Location: Bakersfield, Ca
Posts: 760
Default Re: ISN Online Scheduler & Google Analytics

Quote:
Originally Posted by wstambaugh View Post
I think ISN doing it would make the most sense for everyone. Users would be confident it is implemented correctly and since the implementation would be standard for everyone it would have less impact on support if everyone does their own thing.
I second that!!




Mike Hazelwood
Bakersfield, California
calpro@calproinspections.com
www.calproinspections.com
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  #6  
Old 8/14/17, 5:17 PM
Scott Brown Scott Brown is online now
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Join Date: Aug 2016
Location: Syracuse, NY
Posts: 32
Default Re: ISN Online Scheduler & Google Analytics

Hey Chris, Thanks for responding!

When you say,
"do you want to just put your google analytics key in the Online Scheduler and let us take care of the hit"...

If I was to say put my analytics key into the ISN settings, Would you be placing a universal analytics code on the iframe?

That sounds pretty good to me if that's the case. Being able to track step by step and through the submission of the form and even payment would be a huge help.
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  #7  
Old 8/15/17, 12:05 AM
Chris B. Schuld's Avatar
Chris B. Schuld Chris B. Schuld is offline
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Join Date: Nov 2009
Location: Gilbert, Arizona
Posts: 44
Default Re: ISN Online Scheduler & Google Analytics

Hey Scott, we discussed it in our developer meeting today and we assigned a few tasks to learn what we can track without knowing a lot about your setup in GA. I'll know more in a few days and will circle back but I am targeting an "easy button" style setup: (a) put key in (b) push save (c) watch analytics



Thanks, Chris



Chris Schuld
CTO

Inspection Support Network
http://inspectionsupport.net/
(800) CALL-ISN


Try the Inspection Support Network for FREE for 90 days! (no setup fee, no hidden costs... just FREE for 90 days!)
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  #8  
Old 8/15/17, 9:15 AM
Scott Brown Scott Brown is online now
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Location: Syracuse, NY
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Default Re: ISN Online Scheduler & Google Analytics

Without blowing smoke... With this kind of responsiveness its easy to see why ISN is so good.

Thanks!
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  #9  
Old 8/17/17, 12:11 PM
Chris B. Schuld's Avatar
Chris B. Schuld Chris B. Schuld is offline
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Join Date: Nov 2009
Location: Gilbert, Arizona
Posts: 44
Default Re: ISN Online Scheduler & Google Analytics

@all - who wants to try this out? We have it complete and we believe it is working 100% but we need to try it out in the real world!

Thanks, Chris



Chris Schuld
CTO

Inspection Support Network
http://inspectionsupport.net/
(800) CALL-ISN


Try the Inspection Support Network for FREE for 90 days! (no setup fee, no hidden costs... just FREE for 90 days!)
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  #10  
Old 8/17/17, 11:19 PM
Scott Brown Scott Brown is online now
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Join Date: Aug 2016
Location: Syracuse, NY
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Default Re: ISN Online Scheduler & Google Analytics

Sign me up Chris!
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  #11  
Old 8/17/17, 11:23 PM
Dave Fetty, CMI's Avatar
Dave Fetty, CMI Dave Fetty, CMI is online now
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Join Date: Feb 2014
Location: Naples all SWFL
Posts: 8,808
Default Re: ISN Online Scheduler & Google Analytics

If we can help... be glad to. Ya'all help us so much!




Dave Fetty Certified Master Inspector
Florida Home Inspection And Property Services LLC
www.FHIAPS.COM
www.NaplesBestInspector.com
www.FortMyersInspector.com
Naples, Marco Island, Ft. Myers, Bonita Springs, Estero, Cape Coral
Dfetty@FHIAPS.COM
http://https://www.facebook.com/pages/Flori...2450912?ref=hl
Florida Radon Measurement Technician R2547
(239)339-7380
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  #12  
Old 8/22/17, 8:55 PM
Jared E. Nelson, CMI's Avatar
Jared E. Nelson, CMI Jared E. Nelson, CMI is online now
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Join Date: May 2010
Location: Boca Raton, FL
Posts: 394
Default Re: ISN Online Scheduler & Google Analytics

I'm up for trying it



Jared Nelson - 561-414-1577
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  #13  
Old 8/22/17, 10:51 PM
John Olson John Olson is online now
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Location: De Pere Wisconsin
Posts: 894
Default Re: ISN Online Scheduler & Google Analytics

I'm in. I don't understand it, but I trust ISN.
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