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Inspection Support Network (ISN) The Inspection Support Network is the world leader in connecting, streamlining and automating all aspects of running any inspection business.

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  #1  
Old 9/15/17, 1:37 AM
Ian W. Mayer, CMI's Avatar
Ian W. Mayer, CMI Ian W. Mayer, CMI is online now
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Thumbs down ISN sells out?

It seems ISN is no longer the trusted company it once was.

https://www.youtube.com/watch?v=pGNw...be&app=desktop
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  #2  
Old 9/15/17, 2:38 AM
Aaron Johnson Aaron Johnson is online now
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Default Re: ISN sells out?

Ian, please elaborate on your disgust. Integration with Porch seems helpful and your report is not affected.
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  #3  
Old 9/15/17, 3:14 AM
Douglas Bailey Douglas Bailey is offline
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Default Re: ISN sells out?

Porch now has my entire client and real estate agent database that they will be marketing to. Without my permission. I have a promise on my web site:
"I promise that I will not provide to any third party any personal or private information (to include contact information) about my clients or the property I have inspected."
I'm feeling like this is a major breach of trust from ISN, especially since we only found out about it after the fact and can not opt out of the Porch program.



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  #4  
Old 9/15/17, 8:13 AM
Wayne K. Thurber Wayne K. Thurber is offline
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Default Re: ISN sells out?

A software vendor is not opposed to client data being sold. *Noted



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  #5  
Old 9/15/17, 8:52 AM
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Paul Lesieur, CMI Paul Lesieur, CMI is online now
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Default Re: ISN sells out?

It appears there are 2 inspection service choices.
1. You simply do an inspection and build your business on that.
2. You partner with vendors so your clients can be pitched on services.

Internachi members support both models so I guess whatever you think is best for your clients is the way to go.

Personally I feel the never ending flood of emails I get on my personal account to buy goods and services is a nuisance and even after unsubscribing (which works only half the time) I think enough is enough.

I would not give my clients information to vendors. How is this helping anyone beyond the vendor? Can't people just Google for what they want?
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  #6  
Old 9/15/17, 9:52 AM
Michelle Shishilla's Avatar
Michelle Shishilla Michelle Shishilla is offline
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Default Re: ISN sells out?

All,
Please allow ISN and Porch to take in all of the inspectors feedback and address comments and concerns. There is much being said. I just ask that you give it some time today. Thanks.



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  #7  
Old 9/15/17, 9:58 AM
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Chuck Evans Chuck Evans is online now
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Default Re: ISN sells out?

Quote:
Originally Posted by mshishilla1 View Post
All,
Please allow ISN and Porch to take in all of the inspectors feedback and address comments and concerns. There is much being said. I just ask that you give it some time today. Thanks.
I left the following comment to Dan on Youtube. It is my sincere hope that you will continue to support those companies who do not allow their data and their client's personal information to be shared with third parties. In fact, allowing it to happen could put some inspectors in violation of the confidentiality requirements imposed on them by their state licensing agencies. Please make all third-party collaboration and data sharing opt-in only.

Quote:
Dan, When I signed onto ISN 7+ years ago, you promised me that my data was mine and that it would continue to be treated this way. While I understand that many inspectors may want to participate in these non-inspection related services, there are many, including myself, who consider their data and their client's information to be private and proprietary. You need to make these extended services and data sharing only available by opt-in and not share data that belongs to those companies which decide not to opt into these services. Our continued use of your service may depend on it



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  #8  
Old 9/15/17, 10:22 AM
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Alan Singer, #16000058241 Alan Singer, #16000058241 is online now
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Default Re: ISN sells out?

I agree that ISN seems to have taken a turn for the dark side that I am EXTREMELY unhappy with. I pay ISN a good deal of money for the services I get and was told that all of the data about my clients would be kept confidential, now it seem they are giving it all (my client data) to Porch, a company a do not personally like or want to have my client lists. I sincerely hope that ISN is planning on giving its members that do not want this have this integration an opportunity to opt out.





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  #9  
Old 9/15/17, 11:19 AM
Paul Lesieur, CMI's Avatar
Paul Lesieur, CMI Paul Lesieur, CMI is online now
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Default Re: ISN sells out?

ISN will decide based on revenue. If Porch makes them more money then they go with Porch.
The point of being in business is to make money. Having said that, this would be a good time for an ISN competitor to make a move in getting that business.
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  #10  
Old 9/15/17, 12:53 PM
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Nick Gromicko, CMI Nick Gromicko, CMI is online now
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Default Re: ISN sells out?

https://porch.com/
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  #11  
Old 9/15/17, 12:59 PM
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Roy Lewis, CMI Roy Lewis, CMI is online now
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Default Re: ISN sells out?

From the other thread on this subject...
How woud this be legal in Florida...

468.8319 Prohibitions; penalties.—
(1) A person may not:
(a) Effective July 1, 2011, practice or offer to practice home inspection services unless the person has complied with the provisions of this part.
(b) Effective July 1, 2011, use the name or title “certified home inspector,” “registered home inspector,” “licensed home inspector,” “home inspector,” “professional home inspector,” or any combination thereof unless the person has complied with the provisions of this part.
(c) Present as his or her own the license of another.
(d) Knowingly give false or forged evidence to the department or an employee thereof.
(e) Use or attempt to use a license that has been suspended or revoked.
(f) Perform or offer to perform any repairs to a home on which the inspector or the inspector’s company has prepared a home inspection report. This paragraph does not apply to:
1. A home warranty company that is affiliated with or retains a home inspector to perform repairs pursuant to a claim made under a home warranty contract.
2. A certified contractor who is classified in s. 489.105(3) as a Division I contractor. However, the department may adopt rules requiring that, if such contractor performs the home inspection and offers to perform the repairs, the contract for repairs provided to the homeowner discloses that he or she has the right to request competitive bids.
(g) Inspect any property in which the inspector or the inspector’s company has any financial or transfer interest.
(h) Offer or deliver any compensation, inducement, or reward to any broker or agent therefor for the referral of the owner of the inspected property to the inspector or the inspection company.
(i) Accept an engagement to make an omission or prepare a report in which the inspection itself, or the fee payable for the inspection, is contingent upon either the conclusions in the report, preestablished findings, or the close of escrow.




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  #12  
Old 9/15/17, 1:05 PM
Linas Dapkus, CMI's Avatar
Linas Dapkus, CMI Linas Dapkus, CMI is online now
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Default Re: ISN sells out?

Does Porch provide our home inspection services since they share our data, why can't they list us on their website?????



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  #13  
Old 9/15/17, 1:11 PM
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Jeffrey R. Jonas Jeffrey R. Jonas is online now
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Default Re: ISN sells out?

And there's always... https://www.ftc.gov/tips-advice/busi...guide-business



Jeffrey R. Jonas
Owatonna, Minnesota



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  #14  
Old 9/15/17, 2:10 PM
David Swartz, CMI David Swartz, CMI is offline
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Default Re: ISN sells out?

ISN must announce an opt-out for their clients (home inspection companies) immediately or we are all witnessing a formerly awesome company commit suicide. Home inspectors tend to be a poor choice of folks selected to annoy. Word will continue to spread, more warnings will be issued, real estate agencies with conflicting programs will get angry/involved and long deep memories will be engrained. The top home inspection companies in America have taken notice and need answers quickly as contingency plans are now being developed. This is make or break and if nothing else, will be fascinating to watch. Choose wisely on this day, you are under a microscope and this is a Category 5 Equifax data breach moment.
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  #15  
Old 9/15/17, 2:32 PM
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George P. Wells, CMI George P. Wells, CMI is offline
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Default Re: ISN sells out?

There are vendors who are turning home inspection into a circus act. I've been in business 25 years, 18 of which I have been publishing inspection software. I have NEVER sold any information to anyone for any reason and I NEVER WILL!

I may go to my grave as the poorest home inspector and inspection software publisher ever but, I'll go out knowing that I did all I could to maintain the integrity of our industry.



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Last edited by gwells; 9/15/17 at 2:36 PM..
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