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  #16  
Old 2/27/18, 6:36 PM
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Default Re: Porch using my client info even though they have been directed not to

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Porch using my client info even though they have been directed not to
My question would be .....
Why do you keep on doing it? Really!
You have a choice.




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  #17  
Old 2/28/18, 7:50 AM
Emmanuel J. Scanlan, TREC# 7593 Emmanuel J. Scanlan, TREC# 7593 is offline
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Default Re: Porch using my client info even though they have been directed not to

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Originally Posted by jbelrose View Post
Inspection Community, please be aware of the following:

This week, I have had customers contacting me about Porch sales calls about setting up their utilities and other services. I am incensed with them as I have explicitly asked them not to use my customer information in any way.

I have spoken with folks at ISN on two occasions to make this clear. Apparently, they define clarity differently than I do.

To the good folks at ISN. You better step up or you will lose customers. My folks are upset with me, you and the process. You are affecting my business negatively. I cannot have this. You have one more chance to make this right and stop using my customer list as a sales sheet. You are not permitted to do this. I have told you privately and I am now telling you in public. Can I be any more clear?!!!!!!

You will cease to use any of my information or my customer information for any future offerings of ancillary services. It is not yours in any way to use. My customers do not want this. They can set up their own utilities by the way. They do not want sales calls. They do not want services like this.

If there is a default in the program or platform that automatically allows for this, you will take this out immediately since you added it. I have unchecked any affiliations. So, I do not know why you feel it was appropriate or why you think you have permission to engage my customers. It is not and will not be or we will end our relationship with you.
What makes you or anyone believe that once a company has your clients' personal information that they would not use it in one way, shape, or form? Simple solution is that any company doing this should be dropped like a hot potato!



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  #18  
Old 2/28/18, 7:52 AM
Emmanuel J. Scanlan, TREC# 7593 Emmanuel J. Scanlan, TREC# 7593 is offline
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Default Re: Porch using my client info even though they have been directed not to

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Originally Posted by cbottger View Post
This is getting crazy I recently had a call from my insurance company (Farmers) whom covers my Home and my vehicles. It was reported to them that my grandson was living with me and had access to driving my vehicles and that I did not report him as a driver. The truth be known my grandson lived next door to me in my Mobile home, but we shared one rural mail box. He has never driven my vehicles he has his own.

I jumped Farmers insurance about how they get my personal information. They hire a 3rd party company to retrieve information on their clients. This is going to cause me to find another insurance company. **** Farmers
I'm sure you are probably already aware of it but the name of one, and not the only but this is the biggest, is Lexis Nexis. Take a look at what they are all about. It is all done legally as well.

We have politicians out there making so many nonsense laws yet they will not tackle this significant problem!



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  #19  
Old 3/1/18, 9:09 PM
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Default Re: Porch using my client info even though they have been directed not to

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No surprise here either. If I am not wrong ISN has their nose in the buy back program where client addresses are being posted. The first time one of my clients are contacted by the so called reputable company called Porch. I will drop the buy back immediately.
The "We'll Buy Your Home Back" Guarantee doesn't post any addresses anywhere and we don't give any information to anyone. We don't even collect it.
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  #20  
Old 3/1/18, 11:49 PM
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Charley L. Bottger Charley L. Bottger is offline
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Default Re: Porch using my client info even though they have been directed not to

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Originally Posted by gromicko View Post
The "We'll Buy Your Home Back" Guarantee doesn't post any addresses anywhere and we don't give any information to anyone. We don't even collect it.
You collect the address for the buy back and you say no one has that info including ISN?????? We use to be required to log into the buy back site but that has gone away



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  #21  
Old 3/2/18, 10:24 AM
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Default Re: Porch using my client info even though they have been directed not to

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You collect the address for the buy back and you say no one has that info including ISN?????? We use to be required to log into the buy back site but that has gone away
Nothing has changed since we launched the program years ago. Yes, you have to tell us where the home is because the "We'll Buy Your Home Back" Guarantee guarantees homes that have addresses but we don't release those addresses, don't release contact information, don't release names, don't release emails, don't release phone numbers, and in fact, we don't even collect names, email addresses, or phone numbers. We don't have any way to contact anyone because we don't collect contact information. We simply don't collect it or have it. And no, we don't give ISN or anyone else anything, ever.

Don't believe me? Go here: InterNACHI's "We'll Buy Your Home Back" Guarantee - InterNACHI and register your sister's home. You'll note that you can't enter her name, or her email address, or her phone number. You don't have to trust InterNACHI with your client's contact information because we don't have it.

Last edited by gromicko; 3/2/18 at 10:29 AM..
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  #22  
Old 3/2/18, 3:41 PM
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Charley L. Bottger Charley L. Bottger is offline
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Default Re: Porch using my client info even though they have been directed not to

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Originally Posted by gromicko View Post
Nothing has changed since we launched the program years ago. Yes, you have to tell us where the home is because the "We'll Buy Your Home Back" Guarantee guarantees homes that have addresses but we don't release those addresses, don't release contact information, don't release names, don't release emails, don't release phone numbers, and in fact, we don't even collect names, email addresses, or phone numbers. We don't have any way to contact anyone because we don't collect contact information. We simply don't collect it or have it. And no, we don't give ISN or anyone else anything, ever.

Don't believe me? Go here: InterNACHI's "We'll Buy Your Home Back" Guarantee - InterNACHI and register your sister's home. You'll note that you can't enter her name, or her email address, or her phone number. You don't have to trust InterNACHI with your client's contact information because we don't have it.
Its not about trusting Internachi its that I don't trust porch or ISN. I fully understand how the buy back works I was about the 4th person to sign up when you first started the program. I understand we only enter the address no city, no names nothing but the address. Thanks to mister Google the address is all I need to find the city closet to the home inspectors address and from that I am in business to garnish more information such as phone number and buyers name.

If your going to run with the big dogs ya need to git off the PORCH



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  #23  
Old 3/2/18, 3:43 PM
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Default Re: Porch using my client info even though they have been directed not to

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Thanks to mister Google the address is all I need to find the city closet to the home inspectors address and from that I am in business to garnish more information such as phone number and buyers name.
True. Note: We don't release addresses to anyone and don't collect anything else like, name, email, or phone number.
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  #24  
Old 3/2/18, 3:48 PM
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Charley L. Bottger Charley L. Bottger is offline
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Default Re: Porch using my client info even though they have been directed not to

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Originally Posted by gromicko View Post
True. Note: We don't release addresses to anyone and don't collect anything else like, name, email, or phone number.
We will see I am a dam good home inspector but also a good detective



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  #25  
Old 3/2/18, 7:38 PM
Jeff Belrose, CMI Jeff Belrose, CMI is offline
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Default Re: Porch using my client info even though they have been directed not to

I love the ISN platform. But honestly, I hope people there jump ship and do this some place else. You can mess a good thing up and this has. Porch bought HON too. They said it happened from there. I don't have time to keep up with programmer hacking and whether I check or uncheck something. The begging for forgiveness after you do something is only going to work for so long.
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  #26  
Old 3/2/18, 9:20 PM
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Default Re: Porch using my client info even though they have been directed not to

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Originally Posted by gromicko View Post
The "We'll Buy Your Home Back" Guarantee doesn't post any addresses anywhere and we don't give any information to anyone. We don't even collect it.
My issue is pre-Porch, the BuyBack just took was just street number and street name from ISN.

Now, post-Porch, the Buyback collects the entire address, zip code and all.

NACHi is now collected far more data than it used to with no explanation.
And it only changed when Porch got involved.
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  #27  
Old 3/2/18, 10:22 PM
James H. Bushart James H. Bushart is offline
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Default Re: Porch using my client info even though they have been directed not to

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Originally Posted by imayer View Post
NACHi is now collected far more data than it used to with no explanation.
And it only changed when Porch got involved.
Interesting.
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  #28  
Old 3/4/18, 12:00 PM
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Default Re: Porch using my client info even though they have been directed not to

The Guarantee goes with the home, so we need to know where the home is. Our goal with the program is to make certain no one buys a home without the guarantee in the U.S. and Canada, so we need a full address. There is more than one home with an address that starts with "234 Elm" in North America. We don't release those addresses, although no one would need them from us anyway as addresses of homes that are for sale, under contract, and/or have sold are public information anyway.

We don't collect any email addresses, so we can't release email addresses. We don't have any.

We don't collect names, so we can't release names. We don't have any.

We don't collect phone numbers, so we can't release phone numbers. We don't have any.

We don't collect inspection report information, so we can't release information from your reports. We don't have it.

We don't collect information about your client, so we can't release information about your client. We don't have it.

Last edited by gromicko; 3/4/18 at 12:10 PM..
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  #29  
Old 3/4/18, 12:21 PM
James H. Bushart James H. Bushart is offline
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Default Re: Porch using my client info even though they have been directed not to

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Originally Posted by gromicko View Post
The Guarantee goes with the home, so we need to know where the home is. Our goal with the program is to make certain no one buys a home without the guarantee in the U.S. and Canada, so we need a full address. There is more than one home with an address that starts with "234 Elm" in North America. We don't release those addresses, although no one would need them from us anyway as addresses of homes that are for sale, under contract, and/or have sold are public information anyway.

We don't collect any email addresses, so we can't release email addresses. We don't have any.

We don't collect names, so we can't release names. We don't have any.

We don't collect phone numbers, so we can't release phone numbers. We don't have any.

We don't collect inspection report information, so we can't release information from your reports. We don't have it.

We don't collect information about your client, so we can't release information about your client. We don't have it.
Interesting. It seems, however, that almost all of the companies that you promote and/or partner with do. Purely an analogy, of course, but isn't this kinda like a pimp arguing that he is celibate?

Last edited by jbushart; 3/4/18 at 12:27 PM..
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  #30  
Old 3/4/18, 4:53 PM
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Default Re: Porch using my client info even though they have been directed not to

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Interesting. It seems, however, that almost all of the companies that you promote and/or partner with do.
"almost all???" Other than Nathan Thornberry, name some.

Last edited by gromicko; 3/4/18 at 5:02 PM..
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