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Inspection Support Network (ISN) The Inspection Support Network is the world leader in connecting, streamlining and automating all aspects of running any inspection business.

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  #1  
Old 1/15/16, 10:59 PM
Harry McBride, HI#303's Avatar
Harry McBride, HI#303 Harry McBride, HI#303 is offline
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Join Date: Dec 2006
Location: Alachua, FL
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Smile Spectacular

Wow I really love the ISN integration for inspection info using Spectacular. Nice to be able to enter info once on ISN and it automatically integrates to software. When I open software inspections are right there ready to go.



Gatorhome Inspections, Inc.
Harry McBride III

Florida Licensed Home Inspector #HI303
iNACHI#06122004 HI#303
352-318-8333
www.gatorhomeinspections.com
Inspected Once, Inspected Right!”
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  #2  
Old 1/16/16, 7:25 AM
Linas Dapkus, CMI's Avatar
Linas Dapkus, CMI Linas Dapkus, CMI is online now
Certified Master Inspector ®
 
Join Date: Mar 2006
Location: Lockport, IL.
Posts: 12,563
Default Re: Spectacular

I thought Spectacular went out of business.
Are they still producing software?



Linas Dapkus, CMI & LEO wannabe
Dapkus Home Inspections
Go away Rosie. You haven't had anything useful to say since you lost your mind when Trump won.
You are such a loser.


For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life.
TRUMP/PENCE 2020

"There is nothing more frightening than a man with a gun and nothing more helpless than a man without one..."
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  #3  
Old 1/16/16, 2:37 PM
Aaron Johnson Aaron Johnson is online now
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Join Date: Jan 2014
Location: Moorpark, CA
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Default Re: Spectacular

Quote:
Originally Posted by ldapkus View Post
I thought Spectacular went out of business.
Are they still producing software?
What gave you that impression? Like I said 2 years ago, Spectacular is here to stay. We work on improving our software every single day..
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  #4  
Old 1/16/16, 2:39 PM
Aaron Johnson Aaron Johnson is online now
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Join Date: Jan 2014
Location: Moorpark, CA
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Default Re: Spectacular

Quote:
Originally Posted by hmcbride View Post
Wow I really love the ISN integration for inspection info using Spectacular. Nice to be able to enter info once on ISN and it automatically integrates to software. When I open software inspections are right there ready to go.
That's great Harry... We wanted the integration to work seamlessly and intuitively--the way it should be...
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  #5  
Old 1/16/16, 3:00 PM
Linas Dapkus, CMI's Avatar
Linas Dapkus, CMI Linas Dapkus, CMI is online now
Certified Master Inspector ®
 
Join Date: Mar 2006
Location: Lockport, IL.
Posts: 12,563
Default Re: Spectacular

Junk is junk any way you look at it.



Linas Dapkus, CMI & LEO wannabe
Dapkus Home Inspections
Go away Rosie. You haven't had anything useful to say since you lost your mind when Trump won.
You are such a loser.


For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life.
TRUMP/PENCE 2020

"There is nothing more frightening than a man with a gun and nothing more helpless than a man without one..."
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  #6  
Old 1/16/16, 3:05 PM
Aaron Johnson Aaron Johnson is online now
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Join Date: Jan 2014
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Default Re: Spectacular

Quote:
Originally Posted by ldapkus View Post
Junk is junk any way you look at it.
You're so right... I've seen your website...
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  #7  
Old 1/16/16, 3:22 PM
Linas Dapkus, CMI's Avatar
Linas Dapkus, CMI Linas Dapkus, CMI is online now
Certified Master Inspector ®
 
Join Date: Mar 2006
Location: Lockport, IL.
Posts: 12,563
Default Re: Spectacular

Quote:
Originally Posted by ajohnson11 View Post
You're so right... I've seen your website...
Which one? I have 6 websites.



Linas Dapkus, CMI & LEO wannabe
Dapkus Home Inspections
Go away Rosie. You haven't had anything useful to say since you lost your mind when Trump won.
You are such a loser.


For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life.
TRUMP/PENCE 2020

"There is nothing more frightening than a man with a gun and nothing more helpless than a man without one..."
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  #8  
Old 1/18/16, 10:41 AM
Aaron Johnson Aaron Johnson is online now
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Join Date: Jan 2014
Location: Moorpark, CA
Posts: 423
Default Re: Spectacular

Coincidentally the ISN integration is going into Spectacular's Windows version today...
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  #9  
Old 1/18/16, 5:15 PM
Dan Huber Dan Huber is offline
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Join Date: Feb 2008
Location: Las Vegas, NV
Posts: 60
Default Re: Spectacular

Thanks for all the work so Spectacular can work so well with ISN Aaron! We appreciate you and your product and support!

Dan
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  #10  
Old 1/18/16, 7:46 PM
Aaron Johnson Aaron Johnson is online now
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Join Date: Jan 2014
Location: Moorpark, CA
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Default Re: Spectacular

Thanks man... I appreciate you and Chris too! See ya this weekend at the conference...
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  #11  
Old 12/5/17, 8:46 AM
Alan Geyer, HI9972 Alan Geyer, HI9972 is offline
Certified Professional Inspector (CPI) ®
 
Join Date: Oct 2016
Posts: 22
Default Re: Spectacular

We started our company using this software. We should have done more research before doing so. The problems got extremely worse when we added a second inspector and had to integrate the two together. We had made hours of modifications to templates only to have them deleted or rearranged. Very cumbersome to make template changes across the entire software. When backing up or sharing data you are forced to use a third party platform Dropbox to do so. You quickly run out of space and need to pay for more space.

When we finally pulled the plug on this software, after 42 days of adding the second platform, Aaron refused to issue a refund for the second platform. Wow over 12 days outside the 30 days window. I guess we should have given up 12 days earlier.

Look at Spectora if you want great support and a web based product. The customer support is out of this world
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  #12  
Old 12/7/17, 6:06 AM
Aaron Johnson Aaron Johnson is online now
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Join Date: Jan 2014
Location: Moorpark, CA
Posts: 423
Default Re: Spectacular

Hey Alan, so sorry you were not pleased with our system. We literally want and try to please every customer who comes our way. We want to give you the flexibility of modifying your library on a mobile device, but it inherently comes with some challenges. We do offer a Windows system to manipulate the template/library with a mouse and keyboard but I guess it’s too late for that.

You forget to mention that you had access to the team system for free for months because you copied your license to multiple devices. Then when iOS 11 came out, it abruptly stopped working for free and then you paid for the other license. I think this really made you mad. You did ask for a refund about 45 days later and I told you our refund policy is 30 days. You then threatened to bash Spectacular online if I didn’t conform and I understood. We don’t pay users to write good reviews about our app and on the flip side, we don’t pay users to not write a bad review. All of our reviews whether good or bad are organic and real. If your approach in the refund request were more respectful, we could have easily overriden the policy, but if I would’ve refunded you based on a threat, I wouldn’t sleep. I’m sure some inspectors would feel like I did if an agent threatened them. Take my *** whipping like a man I guess...
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