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  #16  
Old 9/27/18, 10:38 AM
William B. Ogletree's Avatar
William B. Ogletree William B. Ogletree is offline
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Join Date: Apr 2017
Location: Grapevine, Texas
Posts: 1,426
Default Re: Any former HomeHubZone users switched to Spectora

Quote:
Originally Posted by kshepard View Post
Thanks,

...and what are location identifiers and how do they place comments in a report?
If you are asking about HHZ, they are the various rooms one can create (or are created for you from MLS info) in the report template that HHZ creates for each inspection. They are not specific as to wall, floor, ceiling, etc., just the room.

I have found that naming each room (Upstairs Northwest Bedroom, for instance) takes a bit more time than I would like and tends to slow me down when entering a deficiency, so I just use one "Bedroom", and give specifics in the photo caption (i.e. Upstairs Northwest Bedroom ceiling). Since I use voice typing, this can be done quickly. One must keep an eagle eye on the result, since voice recognition does not always type what you mean to say.




William Bruce Ogletree
Ogletree Inspection Services

214-287-4630
www.ogletreehi.com
ogletreehi@gmail.com
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  #17  
Old 10/25/18, 6:30 AM
James S. Saunders's Avatar
James S. Saunders James S. Saunders is offline
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Join Date: Jul 2015
Location: Raeford, NC
Posts: 103
Default Re: Any former HomeHubZone users switched to Spectora

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Originally Posted by jvillella View Post
William,

I used HHZ for a year and switched to Spectora and it was a good business decision to make. I used HHZ for over a year and I also work with the owner of HHZ for a year prior to that because it took that long that long to move my comments into HHZ. Plus, I wasn't comfortable enough to use HHZ prior to that because it lacked so much. So, over a year advising and imputing comments and a year of use in the field and I'm walking away from HHZ. There are many reasons, but two are by far the biggest. First, is HHZ and HG were purchased by the same company, and no one really knows what the end product is going to look like. I used HG fifteen years ago and left and I do not want anything to do with HG. Secondly, HHZ has not released any meaningful improvements in months or even a new release to cleanup bugs. Itís not because the software doesnít need improvement. Itís because HHZ doesnít want to invest in HHZ if itís going to go away when the two merge platforms. So, in the meantime the user gets screwed.

You asked if Spectora saves time post inspection. Yes, but let me qualify that. It all depends on the template, your inspection routine and your comments. We have always been able to deliver our reports onsite with any software we have ever used in my company. If you setup Spectora correctly, you will find that the review and corrections (if any) are reduced in time allowing you to upload faster.

As for your comment library. I imported over 4500 comments. I provided Kevin an excel doc and he uploaded all of my comments. You will still need to invest time to format and assign a recommendation. It took me 30 days to do this, but it was well worth it, and I was able to fix and change my comments. During the course of a year my comments became corrupted because of a few bugs HHZ has. Also, HHZ lacked spellcheck in some of the comment boxes, so typos needed to be cleaned up. Spectora provided this. Another problem with HHZ is the significance ratings. If you add or modify a comment the significance ratings are not the same, if you modified them at HHZ settings. They know this is a bug and they can seem to fix it. Just the other day I received an email from HHZ saying they canít seem to recreate the problem and canít fix it. Not my problem any longer. They have provided HHZ screen shots of the issues months ago, so I hope they get it fixed for the few remaining users. As for adding comments. Spectora is very easy to use. You create it on the app an can save it to your template or just have it as a one-time comment. Editing existing comments is the same.

Another feature Spectora is better at is connectivity. Spectora works with or without connectivity, unlike HHZ that would stop working if it lost connectivity. Yes, you will need some type of connectivity to upload the report. Also, Spectora allow multiple inspectors on one inspection to input data using the inspectors own login, unlike HHZ. Spectora has a sync feature that allows the data to be synced and you get to decide when to synced Ė i.e. every 30 seconds, 1 minute, 5 minutes or on-demand. We like the on-demand setting, so we arenít wasting data.

Spectora is not HHZ. Spectora is a template based platform and the MLS doesnít impact the report. Spectora is a location driven software and uses location identifiers to place in the comment. HHZ uses rooms to accomplish this. Iíll be honest, I did like the platform HHZ hadÖinspect by rooms and report by system. You can accomplish the same by using the location identifiers. You can set your template to mirror HHZ, but I wouldnít recommend that. Just create a great template and use the location identifiers. Nothing will change Ė we still inspect the same way, but just enter the data slightly different. We did a side by side comparison and Spectora won. It takes fewer clicks to add a comment, with a location and photo. Clicks = time and time = money.

Both provide a HTML link, but Spectoraís PDF is superior to the junk PDF HHZ creates. Spectora has also released 4 upgrades since Iíve started with them. The new releases have fixed known bugs and provide enhancements from the users. Spectora uses a system to allow users to help drive the ship. Users have a say as to how and what the software looks like, unlike HHZ. Plus, Kevin and Michael have been great to work with and are available at the strangest hours of the day to get a response. They are working hard to make Spectora successful, not only for them, but for the users.

Hope this help. Like I said, I invested hundreds of hours trying to guide HHZ to a better place and hundreds of hours getting my HHZ account ready to go live and decided to walk away. Spectora has been good to me, good for my business. I wish HHZ much luck in the future.

John Villella, General Manager
All Pro Home Inspection
(716) 772-2548 - Office
www.AllProHomeInspection.com
I have to second everything that you said. That was also my experience. I was with HHZ from the beginning in Beta and joined the iPhone Beta as well. Too buggy. I liked it enough to stay with them over a year because the platform was good. However, when things go wrong which is often, they really go wrong. Iíll never forget when I did a full inspection and had syncing issues and had to get the report out that evening. I spent an hour on the phone with the owner and ended up hanging up with the issue not resolved. The concept was great but too many issues. I gave up while keeping them on the back burner while I used tap inspect. So much better and very stable software. Then Spectora came along on accident as I studied their business model. I was impressed and made the jump and havenít looked back. Now they also do my website and SEO and consider the staff there a part of my business. When Spectora makes an improvement, it actually works.



James Saunders III, CPI
Certified Inspectors of North Carolina LLC
President/Member
910-578-4943
www.certinspectnc.com
james@certinspectnc.com
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  #18  
Old 10/25/18, 10:15 PM
Bob Elliott, 450.0002662's Avatar
Bob Elliott, 450.0002662 Bob Elliott, 450.0002662 is offline
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Join Date: Aug 2006
Location: Chicago
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Default Re: Any former HomeHubZone users switched to Spectora

Any software dependant with being online and subject to forced price increases along with forced updates and violations of privacy is a bad idea. You are trapped and at the Devs mercy.
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  #19  
Old 10/25/18, 10:54 PM
William B. Ogletree's Avatar
William B. Ogletree William B. Ogletree is offline
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Join Date: Apr 2017
Location: Grapevine, Texas
Posts: 1,426
Default Re: Any former HomeHubZone users switched to Spectora

Quote:
Originally Posted by kshepard View Post
Thanks,

...and what are location identifiers and how do they place comments in a report?
Bedroom 1, Bedroom 2, Bedroom 3...

Bathroom 1, Bathroom 2, Partial Bathroom...

Thing is, I found that I was renaming the bedrooms as to their orientation in the house - "Upstairs Northeast Bedroom". Turned out to be awkward and time consuming, especially if I had to go back to amend something. Which bedroom was that?

Now I just have one Bedroom in a report, and identify which one the deficiency is in in the photo caption. I use voice recognition so it goes pretty fast that way.




William Bruce Ogletree
Ogletree Inspection Services

214-287-4630
www.ogletreehi.com
ogletreehi@gmail.com
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  #20  
Old 10/25/18, 11:02 PM
William B. Ogletree's Avatar
William B. Ogletree William B. Ogletree is offline
Certified Professional Inspector (CPI) ®
 
Join Date: Apr 2017
Location: Grapevine, Texas
Posts: 1,426
Default Re: Any former HomeHubZone users switched to Spectora

Quote:
Originally Posted by belliott View Post
Any software dependant with being online and subject to forced price increases along with forced updates and violations of privacy is a bad idea. You are trapped and at the Devs mercy.
What you are describing has not been my experience. Price has not gone up, and none of my client's privacy has ever been violated. I have found their cloud platform to be solid and dependable. 300+ inspections without a hitch.

Now that they have been purchased by HomeGauge, it will be interesting to see what the new product looks like. I get a lot of compliments on how HHZ helps me present a concise, accurate, and helpful report. If I move to something else, it would have to be good for my clients, not just for me.




William Bruce Ogletree
Ogletree Inspection Services

214-287-4630
www.ogletreehi.com
ogletreehi@gmail.com
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