An InterNACHI Course for Real Estate Agents

What Every Real Estate Agent Needs to Know about Inspections

A half-day Continuing Education course for real estate professionals
Course Summary:
The real estate agent/student will go through the entire inspection process, from writing an
inspection addendum to handling post-closing complaints, covering nearly every inspection-related scenario, all with an emphasis on limiting agent liability. 
 Course Outline:
  • Introduction to Inspections
  • How to Write an Inspection Addendum to the Real Estate Sales Contract
  • How to Find a Competent Inspector:
  1. Your fiduciary duty to refer the best inspectors
  2. Licensing...a minimum standard
  3. Local regulations regarding inspections
  4. Ancillary inspection regulation in your area
  5. Certification...whose?
  6. Standards of Practice of the inspection industry
  7. Code of Ethics of the inspection industry
  8. Known no-entrance requirement inspection. diploma-mill trade associations
  9. Why a professional engineer can't really do a home inspection, typically
  10. How to avoid home inspectors who also offers repair services
  11. Reviewing sample inspection reports with your client
  12. Continuing Education for inspectors
  13. References
  14. InterNACHI
  15. Professional designations for inspectors
  16. IAC2
  17. Certified Master Inspectors® (CMI)
  • How an agent can limit liability:
  1. What to do when your client waives the inspection
  2. What to do when your client can't be present for the inspection
  3. To refer particular home inspectors or not to...that is the question?
  4. Negligent referral claims
  5. Hold-harmless agreements
  6. E&O and GL insurance
  7. Post-inspection client surveys
  8. Preferred vendor lists: avoid inspectors that participate
  9. Home warranties
  10. Breaching the inspection rider of the sales agreement
  11. Disclosing past findings to new potential buyers:  right or wrong?
  12. What you should do when you know of or notice a defect
  13. What to do when a seller's property is damaged during an inspection
  14. What to do when an injury occurs during an inspection
  15. Avoiding conflicts of interest
  16. Keep your yap shut, sometimes
  17. When the laboratory report comes in after the addendum deadline
  18. Surprise -- you've been sued!
  19. Reputation damage control
  20. Who let the cat out during the inspection?
  21. Sharing a confidential report
  22. Three rules of inspections: disclose, disclose, disclose
  • What ancillary inspections to consider:
  1. General home inspections
  2. Wood destroying organisms
  3. Persons with disabilities accessibility
  4. Radon gas
  5. Water quality
  6. Asbestos
  7. Lead
  8. Private wells
  9. Mold and mildew
  10. Septic systems
  11. Out-buildings
  12. Pools
  13. MoveInCertified/Green Certified
  • How to prepare for a home inspection:
              1.  Instructions to give to the seller
              2.  Instructions to give to the buyer
              3.  Instructions to give the inspector
              4.  Procuring access
  • What an agent's role is during the home inspection:
  1. When to intervene
  2. When to keep quiet
  3. When the inspector finds a defect that doesn't exist
  4. When the inspector misses a defect that does exist
  5. Special issues for vacant homes
  6. Special issues for out-of-town buyers
  7. When your buyer can't be present for the inspection
  8. When you are a buyer's agent
  9. When you are a listing agent
  10. When you are a dual agent
  11. When the seller insists on being present
  12. When the buyer brings an additional non-professional advisor
  • How to protect your client's safety during an inspection:
  1. While the electrical panel has been removed for the inspection
  2. Client's children
  3. Clients who want to climb the roof or in the attic
  4. Your duty to the seller when your client's inspector discovers an immediate safety concern
  5. Dogs
  • What to do when an inspection can't be performed:
  1. Weather or seasonal restrictions
  2. Closed or covered pools
  3. Obstructed areas
  4. Safety restrictions
  5. Seller's restrictions to certain areas of the home
  6. Seller or listing agent denies access
  7. The inspector doesn't show and you're out of time
  8. The utilities have been turned off
  • What to do after the inspection report is generated:
  1. Analyzing the report
  2. Photos
  3. Summary pages
  4. Laboratory reports
  5. Getting permission to share
  6. Responding to the seller about defects discovered
  7. Responding to the buyer about credits or repairs requested
  8. Defects, estimates, repairs
  9. Negotiating for your side
  • How to handle re-inspections:
  1. After a repair is made
  2. What to do when a defect is discovered after the inspection
  3. What to do when inspection reports conflict
  4. What to do when a defect is discovered during the final walk-through
  • How to use pre-listing inspections:
  1. as listing tools
  2. as marketing tools
  3. to minimize liability
  4. to increase closing percentage
  6. "We'll Buy Your Home Back" Guarantee
  • What additional information is out there:
  1. Appraisal
  2. Insurance loss history reports
  3. Building permits
  4. Seller's Disclosure
  5. Agent Disclosure
  6. Local zoning
  7. Local codes
  8. Survey
  9. Occupancy permits
  10. Public information
  11. InterNACHI's Citizen Information Center
  • Holding it all together
What agents can do to limit liability regarding home inspections.
 For More Information:
More approved and accredited inspector education.