Contact InterNACHI®

Please choose from the following options to get in touch with the department best able to assist:

Also, check out our short "How To" videos.
None of these options what you're looking for?
Meet the staff.
Email, don't call.

Staff Directory & Additional Contact Information

The links above will get you the quickest response. If one of those links does not meet your needs, use the following directory:

Email (preferred)

To contact InterNACHI by email, write to
Do not attempt to call InterNACHI until you have first emailed Please include "InterNACHI" in the subject line. InterNACHI staff does not monitor the message board, so posting a request on the message board will not result in action by InterNACHI. 

Mailing Address:

International Association of Certified Home Inspectors
1750 30th Street, #301
Boulder, CO 80301

InterNACHI® Headquarters and House of Horrors®

4635 Nautilus Court South, Suite #C
Boulder, CO 80301 
Open Monday through Friday from 9:00 a.m. to 4:00 p.m.

To contact InterNACHI by fax, call (650) 429-2057.

Phone, Communications Department

If you have already emailed and need to call, you can reach InterNACHI headquarters at:

InterNACHI® Headquarters
(303) 223-0861 or contact InterNACHI's Director of Communications, Lisa Endza, at:

Lisa Endza
Communications Director
(303) 223-0861

Please note that while we are happy to answer any tech support question you have, we cannot teach basic computer skills, such as how to copy/paste and or how to use your web browser. Because many of InterNACHI's services are provided via the Web, basic computer knowledge is a requirement for many of them. If you are not comfortable using a computer, we highly recommend that you take a class at your local community college or purchase an introductory book before calling for tech support.

Jazmin Swenson
Member Account Specialist
Home Energy Score Program
Proctored Exams
(303) 223-0861

Contact InterNACHI's consumer hotline at:
1-877-FIND-INSP (1-877-346-3467)

Education Department & Student Services

For more information about our world-class training, visit the home inspector education page. To contact the Education Department, email us or call (720) 735-7125. 

Ben Gromicko
Chief Operating Officer
Chief Academic Officer
Founder of InterNACHI® School
About Ben Gromicko
Kaela Passarelli
Education Team Manager
(303) 367-2283

Tanja Respress
Student Services
Member Chapters Assistant

Katy Nielsen
Student Services

Sophia Zanowick
Student Services

Chantae Reed
Student Services

Paul Roebuck
Texas Education Director
(281) 802-3371

Kate Tarasenko

Michel Charbonnier, CPI
French Translations

Gilles Larin, CPI
Canadian French Translations

Jim Seffrin
Infrared Standards Director 
Infraspection Institute Infrared Standards
Infrared Certified®

Video Department
AJ Vega

Technical and Inspection Questions
Ray Kline, CPI®

Online Inspector Exam
Dr. Unber Ahmad
Senior Psychometrician

Inspector Marketing Department

To contact the InterNACHI® Inspector Marketing Department:

Jessica Langer
Marketing Director
(303) 242-5909

Cherise Peterson
Marketing Team Leader

Levi Nelson
Logo Designer & Illustrator

Chris (CK) Krowiak
Graphic Designer & Illustrator

Ian Schroff
Graphic Designer

Hana  Kian
Graphic Designer

Lydia Claussen
Social Media Manager 

Zak Upright
Technical Illustrator 

Kate Tarasenko


Programs & Membership Benefits

For information about InterNACHI benefits, please visit the InterNACHI membership benefits page. 

Member Mailing & Shipping 

Heidi Arft

Technology Department 

Bogdan Kharchenko
Director of Software Development

Skyler Katz
Software Developer

Financial Department

Nikolai Gromicko
(202) 996-8150

Additional Staff

Please note that it is almost always better to email rather than contact staff members directly.

Nick Gromicko

Chris Morrell 
Chief Executive Officer
Chris co-founded InterNACHI and helped pioneer the field of e-learning through the development of InterNACHI's proprietary online education and exam systems. Chris served for many years as InterNACHI's Director of Technology before becoming CEO in 2011.

Maggie Aey
Executive Administrator
Special Projects
(303) 900-0891

Moranda Evans
Event Manager
National Convention
House of Horrors® Training
(303) 223-3574

Alternate Dispute Resolution Service &
Code of Ethics Committee

Read the InterNACHI Code of Ethics.

Joe Farsetta

Advanced Professional Services Group, Inc.
Pearl River, NY 10965
About Joe Farsetta

See Inspection Arbitration Services for handling consumer complaints through alternate dispute resolution. 


Standards of Practice Committee

State-Specific & International Contacts

Michelle Shishilla
Florida Special Programs Manager
(303) 551-8167
My Safe Florida Home Program

Krystel Colón Mendoza 
Florida Special Programs Assistant
(303) 551-8167
My Safe Florida Home Program

Dennis Bonner
Certified Professional Inspector®
Certified Master Inspector® 
InterNACHI Mentor 
InterNACHI School Resource
Florida Wind Mitigation and Roof Insurance Inspection Expert

Dan Levia
Red Deer, AB
(403) 350-9697

Gary Rose
Okotoks, AB 
(403) 404-1514

Jordan Kassir

Mary F. Ayuso
(787) 690-0512 or (787) 690-0514

Brenda Roebuck
Texas Chapter Director
(281) 803-3371

InterNACHI-Certified Home Inspectors


Inspector Chapters

Find out about local chapter events at the home inspector events page.

Member Account Information

"We'll Buy Your Home" Guarantee

For "We'll Buy Your Home" Guarantee issues, email:

Other Contacts


Consumer Complaints

Start here (consumers only)

UPS & FedEx Shipments

1750 30th Street, #301
Boulder, CO  80301


Contact InterNACHI by phone (least preferred method)