Messaging terms

These terms cover the calls and text messages InterNACHI® sends to the phone numbers our members, applicants, and website visitors give us. By giving us a phone number, you agree to receive calls and text messages from InterNACHI® at that number, as described below.

What we send

We send transactional messages tied to your account and your business with us. These include:

• Lead notifications, letting you know a potential client asked you to call them
• Account, membership, and billing notices
• Education, exam, and certification updates
• Messages you ask us for, and replies from member services

How often

Message frequency varies. Most messages are sent in response to something you or a potential client did, so how many you get depends on your account activity.

Cost

InterNACHI® doesn't charge you for these messages, but message and data rates may apply. Check with your mobile carrier for details on your plan.

Opting out

Reply STOP to any text message and we'll stop texting that number. You'll get one message confirming you're opted out, and nothing after that. Reply START if you change your mind and want to opt back in.

Opting out of text messages won't cancel your membership or stop the emails we send about your account. You can also remove a phone number from your profile at any time on your profile page, or call member services at (303) 223-0861 and we'll take care of it for you.

Getting help

Email us at [email protected] or call (303) 223-0861. You can also reach us at InterNACHI, 1750 30th Street Ste 301, Boulder, CO 80301, or through our contact page.

Carriers

Carriers aren't liable for delayed or undelivered messages. We can't guarantee that every message will arrive, so don't rely on text messages as your only way of hearing from us.

Your information

We don't sell, rent, or share your mobile number or your messaging consent with third parties or lead generators for their own marketing. Our privacy policy explains how we handle the rest of your information.