Performing a Home Inspection: Free Webinar

Quick recap

Ben Gromicko conducted a series of webinars on home inspection practices, covering topics such as safety protocols, marketing strategies, and specific inspection techniques for roofs and other home components. The webinars emphasized the importance of proper training, documentation, and client communication, while also addressing the use of various tools and technologies in inspections. Ben discussed pricing strategies, the value of unique value propositions, and the vast resources available through InterNACHI, encouraging attendees to leverage these tools for better client satisfaction and professional growth.

Summary

Home Inspection Webinar Overview

Ben introduced a live webinar on home inspection, explaining the setup and providing an overview of available resources, including past webinar recordings and educational courses. He emphasized the importance of safety during inspections and mentioned upcoming content on roof safety. Cody asked about non-penetrating fall arrest systems for roof inspections, which Ben acknowledged as a good question but did not have an immediate answer for. Ben encouraged participants to register for the webinar and mentioned that the session would be recorded and available for later viewing.

Home Inspection Safety and Marketing

Ben Gromicko conducted a webinar on home inspection practices, emphasizing safety protocols and the importance of proper training. He discussed the use of ladders and the need for safety courses, as well as the significance of pre-drywall inspections. Ben also provided guidance on marketing strategies for home inspectors, encouraging attendees to focus on unique value propositions and leveraging resources like InterNACHI's marketing course. The webinar concluded with a live demonstration of a home inspection, highlighting the importance of systematic approaches and client communication.

Roof Inspection Best Practices

Ben shared his approach to conducting roof inspections, emphasizing the use of video to engage clients and demonstrate the condition of their roofs. He highlighted the importance of getting proper documentation and client consent before inspecting properties, and discussed the use of Internachi's agreement system for this purpose. Ben also explained the standards of practice for roof inspections, noting that inspectors are only required to inspect what they can physically touch, and not predict future events. He concluded by discussing the benefits of using drones and ladders during inspections to provide comprehensive and valuable information to clients.

Exterior Home Inspection Overview

Ben Gromicko conducted a home inspection, focusing on exterior issues such as clogged gutters, standing water, and improper drainage. He emphasized the importance of understanding how home conditions can affect indoor air quality and occupant health. Ben highlighted the role of home inspectors in identifying potential health hazards and the opportunity to specialize in healthy homes inspections. He also discussed the inspection of grounds, vegetation, and various components of the home's exterior, including flashing, gutters, and siding.

Home Inspection Safety Concerns

Ben conducted a home inspection, noting several areas of concern including a dent caused by the grille touching the vinyl siding, chipping on the front porch railing, and the need for GFCI protection on exterior receptacles. He identified issues with dissimilar materials and suggested sealing between metals, inspecting fences as a courtesy, and checking for frost-proof hose bibs in cold climates. Ben also emphasized the importance of proper drainage on roofs and taking detailed pictures of systems during inspections, regardless of weather conditions.

Home Inspection Value Proposition

Ben discussed his home inspection process, focusing on the heating and cooling systems, plumbing, and the importance of providing comprehensive information to clients. He emphasized the value of unique value propositions in the home inspection industry, explaining how competing on value rather than price allows for higher fees and better client satisfaction. Ben also highlighted the importance of educating clients and providing them with a home maintenance manual to ensure they understand the systems in their home and can maintain them effectively.

Water Heater Inspection Best Practices

Ben discussed the inspection of water heating equipment, including the expansion tank, check valve, and TPR valve, emphasizing the importance of following code requirements and using software to ensure efficiency and accuracy. He highlighted the need for proper communication when inspecting and the importance of managing time effectively during inspections. Ben also addressed client interactions, advising inspectors to set clear boundaries, maintain professional standards, and sometimes say no to clients who may be difficult or unsuitable.

Interachi Platform and Inspection Standards

Ben discussed the vast amount of information available on Interachi's platform and encouraged staff to reach out for assistance if needed. He shared insights on home inspection checklists and emphasized the importance of documenting inspection restrictions, particularly in areas like basements and crawl spaces where visibility is limited. Ben clarified that home inspectors are not required to find all problems in a home, as it is an impossible task given the constraints of time and access. He also highlighted the use of Internachi's standards of practice, which are used in millions of inspections annually, and stressed the importance of adhering to these guidelines to protect against potential legal issues.

Home Inspection Process Overview

Ben discussed the process of inspecting a home, focusing on identifying moisture issues and assessing electrical systems. He explained how he uses various tools, such as a moisture meter and infrared camera, to qualify areas of potential water damage. Ben also described inspecting the sump pump, electrical panel, and other components of the home. He emphasized the importance of proper contractor oversight to prevent unnecessary repairs and subpar workmanship.

Home Inspection Business Strategies

Ben conducted a home inspection, noting the well-insulated attic, functioning plumbing, and overall good condition of the house. He emphasized the importance of using thermal imaging and moisture meters, recommending starting with affordable tools and allowing clients to pay for upgrades. Ben also discussed pricing strategies, advising inspectors to calculate fees based on desired profit and workload, and to focus on marketing to communicate value. He encouraged attendees to take advantage of Internachi's resources, including certifications, sample reports, and webinars, to enhance their inspection services.