Professionalism: Sales, Customer Service, & Communication Course
Welcome to InterNACHI's free, online Professionalism: Sales, Customer Service, & Communication Course.
The goal of this course is to teach the student about professionalism, including customer service and communication.
After successful completion of this course, the students shall know methods by which they can better serve their clients by providing great customer service and using effective communication.
- 22,388 words
- 94 minutes of video;
- student book;
- inspection and writing assignment;
- research and writing assignment;
- 26 quiz questions in 1 quiz;
- a 50-question final exam (drawn from a larger pool);
- instant grading;
- a downloadable, printable Certificate of Completion.