WELCOME TO INTERNACHI®
The International Association of Certified Home Inspectors – InterNACHI® – is a federally tax-exempt, 501(c)(6) non-profit membership trade organization headquartered in Boulder, Colorado. InterNACHI® (nachi.org
) continues its leadership role as the world's leading organization of certified property inspectors and enhances the home inspection profession by offering valuable membership benefits, including free online training, examination, and certification, business development, marketing support, legal documents, and discounts on everything from inspection software to E&O insurance.
InterNACHI® School (internachi.edu
) is accredited as a nonprofit postsecondary education institution by the Accrediting Council for Continuing Education & Training, a national accrediting agency recognized by the U.S. Department of Education (USDE), to provide tuition-free online training, examination, certification, and continuing education to InterNACHI® members. InterNACHI School is also a Member College of the National Association of Career Colleges (NACC) of Canada, a national association representing more than 500 regulated career colleges across Canada. ACCET ID #1560.
To become an InterNACHI® Certified Home Inspector and be awarded the InterNACHI® Certified Professional Inspector CPI® credential and logo, you must complete InterNACHI's home inspector certification requirements.
Individuals seeking to gain and develop their knowledge, skills, and abilities necessary to perform a home inspection and to attain a Certificate of Completion may enroll in InterNACHI School's online e-learning Home Inspector Certificate Program
, which is online and free to members. The certificate program does NOT certify you as an inspector. Completing InterNACHI's home inspector certification requirements
will certify an individual as a home inspector.
Certified Professional Inspector CPI® is a United States federally-registered certification mark for the building inspector professional credential. This mark is registered on the Principal Register at www.uspto.gov. This description for proper use of the designation and credential is: "The certification mark, as used by persons authorized by the certifier, certifies that the inspections of residential and commercial buildings provided have been performed by an inspector who has met the online examination requirements as established by the certifier."
InterNACHI® School is the only tuition-free college for home inspectors that provides:
- a nationally-accredited Online Home Inspector Exam (free and online for everyone);
- more than 100 free, online nationally-accredited home inspection courses (free and online for members);
- a nationally-accredited Home Inspector Certificate Program (free and online for members); and
- more than 45 additional nationally accredited Home Inspector Certifications (free and online for members).
FOUNDED IN 1994
Founded in 1994, the International Association of Certified Home Inspectors (InterNACHI®) is the world's leading trade organization of residential and commercial property inspectors. InterNACHI is a federally tax-exempt 501(c)(6) non-profit trade organization headquartered in Boulder, Colorado.
To better serve its membership, InterNACHI® established InterNACHI® School to provide a free, online nationally-accredited home inspector certificate program and accredited continuing education courses. InterNACHI® School offers its members the opportunity to register for and complete high-quality, e-learning education to enhance and support the challenging professional efforts of property inspectors. InterNACHI® School's certificate program and education courses are offered solely to InterNACHI® members at no additional cost.
An individual is required to join InterNACHI® as a member prior to enrolling in InterNACHI® School's Home Inspector Certificate Program or taking online education courses. The cost to join InterNACHI® as a member is $49 per month or $499 per year. There are no other costs or fees for completing the program or any online course or examination.
InterNACHI® members are required to:
COST: MEMBERSHIP FEE, NO TUITION, NO OTHER FEES
All tuition and course fees are waived for InterNACHI® members. The cost to be a member of InterNACHI is $49 per month or $499 per year. There are no additional costs for members to complete the Home Inspector Certificate Program or any online education course. There are no examination fees or transcript fees. InterNACHI® School students are eligible for enrollment only if they are members of InterNACHI®, the membership trade organization. The educational opportunities offered through the InterNACHI® School are provided as an InterNACHI® membership benefit.
for $49 per month or $499 for one year, and continue with your education at no additional cost.
HOME INSPECTOR CERTIFICATE PROGRAM AND EDUCATION COURSES
The InterNACHI School is a nationally accredited avocational, non-degree postsecondary school that offers free, online e-learning education courses and a free, online certificate program designed for personal enhancement and continuing education.
Individuals seeking to gain and develop their knowledge, skills, and abilities necessary to perform a home inspection and to attain a Certificate of Completion may enroll in InterNACHI School's online e-learning Home Inspector Certificate Program, which is online and free to members.
By leveraging technology, InterNACHI School developed interactive, flexible, and quality online education courses to fit the needs of its member population.
InterNACHI® School does not require students to physically attend classes in the same room as the teacher or presenter.
InterNACHI® School does not require students to enroll in any in-residence program. InterNACHI® School does not require onsite attendance. The member events and education provided at Member Chapters
and the InterNACHI® Houses of Horrors®
in Colorado and Florida are designed for fun, enrichment, and may help to develop professionalism and skills as a home inspector while enjoying the camaraderie of other InterNACHI® members.
Nautilus Court South, Suite C Boulder, CO 80301
Mailing Address: 1750 30th Street, Suite 301 Boulder, CO 80301
Telephone: (303) 223-0861
Year Founded: 1994
ONLINE EDUCATION FROM ANYWHERE AT ANYTIME
Students may complete online e-learning courses and the certificate program at their own pace. The InterNACHI School offers online courses to allow students flexibility in achieving their continuing education goals. Students immerse themselves in self-study and peer-to-peer interaction through an online learning management system to facilitate learning. Students complete assignments, exams, and other interactive activities designed to support the achievement of program and course outcomes in a timeframe that meets their needs. As an online school, students do not attend an in-residence program and InterNACHI School does not require onsite attendance.
Students are required to be a member of InterNACHI prior to registering for the Home Inspector Certificate Program or online education courses.
Students interact with peers from various backgrounds and locations through telephone calls, email, social media, the learning management system, and online messaging forum. Students who interact with staff, peers, and mentors support the development of valuable networking connections. InterNACHI School courses are facilitated by staff who understand the challenges of a diverse community of learners and needs within an online learning environment.
VISION, MISSION, GOALS, and OBJECTIVES
ACCREDITATION AND APPROVALS
InterNACHI® is a 501(c)(6) non-profit member organization
and is exempt from state authorization recognition since education is closed enrollment. InterNACHI® School students are required to be a member of InterNACHI® prior to registering for the certificate program or continuing education courses.
InterNACHI® School is recognized, approved, or accredited by more than 100 state, government, and nongovernment agencies to operate as an online education provider for home inspectors, contractors, and real estate agents. InterNACHI School has been awarded approvals, recognition, and accreditation of the institution, its curriculum, courses, and exams. View the current accreditation list
HOURS OF OPERATION AND HOLIDAY SCHEDULE
InterNACHI School is open from 9:00 am to 5:00 pm Mountain Standard Time, Monday through Friday. InterNACHI School office is closed on the following holidays:
- New Year’s Day
- Martin Luther King Day
- Good Friday
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Eve
- Christmas Day
- New Year’s Eve
While InterNACHI® School’s office is closed on the above holidays, the online courses offered through the learning management system is available 24 hours a day, seven days a week. Students who need assistance may contact InterNACHI®
by telephone and email through www.nachi.org/contact
. Students receive a timely response within 24 hours during the workweek and by close of business on Monday for questions received over the weekend. InterNACHI® FAQ
[back to top]
INTERNACHI® BOARD OF DIRECTORS
Founder and Chairman of the Board
CEO and Board Member
Legal Counsel and Board Member
COO and Chief Academic Officer
Chief Executive Officer
Chief Academic Officer
Chief Financial Officer
INTERNACHI® ADVISORY COUNCIL
InterNACHI® Advisory Council
is comprised of InterNACHI® members who currently work in the field as InterNACHI-certified home inspectors and InterNACHI® staff. Council members may be subject matter experts, home inspectors, certified or licensed professionals, and experienced teachers.
The Advisory Council meets regularly to review InterNACHI's:
In relation to the education courses and program, the Advisory Council uses student achievement and satisfaction data to evaluate the effectiveness of the educational practices and methodologies when identifying strategies that support continuous improvement in light of the Home Inspector Job Task Analysis
(JTA). The Advisory Council reviews data to assure it supports our institutional and programmatic goals and objectives.
[back to top]
INTERNACHI® SCHOOL INSPECTOR SUPPORT RESOURCES
InterNACHI® Chief Academic Officer Ben Gromicko is the primary academic manager of the InterNACHI® School.
InterNACHI® School utilizes several InterNACHI® Certified Professional Inspectors CPI® referred to as Inspector Support Resources
. The members of the Inspector Support Resources agree to volunteer their time and talent to provide informal tutoring and only advice to InterNACHI® members. They agree to assist InterNACHI® staff when needed or tasked by InterNACHI® School Education Department, particularly when a student has asked staff technical questions related to a home inspection topic.
The Mentoring Program
provides peer-to-peer learning experiences for both students who seek assistance and for Certified Professional Inspectors CPI® who are interested in providing informal tutoring and advice. InterNACHI® staff may ask a qualified Mentor to volunteer their time to provide informal tutoring or advice to a student. Finding a mentor is not required by InterNACHI® School. The Mentoring Program is an informal, voluntary program for students who are interested in reaching out to others for advice.
Students can work with their mentors through email and online forum messaging regardless of geographic location. By using electronic communications, online instruction develops and grows the knowledge, skills, abilities, confidence, and understanding of an individual.
Because Mentors are InterNACHI members in good standing, they are fully aware of and experienced with the InterNACHI certificate program, education course system, examinations, and online student discussion forums, and they must comply with the Continuing Education Policy of completing 24 hours of Continuing Education every year.
WHAT TO EXPECT AS AN INTERNACHI SCHOOL STUDENT
InterNACHI understands the demands and constraints that students experience while trying to fit education into an already busy life and work schedule. InterNACHI School's e-learning courses and certificate program are facilitated by staff who provide meaningful and relevant guidance and assistance. Students can access their courses at any time and learn at a pace, which allows them to meet their professional and personal responsibilities. Students network with peers and inspectors throughout the world which extends their professional network. InterNACHI School offers educational opportunities to students throughout the United States and around the globe.
InterNACHI® School's admissions criteria focus on the adult student population served. InterNACHI® does not discriminate against and provides equal opportunities to all qualified persons regardless of race, color, national origin, religion, sexual orientation, gender, gender identity, age, disability, veteran status, or any other category protected by local, state, or federal laws.Step #1:
Join InterNACHI® by visiting www.nachi.org
and clicking the "Join InterNACHI®" button at the top right corner. Individuals seeking to enroll in an online education course or the Home Inspector Certificate Program must first join InterNACHI® as a member. The certificate program and online education courses are offered solely to InterNACHI® members.Step #2:
The individual enters their information (name, address, email, phone, and credit card) into the online form and agrees to the InterNACHI® membership terms and conditions. The membership terms and conditions are on www.nachi.org/join
The individual receives an email with their membership confirmation, username and password, and instructions on how to begin their education as an InterNACHI® member.
The individual may visit www.internachi.edu
or the Student Catalog
to enroll in the Home Inspector Certificate Program or any online course provided by InterNACHI® School to InterNACHI® members for free.
EDUCATION COURSE ADMISSION PREREQUISITE
An individual seeking to enroll in an education course is required to be an InterNACHI® member. Follow the admissions process as described previously.
HOME INSPECTOR CERTIFICATE PROGRAM ADMISSION PREREQUISITES
An individual seeking to enroll in the Home Inspector Certificate Program must complete the following prerequisites:
ABILITY TO BENEFIT FROM THE CERTIFICATE PROGRAM
HOME INSPECTOR CERTIFICATE PROGRAM (549 CLOCK HOURS)
Students who complete the Home Inspector Certificate Program enrollment prerequisites have twelve months after signing the enrollment agreement to complete the entire program, which is comprised of the following twelve online courses:
TIMEFRAME FOR COMPLETING THE CERTIFICATE PROGRAM
A student has one calendar year to complete the Home Inspector Certificate Program (549 clock hours in length). It may take the student less time than one year to complete the program because the courses are asynchronous, which means the courses are available at any time and on your schedule. The self-paced courses let the student learn at their own pace.
Students who do not complete the Home Inspector Certificate Program within twelve months of enrolling will be withdrawn from the program and will need to re-enroll.
Students who do not complete an online course within twelve months of logging into the course will be withdrawn from the course and will need to re-enroll, repeating the entire course.
For students who enroll in a course or program that requires significant updating due to industry changes, they will be required to complete the updated sections including the quizzes prior to taking the course's final exam.
A student may retake a course's final exam. In order to retake a final exam of a completed course that has gone under significant updates, the student is required to repeat that updated section and its related quiz section before beginning the final exam. Students may repeat courses; however, only the most recent passing grade is recorded as the final grade.
TRANSCRIPTS NOT IN ENGLISH
Students who earned an academic credential completed in another country or where English was the principal language of instruction must have their transcripts evaluated by a member of the Association of Credential Evaluation Services who are acceptable sources for foreign credential evaluation and translation services. The translated document and official transcripts must be submitted to InterNACHI® School as a part of the admissions process.
Prospective students are notified by email of their InterNACHI® membership and acceptance into the Home Inspector Certificate Program or continuing education course.
DENIAL OF ADMISSION
Prospective students are denied admission if they are not a member of InterNACHI®, do not have access to meet minimum technology requirements, or do not submit a completed application form.
TUITION AND FEES
Students are eligible for enrollment only if they are members of InterNACHI®. Through an agreement with InterNACHI®, there is no cost to students. All tuition and fees are waived for InterNACHI® members. The educational opportunities offered through InterNACHI® School are provided as an InterNACHI® member benefit. There are no educational related costs associated with completing either the Home Inspector Certificate Program or online education courses. There are no examination fees.
InterNACHI® School does not charge students tuition. The school is closed enrollment and only InterNACHI® members are eligible to apply and enroll in the Home Inspector Certificate Program or continuing education courses. As a member of InterNACHI®, educational opportunities are provided at no cost.
Students may, at any time, cancel enrollment in any course or program simply by canceling their membership by visiting www.nachi.org/cancel
. Written notification is not required. Students who cancel their InterNACHI membership, automatically cancel their enrollment in all online courses or the certificate program offered by InterNACHI® School. Courses are not marked as passed if not successfully completed.
There are no required textbooks or study guides to purchase. Every course includes a downloadable course companion document. There are no educational materials to purchase. There is no software to purchase.
STUDENT RIGHT TO PRIVACY
The Family Educational Rights and Privacy Act of 1974 (FERPA) is a U.S. federal law that gives students access to their records and protects the privacy of their education records. InterNACHI School does not disclose personally identifiable information about students or allow inspection of their educational records without written permission unless the act is covered under certain exceptions permitted by the Act.
FERPA grants the following basic rights to each student:
- To inspect and review the information maintained in the student record;
- To seek an amendment to the student record or add a statement to the record;
- To consent to the disclosure of the student records (with exceptions);
- To obtain a copy of the institution’s policy;
- To file a complaint with the U.S. Department of Education if InterNACHI School fails to comply with FERPA policies.
Directory Information: InterNACHI School may release directory information without written authorization. FERPA defines directory information as being information not generally considered harmful such as name, address, enrollment status, telephone, email, place of birth, degree, and awards conferred. It is the institution’s responsibility to define what is considered directory information. InterNACHI School has designated the following as directory-related information:
- Student Name;
- InterNACHI Membership Date;
- InterNACHI Membership Number;
- State/Province and Country; and
- Online Course or Program Enrolled.
Students may decline to have directory information published by notifying InterNACHI School in writing and mailing the request to 1750 30th Street, Suite 301 Boulder, CO 80301.
All student data including grades, assessment results, student identification, exam sessions, and course transcripts are stored permanently and are made available to federal and state regulatory bodies upon request.
Non-Directory Information: InterNACHI School may release non-directory information to third parties (e.g., parents, spouses, or siblings) with written authorization. Non-directory information may include race, ethnicity, citizenship, grades, GPA, course schedule, admission documentation, or billing information.
SECTION 504/AMERICANS WITH DISABILITIES (ADA) POLICY
InterNACHI School does not discriminate on the basis of age, race, color, sex, disability, religion, sexual orientation, national origin, or any other category protected by local, state, or federal laws. Prospective students who are persons with disabilities, as defined in paragraph 104.3(j) of the regulation under Section 504 of the Rehabilitation Act of 1973, may apply for admission to the certificate program or continuing education courses. InterNACHI School works with prospective or active students to determine whether reasonable accommodations can be effective and/or are available. Students with disabilities are required to contact InterNACHI School and speak with the disabilities coordinator.
School does not discriminate on the basis of age, race, color, religion, gender, national origin, familial status, sexual orientation, or handicap, and shall comply with all federal, state, and local laws concerning discrimination
in its programs or activities and provides equal access to the Home Inspection Certificate Program and home inspection continuing education courses offered. For more information, individuals may contact InterNACHI School at (303) 223-0861 or by email at firstname.lastname@example.org
. InterNACHI Legal Department is at www.nachi.org/contact
Students can choose to enroll in either the Home Inspector Certificate Program or choose from more than 80 online education courses. As an avocational institution, InterNACHI® School offers one certificate program and continuing education courses online through a learning management system. Students may begin their courses at any time. InterNACHI® School’s e-learning curriculum is self-paced to provide flexibility and meet the busy lifestyles of the adult students served. A student has one calendar year to complete a course or program.
HOME INSPECTOR CERTIFICATE PROGRAM (549 CLOCK HOURS)
Students seeking to gain and develop their knowledge, skills, and abilities necessary to perform a home inspection and to attain a Home Inspector Program Certificate of Completion may enroll in InterNACHI Home Inspector Certificate Program.
Students enrolled in the Home Inspector Certificate Program must pass the online Home Inspector Examination as a part of the program pre-requisite. The 60-minute examination is comprised of 120 questions selected at random. Students are required to pass the examination with a score of 80% or higher.
Students must complete the entire program maintaining a minimum grade point average of 2.67 to complete the program. A certificate is awarded at the successful completion of the program.
Students may choose to complete the Online Inspection Examination as a proctored exam. The proctoring feature is optional. There is a fee associated with taking the proctored exam, and students are responsible for paying the proctored exam fee. On the day of the proctored exam, the student logs into the web-based exam with his or her unique membership ID number, username, and password to begin the proctored exam session. Proctors use valid government-issued photo identification to confirm student identity. Students may be required to pass the Online Inspection Examination as a proctored exam based on their home-state/province requirements.
CONTINUING EDUCATION COURSES (CLOCK HOURS VARY)
InterNACHI® School offers a variety of courses on home inspection-related topics for industry professionals for personal or professional knowledge enhancement. Each course can be completed individually and does not require specific prerequisites or additional required knowledge.
CLOCK HOUR CALCULATION
InterNACHI documents its implementation and application of policies and procedures for determining clock hours awarded for its courses and program in its Clock Hour Calculation Policy
TRANSFER OF CREDITS
While many colleges and universities have adopted policies to improve credit
portability, no university or college is legally obligated to accept your already-earned credits
. There are currently no policies in place that require institutions to accept each other’s credits
, even if they are similar institutions that offer the same basic type of general education courses meant to lead to an associate’s or bachelor’s degree. Right now, decisions about whether to accept transfer credits
are mostly left to the discretion of the receiving institutions. InterNACHI School students can access their transcript
at no cost.
InterNACHI® School is an avocational postsecondary institution that provides students opportunities for continuing education through self-paced courses and Home Inspector Certificate Program. InterNACHI School’s online e-learning management system provides students with the following to effectively support learning and achievement of personal academic goals:
- Clear instructions and objectives;
- Knowledge check quizzes and final exam;
- Course companion document and other supplemental resources;
- Required reading and writing assignments;
- Text, images, tables, illustrations, and videos;
- Repeated content and summaries of main points;
- Self-pace progression; and
- Assistance as needed.
Directed Independent Inspection Study: Students enrolled in online courses and the Home Inspector Certificate Program have the option to find an InterNACHI® Certified Mentor to provide informal tutoring and advice. The InterNACHI® School Inspector Support Services are also available for students. Mentoring enables members to work with volunteers through email and online forum messaging regardless of geographic location. By using electronic communications, online mentoring develops and grows the knowledge, skills, abilities, confidence, and understanding of an individual. Having a mentor is not required to complete any course or program.
Students may complete continuing education courses in any sequence. For the Home Inspector Certificate Program, InterNACHI® School provides a recommended sequence for completing courses to facilitate student success.
COURSE NAVIGATION & HELPFUL VIDEOS
Each course has a navigation menu and a series of "Next Page" buttons. We provide students with a link to helpful "how-to" videos
to provide additional guidance through the course system.
LIBRARY AND SUPPLEMENTAL RESOURCES
InterNACHI School provides students with companion course materials within the online courses. Courses integrate online discussion components allowing students to interact with their peers to gain a deeper understanding of the content. Students share thoughts, submit writing assignments, upload images, and may interact with peers through the learning management system. Students access the online library, additional videos, graphics, glossary, and other study resources through the learning management system.
InterNACHI School provides members, students, staff, and mentors unlimited access to educational media and learning resources, including library services that are appropriate to meet the objectives of the program. Those resources for members (online at no additional cost for members) include:
Unlimited access to the library and resources are provided online to members, students, staff, and mentors. These resources are systematically and regularly evaluated to ensure they continue to meet the needs of students and to support the programs and objectives of InterNACHI School by the Advisory Council. The Council meets and reviews the library services, discards or updates outdated material, and creates new material as deemed necessary.
Access to a collection of professional educational materials is provided for staff, managers, and mentors to keep abreast of trends, developments, techniques, research, and experimentation. This variety of educational materials is selected, acquired, organized, and maintained by the Education Department to help fulfill InterNACHI’s mission and support its educational program. The collection supports all the programs offered at InterNACHI and includes reference works, periodicals, manuals, and other publications to facilitate the achievement of the educational mission. There is a library of resources at InterNACHI Headquarters in Boulder, Colorado.
New course offerings and increases in student enrollment are reflected in added allocations of resources for ensuring student access to educational media and learning resources, as appropriate.
InterNACHI's provides the following learning resources that are all online:
Course Companion Document
A student may download a course companion document from within a course if available. It is optional. The document is simply the course text content in PDF form.
A student may visit InterNACHI’s Glossary
, which is an alphabetical list of terms and words related to home inspections.
A student may visit our e-commerce partner, Inspector Outlet
, to purchase extra learning materials. Such materials are not required to complete any school course -- they are optional, but they make handy reference guides.
Students need access to a computer with an internet connection. InterNACHI School courses are written in XHTML code for quick loading to accommodate both older and newer computers. For courses with video media, a high-speed internet connection is recommended, but not required. All courses integrate user-friendly features including a hierarchal menu coupled with sequential page navigation. Students may start, stop, and restart courses as needed to gain mastery of the material. The learning management system records and displays students’ progress. Students are required to have access to a computer with the following:
- A processor of 2 GHz or faster;
- 4GB RAM or greater;
- A cable/DSL (or better) connection; and
- A web camera that is capable of video web conferencing.
Students need access to and possess competence in the following applications:
- Computer’s operating system;
- Microsoft Windows 10;
- Mac OS 10.12 or later;
- Current internet browser (e.g., Mozilla, Firefox, Google Chrome) – students are asked not to use Microsoft Internet Explorer;
- Adobe Reader 10.0 or later;
- Adobe Flash Plug-In 10.0 or later; and
- Email address.
To assure student success, InterNACHI School recommends students possess the following minimum skills:
- Basic understanding of computer type and internet connection;
- Opening, closing, saving, and renaming files including documents and images;
- Downloading and saving internet files;
- Opening word-processing programs (e.g., WORD);
- Opening PDF files using Adobe Reader;
- Basic writing and typing skills;
- Sending and receiving emails;
- Typing URL addresses into internet browsers and navigating webpages;
- Opening and closing internet browser tabs;
- Using links, bookmarks, screen refresh tools, and scrolling pages;
- Using internet search engines; and
If you need assistance with technology, feel free to contact our IT Department at www.nachi.org/contact
. InterNACHI staff members provide guidance, advice, and direction to help students achieve their academic goals. Staff generally respond to students within 24-72 hours.
STUDENT IDENTITY VERIFICATION
InterNACHI® School verifies the identity of students to ensure that the student who registers for an online course or the certificate program is the same student who participates in and completes the course or program. Student identification and verification standards are set by national and state standards for accredited schools.
Before a student enrolls in an online course or program, the individual must go through the application process to join InterNACHI® as a member. This application process helps to initially identify the student. During the process, the individual chooses a unique username and password that is used throughout their school enrollment and education to identify them as a particular InterNACHI® Member and InterNACHI® School student.
Initial Student Identification
Students initially register their identifying information by completing and submitting the InterNACHI® membership form, which includes:
- company name;
- two email addresses;
- phone number;
- credit card information;
- last four digits of the member's social security number;
- professional license number (if applicable); and
- desired username and password.
Unique Username and Password
The education course software requires the student to enter their unique username and password each time prior to (a) logging into their Members-Only Account
, (b) beginning any online course, (c) logging into the student forum, (d) writing any essay assignment, (e) starting any online examination, and (f) downloading any certificate of completion.
Email and Mailing Addresses
Student identification is linked both to an individual's email and mailing addresses, and also membership information.
The student identity information is stored with the student’s unique Internet protocol (IP) address and is verified by our system before allowing a student to participate in any course, assignment, or exam.
An affidavit is presented to students at the beginning and end of an online course to attest to the student’s identity. By enrolling in the course, the student attests that they are the person completing all coursework. Students understand that having another person complete the coursework for them is fraudulent and immediately results in expulsion from the course and being denied completion.
In order for a member to receive a student ID badge or attain certification, they must enter their personal contact information and upload a photograph of their face into our system.
Student ID Card
A student of the InterNACHI® School who enrolls into the Home Inspector Certificate Program may download their School Student ID Card by visiting www.nachi.org/my/student-id-card where they must enter their personal contact information and upload a photograph of their face into our system.
Contacting the Student
InterNACHI® School reserves the right to make contacts as necessary to verify the integrity of any information submitted or communicated by the student.
Students agree not to duplicate or distribute any part of the copyrighted course or provide other individuals with the answers or copies of the assessments that are part of the course. If plagiarism or copyright infringement is proven beyond a reasonable doubt, the student will be notified of such and will be expelled.
GRADING & ACADEMIC POLICIES
The following are grading and academic policies that facilitate and support effective student learning and achievement of stated outcomes.
To ensure that grades are applied and assessments are implemented accurately, fairly, and consistently avoiding discrimination, students complete assessments that are evaluated online using an automated grading system. All quizzes and examinations taken within our e-learning course system are graded automatically by the learning management system, and students receive their assessment results immediately following submission. Grades and scores are private and are available only to the student through their Members-Only Account. InterNACHI will help submit student grades and course completions to regulating or licensing bodies if so requested by the student. The member may be messaged about what action we recommend they take about their coursework.
TIMEFRAME FOR COMPLETION OF PROGRAM OR COURSE
A student has one calendar year to complete the Home Inspector Certificate Program or an online course. It may take you considerably less time than that to complete the program because you learn at your own pace.
Students who do not complete an online course within twelve months after logging into the course will be withdrawn from the course and will need to re-enroll, repeating the entire course.
Students who do not complete the Home Inspector Certificate Program within twelve months after enrolling into the program will be withdrawn from the program and need to re-enroll.
For students who enroll in a course or program that requires significant updating due to industry changes, they will be required to complete the updated sections including the quizzes prior to beginning the course's final exam.
A student may retake a course's final exam. In order to retake a final exam of a completed course that has gone under significant updates, the student is required to repeat that updated section and its related quiz section before beginning the final exam. Students may repeat courses; however, only the most recent passing grade is recorded as the final grade.
To help prevent a student from failing to meet the minimum benchmarks for academic progress and course completion, InterNACHI's education system will automatically notify the student of their progress. For example, within two weeks after joining as a member, our system checks to see if the member has begun a course. If they have not, they are messaged encouragement to begin their education adventure. Within one month of starting an online course, the system checks for inactivity. Within six months after enrolling into the Home Inspector Certificate Program, the system checks the member’s progress on completing the program within one year.
NUMERIC GRADE PERCENTAGE
InterNACHI® School evaluates students for academic progress following each course with a course final exam. Each online course has a final exam. In order to pass a course, a student must earn a numeric grade percentage of 80% or higher on the course's final exam.
InterNACHI® School does not provide students grades. There is no grading scale. In order to pass a course, a student must earn a numeric grade percentage of 80% or higher on the course's final exam.
This 80%-minimum grading for quizzes and final exams is consistently applied across all courses and programs.
We do not provide letter grades. We provide numeric grade percentages.
COURSE COMPLETION REQUIREMENTS
To successfully complete a course, a student is required to participate in all of the following:
- visit every slide in the course,
- read the required reading,
- play every video of the course,
- correctly answer every quiz question,
- click any required links to research,
- perform a visual inspection,
- upload an inspection image,
- post on the online inspector forum,
- complete the writing assignments, and
- pass the course's final exam with 80% or better.
PROGRAM GRADUATION REQUIREMENTS
To graduate from the Home Inspector Certificate Program and receive a Certificate of Completion, an individual must:
After completing the Home Inspector Certificate Program, the graduate will receive a certificate. The program does not certify students, but only provides a certificate of completion.
To measure learning and address comprehension of content, embedded assessments are incorporated into all of the online courses at regular intervals. There are numerous quizzes integrated with the main topics of the course to ensure comprehension. The quizzes contain multiple-choice questions that reinforce learning. Incorrect answers allow the student to review previous information for remediation. The student is not allowed to progress without mastering the content by correctly answering all of the quiz questions.
Each course has a final examination that must be passed with an 80% or better score in order to obtain credit for completing the course.
EACH COURSE COMPONENT MUST BE COMPLETED
Before students can progress to the course's final exam, the course system informs students of any part(s) of the course that are incomplete, and it will provide a direct link to that part of the course. If any part of the course is incomplete, the student can not progress to the course’s final exam.
EACH PART IS WEIGHTED EQUALLY
Each part within a course is weighted equally, in that each part must be completed. If a student does not complete a particular part (for example, an incomplete writing assignment), the student can not progress to take the course's final exam.
The types of examinations, assessments, and other evaluative techniques used in our program and courses include:
- the passing of the Online Home Inspector Exam
- requiring the submission of four inspection reports according to writing criteria
- tracking the progress through the courses
- requiring student interactivity with course materials
- requiring additional reading assignments
- requiring the performance of a visual inspection
- requiring the upload of a digital inspection image
- requiring short essay writing assignments
- completing intermediate quizzes
- passing final examinations with an 80% or better score
CERTIFICATE OF COMPLETION
Upon attaining a passing score of 80% or better on the course's final exam, a certificate of completion is automatically made available for the student to download. Each course has a certificate of completion available. State- or industry-specific certificates for course completions are provided by InterNACHI as required and regulated by the regulating authority.
LETTER GRADES AND GRADE VALUE
We do not provide letter grades. We provide numeric grade percentages. Letter grades and grade values could be considered by the student according to the following numeric percentages below:
Numeric Grade Percentage
94% - 100%
90% - 93%
87% - 89%
83% - 86%
80% - 83%
0% - 79%
Students may repeat courses; however, only the most recent passing grade is recorded as the final grade.
InterNACHI School does not issue incomplete grades or marks. If a student does not complete an online course while a member, no type of credit (partial or otherwise) will be provided.
LEAVE OF ABSENCE
InterNACHI® School does not have a leave of absence policy. InterNACHI® understands that students have a busy life balancing personal and professional responsibility. Students who are unable to continue making progress in a course or program may at any time cancel their membership by visiting www.nachi.org/cancel
. An additional notification is not required.
Students who wish to return to their coursework will need to apply for membership and start over any incomplete courses or re-enroll into the incomplete program.
LAST DATE OF ATTENDANCE
The last date of attendance (LDA) for a student is the last day of the active membership term.
ATTENDANCE & PARTICIPATION
Attendance is not taken for asynchronous e-learning courses that do not require any attendance to in-person classes or on-site training. Participation is required, however.
Students must substantively participate in all academic activities. Student participation is required and monitored through the learning management system and by InterNACHI® staff. Students demonstrate substantive participation through frequent and active interaction with reading and writing assignments, quizzes, final exams, online discussions, and engagement in other academic activities.
For the Home Inspector Certificate Program and online courses, students may use the online InterNACHI Inspection Forum
to regularly interact with their peers, members, other students, or a mentor who can help guide them and provide informal tutoring. Students are required by the LMS to progress through each course component and activity to ensure successful course completion within their academic term. Students must submit assignments and pass assessments regularly throughout a course and the program. Students may participate in educational discussions with peers, students, inspectors, and mentors to gain further insights into the subject matter. The learning management system tracks and ensures students complete online reading, research, and writing assignments. One of the most exciting interactive learning experiences for a student is the Inspection and Writing Assignments, where the student is required to perform an inspection and post their inspection image and written essay according to a grading criterion.
InterNACHI’s online education system tracks the attendance and progress of a student, from initial enrollment to final examination, and ensures his/her progress through the entire course.
TRACKING PROGRESS & COMPLETION DATA
Our education system prevents a student from completing a program without the system checking and ensure that all program components and assessments have been completed and passed. Our course management system tracks, time-stamps, and archives virtually every critical movement made by a student engaged in online education, from initially joining as a member to course enrollment, to tracking course progress, quiz completions, assignment completions, forum postings, final exam attempts, and scores, and program graduation.
Our system tracking includes the IP address of each student’s computer. As an example, a student is required to pass a course’s final exam in order to receive a Certificate of Completion, and our course system provides credit only after the system confirms that every component of the course was successfully completed. The learning management system stores: (a) the time when students log into the course (start time); (b) the time when students finish the course (end time); and (c) the time when the final exam starts and ends. Our course system can track activity and inactivity on any webpage of any course; track what course page was visited and when; what post was written on the forum and when; all assessments; answers; uploads; etc. It’s a comprehensive tracking system.
A member can track their own progress through the program by logging into their Members-Only Account and clicking the "CPI Checklist" progress tool. Our education system prevents a student from completing a program without the system checking and ensure that all program components and assessments have been completed and passed.
Individual transcripts are available by logging into the Members-Only Account
and clicking the Member Transcript tool. A transcript is a downloadable digital copy of a student's permanent academic record, which includes all courses completed and all grades and credits received.
The learning management system provides a time-out default mechanism for inactivity and, thereby, will not mark clock hours completed when students are not actively participating.
The learning management system enforces a session time-out after 10 minutes of inactivity, including no mouse movement, no clicking, no scrolling, and no video playing. The learning management system stores student identification information and tracks the student’s progress through the course. When students are automatically logged out of the course, they can easily log back in and the system starts students at the course slide where they left. The course session timer is reset.
If students are logged out of a course quiz or final examination due to inactivity, all data is erased, the assessment questions are reset, and the student has to begin the quiz or exam again from the beginning.
ACADEMIC INTEGRITY POLICY
InterNACHI School is committed to fostering a spirit of honesty and integrity. Academic integrity is considered to be one of the highest values. Any violation of the academic integrity policy is deemed academic misconduct which is not tolerated. InterNACHI School considers the following to be examples of dishonest or unethical and unprofessional behavior that violates this policy.
- Plagiarism, where a member represents someone else's language, thoughts, ideas, or expressions as their own.
- Cheating, where a member breaks rules or policies in order to receive academic credit.
- Misrepresentation, where a member, either by words or conduct, provides a false statement of a past or existing fact.
If InterNACHI staff or students observe violations of the academic integrity policy, a notification must be submitted to the School in writing. The School will contact the student to discuss the issue.
In all cases of academic misconduct, the violating party may be subject to sanctions based on available information, including, but not restricted to: student identification; admission credentials; student behavior; coursework; assignments; assessments; or other work products. Sanctions may be imposed up to and including dismissal from InterNACHI School.
All work submitted by students must represent original work. All sources used in the work must be documented through acceptable scholarly references and citations, and the extent to which the sources have been used must be apparent to the reader. False information on an application, an act to intentionally mislead or misinform a member, a mentor, or a staff member of InterNACHI, or submission of work that is written or produced by another as his or her own will be considered as grounds for dismissal from InterNACHI School.
STUDENT CODE OF CONDUCT
Students are members of an academic community founded upon principles of integrity and mutual respect. Students are expected to abide by these principles in their interactions with other students, mentors, and staff of InterNACHI School. InterNACHI School students treat others and the opinions of others with decency and respect, particularly on message boards or the student forum. Disrespectful treatment or derisive comments on the work or opinions of others will not be tolerated in online discussions or other interactive forums.
Communications with members, students, or staff containing derogatory, discriminatory or threatening statements regarding another student’s age, race, color, religion, gender, national origin, familial status, sexual orientation, or handicap will not be tolerated. Violation of the InterNACHI Code of Ethics for Home Inspectors
and/or related policies may result in dismissal from InterNACHI School.
The following are administrative policies and procedures to guide students through their educational opportunities with InterNACHI School.
JOB PLACEMENT AND CAREER ASSISTANCE
InterNACHI offers assistance to members consisting of skills development and business start-up practices. InterNACHI does not provide job placement or career assistance. InterNACHI makes no guarantee, expressed or implied, of future employment or occupation. InterNACHI School does not guarantee job placement or career advancement to any student.
ACADEMIC ADVICE AND SUPPORT
InterNACHI staff members provide guidance, advice, and direction to help students achieve their academic goals. Our Member Services, Student Services, and Education Department
provide admissions counseling, and application and registration processing. To best support busy, working adult students, InterNACHI staff may maintain regular interaction with students, daily checking assignment submissions, student questions, online discussions, student requests, and other academic activities. Staff generally respond to students within 24-72 hours. If additional time is needed to respond to a request, students are notified that the request was received and provide a timeframe for expected resolution.
COURSE CERTIFICATE OF COMPLETION
After successfully completing a course and its final exam with a score of 80% or better, a course certificate is automatically made available for the student to download for printing after the student logs into their membership account with their unique username and password. State- or industry-specific certificates for course completions are provided by InterNACHI as required and regulated by the regulating authority.
InterNACHI School’s learning management system is provided for students’ educational use. Continued access to the learning management system is contingent on compliance with the following terms and conditions and all applicable laws. By accessing the learning management system, students agree to the following policies.
By accessing the site, students agree to defend, indemnify, and hold harmless InterNACHI, its officers, directors, shareholders, employees, affiliates, and agents (“indemnified parties”) from and against any and all liabilities and costs (including, without limitation, reasonable attorneys’ fees and costs) incurred by the indemnified parties in connection with any claim arising from any breach of these terms and conditions of use. Students further agree to cooperate as fully as reasonably may be required in the defense of any such claim. InterNACHI reserves the right to assume, at its own expense, the exclusive defense and control of any matter otherwise subject to indemnification by students, and they shall not, in any event, settle any matter without the written consent of InterNACHI.
Students expressly understand and agree that their use of the site is at their own risk. Neither InterNACHI nor any of its officers, directors, shareholders, employees, affiliates, or agents warrants that the site will be uninterrupted or error-free, nor do they make any warranty as to the results that may be obtained from the use of the site. The content and function of the site are provided “as is,” without warranties of any kind, either express or implied, including, but not limited to, warranties of title, merchantability, fitness for a particular purpose, non-infringement, quiet enjoyment, and absence of viruses and damaging or disabling code. To the fullest extent permissible by law, InterNACHI shall not be liable for any interruption of or error in providing services under any circumstances, or any viruses or damaging code transmitted in connection with the site or any courses, including, but not limited to, InterNACHI’s negligence or the negligence of any of its officers, directors, shareholders, employees, affiliates or agents. The students acknowledge that, due to the nature of the internet, the site may not be accessible at all times, and that information transmitted over the Internet may be subject to third-party interception and modification. Because some states do not allow the exclusion or limitation of implied warranties, in such states, the preceding exclusions and limitations shall apply to the greatest extent permitted.
COMPUTER USAGE POLICY
Everyone within the InterNACHI community, including InterNACHI staff, who uses computing and communications devices has the responsibility to use them in an ethical, professional, and legal manner.
The InterNACHI School community agrees to access and use the InterNACHI site, all related webpages, data, and information only for lawful purposes and will not:
- use the site to commit a criminal offense or to encourage conduct that would constitute a criminal offense or give rise to civil liability, or otherwise violate any local, state, federal, or international law or regulation, including, but not limited to export control laws and regulations;
- post or transmit any unlawful, threatening, libelous, harassing, defamatory, vulgar, obscene, pornographic, profane, or otherwise objectionable content, or content that is either prohibited by law or pursuant to these terms and conditions of use;
- use the site to impersonate InterNACHI personnel or other parties or entities;
- use the site to cause the distribution of any content that contains a software virus, worm, time bomb, “Trojan horse,” or any other computer code, files, or programs that may alter, damage, or interrupt the functionality of the site or the hardware, software, programs, or content of any other person, entity or organization, whether or not such other person, entity or organization uses the site or is a direct target of your actions;
- upload, post, email, or otherwise transmit any materials that you do not have a right to transmit under any law or under a contractual or fiduciary relationship (e.g., inside information, proprietary and confidential information learned or disclosed as part of an employment relationship or under a non-disclosure agreement);
- alter, damage or delete any content or other communications that are not your own;
- disrupt the normal flow of communication in any InterNACHI course or class or interactive or collaborative areas;
- claim a relationship with or speak for any business, association, institution, or other organization for which you are not authorized to claim such a relationship or to speak;
- post or transmit any advertising, promotional materials, or other forms of solicitation to other users;
- post any material that infringes or violates the intellectual property rights of another; or
- collect or store personal information about other users.
The InterNACHI School community also agrees to abide by the following conditions:
- Shall not divulge passwords, pins, private keys, or similar elements to anyone else, and they will not exploit sessions left open or otherwise misappropriate or steal the "identity" of another user.
- Privacy of other members shall not be intruded upon at any time.
- Shall recognize that certain data are confidential and must limit their access to such data to uses in the direct performance of their tasks and duties.
- Those responsible for computing devices connected to the network will ensure that those devices are maintained in a secure state in accord with related policy.
- No one shall obtain unauthorized access to other members' accounts and files.
- The intended use of all accounts, typically for research, instruction, and administrative purposes, shall be respected.
- Commercial use is prohibited.
Membership and access to InterNACHI systems shall be revoked for reasons including, but not limited to, modifying or divulging private membership or corporate information such as file or mail contents of other users without their consent, modifying or destroying school data, or using the networks in a manner contrary to the established guidelines.
Students specifically agree that they will not utilize email addresses obtained through using InterNACHI’s services or equipment to transmit the same or substantially similar unsolicited messages to 10 or more recipients in a single day unless such messages specifically pertain to coursework and are communications to staff, mentors or other members or students.
COPYRIGHT POLICY, USE OF CONTENT, AND INTELLECTUAL PROPERTY
All InterNACHI members and InterNACHI School students must respect the copyrights in works that are accessible through computers connected to the InterNACHI site and network.
Computer programs written as part of one’s academic work should be regarded as literary creations and subject to the same standards of misrepresentation as copied work. In addition, attempts to duplicate, use, or distribute software or other data without authorization by the owner are prohibited.
Federal and foreign copyright law prohibits the reproduction, distribution, public display, or public performance of copyrighted materials without permission of the copyright owner unless fair use or another exemption under copyright law applies. In certain circumstances, InterNACHI® will terminate the network access of members who are found to have repeatedly infringed the copyrights of others and may also take disciplinary action.
Information about the application of copyright law to peer-to-peer file-sharing of course materials, educational material, content, movies, and other copyrighted works is available on this website
Students with questions about copyright or this policy are invited to raise those questions with the InterNACHI® School Education Team. Staff supervisors and members of InterNACHI® with questions are welcome to contact the InterNACHI Chief Academic Officer (www.nachi.org/contact
InterNACHI School retains the right to monitor the content that students provide by means of the site, but shall not be obligated to do so. The contents of the site and InterNACHI School courses are protected by copyright as individual works, collective works, and/or compilations, pursuant to the United States and foreign copyright laws.
Students agree to abide by all copyright notices and other restrictions contained in the site and in the course materials. Access to and use of the site is solely for their personal, non-commercial use.
Accessing, using, displaying, performing, distributing, copying, or downloading content from the site for use other than personal, educational, or non-commercial expressly is prohibited without the prior written consent of InterNACHI School or the individual copyright owner identified in any copyright notice.
INTELLECTUAL PROPERTY POLICY
Members must adhere to applicable intellectual property law, and the membership terms and conditions and/or copyright laws specified by InterNACHI, including, but not limited to:
- Unauthorized use of InterNACHI trademarks or logos and other protected trademarks and logos is prohibited.
- Infringing upon the copyright, trademark, patent, or other intellectual property rights of others in computer programs or electronic information (including plagiarism and unauthorized use or reproduction) is prohibited.
- The unauthorized storing, copying, or use of course content, course companion documents, text, textbooks, instructional materials, video, audio, images, graphics, illustrations, computer software, and other protected property is prohibited.
InterNACHI has designated an agent to receive notification of alleged copyright infringement occurring in the nachi.org and internachi.edu domains. If you believe that your copyrighted work is being infringed, notify our designated agent specified below.
Please note, this agent is for reporting of copyright infringement and is not the correct person to answer requests for copyright permission.
International Association of Certified Home Inspectors
1750 30th Street, #301
Boulder, CO 80301
Infringement claims must be in writing and must include the following information:
- A physical or electronic signature of the copyright owner or the person authorized to act on its behalf;
- A description of the copyrighted work claimed to have been infringed;
- A description of the infringing material and information reasonably sufficient to permit InterNACHI to locate the material;
- Your contact information, including your address, telephone number, and email;
- A statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
- A statement that the information in the notification is accurate, and, under the pains and penalties of perjury, that you are authorized to act on behalf of the copyright owner.
LIMITATION OF LIABILITY
In no event will InterNACHI or any of its officers, directors, shareholders, employees, affiliates, or agents be liable to students or any third party for any incidental, indirect, special or consequential damages (even if InterNACHI has been advised of the possibility of such damages) arising out of their use of or inability to use the site, including, without limitation, the loss of revenue or anticipated profits, loss of goodwill, lost business, lost data, computer failure or malfunction, or any and all other damages or losses. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states, InterNACHI's liability is limited to the greatest extent permitted.
ALCOHOL USE AND ABUSE
Because alcohol consumption may impair or block formal education and disrupt the learning environment, InterNACHI is obligated to observe and abide by the laws of the state of Colorado regulating alcohol consumption and to safeguard those persons whose rights and safety are threatened by alcohol consumption.
Because InterNACHI is an online school, each student is further obligated to observe and abide by the laws of the state in which they participate in our online education forum. Further, it is each student’s obligation to be apprised of the laws relating to alcohol use in their home state.
A student may be administratively withdrawn from a course for violations of InterNACHI School’s policies, including its code of conduct, policies related to academic integrity, satisfactory academic progress, and course participation, among others. No earned credits will be lost. To continue with a program after having been administratively withdrawn, a student must petition for permission to re-apply to InterNACHI School.
A student may be permanently dismissed from InterNACHI School for repeated offenses or for a blatant one-time violation of InterNACHI School’s policy. InterNACHI School considers the dismissal of a student for any of the following reasons: unethical or illegal conduct; academic dishonesty; submitting falsified or misleading information; failing to complete his/her program within the maximum time frame; or otherwise failing to meet the Code of Conduct and Academic Integrity Policy. Students receive a warning and are advised on how to resolve the situation. However, a warning is not required if a single offense is deemed serious enough, in which case a student may be dismissed without any prior misconduct or notice.
PETITION AND APPEAL
Students may petition InterNACHI School for special consideration or exemption from InterNACHI School’s policies and procedures when it can be shown that extraordinary or extenuating circumstances have contributed to students’ status being inconsistent, contrary or contradictory to InterNACHI policy. A petition or appeal must be submitted in writing to InterNACHI's Education Department. The petition must include a detailed description of the request, with sufficient documentation and justification for granting the request. A decision on a petition will be rendered within 30 days of it being submitted. A student may appeal for reinstatement in cases where the student is determined ineligible, has been administratively withdrawn from a program, or has been dismissed from InterNACHI.
InterNACHI School’s Grievance Policy is in place to provide a formal procedure to address issues that require investigation or resolution. The Grievance Policy is intended to promote honesty and respect throughout the educational process and work environment of InterNACHI members, students, and mentors.
A grievance may arise because of a decision or action taken by a staff member that is seen to be in violation of policies and procedures, or constitutes an arbitrary, capricious, or unequal application of the InterNACHI School’s policies or procedures.
InterNACHI® School believes that there should not be an issue that cannot be resolved through close cooperation among members and staff. Fundamental to the grievance process is the principle that all parties make a good-faith effort to resolve all issues prior to initiating the grievance process. Every attempt needs to be made to ensure that resolution is sought at the appropriate level.
The following steps are recommended to resolve any issue, complaint, or grievance:
- The complainant is encouraged to resolve the issue informally with those involved.
- If an informal resolution does not solve the issue, the complainant is encouraged to communicate formally with the parties involved.
- If that intervention does not resolve the issue, the complainant should submit a written grievance to the Legal Department. The written grievance must be submitted within one month of the action occurring and provide supporting documentation. The complainant will receive notification of the receipt of the grievance, along with an explanation of the process. InterNACHI® will attempt to informally resolve the situation directly to the mutual satisfaction of all parties involved, including open email communication with the parties involved. InterNACHI® will take action as necessary based on the results of the resolution attempt. The complainant will be informed of the progress throughout the grievance process by email.
WRITTEN GRIEVANCES AND APPEALS
Written grievances and appeals must contain the following:
- an explanation of the basis of the complaint;
- relevant dates and names, and a succinct description of the actions;
- copies of any available documents or materials that support the allegations; and
- a release authorizing InterNACHI to forward a copy of the complaint, including identification of the complainant(s), to appropriately involved parties.
Sufficient opportunity will be provided for persons named in the grievance to respond. Records of all grievances are kept on file at InterNACHI®. Students who are or were students of InterNACHI® and believe that the InterNACHI® or anyone representing the institution has acted unlawfully have the right to file a complaint with the accrediting commission.
STUDENT GRIEVANCE PROCEDURES
The Student Grievance Procedure ensures students have the opportunity to present grievances to InterNACHI School regarding a certain action or inaction by a member of the InterNACHI community, and that InterNACHI has a consistent way of resolving those grievances in a fair and just manner.
Students may pursue a grievance if they believe that a member of the InterNACHI community has violated their rights. This Student Grievance Procedure applies to alleged discrimination on the basis of race, color, religion, sex (including sexual orientation and gender identity and expression), age, national origin, or disability, as well as problems arising in the relationship between a student and InterNACHI School that are not governed by other procedures. Upon request from any student, InterNACHI will provide guidance about the appropriate system for redress of a particular complaint.
Information Resolution: Prior to invoking the procedures described below, the student is strongly encouraged, but is not required, to discuss his or her grievance with the person alleged to have caused the grievance. The discussion should be held as soon as the student first becomes aware of the act or condition that is the basis of the grievance.
Initial Review: If a student decides not to present his or her grievance to the person alleged to have caused the grievance, or if the student is not satisfied with the response, he or she may present the grievance in writing to the Legal Department of InterNACHI. Any such written grievance must be received by InterNACHI no later than 30 calendar days after the student first became aware of the facts that gave rise to the grievance. InterNACHI will conduct an informal investigation, as warranted, to resolve any factual disputes. Upon the student’s request, InterNACHI will appoint an impartial fact-finding panel of no more than three persons to conduct an investigation. InterNACHI will state the terms and conditions of the investigation in a memorandum appointing the fact-finding panel. A fact-finding panel appointed will have no authority to make recommendations or impose final actions. The panel’s conclusions shall be limited to determining and presenting facts to the administrator in a written report.
Based upon the report of the fact-finding panel (if any), the administrator shall make a determination and submit his or her decision in writing to the student and to the person alleged to have caused the grievance within 20 calendar days of the receipt of the panel’s report. The written determination shall include the reasons for the decision, shall indicate the remedial action to be taken (if any), and shall inform the student of the right to seek an appeal.
Within 10 calendar days of receipt of the administrator's decision, a student who is not satisfied with the response after the initial review may seek further review by submitting the written grievance, together with the director’s written decision, to the InterNACHI Founder, COO, and General Counsel at www.nachi.org/contact
ACCET COMPLAINT PROCEDURE
In the event that a student has exercised the institution's formal student complaint procedure, and the problems or issues have not been resolved, the student has the right and is encouraged to take the following steps:
- Complaints should be submitted in writing (by email or mail) to the office of ACCET, Accrediting Council for Continuing Education and Training. Complaints received by phone will be documented, but the complainant will be requested to submit the complaint in writing.
- The letter of complaint must contain the following information:
- Name and location of the ACCET institution;
- A detailed description of the alleged problem(s);
- The approximate date(s) that the problem(s) occurred;
- The names and titles/positions of all individual(s) involved in the problem(s), including staff, and/or other students;
- What was previously done to resolve the complaint, along with evidence demonstrating that the institution's complaint procedure was followed prior to contacting ACCET;
- The name, email address, telephone number, and mailing address of the complainant. If the complainant specifically requests that anonymity be maintained, ACCET will not reveal his or her name to the institution involved; and
- The status of the complainant with the institution (e.g. current student, former student, etc.).
- In addition to the letter of complaint, copies of any relevant supporting documentation should be forwarded to ACCET (e.g. student’s enrollment agreement, syllabus or course outline, correspondence between the student and the institution).
- SEND TO: ACCET, CHAIR, COMPLAINT REVIEW COMMITTEE, 1722 N Street, NW, Washington, DC 20036. Telephone: (202) 955-1113. Email: email@example.com. Website: www.accet.org. Note: Complainants will receive an acknowledgment of receipt within 15 days.
Please download the ACCET Complaint Procedure for Institutions Applying for Initial Accreditation by clicking here
STUDENT ACCOUNT AND PROFILE
InterNACHI members have their own online Members-Only Account
. Members-Only tools within the account allow members to:
- access online courses and videos;
- access the online student forum;
- order and update student ID cards;
- download course Certificates of Completion;
- download the Home Inspector Certificate;
- track progress through online courses and programs;
- check and submit state-approved Continuing Education;
- access the library for inspectors;
- access the library of "how-to" guidance videos;
- download web seals and logos;
- download education transcripts;
- access the Online Agreement System;
- check on recent clicks to the inspector's website;
- access the Home Energy Report Software;
- manage the monthly homeowner newsletter system;
- manage the Buy-Back Guarantee;
- access the local SEO listing tool;
- download consumer guide videos;
- review search engine metrics reports;
- access inspection business documents; and
- update ancillary inspection services.
HOME INSPECTOR CERTIFICATE PROGRAM
InterNACHI® School offers a nationally accredited, e-learning Home Inspector Certificate Program to its members for free. The program does not certify individuals, but only provides a certificate of completion.
To become an InterNACHI® Certified Home Inspector and attain the Certified Professional Inspector CPI® credential, the InterNACHI® member must complete the InterNACHI® home inspector certification requirements
. This certification is a prerequisite for enrolling in the Home Inspector Certificate Program. Only certified inspectors can enroll in the Home Inspector Certificate Program.
The goal is for the graduate to gain and develop their knowledge, skills, and abilities necessary to complete the required tasks a Certified Professional Inspector CPI® outlined in the Home Inspector Job Task Analysis (JTA)
, perform a home inspection, and write a home inspection report.
PROGRAM EDUCATIONAL LEARNING OUTCOMES
follow a Standards of Practice for performing a home inspection;
make observations during the visual inspection of a home;
identify and describe systems and components in a home;
activate the home’s systems to determine functionality;
evaluate and describe the condition of the systems inspected; and
write an inspection report based upon the observations made during the inspection.
MEASURABLE PERFORMANCE OBJECTIVES/OUTCOMES
The Home Inspector Certificate Program is actually a combination of many online courses (listed below). On each course description page (which we provide as the course syllabus), we list the "specific, measurable performance objectives" under "You will learn the following" on that page. The "measurable performance objectives" are the KSAs for that course, which are mapped directly back to the Home Inspector Job Task Analysis, which lists all of the tasks an inspector may perform and the knowledge, abilities, and skills required to do these tasks.
PROGRAM ENROLLMENT PREREQUISITES
Students seeking to enroll in the home inspector certificate program must already by certified by InterNACHI® by completing the InterNACHI® home inspector certification requirements as a prerequisite. Those prerequisites are:
After completing the six prerequisites, the individual is considered certified by InterNACHI®.
To navigate through the e-learning course, begin by completing the program enrollment prerequisites (see above). On each course there is a navigation menu on the left side of the screen. You'll navigate through the courses using that navigation menu. You will also log into our online dashboard for checking your course progress and to download certificates of completion.
ONE YEAR PROGRAM
Students who complete the program enrollment prerequisites have twelve months after signing the enrollment agreement to complete the entire Home Inspector Certificate Program, which is comprised of twelve online courses listed below. For students who enroll in the Home Inspector Certificate Program (by completing the program prerequisites) and do not complete the entire of program within twelve months of signing the enrollment agreement, the student will be withdrawn from the program and will need to re-enroll. Students who do not complete an online course within twelve months of logging into the course will be withdrawn from the course and will need to re-enroll, repeating the entire course.
PROGRAM STRUCTURE COMBINATION
The Home Inspector Certificate Program is structured as a combination of the following online e-learning courses.
Each course includes:
- Clear instructions and objectives;
- Knowledge check quizzes and final exam;
- Course companion documents and other supplemental resources;
- Required reading and writing assignments;
- Text, images, tables, illustrations, and videos;
- Repeated content and summaries of main points;
- Self-pace progression; and
- Assistance as needed.
SCHEDULE OF ACTIVITIES
The program and courses are all online, e-learning, asynchronous, and learn-at-your-pace. Each course includes:
- Goals and Objectives
- Lesson plan or coursework
- Various teaching techniques
- Student forum
- Student coursebook
- Final exam
You must pass each quiz with 100% and each course final exam with 80%.
CERTIFICATE OF COMPLETION
A certificate of completion is available as a PDF download for students who successfully complete program requirements.
[back to the top]
ONLINE E-LEARNING EDUCATION COURSES
InterNACHI provides to its members more than 100 online e-learning education courses related to the following home inspection topics:
| BUILDING SCIENCE AND INFRARED THERMOGRAPHY|
The goal of this course is to teach home inspectors about infrared thermography and its applications for inspecting residential properties.
The goal of this online video training course is to teach home and commercial building inspectors the principles of building science and the application of thermal imaging with infrared camera technology.
| FIREPLACES, STOVES, AND CHIMNEYS|
The goal of this course is to teach inspectors how to inspect fireplaces, stoves, and chimneys.
Inspecting the Masonry Chimney Flashing Video Course
| GREEN BUILDING |
The goal of this course is to teach home inspectors what green building is, why green building techniques are important, and how to recognize green systems and features in homes.
The goal of this course is to teach home inspectors how to inspect log homes.
The goal of this course is to teach the student how to inspect the HVAC system, including the heating, cooling, and fireplace. It includes a review of the components of common HVAC systems that may be present during a residential inspection, including warm-air, hydronic, steam, and electric heating systems; air conditioning systems; and heat pump systems.
The goal of this training video is to teach home inspectors how to perform visual inspections of HVAC systems in homes.
The goal of this course is to teach the student what it takes to operate a house, including the energy costs of the HVAC system.
Inspecting Commercial HVAC Systems Course
The goal of this course is to teach the student how to perform inspections of commercial HVAC (heating, ventilating, and air conditioning) systems at commercial buildings.
The goal of this course is to teach inspectors how to perform an inspection of the plumbing system of a home. It includes a review of leaks, inadequate water supplies, water contamination, and incorrect installations of components.
The goal of this course is to teach home inspectors how to perform an inspection of the septic system of a home.
The goal of this course is to teach home inspectors how to inspect residential water heater tanks, including fuel and electric water heater tanks.
The goal of this course is to teach good practices related to inspecting systems and components in private wells. It is intended to raise the awareness and understanding of the importance of well water quality and safety.
The goal of this course is to teach inspectors how to inspect residential lawn irrigation systems.
|STATE-SPECIFIC AND INTERNATIONAL COURSES|
|Course Title||Course Number||Clock Hours|
The goal of this course is to teach the home inspector in South Africa how to perform a roof inspection.
The goal of this course is to teach the student how to inspect the structural systems and components of a house in South Africa.
The goal of this course is to teach the South Africa home inspector to perform a home inspection according to a Standards of Practice.
This course is designed to review our residential Standards of Practice as it relates to performing a home inspection.
The goal of this course is to teach the home inspector in Australia how to perform a home inspection.
The goal of this course is to teach the student how to perform a home inspection according to the InterNACHI Australia Standards of Practice for inspecting Residential Properties.
Este curso en español provee un resumen de la industria de la inspección en propiedades residenciales.
This course trains individuals to become certified radon measurement providers in New Jersey.
The goal of this course is to teach the student how easy it is to reduce a home's energy use.
The goal of this course is to teach real estate professionals about the United State's Department of Energy's Home Energy Score and how it helps homeowners understand the energy performance of their homes and how they compare to other homes nationwide.
The goal of this course is to teach real estate professionals how to help their clients in saving money by saving home energy.
The goal of this course is to teach the student how easy it is to reduce a home's energy use.
Spanish version of Code of Ethics Course.
The goal of the course is to teach French-speaking inspectors about the Code of Ethics for Home Inspectors.
|Sexual Harassment Training for Illinois Home Inspectors Course|
The goal of this course teaches Illinois home inspectors how to effectively communicate, resolve issues, and identify, prevent, and react to sexual harassment in the workplace. The student will cover Illinois law, examples of sexual harassment, and an individual's rights.
| Arizona Standards of Practice and Professional Regulations Course|
The goal of this course is to teach inspectors about the Arizona Standards of Practice and legal issues for licensed home inspectors in Arizona.
| Course #4628||26.0 |
|New Mexico Standards of Practice Course|
The goal of this course is to teach the student standards to which a home inspector performs a home inspection. It is based upon the New Mexico Home Inspector Standards of Practice
and covers the various components and systems that should be inspected.
120-Hour Florida Home Inspector Pre-Licensing Online Course.
The 120-hour online pre- licensing course is actually a combination of 20 online courses. This combination of online courses equals 120 hours of training approved by the state. This assembly of existing online courses do not prepare the student for any state or province licensing or certification exam.
77-Hour Illinois Home Inspector Pre-Licensing Online Course. The 77-hour online pre-licensing course is actually a combination of 11 online courses. This combination of online courses equals 77 hours of training approved by the state. This assembly of existing online courses do not prepare the student for any state or province licensing or certification exam.
90-Hour Connecticut Home Inspector Pre-Licensing Online Course. The 90-hour online pre- licensing course is actually a combination of 12 online courses. This combination of online courses equals 90 hours of training approved by the state. This assembly of existing online courses do not prepare the student for any state or province licensing or certification exam.
60-Hour Mississippi Home Inspector Pre-Licensing Online Course. The 60-hour online pre- licensing course is actually a combination of 8 online courses. This combination of online courses equals 60 hours of training approved by the state. This assembly of existing online courses do not prepare the student for any state or province licensing or certification exam.
80-Hour New Hampshire Home Inspector Pre-Licensing Online Course. The 80-hour online pre- licensing course is actually a combination of 9 online courses. This combination of online courses equals 80 hours of training approved by the state. This assembly of existing online courses do not prepare the student for any state or province licensing or certification exam.
120-Hour North Carolina Home Inspector Pre-Licensing Online Course. The 120-hour online pre- licensing course is actually a combination of 20 online courses. This combination of online courses equals 120 hours of training approved by the state. This assembly of existing online courses do not prepare the student for any state or province licensing or certification exam.
90-Hour Oklahoma Home Inspector Pre-Licensing Online Course. The 90-hour online pre- licensing course is actually a combination of 14 online courses. This combination of online courses equals 90 hours of training approved by the state. This assembly of existing online courses do not prepare the student for any state or province licensing or certification exam.
70-Hour South Dakota Home Inspector Pre-Licensing Online Course. The 70-hour online pre- licensing course is actually a combination of 9 online courses. This combination of online courses equals 70 hours of training approved by the state. This assembly of existing online courses do not prepare the student for any state or province licensing or certification exam.
90-Hour Tennessee Home Inspector Pre-Licensing Online Course. The 90-hour online pre- licensing course is actually a combination of 14 online courses. This combination of online courses equals 90 hours of training approved by the state. This assembly of existing online courses do not prepare the student for any state or province licensing or certification exam.
80-Hour Vermont Home Inspector Pre-Licensing Online Course. The 80-hour online pre-licensing course is actually a combination of 10 online courses. This combination of online courses equals 80 hours of training approved by the state. This assembly of existing online courses do not prepare the student for any state or province licensing or certification exam.
No course numbers or clock hours are assigned to pre-licensing courses, which are essentially online courses that could be grouped together by the member to fulfill a training-hour requirement. Please refer to the hours of training approved by the state.
Upon completing of the course, the student will possess the knowledge and abilities to manage the risks of flight as a certified drone pilot.
| How to Perform a Garage Inspection Course|
This course teaches inspectors how to inspect a residential garage. It includes a review of common defects found in a garage.
| Course #4702|| 4.0|
The InterNACHI® School student catalog is updated annually with revisions made quarterly. This catalog is effective December 2018 through December 2021 unless superseded by a revision. Archived catalogs may be requested by contacting InteNACHI®.