InterNACHI Student Catalog

  
Updated Oct 10, 2017
 

 
 
 
 

WELCOME

Welcome to InterNACHI. InterNACHI is the world’s largest trade organization of home inspectors.
 
Founded in 1994, InterNACHI has been an online school effectively leading the way in providing online training courses, Continuing Education, and a non-degree Home Inspector Certificate Program for its membership. InterNACHI offers members the opportunity to receive a high-quality  online education to excel in the challenging professional work environments of a home inspector.
 
By harnessing the power of the Internet, InterNACHI has created interactive, flexible and facilitated online courses designed to fit the needs of all students. The starting point for prospective students is InterNACHI membership. The end point is a Home Inspector Certificate that demonstrates the attainment of the knowledge, abilities and skills needed to compete.

Anywhere, Anytime, Online

Members can complete our online courses and certificate program at their own pace. InterNACHI courses are asynchronous, which means that students do not have to attend online classes at any specific time. Our students use a combination of self-study and peer-to-peer interaction over an online education system to facilitate learning. Students complete assignments, exams and other activities designed to enhance learning outcomes, all online and on their schedule.

Student Diversity

Students will interact with people from different backgrounds and locations using phone calls, email, social media, our online education platform, and our online message forum. Students stay connected with fellow students, mentors, and instructors, building personal networks along the way. InterNACHI’s online courses are managed by staff, mentors and instructors who understand the needs of a diverse community of learners in an online environment.
 
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ABOUT INTERNACHI

Name: InterNACHI
Headquarters: InterNACHI, 6435 Nautilus Court South, Suite C, Boulder, CO 80301 
Mailing Address: InterNACHI, 1750 30th Street, Suite 301, Boulder, CO 80301
Phone: (303) 223-0861
Website: www.nachi.org
Email: fastreply@internachi.org
Year Founded: 1994
 
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MISSION STATEMENT

InterNACHI's Vision and Mission Statement.
 
InterNACHI, the International Association of Certified Home Inspectors, is a federally tax-exempt, 501(c)(6) non-profit trade organization headquartered in Boulder, Colorado. InterNACHI is the world’s largest organization of residential and commercial property inspectors.
 
VISION
 
Inspecting the World®
 
MISSION
 
InterNACHI's mission is to continue its leadership role as the world's largest trade organization of certified property inspectors. 
 
 
 
 
 

GOALS AND OBJECTIVES

InterNACHI is dedicated to:
  • providing members of our organization with a Home Inspector Certificate Program that combines the basic foundation of traditional education in a distance-learning format to enable them to meet their academic and professional goals;
  • maintaining institutional and programmatic accreditation;
  • offering educational opportunities to members of our organization who have a desire to learn and invest personal effort in succeeding;
  • helping students develop skills to think critically, quantify information, conduct analyses, and communicate effectively; and
  • continuing to improve our education system based upon feedback provided by our membership.
Goal
 
Provide training, continuing education and a certificate program to our members.
 
  • Objective: Develop courses that combine a basic foundation of traditional education in a distance-learning format to enable members to meet their academic and professional goals.
  • Objective: Continuously build and maintain certificate programs. 
  • Objective: Obtain institutional and programmatic approval and accreditation from governmental and non-governmental regulating agencies.
Goal
 
Increase and strengthen the number of successful home inspection businesses in the world.
 
  • Objective: Offer memberships to individuals around the world.
  • Objective: Provide valuable membership benefits.
  • Objective: Develop effective business and marketing products and services for members. 
  • Objective: Continue to build and enhance our education system and student services. 
 
InterNACHI members follow a comprehensive Standards of Practice and are bound by a strict Code of Ethics. The membership takes part in the regular exchange of professional experiences and ideas to support each other. InterNACHI maintains an industry blog, Inspection Forum, and local Chapters in support of this exchange of information. InterNACHI provides its members with other means of direct and membership-wide communication to further their understanding of their particular roles in the inspection industry and how best to serve their clients. The benefits of this cross-communication enhance the members’ ability to build their businesses and develop specialized ancillary services.

In fulfilling this fundamental objective of training and mentoring its members, InterNACHI’s broader mission is to educate homeowners by helping them understand the functions, materials, systems and components of their properties. InterNACHI inspectors are committed to providing consistent, accessible and trusted information to their clients.
  
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RECOGNITION, ACCREDITATION, AND APPROVALS

InterNACHI is currently working towards becoming accredited as a school by an organization listed by the U.S. Department of Education as a nationally recognized accrediting agency and recognized by the Council for Higher Education Accreditation (CHEA). 
 
InterNACHI's course approvals by organizations and government agencies that recognize InterNACHI and our online education are listed at nachi.org/approved.
 
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CONTACT INFORMATION

Headquarters: InterNACHI, 6435 Nautilus Court South, Suite C, Boulder, CO 80301 
Mailing Address: InterNACHI, 1750 30th Street, Suite 301, Boulder, CO 80301
fastreply@internachi.org
(303) 223-0861
nachi.org/contact
 
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HOURS OF OPERATION, HOLIDAY SCHEDULE, AND AVAILABILITY

InterNACHI Headquarters Office is open from 9:00 a.m. to 5:00 p.m., Monday through Friday. The office is closed for the following holidays: New Year’s Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Eve. The online courses, certificate program and online membership benefits are available 24 hours a day, seven days a week. InterNACHI’s online services are always available to members of InterNACHI.
 
If an anyone needs assistance at any time, InterNACHI staff can be contacted by phone and email at nachi.org/contact. Students will receive a timely response within 24 hours during the work week, and by close of business on Monday for questions received over a weekend. 
 
To facilitate student learning, staff, mentors and instructors will:
  • maintain availability for interaction with students;
  • check on student submissions, student questions, student discussions, student requests, and other student activity for which they are assigned to monitor;
  • provide scholarly feedback, guidance, and supportive interactions; and
  • proactively initiate and contribute meaningful discussions for the purpose of stimulating the student’s academic experience and keeping the discussion on topic.

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ADMINISTRATORS

  • Nick Gromicko, Founder
  • Chris Morrell, Chief Executive Officer
  • Ben Gromicko, Chief Operating Officer and Education Director
  • Chloe Katz, Chief Financial Officer
  • Tanya Nacimento, Chief of Staff and Education Assistant Director
  • Lisa Endza, Communications Director
  • Jessica Langer, Marketing Director
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    LEGAL CONTROL AND THE BOARD

    Nick Gromicko is the founder and Chairman of the Board of InterNACHI. Chris Morrell is the CEO and a board member. Joe Ferry is legal counsel and a board member. Erik Akia is a board member. Ben Gromicko is the Chief Operating Officer, Director of Education and principal administrative officer of InterNACHI.
     

     
     
     

    Advisory CouncilADVISORY COUNCIL

     
    The InterNACHI Advisory Council is comprised of the Education Director, Education Assistant Director, and several InterNACHI members that currently work in the field as InterNACHI-certified home inspectors or instructors. The majority of the council members are not employees of InterNACHI. They are subject matter experts, home inspectors, certified or licensed professionals, and experienced instructors.
     
    The Advisory Council meets every year to review the adequacy of the institution’s educational program objectives, its curriculum, and its course materials in light of the Home Inspector Job Task Analysis and the Outcomes Assessment Plan.
     
    The Advisory Council uses evidence of student learning from our Student Achievement and Satisfaction data to gauge the effectiveness of the educational practices and methodologies, and to identify and implement strategies for improving student learning. And this process is done in light of our institutional goals and objectives, institutional policies, and practices to ensure consistency and integrity in all of our representations about our mission, goals, objectives, programs, and services.
     
    The illustration below helps to describe the role and responsibilities of the Advisory Council. The Council uses the Home Inspector Job Task Analysis, which is the foundation for our program that helps identify the core knowledge areas, critical work functions, and skills needed to be a home inspector. 
     
     
     
    The Council members provide InterNACHI with advice on the current level of skills, knowledge, and abilities that individuals need for entry into the home inspection occupation in order for InterNACHI to maintain the highest-quality educational offerings. The Council may review the Home Inspector Job Task Analysis, online courses, certificate program, examinations, assessments, and evaluate the quality of course objectives and assessment items in light of the Job Task Analysis, intended program goals, outcomes assessment plan, and InterNACHI's overall vision and mission.
     
    InterNACHI has policies and procedures for writing, updating, and revising courses, materials, assignments, and examinations. The Council may review InterNACHI's Course Development Manual. Course development and maintenance procedures are used for the development and ongoing maintenance of courses and materials. As a matter of practice, the Advisory Council reviews course content and instructional design and delivery once every year. Updates and revisions are based upon those annual reviews and the continual, day-to-day maintenance and editing of the content as issues arise. Content is often unique to individual jurisdictions, but is based primarily on the most recent International Residential Code (IRC) of the International Code Council. As the IRC standards and codes change for residential dwelling construction, so does InterNACHI's education. During the reviews for instructional content, design and delivery, if content issues become obvious to members of the Advisory Council, InterNACHI administration, staff, mentors, and instructors will address those as part of the review process.
     
    While standards and certifications are positive components of maintaining quality distance education, other measures associated with enforcement of the standards are necessary to ensure that courses are taught as intended. The Director of Education may perform the following enforcement procedures that include, but are not limited to:
    • anonymously auditing courses;
    • randomly checking courses to ensure that the course design is consistent with what was approved; and
    • request that InterNACHI administration document historical data pertaining to the amount of time courses are taking students to complete. 
    InterNACHI also investigates complaints and inquiries submitted by regulatory officials, students, and instructors regarding its courses and program. InterNACHI has a Grievance Policy.
     


     
     
     

    STAFF

    The following individuals are employees, contractors, instructors, and volunteers who make up the InterNACHI staff:
     
    • Nick Gromicko, Founder
    • Chris Morrell, Chief Executive Officer and Information Technology Director
    • Ben Gromicko, Chief Operating Officer and Education Director
    • Tanya Nascimento, Education Assistant Director
    • Chloe Katz, Chief Financial Officer
    • Lisa Endza, Communications Director
    • Jessica Langer, Marketing Director
    • Tim Eaton, Senior Software Engineer
    • Travis Howell, Information Technology Support
    • Maggie Aey, Executive Assistant
    • Kim Stover, School Director
    • Kate Tarasenko, Editor-in-Chief
    • Michelle Thakur, School Coordinator
    • Moranda Evans, Education Department
    • Lindsey Belden, Education Department
    • Katie McBride, Education Department
    • Ray Kline, Lead Instructor
    • Jazmin Swenson, Member Services
    • Kenton Shepard, Director of Green Building
    • James Halterman, Video Production Manager
    • Jacob Micklin, Video Production
    • Sheilenna Woods, Member Services
    • Mark Cohen, Legal Counsel, Code of Ethics Committee, Standards of Practice Committee, Dispute Resolution Services
    • Jeffrey D. Cohen, CPA, Accounting
    • Teresa Pierson, Attorney
    • Joe Ferry, Legal Counsel
    • Levi Nelson, Logo and Illustration
    • Chris Krowiak, Graphic Design
    • Cherise Peterson, Graphic Design
    • Alexandra Ballenger, Graphic Design
    • Jennifer Ho, Graphic Design
    • Juan Paul, Packaging and Shipping
    • Pat Wilhelm, Member Services
    • Alysse Janet, Director of International Client Relations
    • Alicia Fowler, Newsletter Publisher
    • Dan Levia, Canada Membership Services
    • Jordan Kassir, Argentina Membership Services
    • Jeff Merritt, Illinois Membership Services
    • Mary Ayuso, Puerto Rico Membership Services

    Role of the Dean

    The Education Director is also the Dean and is responsible for:

    • Developing, administering, and promoting the academic programs;
    • Developing recommendations for the nomination and compensation of instructors, mentors, and staff;
    • Extending offers for employment or initiate a dismissal;
    • Coordinating and promoting academic proposals, changes, reviews, and other academic matters;
    • Developing and coordinating educational policies;
    • Providing leadership in conducting and implementing strategic planning;
    • Developing external relationships for the purposes of enhancing learning opportunities and membership benefits for our members.
    • Managing and monitoring school budgets;
    • Supervising marketing and public relations and membership activities.
     

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    INSTRUCTORS

    InterNACHI Instructors are listed at nachi.org/faculty
     
    InterNACHI instructors will be available to our membership in order to facilitate student learning in specific content areas. Instructors possess outstanding professional experience and have demonstrated educational contributions to InterNACHI.
     
    Each instructor is:
    • a member of InterNACHI; 
    • a Certified Master Inspector CMI®; 
    • an InterNACHI Certified Professional Inspector CPI®; and  
    • an InterNACHI Certified Mentor. 
    To facilitate student learning, an InterNACHI Instructor may be asked by InterNACHI to do the following:
     
    • Help answer a specific question posed by a student related to course content or instructional material.
    • Provide scholarly feedback, guidance, and supportive interactions with students. 
    • Provide responses to student questions, discussion postings, or any other student-initiated request as quickly as possible, but certainly within 72 hours of receiving the request. If additional time is needed to research the request, the instructor should acknowledge receipt of the request and notify the student as to when a complete response can be expected.
    • Maintain regular and substantive interaction with students as needed.
    • Proactively and regularly initiate and post meaningful contributions to all appropriate course discussion threads for the purpose of stimulating the students’ academic experience and keeping the discussions on topic that they are asked by InterNACHI to facilitate.
    • If asked by InterNACHI, check on a near-daily basis for student assignment submissions, student questions, student discussions, student requests, and any other student activity that they are asked to facilitate.
    The instructors are qualified to provide instruction as assigned, conduct research on educational topics, develop instructional materials, and develop InterNACHI courses and materials.
     
    Instructor Training
     
    Because instructors are required to be current members of InterNACHI, they must comply with any and all significant policies and standards such as the Standards of Practice, the Continuing Education Policy, the Code of Ethics, and changes to those standards and policies.
     
    Because instructors are required to be InterNACHI members in good standing, the instructors are:
    • fully aware of and experienced with the InterNACHI education course system, online examinations, and online student forums;
    • InterNACHI's programmatic goals and objectives; and
    • required by InterNACHI's Continuing Education Policy to complete twenty-four hours of Continuing Education in order to maintain their InterNACHI membership in good standing. 
    Course Development Manual for Instructors
     
    InterNACHI has policies and procedures for writing, updating, and revising courses and instructional material. Instructors may review the Course Development Manual.
     

     
     
     
     

    WHAT TO EXPECT AS A STUDENT

     
    InterNACHI is aware of the demands and constraints that our members experience while trying to fit education into an already busy life and work schedule. Our online courses are facilitated by industry-expert instructors and mentors, so you can be assured of getting meaningful guidance and feedback. Our students are provided with access to online courses day and night. Our students may learn at their own pace. As a student learns, he or she may network with members and students from all over the world. A learning community is created with online education as students actively participate in the learning process with staff, instructors, and mentors serving as facilitators and teachers.
     
    InterNACHI offers online education to its membership in all 50 states in the United States, as well as around the globe. 
     
    InterNACHI provides to its membership more than 80 online courses and one Home Inspector Certificate Program that are:
    • convenient and flexible to fit the student's schedule;
    • available 24 hours a day, seven days a week; and
    • accessible from the privacy of a home, office, or anywhere with an Internet connection.
     

    Where to Begin

    An individual begins by joining InterNACHI as a member of our organization. Watch this short video on how to join our membership organization:
     

     
    InterNACHI, the International Association of Certified Home Inspectors, is a federally tax-exempt, 501(c)(6) non-profit trade organization headquartered in Boulder, Colorado. InterNACHI is the world’s largest organization of residential and commercial property inspectors.
     
    Join InterNACHI as a Member

    An individual must join InterNACHI as a member in order to:
    • receive access to InterNACHI's online courses and membership benefits; and 
    • enroll in the Home Inspector Certificate Program, which is online and at no additional cost to members. 
    An individual may join InterNACHI by completing an online membership form, which requires the student’s name, company name, address, email, phone number, desired username and password, last four digits of their U.S. Social Security number, credit card information, and a membership fee.

    Membership Fee

    The membership fee to join InterNACHI is $49 per month or $499 per year. To continue to enjoying unlimited access to online courses and programs, a member must renew their membership. A member 
    may renew their membership or cancel their membership at anytime. There are no refunds. 
     
    Join InterNACHI
     
    An individual may join InterNACHI as a member by visiting www.nachi.org/join, by emailing fastreply@internachi.org, or calling our main office at (303) 223-0861.
     
    Admission Requirements
     
    Admission requirements are described within this catalog
     
    Unlimited Access
     
    As a member of InterNACHI, you have unlimited access to all of InterNACHI's online courses and programs.
     
    Leaving and Returning to a Course
     
    Members are free to leave an online course at anytime. When a student returns to an online course, the course system should be able to jump the student right back where they left off. Our system will help students track their own progress through any course or program.
     
    Various Learning Opportunities
     
    Our online course system provides various opportunities to learn as a student proceeds through an online course, including:
    • clear instructions and objectives;
    • intermediate quizzes and a final exam;
    • study guides and other online resources;
    • required reading and writing assignments;
    • text, images, tables, video, and illustrations;
    • repeated information and summaries of main points;
    • unlimited amount of study time; and
    • help when you need it.
    Education Log & Transcript
     
    Members can check their education log and transcript within their InterNACHI Members-Only Account.
     
    Study Guide, Library, and Resources
     
    Study guides and companion course materials are provided within our online courses as downloadable PDF documents (at no additional cost for members). Courses have online discussion components, allowing you to study further, share thoughts and insights, submit writing assignments, upload images to share, interact with other students, members, staff, mentors, and instructors. Courses provide students access to our online library, videos, graphics, glossary, and other study resources.
     
     
     

    TUITION AND FEES

     
    Tuition
     

    There is no tuition costs for InterNACHI members. Tuition for members is $0.

    There are no costs (no tuition and no related fees) for InterNACHI members to enroll in and complete any online course or the certificate program. There are no required textbooks or study guides to purchase. There are no educational materials to purchase. There is no software to purchase. There are no required examination fees. There are no graduation fees.
     
    Total Price
     
    The total price for members, which includes tuition, registration, verifying student identify, educational services, instruction, earned financial charges, required services, technology access, library services, exams, graduation, shipping and handling is $0.
     
    Membership Fee
     
    The fee to join InterNACHI as a member is $49 per month or $499 per year. You may cancel at anytime. 
     
    Join InterNACHI
     
    An individual may join InterNACHI as a member by visiting www.nachi.org/join, by emailing fastreply@internachi.org, or calling our main office at (303) 223-0861.
     
    Admission Requirements
     
    View our Admission Requirements.
     
     
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    ACADEMIC CALENDAR

    A student's academic term is simply the individual's membership term. For example, if an individual joins InterNACHI on March 5, 2017, for one year, the student's academic term is one year and ends on March 5, 2018. If the student does not complete the intended course or program within that term, the individual must renew their membership to extend the time they provide themselves to complete the course or program. 
     
    In order for an individual to begin an online course or the Home Inspector Certificate Program, the individual must join InterNACHI as a member of our trade organization. The start and end dates of the member's academic term is directly related to the date that the individual joined InterNACHI as a member.
     
    If an individual joins InterNACHI as a member for one year, the academic calendar starts on the day that the person joins InterNACHI and lasts for one year. The individual may renew their membership in order to continue their education.
     
    In order to complete a course or program after joining InterNACHI, the individual must maintain their continuous membership in InterNACHI.
     
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    TECHNOLOGY REQUIREMENTS & MINIMUM SKILLS

    Technology Requirements
     
    In an effort to assist students with adequate preparation for their coursework at InterNACHI, technology recommendations and competencies have been established. Students will need to access and use the hardware and software as described below. Students using software and hardware other than that recommended must still meet the technology competencies.
     
    The student must use a computer with an Internet connection. No special hardware or software is required. InterNACHI courses are written in pure XHTML code for quick loading on both newer and older computers. For courses with video media, a high-speed Internet connection is recommended, but not required. The courses are designed with user-friendly features, including a hierarchal menu coupled with sequential page navigation. The course system permits the student to start, stop and restart any part of the course as often as desired. The system records and displays the progress of the student through the course. If the student logs out of the course, it remembers the student’s position in the course. The system will automatically re-start the course for the student at the place where they left off, once they log back into the course. 
     
    If a student needs assistance at any time prior to, during or after the taking the course, he or she can contact the Education Department via email at education@internachi.org. Students will receive a timely response within 24 hours during the work week, and by close of business on Monday for questions received over the weekend. Students may contact InterNACHI at www.nachi.org/contact.
     
    In case of equipment failures, students must find a service provider that enables them to satisfactorily gain access to the online education system.

    Students are required to have access to a computer with the following:
     
    • a processor of 2 GHz or faster;
    • 4GB RAM or greater;
    • an 80GB or greater hard drive;
    • a cable/DSL (or better) connection; and
    • a web camera capable of video web conferencing.
    Students need access to and competence in the following applications:
     
    • the computer's operating system;
    • Microsoft® Windows® 7 or later;
    • Mac OS 10.6 or later;
    • a current Internet browser, such as Mozilla® Firefox or Google® Chrome. (Do not use Microsoft® Internet Explorer.);
    • Adobe® Reader 9.0 or later;
    • Adobe Flash plug-in 10.0 or later; and
    • an email address.
     
    Minimum Recommended Skills
     

    In order to take online courses, the following minimum skills are recommended for members:

    • Basic understanding of the member's computer type and Internet connection.
    • Opening, closing, saving, and renaming files, including documents and images.
    • Downloading and saving files from the Internet.
    • Opening word-processing programs such as Microsoft Word.
    • Opening and reading PDF files using Adobe Acrobat Reader.
    • Basic writing and typing.
    • Sending and receiving email messages.
    • Typing URL addresses into Internet browsers and navigating to webpages.
    • Moving backward and forward to webpages.
    • Opening and closing browser windows and tabs.
    • Using links, bookmarks, screen fresh tools and scrolling pages.
    • Using search engines such as Google.
    • Activating certain features of a browser such as cookies and Java script.
    To learn basic computer knowledge and skills, we recommend taking the online courses provided by Microsoft and their Digital Literacy Standard Curriculum.
     


     

    CONFIDENTIALITY, PRIVACY AND DISCLOSURE

    The Family Educational Rights and Privacy Act (FERPA) of 1974 was designed to protect the privacy of education records, to establish the rights of students to inspect and review their education records, and to provide guidelines for the correction of inaccurate or misleading information through informal and formal hearings. Students may inspect their own records pertaining to admissions, academic standing, and financial information.
     

    A student’s privacy and the privacy of others are important to us. We believe that a vibrant learning community depends on maintaining a trusted user environment. As such, InterNACHI is committed to providing a clear and specific description of its policies to protect the privacy of its users. Any material changes to our policy will be reflected on this page. As part of the application and enrollment process, InterNACHI collects personal information that is provided by you when going through these processes. This information includes, but may not be limited to, your name, address, email address, phone numbers, place of employment, and education history. You can browse our site without providing this information, but you will need to provide your information when applying to a program or enrolling in a course.
     
    InterNACHI has designated the following items of a student’s record as public information. The following member information may be disclosed by InterNACHI at its discretion:
     
    • member name;
    • date joined as member;
    • membership identification number;
    • state/province and country;
    • online course enrolled; and 
    • program enrolled. 
    Students may withhold disclosure of any of the above named items. To withhold disclosure, the student must submit a request in writing within 30 days of joining InterNACHI as a member to:
      
    InterNACHI
    1750 30th Street, Suite 301
    Boulder, CO  80301
     
    Students have the right to file complaints with the U.S. Department of Education's Family Educational Rights and Privacy Act (FERPA) Office concerning an alleged failure of any institution to comply with the Act. A copy of the FERPA guidelines may be found at the office of InterNACHI. Individual copies will be issued upon request.
     

    Recordkeeping of Student Data and Attendance

    All student data, including grades, test results, student identification, membership information, exam sessions and course transcripts, shall be stored permanently and be available to federal and state regulating bodies upon request. All student attendance records, including attendance records and course completion information for all course participants, shall be provided to the federal and state regulating bodies in an acceptable format within the agreed-upon time frame.
     
    All data is maintained within the United States. All data is secured on dedicated database servers that are fire-walled and installed with intrusion-detection software, anti-virus software, DDoS mitigation software, and SSL software. Backup records are stored on secure servers and off-site data centers. All data is transferred via encrypted HTTP or protected database protocols. InterNACHI servers are supported by nine separated network providers, with nearly unlimited bandwidth caps. All systems are implemented with scalability in mind; as demand increases, new nodes can be added quickly.
     
    Any information that is required to satisfy a regulatory body’s public records requirements can be made available upon request.
     
     
     


    ADMISSIONS

    We are excited that you are considering applying to InterNACHI! We tried to make this process simple. If you have questions, know that the entire staff is here to help.
     

    Join InterNACHI as a Member 

     
    An individual must join InterNACHI as a member in order to:
    An individual may join InterNACHI by completing an online membership form, which requires the student’s name, company name, address, email, phone number, desired username and password, last four digits of their U.S. Social Security number (for U.S. students), credit card information and a membership fee.

    Membership Fee

    The fee to enroll in a course or program at any time equals the cost of membership to InterNACHI, which is $49 per month or $499 per year. To continue to enjoying online courses and programs, a member maintain membership by renewing their membership.
     

    Official Transcript to Enroll in Our Program

    In order to enroll in the Home Inspector Certificate Program, the member must provide official transcript(s) from previous institutions required by InterNACHI to prove the member is at least 18 years of age and not currently enrolled as a high school student. 

    Members shall not attain credit hours or be awarded credit without official transcripts on file at InterNACHI. Those include a high school official transcript, diploma, or equivalent, such as a General Education Development (GED), certificate of high school equivalency or documentation of completion of a state approved home school program. This requirement is waived if the student has completed at least 15 credits of college level coursework.
     
    Prior to the individual enrolling into the Home Inspector Certificate Program, a member must also attest in writing their intent. At the time that the individual completes the Enrollment Agreement and joins InterNACHI for that intention, the individual must provide InterNACHI official transcript(s) from previous institutions prior to completing 12 semester credit hours, or the student will be removed from the Home Inspector Certificate Program. Students shall not attain credit hours or be awarded credit without official transcripts and attestation on file at InterNACHI.  
     
    Self-Certifying High School Completion
     
    A member intending to enroll in the Home Inspector Certificate Program is required to be a high school graduate (or equivalent). InterNACHI permits the student to self-certify high school completion and provide the school’s name, city, state, and year of graduation. Validating documents can be an official high school transcript or DD214 indicating high school completion. This documentation must be submitted to InterNACHI. Documents can be mailed or sent to education@internachi.org

    International or Homeschooled
     
    International or homeschooled students must provide an appropriately authenticated program completion document issued by a governmental authority or school supervisor that attests to the successful completion of a program considered to be equivalent to an accredited high school diploma or GED certificate.

    Documentation in English

    All transcripts and documentation submitted to InterNACHI from prospective students must be written in English. Prior to the student’s transcript being submitted to InterNACHI for review, student transcripts not in English must be evaluated by an appropriate third party and translated into English or evaluated by a trained transcript evaluator fluent in the language on the transcript. In this case, the evaluator must have expertise in the educational practices of the country of origin and include an English translation of the review. InterNACHI does not provide this service. This is a student requirement.
     

    Course Schedule

    A student may take any online courses in any sequence, and we provide a list of courses in a recommended order for the Home Inspector Certificate Program. The courses are all online and available to members at anytime, from anywhere, on any device to InterNACHI members. The individual must be a member of InterNACHI in order to receive access to the online courses and programs. The individual must maintain membership in InterNACHI in order to complete a course or program.
     

    Physical and Mental Handicaps and Disabilities

    InterNACHI strives to facilitate the needs of all of our students. If a student requires special consideration, please contact the Education Department at nachi.org/contact.
     
    InterNACHI works to ensure that all online courses, materials and resources are accessible to students with physical handicaps and disabilities. For example, all of InterNACHI’s educational resources are available anytime, anywhere. Distance education courses, resources and materials are designed and delivered in such a way that the level of communication and course-taking experience is the same for students with or without disabilities. For example, all printed information is available as electronic text. In an effort to assist students who are deaf or have hearing loss with accessing InterNACHI's courses, we are providing closed captioning text for our online training videos. Captioning is the text of the audio portion of a video displayed directly on the video. This may include not only the words, but the sounds that are important to understand and the source of the sound.
     

    ADA Universal Access Information

    Physical handicaps or disabilities that could prevent successful completion of an online course or the certificate program, and prevent performing a competent home inspection include substantial limitation of a major life activity, where a person is unable to perform that activity at all or can only perform the activity in severely limited fashion compared to other individuals performing the same activity. Major life activities include caring for oneself, performing manual tasks, walking, seeing, hearing, speaking, breathing, learning and working, sitting, standing, lifting, reaching, and engaging in mental or emotional processes such as thinking, concentrating, and interacting with others. The physical and mental impairments that do substantially limit major life activities include a wide range of conditions. This policy is based upon guidance provided by ada.gov.

    The Americans with Disabilities Act (ADA) was signed into law on July 26, 1990, by President George H.W. Bush. The ADA is one of America's most comprehensive pieces of civil rights legislation that prohibits discrimination and guarantees that people with disabilities have the same opportunities as everyone else to participate in the mainstream of American life -- to enjoy employment opportunities, to purchase goods and services, and to participate in State and local government programs and services. Modeled after the Civil Rights Act of 1964, which prohibits discrimination on the basis of race, color, religion, sex, or national origin – and Section 504 of the Rehabilitation Act of 1973 -- the ADA is an "equal opportunity" law for people with disabilities. To be protected by the ADA, one must have a disability, which is defined by the ADA as a physical or mental impairment that substantially limits one or more major life activities, a person who has a history or record of such an impairment, or a person who is perceived by others as having such an impairment. For more information, visit ada.gov/ada_intro.
      
     
     

    EQUAL OPPORTUNITY OR NON-DISCRIMINATION

    InterNACHI does not discriminate based on age, race, color, religion, gender, national origin, familial status, sexual orientation, disability or handicap. Anyone may join InterNACHI as a member. An individual must join as an InterNACHI member in order to enroll in any online course. There is not a course prerequisite for enrolling or taking any InterNACHI online course or Home Inspector Certificate Program. Click here for information about sex-based discrimination.
     
    Family Education Rights
     
    The Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99) is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education. Click here for more information.

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    STUDENT PROGRESS

    Within a member's online account, there are tools to help track progress through the online courses.  
     
    InterNACHI's online course system timestamps and stores: (a) when a student logs into an online course (start time); (b) when a student finishes a course (end time); (c) when a student visits any course page; (d) when a student answers a quizzes question; (e) when a student visits and posts on the online discussion forum; (f) when a student submits an essay; (g) seat time; and (h) the time when the student begins and completes the course's final exam. Some courses include a mandatory seat time, where the student can not progress until the student fulfills the minimum instructional time requirement. 
     
    The system is designed to ensure that students read, watch and listen to online instructional materials. In relation to instructional video, if the student leaves the computer and the video finishes and the student isn’t present to press “next” to proceed and the system times out, the student will have to watch the video again. Many quiz and exam questions are derived from the multimedia presentations, so the course system recommends that students take notes on each presentation.
     
    The student cannot progress to the final exam without visiting every slide of the online course, playing every instructional video of the course, correctly answering each question of all the quizzes, completing assignments, reading any required reading, and clicking any required links to outside sources. Before the student can progress to the final exam, the course system informs the student of portion(s) of the course that are incomplete, and provides an easy link to that portion of the course. 
     
    The education system provides a 30-minute time-out default mechanism for inactivity and, thereby, will not provide credit when the student is not actively participating.

    The student can join in the conversation with other students of a course by visiting the online forum dedicated to that particular course and subject matter. Students are free to pose questions and comments on the online student discussion forum and join in the conversation with other students.
     
     
     
     

    TRANSFER CREDIT POLICY

    InterNACHI recognizes that new students may desire to qualify for transfer credits toward a program based on previous academic work or experiential learning. InterNACHI does not grant any transfer of credit. InterNACHI does not provide a transfer of credit. InterNACHI does not accept credits earned from accredited academic institutions even if the course content is seems to be equivalent to that of the courses provided by InterNACHI.
     
     
     
     
     

    GRADING POLICY

    The following is information about our academic grades, satisfactory academic progress, and academic appeals.
     

    Fairness

    To ensure that grades are applied accurately, fairly and consistently with no ability to discriminate, all students experience the same online, automated grading system. The quizzes and final exam of online courses are graded instantly with final exam results provided to the student instantly after the student finishes answering the exam questions within the allotted time. All students are subject to the same time-out rules within the exam system. Our system is also fair by allowing students to take the exam at any time they feel ready.
     
    Overall GPA
     
    In reference to our academic grading policies, all students enrolled in the Home Inspector Certificate Program must successfully complete the credits required by the program and earn an overall GPA of 2.677 (Letter Grade of B-) or higher on a 4.0 scale in order to graduate. 
     
    Letter Grades and GPA Value
     
    All students enrolled in the Home Inspector Certificate Program must successfully complete the credits required by the program and earn an overall GPA of 2.677 (Letter Grade of B-) or higher on a 4.0 scale in order to graduate.
     
    Students are evaluated for academic progress at the end of every course. Any student who does not attain an 80% grade (B-) or better does to pass the course. Courses may be repeated more than once, but the most recent passing grade is the final grade. Letter grades and GPA value equivalents are assigned according to the following numeric grade percentages:
     

    Numeric Grade Percentage

    Letter Grade

    GPA Value

    94% to < 100%

    A

    4.000

    90% to < 93%

    A-

    3.677

    87% to < 89%

    B+

    3.333

    83% to < 86%

    B

    3.000

    80% to < 83%

    B-

    2.677

    < 80%

    F

    0


    A failing grade is defined as any grade below the grade required, which is 80% or B- (equivalent to a GPA Value of 2.677).
     
    GPA Calculation
     
    A student’s GPA (grade point average) is calculated by multiplying the course’s credit hours by the letter grade GPA value, which produces a weighted grade value for each course. The weighted grade value of each course is totaled and then divided by the total of course credit hours.  
     
    How to Calculate a Grade Point Average (GPA)
     
    A grade point average (GPA) is calculated by dividing the total amount of grade points earned by the total amount of credit hours attempted. The grade point average may range from 2.677 to a 4.0. For example:
    • A = 4.00 grade points
    • A- = 3.677 grade points
    • B+ = 3.333 grade points
    • B = 3.000 grade points
    • B- = 2.677 grade points
     
     Example Student Transcript
     Course
     Credit Hours
     Grade
     Grade Points
     Roof Course
     Exterior Course
     Moisture Course
    3
    1
    3
    A
    B
    B
    12
    3
    12
     7 Total Credit Hours Attempted
    27 Total Grade Points
     
    To calculate this example student’s GPA, the total grade points are divided by the total credit hours attempted. So, 27 points are divided by 7 hours, and that equals 3.9 GPA.
     
    The academic credit-bearing distance learning courses are measured by the learning outcomes normally achieved through 45 hours of student work for one Semester Credit Hour (SCH). The ratio is 45 student work hours to 1.0 SCH. Therefore, a 3 Semester Credit Hour (3 SCH) course would require 135 semester hours of student work (45 hours of academic engagement and 90 hours of preparation). Credit hour calculation is available at nachi.org/catalog-credit-hour-calculation.  

    Exams
     
    Students are evaluated for academic progress at the end of every course with an exam. Students must attain an 80% grade (B-) or better on any exam. A student will be unable to complete any course or program without passing every exam within that course or program. Members may repeat an online course while they are a member. If a course is repeated, the most recent passing grade is the final grade. Letter grades and GPA value equivalents are assigned according to the following numeric grade percentage.
     
    A failing grade is defined as any grade below the grade required for graduation in a course or program of study, which is 80% or B- (equivalent to a GPA Value of 2.677). In other words, if a student does not attain at least a B- grade, that student has achieved a failing grade. Any course and exam may be repeated by a student in order to attain a passing grade.
     
    Academic Failure

    In relation to student failure of a program, our policy for student failure is fairly straight-forward. Because InterNACHI provides unlimited access to all online programs, including allowing students to retake any course and exam until they pass, the student is in full-control of determining their passing or failing grades.

    For example, if a student fails an online course with a final examination grade of less than 80, that member has access and permission to repeat that course and exam again (as long as they are a member). If the student chooses not to repeat the course in an attempt to obtain a passing grade, the failing grade(s) is logged in their official transcript. Transcripts, including passing and failing grades, are not made public. A member may use nachi.org/my-transcript to check their transcript.
     
    Academic Dismissal
     
    In relation to student academic dismissal, InterNACHI’s policy related to student academic integrity policy at nachi.org/catalog.htm#rights.  
     
    Participation
     
    Students must participate in all academic activities of a course in a substantive manner. Student participation in academic activities is required and monitored by the online education system and staff. Students demonstrate academic participation in coursework through evidence of their active completion of reading and writing assignments, quizzes, final exams, participation in online discussions, and being otherwise engaged in academically related activities.
     
    In relation to the Home Inspector Certificate Program, the student has regular instructional contact with their InterNACHI Certified Mentor who guides and oversees their academic student work. 

    Students must progress through each course to ensure successful course completion within their membership term. Students must submit assignments and other work regularly throughout the course for review and receive feedback from students, instructors, mentors, or staff as designated. This allows the students to productively benefit from feedback.

    Every course involves the student in regular and substantive participation in educational discussions. Active participation in discussions, particularly with mentors, assures students have an opportunity to gain insights into the subject matter through other members, inspectors, students, instructors, and mentors, including peer-to-peer interactions. The education system tracks and ensures the student's completions of the online discussions and completion of reading and writing assignments. 
     
    Repeated Courses
     
    If a student repeats a course, the grade received on the last repeat will replace all other grades for that course in the GPA calculation. Previous grades earned for the repeated course will be recorded in the student's education folder. There are no fees or charges for repeating a course.
     
    Extension Policy
     
    If a student does not finish a course or program during their membership term, the member may extend their access to the online courses by renewing their membership. A member may extend their membership a month at a time or by an entire year by visiting nachi.org/selfrenewalsystem.
      
    If a member does not complete an entire course (including passing its online exam) by the end of their membership term, no credit for partially completing a course will be awarded. 
     
    Incomplete Grades
     
    InterNACHI does not issue a grade for incomplete courses. If a student does not complete an online course while a member, no type of credit (partial or otherwise) will be provided. InterNACHI does not issue incomplete grades or marks.
     
    Writing Assignment Criteria
     
    There is a clear and simple criteria that is used as a guide for grading and marking writing assignments. The criteria for completing a writing assignment is:
    1. the student must write in English;
    2. the student must write sufficiently upon the topic assigned;
    3. the sentences are easy-to-read and clear-to-understand; and
    4. if applicable, a digital image of an inspected item taken by the inspector during an actual inspection event.
    Grammar, spelling, punctuation, organization, sentence structure, technical accuracy are not graded for completion. The student’s posted writing assignment must be sufficient enough to satisfactorily fulfill the criteria.
     
    Our course system has administrative features designed to track and check for the completion of each assignment. The system can confirm when a student leaves a particular online course; visits the forum dedicated to that course; logs into the forum; types text within a message post; uploades an image within that post; and submits a post as a writing assignment. The course system records the date and time of each student action. A mentor, staff member or instructor affirms that the writing assignment is indeed complete based upon the criteria. The course system marks the writing assignment as “complete.”
     
    If a student’s writing assignment is determined to not meet the criteria, the system notifies the student to make necessary edits or corrections. When a writing assignment is determined to be incomplete, the student will be:
    • blocked from taking the final exam of the course;
    • unable to receive a Certificate of Completion for the course; and
    • restricted from receiving any credit. 
    At any time, a student may visit the course, writing assignment and forum to review, edit and correct an previously-submitted essay related to a course writing assignment.  
     
    Counseling & Support
     
    In relation to academic counseling, InterNACHI staff is trained to provide guidance, advice, and direction to help students achieve their academic goals.
     
    In order to receive, handle, and assess student assignments, InterNACHI staff and Mentors will maintain regular and substantive interaction with students, check on a near-daily basis for student assignment submissions, student questions, student discussions, student requests, and any other student activity for which they are expected to monitor. Staff and Mentors will respond to any student questions, discussion postings or any other student-initiated request as quickly as possible, but certainly within 72 hours of receiving the request. If additional time is needed to research the request, staff, mentors, or instructors should acknowledge receipt of request and notify the student as to when a complete response can be expected.
     

     
     

    PROFESSIONAL EXAMINATION

    A student enrolled in the Home Inspector Certificate Program must pass the Home Inspector Examination. The exam is a program requirement. The program and professional exam must bec successfully completed in order to graduate from the program and become an InterNACHI-Certified Home Inspector. 
     
    MICB Administers the Exam
     
    The MICB, Master Inspector Certification Board admisters the Home Inspector Examination. The 60-minute exam has 120 questions randomly drawn from a larger pool. Examinees are required to pass the exam successfully with an 80% score or better as a requirement to completing the InterNACHI Home Inspector Certificate Program. 
     
    Exam Fee
     
    There is no exam fee for InterNACHI members. The MCIB provides the Home Inspector Exam to InterNACHI members at no cost. Members may retake the online exam without any cost. 
     
    Exam is Online
     
    The Home Inspector Examination is online. 
     
    Proctored Exam Option
     
    An individual may take the Home Inspector Exam as a proctored exam administered by the MICB, Master Inspector Certification Board. It is the same Home Inspector Examination, but it's proctored. There is a fee associated with taking this proctored exam. 
     
    Passing the proctored is not required to complete InterNACHI's Home Inspector Certificate Program. The proctored exam is optional for that program. Students may choose to take either the proctored or non-proctored Home Inspector Examination. On the day of the proctored exam, the examinee logs into the web-based exam with his or her unique membership ID number and password and begins an exam session with the proctor. Proctors use valid government-issued photo identification or other means to confirm student identity.
     
    Student Identification
     
    InterNACHI affirms that the student who takes the Home Inspector Examination is the same person who enrolled in the Home Inspector Certificate Program and that the examination results will reflect the student’s own knowledge and competence.
     
    To Take the Exam 
     
    When it is time for the student to take the Home Inspector Examination, the student will schedule the exam session with InterNACHI by contacting the Education Department. The student will be provided comprehensive instructions on how to proceed with the scheduling and logistics of taking the web-based proctored exam. Students must present valid photo identification to the proctor to take the exam.
     
    Proctored Exam Guidelines
     
    The proctor will certify in writing that he or she will comply with all state regulations, including proctoring and examination rules. The proctor will certify in writing that for all proctoring services, he or she shall not be related by blood, marriage, domestic partnership, or any other relationship to the student taking the exam, which might reasonably influence the proctor from properly administering the exam.
     

     

    STUDENT'S RIGHTS AND RESPONSIBILITIES

    Academic Integrity Policy

    InterNACHI is committed to fostering a spirit of honesty and integrity. InterNACHI considers academic integrity to be one of our highest values. All members of InterNACHI, including members, students, instructors, mentors, staff, and administration, are responsible for following InterNACHI's Academic Integrity Policy. Violation of any InterNACHI Academic Integrity Policy is deemed to be academic misconduct will not be tolerated, even if the act of academic misconduct remains undiscovered until after credits have been issued.
     
    The following are some examples of dishonest or unethical and unprofessional behavior and, thereby, violate our policy. Violation of the Academic Integrity Policy constitutes a violation of the InterNACHI Honor Code and will result in the disciplinary actions described in this policy.
    • Plagiarism
    • Cheating
    • Misrepresentation
    InterNACHI will notify you of any charge of academic dishonesty brought against you. The charge must be submitted in writing to InterNACHI. After a full review, InterNACHI will send you and the claimaint notification of the findings with regard to the charge.
     
    In all cases of academic misconduct, the violating party will be subject to sanctions based on all available information, including, but not restricted to: membership requirements; student identification; admission credentials; student behavior; coursework; assignments; assessments; or other work products. Sanctions may be imposed up to and including revocation of any credits or dismissal from InterNACHI.
     
    All work submitted by a student must represent original work produced by that student. All sources used in the work must be documented through acceptable scholarly references and citations, and the extent to which the sources have been used must be apparent to the reader. False information on an application, an act to intentionally mislead or misinform a member, an instructor, a mentor, or a staff member of InterNACHI, or submission of work that is written or produced by another as his or her own will be considered as grounds for dismissal from InterNACHI.
     

    Opinions of Experts, Instructors, Mentors and Other Students

    Our courses and InterNACHI's site include discussions, conversations, or chats initiated or joined by InterNACHI Instructors, InterNACHI Mentors, InterNACHI staff, InterNACHI members and students (collectively, “opinions”). As such, these opinions are those of the individual expressing them, and are not the opinions or beliefs of InterNACHI.
     
    No representation is made that any such opinions are accurate or complete. InterNACHI and its affiliates will not be responsible or liable for claims relating to the opinions, and neither InterNACHI nor its affiliates make any express or implied representations or warranties as to the accuracy or completeness of the opinions, or for statements or errors contained therein or omissions from them.
     
     
     
     

    CODE OF CONDUCT

    InterNACHI students are members of an academic community founded upon principles of integrity and mutual respect. Students are expected to abide by these principles in their interactions with other students, instructors, mentors and staff of InterNACHI. InterNACHI students treat others and the opinions of others with decency and respect. Disrespectful treatment or derisive comments on the work or opinions of others will not be tolerated in online discussions or other interactive forums.
     
    Communications with students or instructors containing derogatory, discriminatory or threatening statements regarding another student’s race, nationality, gender, ethnicity, religion, or sexual orientation will not be tolerated. Violation of the InterNACHI Code of Conduct and/or related policies may result in dismissal from InterNACHI.
     

    Terms of Use

    InterNACHI provides the online education system and membership platform for your educational and informational purposes. Your access to and use of our education system is subject to the following terms and conditions and all applicable laws. By accessing the education system, you agree to these terms and conditions of use:
     

    Computer Usage Policy

    Everyone within the InterNACHI community, including InterNACHI staff, who uses computing and communications devices has the responsibility to use them in an ethical, professional, and legal manner.
     
    You agree to access and use the InterNACHI site, all related webpages, data, and information only for lawful purposes. You agree that you will not: (i) use the site to commit a criminal offense or to encourage conduct that would constitute a criminal offense or give rise to a civil liability, or otherwise violate any local, state, federal or international law or regulation, including, but not limited to export control laws and regulations; (ii) post or transmit any unlawful, threatening, libelous, harassing, defamatory, vulgar, obscene, pornographic, profane, or otherwise objectionable content, or content that is either prohibited by law or pursuant to these terms and conditions of use; (iii) use the site to impersonate InterNACHI personnel or other parties or entities; (iv) use the site to cause the distribution of any content that contains a software virus, worm, time bomb, “Trojan horse,” or any other computer code, files, or programs that may alter, damage, or interrupt the functionality of the site or the hardware, software, programs, or content of any other person, entity or organization, whether or not such other person, entity or organization uses the site or is a direct target of your actions; (v) upload, post, email, or otherwise transmit any materials that you do not have a right to transmit under any law or under a contractual or fiduciary relationship (e.g., inside information, proprietary and confidential information learned or disclosed as part of an employment relationship or under a non-disclosure agreement); (vi) alter, damage or delete any content or other communications that are not your own; (vii) disrupt the normal flow of communication in any InterNACHI course or class, or interactive or collaborative areas; (viii) claim a relationship with or speak for any business, association, institution, or other organization for which you are not authorized to claim such a relationship or to speak; (ix) post or transmit any advertising, promotional materials, or other forms of solicitation to other users; (x) post any material that infringes or violates the intellectual property rights of another; or (xi) collect or store personal information about other users.

    You also agree to abide by the following conditions:

    • Members shall not divulge passwords, pins, private keys or similar elements to anyone else, and they will not exploit sessions left open or otherwise misappropriate or steal the "identity" of another user.
    • Privacy of other members shall not be intruded upon at any time.
    • Members shall recognize that certain data are confidential and must limit their access to such data to uses in direct performance of their tasks and duties.
    • Those responsible for computing devices connected to the network will ensure that those devices are maintained in a secure state in accord with related policy.
    • No one shall obtain unauthorized access to other members' accounts and files.
    • The intended use of all accounts, typically for research, instruction and administrative purposes, shall be respected.
    • Commercial use is prohibited.
    Membership and access to InterNACHI systems shall be revoked for reasons including, but not limited to, modifying or divulging private membership or corporate information such as file or mail contents of other users without their consent, modifying or destroying school data, or using the networks in a manner contrary to the established guidelines.
     

    Intellectual Property

    Members must adhere to applicable intellectual property law, and the membership terms and conditions and/or copyright laws specified by InterNACHI, including, but not limited to:

    • Unauthorized use of InterNACHI trademarks or logos and other protected trademarks and logos is prohibited.
    • Infringing upon the copyright, trademark, patent, or other intellectual property rights of others in computer programs or electronic information (including plagiarism and unauthorized use or reproduction) is prohibited.
    • The unauthorized storing, copying or use of course content, study guides, text, textbooks, instructional materials, video, audio, images, graphics, illustrations, computer software, and other protected property is prohibited.
     

    Privacy

    Your privacy and the privacy of others are important to us. We believe that a vibrant learning community depends on maintaining a trusted user environment. As such, InterNACHI is committed to providing a clear and specific description of its policies to protect the privacy of its users. Any material changes to our policy will be reflected on this page. As part of the application and enrollment process, InterNACHI collects personal information that is provided by you when going through these processes. This information includes, but may not be limited to, your name, address, email address, phone numbers, place of employment, and education history. You can browse our site without providing this information, but you will need to provide your information when applying to a program or enrolling in a course.

    When and with Whom We Share Your Personal Information

    We never sell or rent your personal information to any third parties under any circumstances. We will share personal student information only with our agents, representatives, service providers, and instructors for limited purposes, including the processing of your application and enrollment, and verifying your information for the application process.
     

    Policy on Spamming

    Students specifically agree that they will not utilize email addresses obtained through using InterNACHI’s services or equipment to transmit the same or substantially similar unsolicited messages to 10 or more recipients in a single day, unless such messages specifically pertain to coursework and are communications to instructors, mentors, or other students.
     

    Alcohol Use and Abuse

    Because alcohol consumption may impair or block formal education and disrupt the learning environment, InterNACHI is obligated to observe and abide by the laws of the state of Colorado regulating alcohol consumption and to safeguard those persons whose rights and safety are threatened by alcohol consumption.
     
    Because InterNACHI is an online school, each student is further obligated to observe and abide by the laws of the state in which they participate in our online education forum. Further, it is each student’s obligation to be apprised of the laws relating to alcohol use in their home state.

    Administrative Withdrawal

    A student may be administratively withdrawn from a course for violations of InterNACHI policies, including its code of conduct, its policies related to academic integrity, satisfactory academic progress, and course participation, among others. No earned credits will be lost. To continue with a program after having been administratively withdrawn, a student must petition for permission to re-apply to InterNACHI.

    Dismissal

    A student may be permanently dismissed from InterNACHI for repeated offenses or for a blatant one-time violation of InterNACHI policy. InterNACHI will consider the dismissal of a student for any of the following reasons: unethical or illegal conduct; academic dishonesty; submitting falsified or misleading information; failing to complete his/her program within the maximum time frame; or otherwise failing to meet the Code of Conduct and Academic Integrity Policy. Students will typically receive a warning and be advised on how to resolve the situation. However, a warning is not required if a single offense is deemed serious enough, in which case a student may be dismissed without any prior misconduct or notice.

    Petition and Appeal

    A student may petition InterNACHI for special consideration or exemption from InterNACHI policies and procedures when it can be shown that extraordinary or extenuating circumstances have contributed to the student’s status being inconsistent, contrary or contradictory to InterNACHI policy. A petition or appeal must be submitted in writing to InterNACHI's Education Department. The petition must include a detailed description of the request, with sufficient documentation and justification for granting the request. A decision on a petition will be rendered within 30 days of it being submitted. A student may appeal for reinstatement in cases where the student is determined ineligible, has been administratively withdrawn from a program, or has been dismissed from InterNACHI.

    Termination

    InterNACHI, in its sole discretion, may cancel, terminate, suspend, revoke, restrict, and deny a member's access to and use of the site without notice and for any reason. InterNACHI may discontinue operating the site and terminate these terms and conditions of use without notice at any time for any reason in its sole discretion.
     





    GRIEVANCE POLICY

    The InterNACHI Grievance Policy is in place to provide a formal procedure to address issues that require investigation or resolution. The Grievance Policy is intended to promote honesty and respect throughout the educational process and work environment of InterNACHI members, students, mentors and instructors.
     
    A grievance may arise because of a decision or action taken by a mentor, instructor or staff member that is seen to be in violation of policies and procedures, or constitutes arbitrary, capricious or unequal application of the InterNACHI policies or procedures.
     
    InterNACHI believes that there should not be an issue that cannot be resolved through close cooperation among members, mentors, instructors and staff. Fundamental to the grievance process is the principle that all parties make a good-faith effort to resolve all issues prior to initiating the grievance process. Every attempt needs to be made to ensure that resolution is sought at the appropriate level. 

    The following steps are recommended to resolve any issue, complaint or grievance: 

    1. The complainant is encouraged to resolve the issue informally with those involved.
    2. If an informal resolution does not solve the issue, the complainant is encouraged to communicate informally with the parties involved.
    3. If that intervention does not resolve the issue, the complainant should submit a written grievance to the Legaal Department at nachi.org/contact. The written grievance must be submitted within one month of the action occurring and provide supporting documentation. The complainant will receive notification of the receipt of the grievance, along with an explanation of the process. InterNACHI will attempt to resolve the situation directly to the mutual satisfaction of all parties involved. InterNACHI will take action as necessary based on the results of the resolution attempt. The complainant will be informed of the progress throughout the grievance process.

    Written Grievances and Appeals

    Written grievances or appeals must contain the following:
     
    • an explanation of the basis of the complaint;
    • relevant dates and names, and a succinct description of the actions;
    • copies of any available documents or materials that support the allegations; and
    • a release authorizing InterNACHI to forward a copy of the complaint, including identification of the complainant(s), to appropriately involved parties.
    Sufficient opportunity will be provided for persons named in the grievance to respond. Records of all grievances are kept on file at InterNACHI. Students who are or were students of InterNACHI and believe that the InterNACHI or anyone representing the institution has acted unlawfully have the right to file a complaint with the accrediting commission. 
     

    Student Grievance Procedure

    Purpose
     
    The primary objectives of this Student Grievance Procedure are to ensure that students have the opportunity to present grievances to InterNACHI regarding a certain action or inaction by a member of the InterNACHI community, and that InterNACHI has a consistent way of resolving those grievances in a fair and just manner.
     
    A student may pursue a grievance if he or she believes that a member of the InterNACHI community has violated his or her rights. This Student Grievance Procedure applies to alleged discrimination on the basis of race, color, religion, sex (including sexual orientation and gender identity and expression), age, national origin, or disability, as well as problems arising in the relationship between a student and InterNACHI that are not governed by other procedures. Upon request from any student, InterNACHI will provide guidance about the appropriate system for redress of a particular complaint.
     
    Informal Resolution
     
    Prior to invoking the procedures described below, the student is strongly encouraged, but is not required, to discuss his or her grievance with the person alleged to have caused the grievance. The discussion should be held as soon as the student first becomes aware of the act or condition that is the basis of the grievance. 
     
    Initial Review
     
    If a student decides not to present his or her grievance to the person alleged to have caused the grievance, or if the student is not satisfied with the response, he or she may present the grievance in writing to the Legal Department of InterNACHI. Any such written grievance must be received by InterNACH not later than 30 calendar days after the student first became aware of the facts that gave rise to the grievance. InterNACHI will conduct an informal investigation, as warranted, to resolve any factual disputes. Upon the student’s request, InterNACHI will appoint an impartial fact-finding panel of no more than three persons to conduct an investigation. InterNACHI will state the terms and conditions of the investigation in a memorandum appointing the fact-finding panel. A fact-finding panel appointed will have no authority to make recommendations or impose final actions. The panel’s conclusions shall be limited to determining and presenting facts to the administrator in a written report.
     
    Based upon the report of the fact-finding panel (if any), the administrator shall make a determination and submit his or her decision in writing to the student and to the person alleged to have caused the grievance within 20 calendar days of the receipt of the panel’s report. The written determination shall include the reasons for the decision, shall indicate the remedial action to be taken (if any), and shall inform the student of the right to seek an appeal.
     
    Appeal Procedures
     
    Within 10 calendar days of receipt of the Dean’s decision, a student who is not satisfied with the response after the initial review may seek further review by submitting the written grievance, together with the director’s written decision, to the InterNACHI Founder and InterNACHI CEO.

    Student Complaints
     
    Attempting to resolve any issue with InterNACHI is strongly encouraged. Student complaints may be brought to the attention the Colorado Division of Private Occupational Schools in writing at highered.colorado.gov/dpos/.
     
     

    Issue Resolution Service for the General Public

    If a person has an issue with an InterNACHI member in good standing, InterNACHI may be able to help. While InterNACHI does not employ or supervise any home inspectors, we want to make sure that our members uphold our high standards. Click here to file an issue resolution request
     

     
     
     

    STUDENT IDENTITY VERIFICATION PROCEDURE

    InterNACHI is able to track, monitor, and verify student membership, enrollment of courses and programs, progress through and completion of courses, completion of assignments, and results of examinations by requiring that each student log into the system with their unique identification at the start of each course, writing assignment and examination.
     
    Initial Student Registration 
     

    The student initially registers their identifying information by completing and submitting our membership registration form, which includes:

    • name;
    • company name;
    • address;
    • two email addresses;
    • phone number;
    • credit card information;
    • last four digits of the member's social security number;
    • professional license number (if applicable); and
    • desired username and password.
    Username and Password

    The education system requires each student to enter their username and password each time prior to: logging into their Members-Only Account, beginning any online course, logging into the student forum, writing any essay assignment, and starting any online examination.
     
    Proctored Exam Identification
     
    The proctoring examination identifies examinees by taking digital images and video of the examinee's face and their student identification (such as their driver's license), and video of the exam room surroundings.
     
    Additional Identification
     
    Student identification is linked both to individual email and mailing addresses, and also membership information, if applicable. This information is stored with that student’s unique Internet protocol (IP) address and is verified by the system before allowing a student to participate in any course, assignment, or exam.
     
    Affidavit
     
    An affidavit is presented to the student in the beginning and end of the course to attest to the student’s identity. By enrolling in the course, the student hereby attests that he or she is the person completing all coursework. He or she understands that having another person complete the coursework for him or her is fraudulent and will immediately result in expulsion from the course and being denied completion.
     
     
     
    InterNACHI reserves the right to make contacts as necessary to verify the integrity of any information submitted or communicated by the student. The student agrees not to duplicate or distribute any part of the copyrighted course or provide other parties with the answers or copies of the assessments that are part of the course. Communications on the message board or forum shall be of the person completing all coursework. If plagiarism or copyright infringement is proven beyond a reasonable doubt, the student will be notified of such and may be expelled from the course and/or his/her membership revoked.
     
     
     



    GRADUATION REQUIREMENTS

    To graduate from the non-degree Home Inspector Certificate Program, receive a Certificate of Completion, become an InterNACHI-Certified Home Inspector, and attain the Cerified Professional Inspector® designation, an individual must:
     
    • be a current member of InterNACHI;
    • complete the Home Inspector Certificate Program, including the completion of all required courses, assignments, and examinations; 
    • correct any and all deficiencies in the member's record; and
    • achieve a minimum overall GPA of 2.677 (letter grade of B-). 
     
    Confirming Course Completion & Grading
     
    InterNACHI's online course system comprehensively tracks the progress of a student and ensures progress through an entire course or program.
     
    To complete a course, a student is required to pass the course’s final exam with a minimum passing grade of 80% or better. The student cannot progress to the final exam of a course without visiting each slide of the course, playing each video of the course, correctly answering each question of the quizzes, reading any required reading material, and completing any required research and writing assignments. Before the student can progress to the final exam, the system informs the student about any specific slide(s) of any incomplete portions of the course, and provides a link to that portion. The quizzes and final exam of an online course are graded instantly, with final exam results provided to the student instantly after the student finishes answering the exam questions within the allotted time.
     

     
     
     
     

    STUDENT MEMBER SERVICES

    InterNACHI offers its members a dedicated team of academic advisers to assist with: joining InterNACHI; fulfilling membership requirements; choosing courses, completing the certificate program; and complying with InterNACHI’s Continuing Education Policy, Code of Ethics, and Academic Integrity Policy. For more information and assistance, contact the Education Department at www.nachi.org/contact.
     
    There are no additional fees, costs, or charges to members for this advisory service.
     
     

    Student Account and Profile

    InterNACHI members have their own online Members-Only Account. Members-Only tools within the account allow members to:
     
    • access online courses and videos;
    • access the online student forum;
    • order and update student ID cards;
    • download course Certificates of Completion;
    • download the Home Inspector Certificate;
    • track progress through online courses and programs;
    • check and submit state-approved Continuing Education;
    • access the library for inspectors;
    • access the library of "how to" guidance videos;
    • download web seals and logos;
    • download education transcripts;
    • access the Online Agreement System;
    • check on recent clicks to the inspector's website;
    • access the Home Energy Report Software;
    • manage the monthly homeowner newsletter system;
    • manage the Buy-Back Guarantee;
    • access the local SEO listing tool;
    • download consumer guide videos;
    • review search engine metrics reports;
    • access inspection business documents;
    • update ancillary inspection services;
    • and more.
     

    Student ID Cards

    InterNACHI members may order their ID cards by visiting www.nachi.org/idcard
     
     

    Library and Resources

    InterNACHI provides members, students, staff, instructors, and mentors unlimited access to educational media and learning resources, including library services that are appropriate to meeting the objectives of the program. Those resources for members (online at no additional cost for members) include:
      Unlimited access to the library and resources are provided at a distance to members, students, staff, mentors, and instructors. These resources are systematically and regularly evaluated to ensure they continue to meet the needs of students and to support the programs and objectives of InterNACHI by the Advisory Council. The Council meets and reviews the library services, discards or updates outdated material, and creates new material as deemed necessary.

      Access to a collection of professional educational materials is provided for instructors, mentors and administrators to keep abreast of trends, developments, techniques, research, and experimentation.
      This variety of educational materials is selected, acquired, organized, and maintained by the Education Department to help fulfill the InterNACHI’s mission and support its educational program. The collection supports all the programs offered at InterNACHI and includes reference works, periodicals, manuals, and other publications to facilitate the achievement of the educational mission. There is a small library of resources at InterNACHI Headquarters in Boulder, Colorado.
       

      New course offerings and increases in student enrollment are reflected in added allocations of resources for ensuring student access to educational media and learning resources, as appropriate. 

       
       
       
       
       

      ACADEMIC POLICIES AND PROCEDURES

      Continuous Enrollment

      All students are required to maintain continuous enrollment throughout their course and program. That means that the student must be a member in good standing of InterNACHI continuously throughout their academic term, while they are enrolled in an online course or certificate program. Any student who does not successfully complete a course or program during their academic term must re-apply for membership to InterNACHI.

      If a member cancels their membership and decides to renew their membership some time later, any completed courses that underwent significant course updates 
      will have to start the course from the beginning again. Completed courses that did not undergo changes will appear within their Education Log and Transcript as complete with credit. 

      If at anytime there is a significant course update prior to a member beginning the course's final exam, the member will be required to repeat that updated section of the course and its related quiz section.
       
      If a course has been started but not completed within one year, the student's progress will be reset and the student will have to start the course from the beginning again. 
       
      Tracking
       
      InterNACHI’s education system is able to track, monitor, and verify student membership, enrollment of courses and programs, progress through and completion of courses, completion of assignments, and results of examinations by requiring that each student log into the system with their unique identification (username and password) at the start of each course, assignment, an exam.
       
      InterNACHI’s online education system comprehensively tracks the attendance and progress of the student, from initial enrollment to final examination, and ensures progress through the entire course, including assignment completions.
       
      Passing Score
       
      The student must pass a course’s final exam with a score of 80% or better in order to receive a certificate for completing that course, and our exam system tracks and monitors the allotted exam time automatically.
       
      The quizzes and final exam are graded instantly, with final exam results provided to the student instantly after the student finishes answering the exam questions within the allotted time.
       
      Progressing
       
      The student cannot progress to the final exam without visiting every slide of the course, playing every video of the course, correctly answering each question of each quiz, reading any required reading, clicking any required links, and completing any writing assignment. Before the student can progress to the final exam, the system informs the student of portion(s) of the course that are incomplete, and provides a link to that portion of the course. The education system provides a time-default mechanism for inactivity, and, thereby, will not provide credit when the student is not actively participating.  
       
       

      Illness Policy

      InterNACHI’s online courses are open to all students, can be taken from anywhere, at anytime, and can be taken again and again without limit.
       
       
       

      Course Cancellation

      A member may, at any time, cancel enrollment in any course or program simply by canceling their membership in InterNACHI. The individual may visit nachi.org/cancel to cancel their InterNACHI membership, and, thereby, cancel their enrollment in all online courses or certificate programs offered by InterNACHI. No credit is provided to any student who does not successfully complete a course.
       

       

      Attendance Requirements

      InterNACHI’s online education system comprehensively tracks the attendance and progress of a student, from initial enrollment to final examination, and ensures progress through an entire course. The student is required to pass the course’s final exam with a score of 80% or better in order to receive a course certificate. The quizzes and final exam are graded instantly, with final exam results provided to the student instantly after the student finishes answering the exam questions within the allotted time.
       
      The student cannot progress to the final exam without visiting each slide of the course, playing each video of the course, correctly answering each question of the quizzes, and completing any required reading. Before the student can progress to the final exam, the education system identifies any incomplete portions of the course and requires the student to complete the entire course.
       

      Directed Independent Inspection Study with a Mentor

      Directed study is a high-quality mentored learning experience that includes regular instructional contact between a mentor (who is also an instructor) and the student. Students become more self-directed learners while they work closely with mentors who guide their research and inspection assignments, check and evaluate assignemnts, provide feedback, and model scholarly and professional behavior.

      A student enrolled in the Home Inspector Certificate Program is required to work with an InterNACHI Certified Mentor to provide direct instruction, assign independent work, review and evaluate assignments, provide instructional feedback, and mark assignments as complete according to the criteria. 
       
      The student can not complete any course and receive academic credit without completing the required writing assignments of the Home Inspector Program, which requires working with a Mentor throughout the entire program. 
       
      The mentor oversees the student’s learning experience throughout the Home Inspector Certificate Program. The mentor ensures that credit awarded is linked to instructional activity and to inspection assignments appropriate to the learning experience. The amount of credit for mentoring instruction is such that each credit is equivalent to one hour of lecture class instruction and two hours of additional student work. 

      Mentoring enables instructors to interact with students through email and online forum messaging regardless of geographic location. By using electronic communications, online mentoring develops and grows the knowledge, skills, abilities, confidence, and understanding of an individual. 

       

      System Tracking
       
      Below is a sample screenshot of a slide that appears just before progressing to the final examination if the student has not completed some portion of the course:
       
       
      As you can see above, each section and slide of the course is monitored by the course system as to whether the student completed each section and slide of the course.
       
      The course calculates and stores: (i) how long the student took to complete the course and the timed exam; (ii) his or her final score; (iii) each question asked; and (iv) the answer the student provided for that question.  After successfully completing the course and final exam, a course certificate is automatically generated and made available for the student to download for printing.
       

      Grading System

      The student must pass a course’s final exam with a score of 80% or better in order to receive credit.
       

      Code of Conduct Policy

      All students are expected to act maturely and are required to respect other students, mentors, and instructors. Any violation of InterNACHI policies may result in permanent dismissal from InterNACHI. Read the Code of Conduct Policy.
       

      Dismissal

      Any student may be dismissed for violations of rules, policies or regulations of InterNACHI. The Education Director may temporarily suspend students whose conduct is disruptive or unacceptable to the academic setting. After appropriate counseling, students who demonstrate a genuine desire to learn and conform to InterNACHI standards of conduct may be allowed to resume attendance. The Director will review each case and decide upon re-admittance.
       

      Course Objectives

      Course objectives are clearly presented to each student prior to beginning a course. InterNACHI course developers and instructors are familiar with Benjamin Bloom’s taxonomy, which provides a useful framework in which to categorize assessment items. Ideally, and unless course objectives state otherwise, instructional designers have designed assessment items that incorporate a variety of questions that range from the knowledge level on through the application, analysis, synthesis, and evaluation levels.
       

      Teaching Techniques

      In order to maximize opportunities for comprehension experiences for students, the following teaching techniques are used at InterNACHI:
       
      • Objectives: Each course has an introduction to the course, with goals and objectives clearly stated in terms of observable behavioral outcomes using clear, targeted verbs.
      • Reading: The student is required to read all of the text of the course.
      • Print: A course may include a printed component to supplement non-printed materials.
      • Graphics: The use of graphics, illustrations, pictures and video make the subject matter more interesting and easier to understand.
      • Video: The student is required to play the video, where applicable in a course, completely before being allowed to progress. 
      • Interactivity: The student is required to log into the online student forum for student-to-student and student-to-instructor discussion and interactivity. The student may pose questions and make comments. 
      • Writing Assignments: Some courses require the student to answer a question(s) posed within the course and provide that answer in written form on the students’ online forum dedicated to that course.
      • Slides: The student cannot progress to the final exam without visiting every slide of the course.
      • Quizzes: The student must correctly answer each question of each quiz in order to progress through the course.
      • Review: The student is provided time and access for review of the material in components.
      • Repetition: The course content includes repetition of topics that are identified as critical.
      • Email: The student may ask the instructor questions at any time prior to, during or after taking the course. 
      • Required Research: The student will be unable to progress through the course without clicking and following certain required links to conduct further research and study, including the online student forum.
      • Sufficient Time: Each student is provided sufficient time to complete the course.
      • Mentoring: The student is free to ask questions of their mentor or assigned instructor at any time prior to, during or after taking the course, via email. 
      • Survey: Students are provided with an online survey for feedback regarding course content, relevancy, pace, delivery, and instruction.  
      • Final Exam: Final grades are based upon successful completion of the online final exam.
       

      Requirements for Progressing Through an Online Course

      The student cannot progress to the final exam without visiting every slide of the course, playing every video of the course, correctly answering each question of the quizzes, reading any required reading, and clicking any required links. Before the student can progress to the final exam, the system informs the student of portion(s) of the course that are incomplete, and provides a link to that portion of the course. 
       
       

      Session Time-Out 

      The education system provides a time-out default mechanism for inactivity and, thereby, will not provide credit when the student is not actively participating.
       
      The online course system enforces a session time-out after 30 minutes of inactivity, including no mouse movement, no clicking, no scrolling, and no video playing. The course system stores student identification information and tracks the student’s progress through the course. When the student is automatically logged out of the course, he or she can easily log back in and the system will place the student at the course slide where they left off. The course session timer is reset.
       
      If the student is logged out of a course quiz or final examination due to inactivity, all data is erased, the assessment questions are reset, and the student has to begin the quiz or exam again from the beginning.
       
       

      Monitoring Student Participation

      The course system stores: (a) the time when the student logs into the course (start time); (b) the time when the student finishes the course (end time); and (c) the time when the final exam starts and ends.

      The system is designed to ensure that students watch and listen to the presentations. If the student leaves the computer and the video finishes and the student isn’t present to press “next” to proceed and the system times out, the student will have to watch the video again. Many quiz and exam questions are derived from the multimedia presentations, so the course system suggests that students to take notes on each.
       

      Involvement in the Student Forum

      The student can join in the conversation with other students of the course by visiting the course’s online forum dedicated to the subject matter of the course. Students are free to pose questions and comments there and join in the conversation with other students. An instructor or mentor may be monitoring the course thread and forum, and may engage students in discussion.
       
       

      Measurement of Learning and Comprehension

      The course system measures learning and addresses comprehension of content at regular intervals of a course. There is a final exam for each course to assess the student in relation to the learning goals and objectives. There are numerous quizzes integrated with the main topics of each course to ensure comprehension. The quizzes contain multiple-choice questions that reinforce learning.  Incorrect answers allow the student to review previous information for remediation. The student is not allowed to progress without correctly answering all of the quiz questions. Within all courses, there are required research and writing assignments directed, guided and evaluated by instructional mentors that are assigned to each student. 
       

      Multimedia Requirements

      For courses that contain multimedia (video) presentations, those components must be viewed by the student before progressing through the course.  The student is required to play the video completely before being allowed to progress.  The student may stop, pause or rewind the video at any time.  Once the presentation is complete, the learning management system will re-enable the navigation buttons, allowing the student to progress.
       
       

      Final Examination

      Each course has an online final examination, with instant grading and a downloadable, printable Certificate of Completion. The online final exam is available immediately after successfully completing the course and quizzes. The final exam covers all major topics covered in the course.
       
      Because the online exam system randomly draws from a larger pool of questions (typically twice the number of questions presented), there are essentially numerous versions of the final exam. Because of this randomized selection of questions, the student will never take the same exam twice. The student may take the course’s final exam more than once, but it will never be the same set of questions.


      Interactivity with Instructors, Mentors or Staff

      Students are required to interact with assigned mentors or instructors. Staff is also available for the student to communicate with. To ask questions at any time prior to, during or after taking the course, the student can correspond with via phone, email, or the online message forum. Instructors, mentors and staff will be available Monday through Friday from 9:00 a.m. to 5:00 p.m. in their time zone by email, phone, and message board interaction. Students will receive a timely response within 24 hours during the work week, and by close of business on Monday for questions received over the weekend. 
       
      Staff will respond to any student questions, discussion postings, or any other student-initiated request as quickly as possible, but certainly within 72 hours of receiving the request. If additional time is needed to research the request, staff, mentors and instructors should acknowledge receipt of the request and notify the student as to when a complete response can be expected.
       

      Certificate of Completion

      After successfully completing a course and its final exam with a score of 80% or better, a course certificate is automatically made available for the student to download for printing after the student logs into their membership account with their unique username and password. State- or industry-specific certificates for course completions are provided by InterNACHI as required and regulated by the regulating authority. The following image is an example of a course certificate of completion. 
       
       
       

      Student Evaluation of Courses

      In order to complete, the student is required to provide a student evaluation of the course and comment upon their experience. This information is provided to InterNACHI, the Education Department, and the Advisory Council as a feedback measure of an overall program evaluation.
       
      The following is a screenshot of the online student evaluation form:
       
       
      We look at the data collected from each end-of-course survey. InterNACHI documents whether or not students are satisfied with the instructional and educational services provided. The minimum acceptable “Yes” response rate is that three of four responders (or 75%) must answer “Yes” to each our student-satisfaction survey questions.
       
       

       
       

      FEES AND FINANCIAL POLICIES

      InterNACHI's Home Inspector Certificate Program is of great value in online education, because there are no tuition costs for members of InterNACHI.
       
      An individual must join InterNACHI as a member to receive unlimited access to the online courses, programs, and membership benefits. The total cost of membership is $49 per month or $499 per year. There are no additional costs. There are no additional fees. There are no tuition fees. There are no examination fees. The total cost to the student is the membership fee paid by the student while enrolled in a course or program. 
       
       

      Tuition

      $0. There are no tuition costs. The student pays a membership fee to be enrolled in the Home Inspector Certificate Program. To join InterNACHI as a member, visit www.nachi.org/join

       

      Fees

      Transcript
      $0
      Annual Technology Fee
      $0
      Portfolio Credit Evaluation
      $0
      Tuition Deferment Fee (if applicable)
      $0
      Graduation Fee
      $0
      Examination Fee
      $0
      Course Withdrawal
      $0
      Additional Certificate
      $0
       
       
       
       

      REFUND POLICY

      There are no tuition refunds, because there is no tuition cost. A member may cancel their membership at anytime by visiting www.nachi.org/cancel. A member has five calendar days after joining to cancel their membership for a full refund of all membership fees paid to InterNACHI by contacting Lisa Endza, Communications Director at lisa@internachi.org. Upon withdrawal or termination, the student will not be issued a Certificate of Completion for any incomplete course or program, and no Continuing Education credits will awarded.
       

      Course Withdrawal

      A student can withdraw from a course at any time by canceling their membership. To cancel, a member can visit www.nachi.org/cancel. A course withdrawal may be recorded as "Incomplete" on the student’s transcript.
       
      The determination of a course withdrawal will be effective on the earliest of the following:
      • the date the student cancels their membership in InterNACHI; or
      • the last day of participating in an academic activity within the course, if the student allows their membership to expire.

      Students Called to Active Military Service

      A student of InterNACHI can cancel their membership as a result of being called to active-duty military service of the United States or their State National Guard by visiting www.nachi.org/cancel.
       

      Course Catalog Policy

      InterNACHI reserves the right to change membership, certificate, program and education requirements and to revise or delete courses as deemed necessary. Students are responsible for following all policies and procedures outlined in the most current version of this Course Catalog.
       
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      PLACEMENT AND CAREER ASSISTANCE

      InterNACHI offers assistance to members consisting of skills development and business start-up practices. InterNACHI makes no guarantee, expressed or implied, of future employment or occupation. Current law prohibits any school from guaranteeing job placement as an inducement to enroll students. 

      InterNACHI provides online services to help members build and operate their own successful home inspection businesses. Members do not join InterNACHI and enroll in courses and program in order to become employed. Their goal is to start and operate their own home inspection businesses. At InterNACHI, there is only one career path that we help members take, and that is to become self-employed as a home inspector. 
       

       
       

      USE OF CONTENT AND COPYRIGHTS

      InterNACHI has the right to monitor the content that students provide by means of the site, but shall not be obligated to do so. The contents of the site and InterNACHI courses are protected by copyright as individual works, collective works, and/or compilations, pursuant to United States and foreign copyright laws.
       
      Students agree to abide by all copyright notices and other restrictions contained in the site and in the course materials. Access to and use of the site is solely for their personal, non-commercial use.

      Accessing, using, displaying, performing, distributing, copying or downloading content from the site for use other than personal, educational or non-commercial expressly is prohibited without the prior written consent of InterNACHI or the individual copyright owner identified in any copyright notice.

      Indemnification

      By accessing the site, students agree to defend, indemnify, and hold harmless InterNACHI, its officers, directors, shareholders, employees, affiliates, and agents (“indemnified parties”) from and against any and all liabilities and costs (including, without limitation, reasonable attorneys’ fees and costs) incurred by the indemnified parties in connection with any claim arising from any breach of these terms and conditions of use. Students further agree to cooperate as fully as reasonably may be required in the defense of any such claim. InterNACHI reserves the right to assume, at its own expense, the exclusive defense and control of any matter otherwise subject to indemnification by students, and they shall not in any event settle any matter without the written consent of InterNACHI.

      Disclaimer of Warranty

      Students expressly understand and agree that their use of the site is at their own risk. Neither InterNACHI nor any of its officers, directors, shareholders, employees, affiliates or agents warrants that the site will be uninterrupted or error-free, nor do they make any warranty as to the results that may be obtained from the use of the site. The content and function of the site are provided “as is,” without warranties of any kind, either express or implied, including, but not limited to, warranties of title, merchantability, fitness for a particular purpose, non-infringement, quiet enjoyment, and absence of viruses and damaging or disabling code. To the fullest extent permissible by law, InterNACHI shall not be liable for any interruption of or error in providing services under any circumstances, or any viruses or damaging code transmitted in connection with the site or any courses, including, but not limited to, InterNACHI’s negligence or the negligence of any of its officers, directors, shareholders, employees, affiliates or agents. The students acknowledge that, due to the nature of the internet, the site may not be accessible at all times, and that information transmitted over the Internet may be subject to third-party interception and modification. Because some states do not allow the exclusion or limitation of implied warranties, in such states, the preceding exclusions and limitations shall apply to the greatest extent permitted.

      Limitation of Liability

      In no event will InterNACHI or any of its officers, directors, shareholders, employees, affiliates or agents be liable to students or any third party for any incidental, indirect, special or consequential damages (even if InterNACHI has been advised of the possibility of such damages) arising out of their use of or inability to use the site, including, without limitation, the loss of revenue or anticipated profits, loss of goodwill, lost business, lost data, computer failure or malfunction, or any and all other damages or losses. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states, InterNACHI's liability is limited to the greatest extent permitted.
       

      Office 

      Headquarters: InterNACHI, 6435 Nautilus Court South, Suite C, Boulder, CO 80301 
      Mailing Address: InterNACHI, 1750 30th Street, Suite 301, Boulder, CO 80301
      fastreply@internachi.org
      www.nachi.org/contact
       
       

      Consumer Information Disclosure Form 

      Click here to download the Consumer Information Disclosure Form.
       
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      HOME INSPECTOR CERTIFICATE PROGRAM

      InterNACHI provides a Home Inspector Certificate Program to its members. The Home Inspector Certificate Program is online and accessible at no additional cost for members.
       

      A certificate program is not a degree program; they are different. A certificate program contains a collection of credit-bearing courses configured to equip students with specialized knowledge in a subject with content that is less extensive than what is provided in an entire degree program. A certificate is provided upon completing the program. 
       
      Credit Hour Calculation
       
      Academic credit-bearing distance learning courses are measured by the learning outcomes normally achieved through 45 hours of student work for one semester credit hour (SCH). The ratio is 45 student work hours to one SCH. Therefore, a three-semester credit hour (3 SCH) course would require 135 semester hours of student work (comprised of 45 hours of academic engagement and 90 hours of preparation).
       
      To view the calculation of the credit hours for InterNACHI's academic credit-bearing distance learning courses, visit www.nachi.org/catalog-credit-hour-calculation.
       
      Home Inspector Certificate Program
       
      Scroll down this section to view the details of the Home Inspector Certificate Program.  
       
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      HOME INSPECTOR CERTIFICATE PROGRAM

      Certificate #100, Distance Education
      • 661 hours of student work
      • 195 hours of academic engagement
      • 13.0 SCH 
       
      Program Goal:
       
      The goal of the Home Inspector Certificate Program is for the graduate to attain the knowledge, skills, and abilities necessary to do the required tasks of a home inspector outlined in the Home Inspector Job Task Analysis and perform a home inspection and write an inspection report.
       
      Program Objective:

      The graduate will be able to competently perform a general home inspection according to the International Standards of Practice for Performing a General Home Inspection, including how to:
      • follow a Standards of Practice for performing a general home inspection;
      • make observations during the visual inspection of a home;
      • identify and describe systems and components in a home;
      • activate the home's systems to determine functionality;
      • evaluate and describe the condition of the systems inspected; and
      • write an inspection report based upon the observations made during the inspection.
       

      Home Inspector Certificate Program

      Certificate #100

       

      Activity

      Assignments

      Number of hours of student work for the average student

      Number of hours of academic engagement
      Number of Semester Credit Hours (SCH)
      Courses and Exams

      Online Home Inspector Exam

      1.0

      1.0
      0.0

      Code of Ethics Course

      7.0

      2.4
      0.2

      Standards of Practice Course

      44.0

      15.0
      1.0

      Submit Four Inspection Reports

      60.0

      4.5
      1.2

      Safe Practices for the Home Inspector Course

      51.0

      15.2
      1.0

      25 Standards Every Inspector Should Know Course

      37.0

      10.6
       0.7

      Residential Plumbing Overview for Inspectors Course

      78.0

      26.5
       1.8

      How to Perform Residential Electrical Inspections Course

      50.0

      17.4
       1.1

      How to Perform Roof Inspections Course

      44.0

      15.4
       1.0

      How to Inspect HVAC Systems Course

      43.0

      13.1
      0.9

      Structural Issues for Home Inspectors Course

      32.0

      9.4
      0.6

      How to Inspect the Exterior Course

      59.0

      17.9
      1.2

      How to Inspect the Attic, Insulation, Ventilation and Interior Course

      45.0

      13.8
      0.9

      How to Perform Deck Inspections Course

      28.0

      7.3
      0.5

      How to Inspect for Moisture Intrusion Course

      44.0

      13.7
      0.9

      How to Inspect Fireplaces, Stoves and Chimneys Course

      38.0

      11.8
      0.8

      Overall Total


      661 hours of student work

      195.0 hours of academic engagement
      13.0 SCH
        
      [back to top of this page]
       
       
       
       
       
       

      COURSES

      SAFETY
      Course Title
      Course Number

      Total Student
      Work Hours
      Academic
      Engagement
      Hours
      Preparation
        SCH
      Course #3000
      51.0
      15.2
      36.0
      1.0
      Course #3002
      23.0
      7.6
      15.5
      0.5
      Course #3004
      30.0
      7.6
      22.5
      0.5
      Course #3006
      42.0
      8.2
      33.9
      0.5
      Course #3008
      43.0
      13.9
      29.0
      0.9
       
       
       
       
       



        
       
       
       
       
      BUSINESS
      Course Title
      Course Number

      Total Student
      Work Hours
      Academic
      Engagement
      Hours
      Preparation
        SCH
      Course #3100
      46.0
      16.8
      29.0
      1.1
      Course #3102
      31.0
      10.6
      20.1
      0.7
      Course #3104
      32.0
      11.5
      20.0
      0.8
       
       
       
       
       


        
       
       
       
       
      ROOF
      Course Title
      Course Number

      Total Student
      Work Hours
      Academic
      Engagement
      Hours
      Preparation
        SCH
      Course #3200
      44.0
      15.4
      29.0
      1.0
      Course #3202
      35.0
      12.1
      23.0
      0.8
      Course #3204
      25.0
      8.2
      17.0
      0.6
      Course #3206
      42.0
      20.0
      22.0
      1.3
      Course #3208
      26.0
      9.4
      17.0
      0.6
      Course #3210
      25.0
      8.6
      16.0
      0.6
      Course #3212
      63.0
      25.8
      37.0
      1.7
      Course #3214
      26.0
      9.0
      16.8
      0.6
      Course #3216
      24.0
      7.2
      16.4
      0.5
      Course #3218
       28.0
      9.7
      18.3
      0.6
       
       
       
       
       


        
       

       
       
      ELECTRICAL
      Course Title
      Course Number

      Total Student
      Work Hours
      Academic
      Engagement
      Hours
      Preparation
        SCH
      Course #3300
      50.0
      17.4
      33.0
       1.1 
      Course #3302
      30.0
      11.2
       18.3
      0.7
      Inspecting Commercial Electrical Systems Course
      Course #3304
      36.0
      16.2
      19.8
      1.1
       
       
       

       
       
        
       
       
       
       
      STRUCTURAL
      Course Title
      Course Number

      Total Student
      Work Hours
      Academic
      Engagement
      Hours
      Preparation
        SCH
      Course #3400
      32.0
      9.4
      23.0
       0.6
      Course #3402
      63.0
      25.0
      38.0
      1.7
      Course #3404
      45.0
      17.2
      28.0
      1.1
      Course #3406
      70.0
      26.0
      44.0
      1.7
      Course #3408
      27.0
      9.2
      18.0
      0.6
      Course #3410
       27.0
      9.5
      27.2
      0.6
      Course #3412
      32.0
      12.2
      19.6
      0.8
       Course #3414
       70.0
      26.0
       44.0
       1.7
       
       
       
       
       
       
        
       
       
       
       
      PLUMBING
      Course Title
      Course Number

      Total Student
      Work Hours
      Academic
      Engagement
      Hours
      Preparation
        SCH
      Course #3500
      78.0
      26.5
      51.0
       1.8 
      Course #3502
      34.0
      13.3
      21.0
      0.9
      How to Inspect Water Heater Tanks Course
      Course #3504
      26.0
      8.8
      17.0
      0.6
      Course #3506
      43.0
      22.0
      21.0
      1.5
      Course #3508
      22.0
      7.0
      15.2
      0.5
       
       
       

       
       
       
       
       
       
       
      EXTERIOR
      Course Title
      Course Number

      Total Student
      Work Hours
      Academic
      Engagement
      Hours
      Preparation
        SCH
      Course #3600
      59.0
      17.9
      37.0
        1.2 
      Course #3602
       28.0
      7.3
      21.0
       0.5
      Course #3604
      29.0
      11.0
      18.0
      0.7
      Advanced Stucco & EIFS Inspection Training Course
      Course #3606
      43.0
      19.3
      24.0
      1.3
      Course #3608
      29.0
      11.0
      18.0
      0.7
      Course #3610
      37.0
      14.3
      23.0
      0.9
      Course #3612
      36.0
      12.5
      23.0
      0.8
      Course #3614
      23.0
      7.3
      15.3
      0.5
      Course #3616
      25.0
      8.5
      16.4
      0.6
       
       
       

       
       
        
       
       
       

      ATTIC, INSULATION, VENTILATION, AND INTERIOR
      Course Title
      Course Number

      Total Student
      Work Hours
      Academic
      Engagement
      Hours
      Preparation
        SCH
      Course #3700
      45.0
      13.8
      31.0
        0.9  
      Course #3702
      44.0
      13.7
      30.0
       0.9
      Appliance Inspection for Home Inspectors Course
      Course #3704
      41.0
      15.4
      26.0
      1.1
      Course #3706
      21.0
      5.8
      14.8
      0.4
       Course #3708
       41.0
      15.4 
       26.0
       1.0
       
       
       

       

        
       
       
       

      HVAC
      Course Title
      Course Number

      Total Student
      Work Hours
      Academic
      Engagement
      Hours
      Preparation
        SCH
      Course #3800
      43.0
      13.1
      30.0
         0.9   
      Course #3802
      60.0
      26.9
      33.3
        1.8
      Inspecting HVAC Energy Efficiency for Inspectors Course
      Course #3804
      42.0
      14.8
      27.0
      1.0
      Course #3806
      17.0
       8.2
      25.2
      0.5
       
       
       

       
       
        
       
       


      FIREPLACES, STOVES, AND CHIMNEYS
      Course Title
      Course Number

      Total Student
      Work Hours
      Academic
      Engagement
      Hours
      Preparation
        SCH
      Course #3900
      38.0
      11.8
      26.0
         0.8   
       
       
       

       
       
        
       
       
       
       
      HOME ENERGY
      Course Title
      Course Number

      Total Student
      Work Hours
      Academic
      Engagement
      Hours
      Preparation
        SCH
      Course #4000
      27.0
      9.6
      17.6
       0.6
      Course #4002
      22.0
      8.2
      15.1
      0.5
      Course #4004
      23.0
      7.6
      15.8
      0.5
      Course #4006
      25.0
      9.3
      16.0
      0.6
      Course #4008
      22.0
      6.7
      15.0
      0.4
      Course #4010
      22.0
      6.4
      15.2
      0.4
      Course #4012
       
       
       
       
      Course #4014
       
       
       
       
      Course #4016
       
       
       
       
      Course #4018
       
       
       
       
       
       
       

       

       
        
       
       
       
       
      INDOOR AIR QUALITY
      Course Title
      Course Number

      Total Student
      Work Hours
      Academic
      Engagement
      Hours
      Preparation
        SCH
      Course #4100
      27.0
      9.9
      17.0
      0.7 
      Course #4102
      41.0
      16.8
      24.0
      1.1
      Course #4104
      75.0
      29.0
      46.0
      1.9
      Course #4106
      57.0
      22.8
      34.0
      1.5
      Course #4108
      70.0
      47.0
      23.1
      1.5
       Course #4110
      41.0 
      16.8 
      24.0 
       1.1
       
       
       

       


        
       
       
       
       
      GREEN BUILDING
      Course Title
      Course Number

      Total Student
      Work Hours
      Academic
      Engagement
      Hours
      Preparation
        SCH
      Course #4200
      50.0
      24.3
      26.0
      1.6
      Course #4202
      44.0
      21.4
      23.0
      1.4
       
       
       
       
       


        
       
       

       
      BUILDING SCIENCE AND INFRARED THERMOGRAPHY
      Course Title
      Course Number

      Total Student
      Work Hours
      Academic
      Engagement
      Hours
      Preparation
        SCH
      Course #4300
      29.0
      10.5
      18.2
       0.7
      Course #4302
      34.0
      13.1
      21.0
      0.8
       
       
       
       
       
       

        
       
       
       

      REPORT WRITING
      Course Title
      Course Number

      Total Student
      Work Hours
      Academic
      Engagement
      Hours
      Preparation
        SCH
      Course #4400
      33.0
      11.0
      21.8
       0.7
      Course #4402
      30.0
      12.0
      18.0
      0.8
       
       
       

       
       

        
       
       

       
      STANDARDS AND ETHICS
      Course Title
      Course Number

      Total Student
      Work Hours
      Academic
      Engagement
      Hours
      Preparation
        SCH
      Course #4500
      44.0
      15.0
      29.0
         1.0   
      Course #4502
      7.0
      2.4
      4.8
        0.4 
      25 Standards Every Inspector Should Know Course
      Course #4504
      37.0
      10.6
      26.0
       0.7
      Course #4506
      38.0
      12.9
      25.0
      0.8
      Course #4508
      22.0
      7.0
      15.0
      0.4
      Course #4510
      26.0
      8.0
      18.2
      0.5
      Course #4512
      40.0
      16.3
      24.0
      1.0
       Course #4514