Founded in 1994, InterNACHI has been an
online school effectively leading the way in providing online training courses, Continuing Education, and a non-degree Home Inspector Certificate Program for its
membership. InterNACHI offers members the opportunity to receive a high-quality online education to excel in the challenging
professional work environments of a home inspector.
By harnessing the power of the Internet, InterNACHI has created
interactive, flexible and facilitated online courses designed to fit
the needs of all students. The starting point for prospective students
is InterNACHI membership. The end point is a Home Inspector Certificate that demonstrates the attainment of the knowledge, abilities and skills needed to compete.
Anywhere, Anytime, Online
Members can complete our online courses and certificate program at their
own pace. InterNACHI courses are asynchronous, which means
that students do not have to attend online classes at any specific time.
Our students use a combination of self-study and peer-to-peer
interaction over an online education system to facilitate learning.
Students complete assignments, exams and other activities designed to enhance learning outcomes, all online
and on their schedule.
Students will interact with people from different backgrounds and
locations using phone calls, email, social media, our online education platform, and our online message forum. Students stay connected with fellow students, mentors, and
instructors, building personal networks along the way. InterNACHI’s online
courses are managed by staff, mentors and instructors who understand the
needs of a diverse community of learners in an online environment.
InterNACHI, the International Association of Certified Home Inspectors, is a federally tax-exempt, 501(c)(6) non-profit trade organization headquartered in Boulder, Colorado. InterNACHI is the world’s largest organization of residential and commercial property inspectors.
Inspecting the World®
InterNACHI's mission is to continue its leadership role as the world's largest trade organization of certified property inspectors.
providing members of our organization with a Home Inspector Certificate Program that combines the basic foundation of
education in a distance-learning format to enable them to meet their
academic and professional goals;
maintaining institutional and programmatic accreditation;
offering educational opportunities to members of our organization who
have a desire to learn and invest personal effort in succeeding;
helping students develop skills to think critically, quantify information, conduct analyses, and communicate effectively; and
continuing to improve our education system based upon feedback provided by our membership.
Provide training, continuing education and a certificate program to our members.
Objective: Develop courses that combine a basic foundation of
traditional education in a distance-learning format to enable members to
meet their academic and professional goals.
Objective: Continuously build and maintain certificate programs.
Objective: Obtain institutional and programmatic approval and accreditation from governmental and non-governmental regulating agencies.
Increase and strengthen the number of successful home inspection businesses in the world.
Objective: Offer memberships to individuals around the world.
Objective: Provide valuable membership benefits.
Objective: Develop effective business and marketing products and services for members.
Objective: Continue to build and enhance our education system and student services.
InterNACHI members follow a comprehensive Standards of Practice and are bound by a strict Code of Ethics.
The membership takes part in the regular exchange of professional
experiences and ideas to support each other. InterNACHI maintains an industry blog, Inspection Forum, and local Chapters
in support of this exchange of information. InterNACHI provides its
members with other means of direct and membership-wide communication to
further their understanding of their particular roles in the inspection
industry and how best to serve their clients. The benefits of this
cross-communication enhance the members’ ability to build their
businesses and develop specialized ancillary services.
In fulfilling this fundamental objective of training and mentoring its members, InterNACHI’s broader mission is to educate homeowners
by helping them understand the functions, materials, systems and
components of their properties. InterNACHI inspectors are committed to
providing consistent, accessible and trusted information to their
InterNACHI is currently working towards becoming accredited as a school by an organization listed by
the U.S. Department of Education as a nationally recognized accrediting
agency and recognized by the Council for Higher Education
InterNACHI's course approvals by organizations and government agencies that recognize InterNACHI and our online
education are listed at nachi.org/approved.
HOURS OF OPERATION, HOLIDAY SCHEDULE, AND AVAILABILITY
InterNACHI Headquarters Office is open from 9:00 a.m. to 5:00 p.m., Monday
through Friday. The office is closed for the following
holidays: New Year’s Day, Good Friday, Memorial Day, Independence Day,
Labor Day, Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Eve.
The online courses, certificate program and online membership
benefits are available 24 hours a day, seven days a week.
InterNACHI’s online services are always available to members of InterNACHI.
If an anyone needs assistance at any time, InterNACHI staff can be contacted by phone and email at nachi.org/contact. Students will receive a
timely response within 24 hours during the work week, and by close of
business on Monday for questions received over a weekend.
To facilitate student learning, staff, mentors and instructors will:
maintain availability for interaction with students;
check on student submissions, student questions, student
discussions, student requests, and other student activity for which they
are assigned to monitor;
provide scholarly feedback, guidance, and supportive interactions; and
proactively initiate and contribute meaningful discussions for the
purpose of stimulating the student’s academic experience and keeping the
discussion on topic.
Nick Gromicko is the founder and Chairman of the Board of
InterNACHI. Chris Morrell is the CEO and a board member. Joe Ferry is legal counsel and a board member. Erik Akia is a board member. Ben
Gromicko is the Chief Operating Officer, Director of Education and principal administrative
officer of InterNACHI.
The InterNACHI Advisory Council is comprised of the Education Director, Education Assistant Director, and several InterNACHI members that currently work in the field as InterNACHI-certified home inspectors or instructors. The majority of the council members are not employees of InterNACHI. They are subject matter experts, home inspectors, certified or licensed professionals, and experienced instructors.
The Advisory Council uses evidence of student learning from our Student Achievement and Satisfaction data to gauge the effectiveness of the educational
practices and methodologies, and to identify and implement strategies for improving student learning. And this process is done in light of our institutional goals and objectives, institutional policies, and practices to ensure consistency and integrity in all of our representations about our mission, goals, objectives, programs, and services.
The illustration below helps to describe the role and responsibilities of the Advisory Council. The Council uses the Home Inspector Job Task Analysis, which is the foundation for our program that helps identify the core knowledge areas, critical work functions,
and skills needed to be a home inspector.
The Council members provide InterNACHI with advice on the current level of skills, knowledge, and abilities that individuals need for entry into the home inspection occupation in order for InterNACHI to maintain the highest-quality educational offerings. The Council may review the Home Inspector Job Task Analysis, online courses, certificate program, examinations, assessments, and evaluate the quality of course objectives and assessment items in light of the Job Task Analysis, intended program goals, outcomes assessment plan, and InterNACHI's overall vision and mission.
InterNACHI has policies and procedures for writing, updating, and revising courses,
materials, assignments, and examinations. The Council may review InterNACHI's Course Development Manual. Course development and maintenance procedures are used for the
development and ongoing maintenance of courses and materials. As a matter of practice, the Advisory Council reviews course content and
instructional design and delivery once every year. Updates and revisions
are based upon those annual reviews and the continual, day-to-day
maintenance and editing of the content as issues arise. Content is often
unique to individual jurisdictions, but is based primarily on the most recent International Residential Code (IRC) of the International Code Council. As the IRC standards and codes change for residential dwelling construction, so does InterNACHI's education. During the reviews for
instructional content, design and delivery, if content issues become
obvious to members of the Advisory Council, InterNACHI administration, staff, mentors, and instructors will address those as
part of the review process.
While standards and certifications are positive components of
maintaining quality distance education, other measures associated with
enforcement of the standards are necessary to ensure that courses are taught as intended. The Director of Education may perform the following enforcement procedures that include, but are not limited to:
anonymously auditing courses;
randomly checking courses to ensure that the course design is consistent with what was approved; and
request that InterNACHI administration document historical data
pertaining to the amount of time courses are taking students to
InterNACHI also investigates complaints and inquiries submitted by regulatory officials, students, and instructors regarding its courses and program. InterNACHI has a Grievance Policy.
InterNACHI instructors will be available to our membership in order to facilitate student learning in specific content areas. Instructors possess outstanding professional experience and have
demonstrated educational contributions to InterNACHI.
a member of InterNACHI;
a Certified Master Inspector CMI®;
Certified Professional Inspector CPI®; and
an InterNACHI Certified Mentor.
To facilitate student learning, an InterNACHI Instructor may be asked by InterNACHI to do the following:
Help answer a specific question posed by a student related to course content or instructional material.
Provide scholarly feedback, guidance, and supportive interactions with students.
Provide responses to student questions, discussion postings, or any other
student-initiated request as quickly as possible, but certainly within
72 hours of receiving the request. If additional time is needed to
research the request, the instructor should acknowledge receipt of the request and
notify the student as to when a complete response can be expected.
Maintain regular and substantive interaction with students as needed.
Proactively and regularly initiate and post meaningful
contributions to all appropriate course discussion threads for the
purpose of stimulating the students’ academic experience and keeping the
discussions on topic that they are asked by InterNACHI to facilitate.
If asked by InterNACHI, check on a near-daily basis for student assignment submissions,
student questions, student discussions, student requests, and any other
student activity that they are asked to facilitate.
The instructors are qualified to provide instruction as assigned, conduct research on educational topics, develop instructional materials, and develop InterNACHI courses and materials.
InterNACHI is aware of the demands and constraints that our members experience while trying to fit education into an already busy life and work schedule. Our online courses are facilitated by industry-expert instructors and mentors,
so you can be assured of getting meaningful guidance and feedback. Our
students are provided with access to online courses day and night. Our students may learn at their own pace. As a student learns, he or she may network with members and students from all
over the world. A learning community is created with online education as students actively
participate in the learning process with staff, instructors, and mentors serving as facilitators and teachers.
InterNACHI offers online education to
its membership in all 50 states in the United States, as well as around
InterNACHI provides to its membership more than 80 online courses and one Home Inspector Certificate Program that are:
convenient and flexible to fit the student's schedule;
available 24 hours a day, seven days a week; and
accessible from the privacy of a home, office, or anywhere with an Internet connection.
InterNACHI, the International Association of Certified Home Inspectors, is a federally tax-exempt, 501(c)(6) non-profit trade organization headquartered in Boulder, Colorado. InterNACHI is the world’s largest organization of residential and commercial property inspectors.
Join InterNACHI as a Member
An individual must join InterNACHI as a member in order to:
receive access to InterNACHI's online courses and membership benefits; and
enroll in the Home Inspector Certificate Program, which is online and at no additional cost to members.
An individual may join InterNACHI by completing an online membership form, which requires the student’s name, company name, address, email, phone number, desired username and password, last four digits of their U.S. Social Security number, credit card information, and a membership fee. Membership Fee
The membership fee to join InterNACHI is $49 per month or $499 per year. To continue to enjoying unlimited access to online courses and programs, a member must renew their membership. A member may renew their membership or cancel their membership at anytime. There are no refunds.
As a member of InterNACHI, you have
unlimited access to all of InterNACHI's online courses and programs.
Leaving and Returning to a Course
Members are free to leave an online course at anytime. When a student returns to an online course, the course system should
be able to jump the student right back where they left off. Our system
will help students track their own progress through any course or program.
Various Learning Opportunities
Our online course system provides various opportunities to learn as a student proceeds through an online course, including:
clear instructions and objectives;
intermediate quizzes and a final exam;
study guides and other online resources;
required reading and writing assignments;
text, images, tables, video, and illustrations;
repeated information and summaries of main points;
Study guides and companion course materials are provided within our online courses as downloadable
PDF documents (at no additional cost for members). Courses have online discussion components, allowing you to
study further, share thoughts and insights,
submit writing assignments, upload images to share, interact with other
students, members, staff, mentors, and instructors. Courses provide students access to our online library, videos, graphics, glossary, and other study resources.
TUITION AND FEES
There is no tuition costs for InterNACHI members. Tuition for members is $0.
There are no costs (no tuition and no related fees) for InterNACHI members to enroll in
and complete any online course or the certificate program. There are no required textbooks or study guides to purchase.
There are no educational materials to purchase. There is no software to
purchase. There are no required examination fees. There are no graduation fees.
The total price for members, which includes tuition, registration, verifying student identify, educational services, instruction, earned financial charges, required services, technology access, library services, exams, graduation, shipping and handling is $0.
The fee to join InterNACHI as a member is $49 per month or $499 per year. You may cancel at anytime.
A student's academic term is simply the individual's membership term. For example, if an individual joins InterNACHI on March 5, 2017, for one year, the student's academic term is one year and ends on March 5, 2018. If the student does not complete the intended course or program within that term, the individual must renew their membership to extend the time they provide themselves to complete the course or program.
In order for an individual to begin an online course or the Home Inspector Certificate Program, the individual must join InterNACHI as a member
of our trade organization. The start and end dates of the member's academic term is directly related to the date that the individual joined InterNACHI as a member.
individual joins InterNACHI as a member for one year, the
academic calendar starts on the day that the person joins InterNACHI and lasts for one year. The individual may renew their membership in order to
continue their education.
In order to complete a course or program after joining
InterNACHI, the individual must maintain their continuous membership in InterNACHI.
In an effort to assist students with adequate preparation for
their coursework at InterNACHI, technology recommendations and
competencies have been established. Students will need to access and use
the hardware and software as described below. Students using software
and hardware other than that recommended must still meet the technology
The student must use a computer with an Internet connection. No special
hardware or software is required. InterNACHI courses are written in
pure XHTML code for quick loading on both newer and older computers. For
courses with video media, a high-speed Internet connection is
recommended, but not required. The courses are designed with
user-friendly features, including a hierarchal menu coupled with sequential
page navigation. The course system permits the student to start, stop
and restart any part of the course as often as desired. The system
records and displays the progress of the student through the course. If
the student logs out of the course, it remembers the student’s position
in the course. The system will automatically re-start the course for the student at the place where they left off, once they log back into the course.
If a student needs assistance at any time prior to, during or after
the taking the course, he or she can contact the Education Department via
email at email@example.com. Students will receive a timely response within 24 hours during
the work week, and by close of business on Monday for questions received
over the weekend. Students may contact InterNACHI at www.nachi.org/contact.
In case of equipment failures, students must find a service provider that enables them to satisfactorily gain access to the online education system.
Students are required to have access to a computer with the following:
a processor of 2 GHz or faster;
4GB RAM or greater;
an 80GB or greater hard drive;
a cable/DSL (or better) connection; and
a web camera capable of video web conferencing.
Students need access to and competence in the following applications:
the computer's operating system;
Microsoft® Windows® 7 or later;
Mac OS 10.6 or later;
a current Internet browser, such as Mozilla® Firefox or Google® Chrome. (Do not use Microsoft® Internet Explorer.);
Adobe® Reader 9.0 or later;
Adobe Flash plug-in 10.0 or later; and
an email address.
Minimum Recommended Skills
In order to take online courses, the following minimum
skills are recommended for members:
Basic understanding of the member's computer type and
Opening, closing, saving, and renaming files,
including documents and images.
Downloading and saving files from the Internet.
Opening word-processing programs such as
Opening and reading PDF files using Adobe
Basic writing and typing.
Sending and receiving email messages.
Typing URL addresses into Internet browsers and
navigating to webpages.
Moving backward and forward to webpages.
Opening and closing browser windows and tabs.
Using links, bookmarks, screen fresh tools and
Using search engines such as Google.
Activating certain features of a browser such as
cookies and Java script.
The Family Educational Rights and Privacy Act (FERPA) of 1974 was
designed to protect the privacy of education records, to establish the
rights of students to inspect and review their education records, and
to provide guidelines for the correction of inaccurate or misleading
information through informal and formal hearings. Students may inspect
their own records pertaining to admissions, academic standing, and
A student’s privacy and the privacy of others are important to us. We believe that a vibrant learning community depends on maintaining a trusted user environment. As such, InterNACHI is committed to providing a clear and specific description of its policies to protect the privacy of its users. Any material changes to our policy will be reflected on this page. As part of the application and enrollment process, InterNACHI collects personal information that is provided by you when going through these processes. This information includes, but may not be limited to, your name, address, email address, phone numbers, place of employment, and education history. You can browse our site without providing this information, but you will need to provide your information when applying to a program or enrolling in a course.
InterNACHI has designated the following items of a
student’s record as public information. The following member information may be
disclosed by InterNACHI at its discretion:
date joined as member;
membership identification number;
state/province and country;
online course enrolled; and
Students may withhold disclosure of any of the above named items. To
withhold disclosure, the student must submit a request in writing within
30 days of joining InterNACHI as a member to:
1750 30th Street, Suite
Boulder, CO 80301
All student data, including grades, test results, student identification, membership information,
exam sessions and course transcripts, shall be stored permanently and be available to federal and state regulating bodies upon
request. All student attendance records, including attendance records
and course completion information for all course participants, shall be
provided to the federal and state regulating bodies in an acceptable
format within the agreed-upon time frame.
All data is maintained within the United States. All data is secured on dedicated database servers that are fire-walled and
installed with intrusion-detection software, anti-virus software, DDoS
mitigation software, and SSL software. Backup records are stored on
secure servers and off-site data centers. All data is transferred via
encrypted HTTP or protected database protocols. InterNACHI servers are
supported by nine separated network providers, with nearly unlimited
bandwidth caps. All systems are implemented with scalability in mind; as demand increases, new nodes can be added quickly.
Any information that is required to satisfy a regulatory body’s public records requirements can be made available upon request.
An individual may join InterNACHI by completing an online membership form, which requires the student’s name, company name, address, email, phone
number, desired username and password, last
four digits of their U.S. Social Security number (for U.S. students), credit card information and a membership fee.
The fee to enroll in a course or program at any time equals the cost of membership to InterNACHI, which is $49 per month or $499 per year. To continue to enjoying online courses and programs, a member maintain membership by renewing their membership.
Official Transcript to Enroll in Our Program
In order to enroll in the Home Inspector Certificate Program, the member must provide official transcript(s) from
previous institutions required by InterNACHI to prove the member is at least 18 years of age and not currently enrolled as a high school student.
Members shall not attain credit hours or be awarded credit without official transcripts on file at InterNACHI. Those include a high school official transcript, diploma, or equivalent, such as a General Education Development (GED), certificate of high school
equivalency or documentation of completion of a state approved home
school program. This requirement is
waived if the student has completed at least 15 credits of college level
Prior to the individual enrolling into the Home Inspector Certificate Program, a member must also attest in writing their intent. At the time that the individual completes
the Enrollment Agreement and joins InterNACHI for that intention, the individual must provide
InterNACHI official transcript(s) from previous institutions prior to
completing 12 semester credit hours, or the student will be removed from
the Home Inspector Certificate Program. Students shall not attain
credit hours or be awarded credit without official transcripts and attestation on file
Self-Certifying High School Completion
A member intending to enroll in the Home Inspector Certificate Program is required to be a high school graduate (or equivalent). InterNACHI permits the student to self-certify high school completion and provide the school’s name, city, state, and year of graduation. Validating documents can be an official high school transcript or DD214 indicating high school completion. This documentation must be submitted to InterNACHI. Documents can be mailed or sent to firstname.lastname@example.org.
International or Homeschooled
International or homeschooled students must provide an appropriately
authenticated program completion document issued by a governmental
authority or school supervisor that attests to the successful completion
of a program considered to be equivalent to an accredited high school
diploma or GED certificate.
Documentation in English
All transcripts and documentation submitted to InterNACHI from prospective students must be written in English. Prior to the student’s transcript being submitted to InterNACHI for review, student transcripts not in English must be evaluated by an appropriate third party and translated into English or evaluated by a trained transcript evaluator fluent in the language on the transcript. In this case, the evaluator must have expertise in the educational practices of the country of origin and include an English translation of the review. InterNACHI does not provide this service. This is a student requirement.
A student may take any online courses in any sequence, and we provide a list of courses in a recommended order for the Home Inspector Certificate Program. The courses are all
available to members at
anytime, from anywhere, on any device to InterNACHI members. The
individual must be a member of InterNACHI in order to receive access
to the online courses and programs. The individual must maintain
membership in InterNACHI in order to complete a course or program.
Physical and Mental Handicaps and Disabilities
InterNACHI strives to facilitate the needs of
all of our students. If a student requires special consideration, please
contact the Education Department at nachi.org/contact.
InterNACHI works to ensure that all online courses, materials and
resources are accessible to students with physical handicaps and disabilities. For example, all of
InterNACHI’s educational resources are available anytime, anywhere.
Distance education courses, resources and materials are designed and
delivered in such a way that the level of communication and
course-taking experience is the same for students with or without
disabilities. For example, all printed information is available as
electronic text. In an effort to assist students who are deaf or have hearing loss with accessing InterNACHI's courses, we are providing closed captioning text for our online training videos. Captioning is the text of the audio portion of a video displayed directly on the video. This may include not only the words, but the sounds that are important to understand and the source of the sound.
ADA Universal Access Information
Physical handicaps or disabilities that could prevent
successful completion of an online course or the certificate program, and prevent performing a competent home inspection include substantial limitation of a major life activity, where
a person is unable to perform that activity at all or can only perform
the activity in severely limited fashion compared to other individuals
performing the same activity. Major life activities include caring for
oneself, performing manual tasks, walking, seeing, hearing, speaking,
breathing, learning and working, sitting, standing, lifting, reaching,
and engaging in mental or emotional processes such as thinking,
concentrating, and interacting with others. The physical and mental
impairments that do substantially limit major life activities include a
wide range of conditions.
This policy is based upon guidance provided by ada.gov.
The Americans with Disabilities Act (ADA) was signed into law on July 26, 1990, by President George H.W. Bush. The ADA is one of America's most comprehensive pieces of civil rights legislation that prohibits discrimination and guarantees that people with disabilities have the same opportunities as everyone else to participate in the mainstream of American life -- to enjoy employment opportunities, to purchase goods and services, and to participate in State and local government programs and services. Modeled after the Civil Rights Act of 1964, which prohibits discrimination on the basis of race, color, religion, sex, or national origin – and Section 504 of the Rehabilitation Act of 1973 -- the ADA is an "equal opportunity" law for people with disabilities. To be protected by the ADA, one must have a disability, which is defined by the ADA as a physical or mental impairment that substantially limits one or more major life activities, a person who has a history or record of such an impairment, or a person who is perceived by others as having such an impairment. For more information, visit ada.gov/ada_intro.
EQUAL OPPORTUNITY OR NON-DISCRIMINATION
InterNACHI does not discriminate based on age, race, color, religion, gender, national origin, familial status, sexual orientation, disability or handicap. Anyone may join InterNACHI as a member. An individual must join as an InterNACHI member in order to enroll in any online course. There is not a course prerequisite for enrolling or taking any InterNACHI online course or Home Inspector Certificate Program. Click here for information about sex-based discrimination.
Family Education Rights
The Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99) is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education. Click here for more information.
Within a member's online account, there are tools to help track
progress through the online courses.
InterNACHI's online course system timestamps and stores: (a) when a student logs into an online course (start time); (b) when a student finishes a course (end time); (c) when a student visits any course page; (d) when a student answers a quizzes question; (e) when a student visits and posts on the online discussion forum; (f) when a student submits an essay; (g) seat time; and (h) the time when the
student begins and completes the course's final exam. Some courses include a mandatory seat time, where the student can not progress until the student fulfills the minimum instructional time requirement.
The system is designed to ensure that students read, watch and listen to online instructional materials. In relation to instructional video,
if the student leaves the computer and the video finishes and the
student isn’t present to press “next” to proceed and the system times
out, the student will have to watch the video again. Many quiz and exam
questions are derived from the multimedia presentations, so the course
system recommends that students take notes on each presentation.
The student cannot progress to the final exam without visiting every
slide of the online course, playing every instructional video of the
course, correctly answering each question of all the quizzes, completing assignments, reading
any required reading, and clicking any required links to outside
sources. Before the student can progress to the final exam, the course
system informs the student of portion(s) of the course that are
incomplete, and provides an easy link to that portion of the course.
The education system provides a 30-minute time-out default mechanism for
inactivity and, thereby, will not provide credit when the student is
not actively participating.
The student can join in the conversation with other students of a course by visiting the online forum dedicated to that particular course and subject matter. Students are free to pose questions and comments on the online student discussion forum and join in the conversation with other students.
InterNACHI recognizes that new students may desire to qualify for
transfer credits toward a program based on previous academic
work or experiential learning. InterNACHI does not grant any transfer of credit. InterNACHI does not provide a transfer of credit. InterNACHI does not accept credits earned from accredited academic institutions even if the course content is seems to be equivalent to that of the courses provided by InterNACHI.
The following is information about our academic grades, satisfactory academic progress, and academic appeals.
ensure that grades are applied accurately, fairly and consistently with
no ability to discriminate, all students experience the same online,
automated grading system. The quizzes and final exam of online courses
are graded instantly with final exam results provided to the student
instantly after the student finishes answering the exam questions within
the allotted time. All students are subject to the same time-out rules
within the exam system. Our system is also fair by allowing students to
take the exam at any time they feel ready.
In reference to our academic grading policies, all students enrolled in the Home Inspector Certificate Program must successfully complete the credits required by the program and earn an overall GPA of 2.677 (Letter Grade of B-) or higher on a 4.0 scale in order to graduate.
Letter Grades and GPA Value
All students enrolled in the Home Inspector Certificate Program must successfully complete the credits required by the program and earn an overall GPA of 2.677 (Letter Grade of B-) or higher on a 4.0 scale in order to graduate.
Students are evaluated for academic progress at the end of every course. Any student who does not attain an 80% grade (B-) or better does to pass the course. Courses may be repeated more than once, but the most recent passing grade is the final grade. Letter grades and GPA value equivalents are assigned according to the following numeric grade percentages:
Numeric Grade Percentage
94% to < 100%
90% to < 93%
87% to < 89%
83% to < 86%
80% to < 83%
A failing grade is defined as any grade below the grade required, which is 80% or B- (equivalent
to a GPA Value of 2.677).
A student’s GPA (grade point average) is calculated by multiplying the course’s credit hours by the letter grade GPA value, which produces a weighted grade value for each course. The weighted grade value of each course is totaled and then divided by the total of course credit hours.
How to Calculate a Grade Point Average (GPA)
A grade point average (GPA) is calculated by dividing the
total amount of grade points earned by the total amount of credit hours
attempted. The grade point average may range from 2.677 to a 4.0. For example:
A = 4.00 grade points
A- = 3.677 grade points
B+ = 3.333 grade points
B = 3.000 grade points
B- = 2.677 grade points
Example Student Transcript
7 Total Credit Hours Attempted
27 Total Grade Points
To calculate this example student’s GPA, the total grade
points are divided by the total credit hours attempted. So, 27 points
are divided by 7 hours, and that equals 3.9 GPA.
The academic credit-bearing distance learning
courses are measured by the learning outcomes normally achieved through
45 hours of student work for one Semester Credit Hour (SCH). The ratio is 45 student work hours to 1.0 SCH. Therefore, a 3 Semester Credit Hour (3 SCH) course would
require 135 semester hours of student work (45 hours of academic engagement and 90 hours
of preparation). Credit hour calculation is available at nachi.org/catalog-credit-hour-calculation.
Students are evaluated for academic progress at the end of every course with an exam. Students must attain an 80% grade (B-) or better on any exam. A student will be unable to complete any course or program without passing every exam within that course or program. Members may repeat an online course while they are a member. If a course is repeated, the most recent passing grade is the final grade. Letter grades and GPA value equivalents are assigned according to the following numeric grade percentage.
A failing grade is defined as any grade below the grade required for graduation in a course or program of study, which is 80% or B- (equivalent to a GPA Value of 2.677). In other words, if a student does not attain at least a B- grade, that student has achieved a failing grade. Any course and exam may be repeated by a student in order to attain a passing grade.
In relation to student failure of a program, our policy for student failure is fairly straight-forward. Because InterNACHI provides unlimited access to all online programs, including allowing students to retake any course and exam until they pass, the student is in full-control of determining their passing or failing grades.
For example, if a student fails an online course with a final examination grade of less than 80, that member has access and permission to repeat that course and exam again (as long as they are a member). If the student chooses not to repeat the course in an attempt to obtain a passing grade, the failing grade(s) is logged in their official transcript. Transcripts, including passing and failing grades, are not made public. A member may use nachi.org/my-transcript to check their transcript.
In relation to student academic dismissal, InterNACHI’s policy related to student academic integrity policy at nachi.org/catalog.htm#rights.
Students must participate in all academic activities of a course in a substantive manner. Student participation in academic activities is required and monitored by the online education system and staff. Students demonstrate academic participation in coursework through evidence of their active completion of reading and writing assignments, quizzes, final exams, participation in online discussions, and being otherwise engaged in academically related activities.
In relation to the Home Inspector Certificate Program, the student has regular instructional contact with their InterNACHI Certified Mentor who guides and oversees their academic student work.
Students must progress through each course to ensure successful course completion within their membership term. Students must submit assignments and other work regularly throughout the course for review and receive feedback from students, instructors, mentors, or staff as designated. This allows the students to productively benefit from feedback.
Every course involves the student in regular and substantive participation in educational discussions. Active participation in discussions, particularly with mentors, assures students have an opportunity to gain insights into the subject matter through other members, inspectors, students, instructors, and mentors, including peer-to-peer interactions. The education system tracks and ensures the student's completions of the online discussions and completion of reading and writing assignments.
If a student repeats a course, the
grade received on the last repeat will replace all other grades for that
course in the GPA calculation. Previous grades earned for the repeated
course will be recorded in the student's education folder. There are no fees or
charges for repeating a course.
If a student does not finish a course or
program during their membership term, the member may extend their access
to the online courses by renewing their membership. A member may extend
their membership a month at a time or by an entire year by visiting nachi.org/selfrenewalsystem.
If a member does not complete an entire course (including passing
its online exam) by the end of their membership term, no credit for
partially completing a course will be awarded.
InterNACHI does not issue a grade for incomplete courses. If a
student does not complete an online course while a member, no type of
credit (partial or otherwise) will be provided. InterNACHI does not
issue incomplete grades or marks.
Writing Assignment Criteria
There is a clear and simple criteria that is used as a guide for grading and marking writing assignments. The criteria for completing a writing assignment is:
the student must write in English;
the student must write sufficiently upon the topic assigned;
the sentences are easy-to-read and clear-to-understand; and
if applicable, a digital image of an inspected item taken by the inspector during an actual inspection event.
Grammar, spelling, punctuation, organization, sentence structure, technical accuracy are not graded for completion. The student’s posted writing assignment must be sufficient enough to satisfactorily fulfill the criteria.
Our course system has administrative features designed to track and check for the completion of each assignment. The system can confirm when a student leaves a particular online course; visits the forum dedicated to that course; logs into the forum; types text within a message post; uploades an image within that post; and submits a post as a writing assignment. The course system records the date and time of each student action. A mentor, staff member or instructor affirms that the writing assignment is indeed complete based upon the criteria. The course system marks the writing assignment as “complete.”
If a student’s writing assignment is determined to not meet the criteria, the system notifies the student to make necessary edits or corrections. When a writing assignment is determined to be incomplete, the student will be:
blocked from taking the final exam of the course;
unable to receive a Certificate of Completion for the course; and
restricted from receiving any credit.
At any time, a student may visit the course, writing assignment and forum to review, edit and correct an previously-submitted essay related to a course writing assignment.
Counseling & Support
In relation to academic counseling, InterNACHI staff is trained to provide guidance, advice, and direction to help students achieve their academic goals.
In order to receive, handle, and assess student assignments, InterNACHI staff and Mentors will maintain regular and substantive interaction with students, check on a near-daily basis for student assignment submissions, student questions, student discussions, student requests, and any other student activity for which they are expected to monitor. Staff and Mentors will respond to any student questions, discussion postings or any other student-initiated request as quickly as possible, but certainly within 72 hours of receiving the request. If additional time is needed to research the request, staff, mentors, or instructors should acknowledge receipt of request and notify the student as to when a complete response can be expected.
A student enrolled in the Home Inspector Certificate Program must pass the Home Inspector Examination. The exam is a program requirement. The program and professional exam must bec successfully completed in order to graduate from the program and become an InterNACHI-Certified Home Inspector.
MICB Administers the Exam
The MICB, Master Inspector Certification Board admisters the Home Inspector Examination. The 60-minute exam has 120 questions randomly drawn from a larger pool. Examinees are required to pass the exam successfully with an 80% score or better as a requirement to completing the InterNACHI Home Inspector Certificate Program.
There is no exam fee for InterNACHI members. The MCIB provides the Home Inspector Exam to InterNACHI members at no cost. Members may retake the online exam without any cost.
Exam is Online
The Home Inspector Examination is online.
Proctored Exam Option
An individual may take the Home Inspector Exam as a proctored exam administered by the MICB, Master Inspector Certification Board. It is the same Home Inspector Examination, but it's proctored. There is a fee associated with taking this proctored exam.
Passing the proctored is not required to complete InterNACHI's Home Inspector Certificate Program. The proctored exam is optional for that program. Students may choose to take either the proctored or non-proctored Home Inspector Examination. On the day of the proctored exam, the examinee logs into the web-based exam with his or her unique membership ID number and password and begins an exam session with the proctor. Proctors use valid government-issued photo identification or other means to confirm student identity.
InterNACHI affirms that the student who takes the Home Inspector Examination is the same person who enrolled in the Home Inspector Certificate Program and that the examination results will reflect the student’s own knowledge and competence.
To Take the Exam
When it is time for the student to take the Home Inspector Examination,
student will schedule the exam session with InterNACHI by contacting the Education Department. The student
will be provided comprehensive instructions on how to proceed with the
scheduling and logistics of taking the web-based proctored exam. Students must present valid photo
identification to the proctor to take the exam.
Proctored Exam Guidelines
The proctor will certify in writing that he or she will
comply with all state regulations, including proctoring and examination
rules. The proctor will certify in writing
that for all proctoring services, he or she shall not
be related by blood, marriage, domestic partnership, or any other
relationship to the student taking the exam, which might
reasonably influence the proctor from properly administering the exam.
InterNACHI is committed to fostering a spirit of honesty
and integrity. InterNACHI considers academic integrity to be one of our highest values. All members of InterNACHI, including members, students, instructors,
mentors, staff, and administration, are responsible for following InterNACHI's Academic Integrity Policy. Violation of any InterNACHI Academic Integrity Policy is deemed to be academic
misconduct will not be tolerated, even if the act of academic misconduct
remains undiscovered until after credits have been issued.
The following are
some examples of dishonest or unethical and unprofessional behavior and,
thereby, violate our policy. Violation of the Academic Integrity Policy
constitutes a violation of the InterNACHI Honor Code and will result in
the disciplinary actions described in this policy.
InterNACHI will notify you of any charge
of academic dishonesty brought against you. The charge must be submitted
in writing to InterNACHI. After a full review, InterNACHI will send you
and the claimaint notification of the findings with regard to the
In all cases of academic misconduct, the violating party will be
subject to sanctions based on all available information, including, but
not restricted to: membership requirements; student identification; admission credentials; student behavior; coursework; assignments; assessments; or other work products. Sanctions may be imposed up to
and including revocation of any credits or dismissal from InterNACHI.
All work submitted by a student must represent original work
produced by that student. All sources used in the work must be
documented through acceptable scholarly references and citations, and
the extent to which the sources have been used must be apparent to the
reader. False information on an application, an act to intentionally
mislead or misinform a member, an instructor, a mentor, or a staff member of InterNACHI, or submission of work that
is written or produced by another as his or her own will be considered
as grounds for dismissal from InterNACHI.
Opinions of Experts, Instructors, Mentors and Other Students
Our courses and InterNACHI's site include discussions, conversations,
chats initiated or joined by InterNACHI Instructors, InterNACHI Mentors, InterNACHI staff,
InterNACHI members and students (collectively, “opinions”). As such,
these opinions are those of the individual expressing them, and are not
the opinions or beliefs of InterNACHI.
No representation is made that any such opinions are accurate
complete. InterNACHI and its affiliates will not be
liable for claims relating to the opinions, and neither InterNACHI nor its affiliates make any express or implied
representations or warranties as to the accuracy or completeness of the
opinions, or for statements or errors contained therein or omissions
CODE OF CONDUCT
InterNACHI students are members of an academic community
founded upon principles of integrity and mutual respect. Students are
expected to abide by these principles in their interactions with other
students, instructors, mentors and staff of InterNACHI. InterNACHI students treat
others and the opinions of others with decency and respect.
Disrespectful treatment or derisive comments on the work or opinions of
others will not be tolerated in online discussions or other interactive
Communications with students or instructors containing derogatory,
discriminatory or threatening statements regarding another student’s
race, nationality, gender, ethnicity, religion, or sexual orientation
will not be tolerated. Violation of the InterNACHI Code of
Conduct and/or related policies may result in dismissal from InterNACHI.
InterNACHI provides the online education system and
membership platform for your educational and informational purposes.
Your access to and use of our education system is subject to the
following terms and conditions and all applicable laws. By accessing the
education system, you agree to these terms and conditions of use:
Computer Usage Policy
within the InterNACHI community, including InterNACHI staff, who uses
computing and communications devices has the responsibility to use
them in an ethical, professional, and legal manner.
You agree to access and use the InterNACHI site, all related webpages, data, and information only for lawful
agree that you will not: (i) use the site to commit a criminal offense
or to encourage conduct that would constitute a criminal offense or give
rise to a civil liability, or otherwise violate any local, state,
federal or international law or regulation, including, but not limited
to export control laws and regulations; (ii) post or transmit any
unlawful, threatening, libelous, harassing, defamatory, vulgar, obscene,
pornographic, profane, or otherwise objectionable content, or content
that is either prohibited by law or pursuant to these terms and
conditions of use; (iii) use the site to impersonate InterNACHI
personnel or other parties or entities; (iv) use the site to cause the
distribution of any content that contains a software virus, worm, time
bomb, “Trojan horse,” or any other computer code, files, or programs
that may alter, damage, or interrupt the functionality of the site or
the hardware, software, programs, or content of any other person,
entity or organization, whether or not such other person, entity or
organization uses the site or is a direct target of your actions; (v)
upload, post, email, or otherwise transmit any materials that you do not
have a right to transmit under any law or under a contractual or
fiduciary relationship (e.g., inside information, proprietary and
confidential information learned or disclosed as part of an employment
relationship or under a non-disclosure agreement); (vi) alter, damage or
delete any content or other communications that are not your own;
(vii) disrupt the normal flow of communication in any InterNACHI course
or class, or interactive or collaborative areas; (viii) claim a
relationship with or speak for any business, association, institution,
or other organization for which you are not authorized to claim such a
relationship or to speak; (ix) post or transmit any advertising,
promotional materials, or other forms of solicitation to other users;
(x) post any material that infringes or violates the intellectual
property rights of another; or (xi) collect or store personal
information about other users.
You also agree to abide by the following conditions:
not divulge passwords, pins, private keys or similar elements to anyone
else, and they will not exploit sessions left open or otherwise
misappropriate or steal the "identity" of another user.
Privacy of other members shall not be intruded upon at any time.
Members shall recognize that certain data are confidential and must limit
their access to such data to uses in direct performance of their tasks and duties.
Those responsible for computing devices connected
to the network will ensure that those devices are maintained in a secure
state in accord with related policy.
No one shall obtain unauthorized access to other members' accounts and files.
The intended use of all accounts, typically for research,
instruction and administrative purposes, shall be respected.
Commercial use is prohibited.
Membership and access
to InterNACHI systems shall
be revoked for reasons including, but not limited to, modifying or divulging private membership or corporate information such
as file or mail contents of other users without their consent, modifying
or destroying school data, or using the networks in a
manner contrary to the established guidelines.
Members must adhere to applicable intellectual property law, and the membership terms and conditions and/or copyright laws specified by InterNACHI, including, but not limited to:
Unauthorized use of InterNACHI trademarks or logos and other protected trademarks and logos is prohibited.
Infringing upon the copyright, trademark, patent, or other intellectual property rights of others in computer programs or electronic information (including plagiarism and unauthorized use or reproduction) is prohibited.
The unauthorized storing, copying or use of course content, study guides, text, textbooks, instructional materials, video, audio, images, graphics, illustrations, computer software, and other protected property is prohibited.
Your privacy and the privacy of others are important to us. We
believe that a vibrant learning community depends on maintaining a
trusted user environment. As such, InterNACHI is committed to providing a
clear and specific description of its policies to protect the privacy of
its users. Any material changes to our policy will be reflected on this
page. As part of the application and enrollment process, InterNACHI collects personal information that is provided by you when
going through these processes. This information includes, but may not be
limited to, your name, address, email address, phone numbers, place of
employment, and education history. You can browse our site without
providing this information, but you will need to provide your
information when applying to a program or enrolling in a course.
When and with Whom We Share Your Personal Information
We never sell or rent your personal information to any third parties
under any circumstances. We will share personal student information
only with our agents, representatives, service providers, and instructors for limited purposes, including the processing of your application and
enrollment, and verifying your information for the application process.
Policy on Spamming
Students specifically agree that they will not utilize email
addresses obtained through using InterNACHI’s services or equipment to
transmit the same or substantially similar unsolicited messages to 10 or
more recipients in a single day, unless such messages specifically
pertain to coursework and are communications to instructors, mentors, or other students.
Alcohol Use and Abuse
Because alcohol consumption may impair or block formal education and
disrupt the learning environment, InterNACHI is obligated to
observe and abide by the laws of the state of Colorado regulating
alcohol consumption and to safeguard those persons whose rights and
safety are threatened by alcohol consumption.
Because InterNACHI is an online school, each
student is further obligated to observe and abide by the laws of the
state in which they participate in our online education
forum. Further, it is each student’s obligation to be apprised of the
laws relating to alcohol use in their home state.
A student may be administratively withdrawn from a course for
violations of InterNACHI policies, including its code of conduct, its policies related to academic integrity, satisfactory academic progress, and course
participation, among others. No earned credits will be lost. To continue
with a program after having been administratively withdrawn, a student
must petition for permission to re-apply to InterNACHI.
A student may be permanently dismissed from InterNACHI for
repeated offenses or for a blatant one-time violation of InterNACHI policy. InterNACHI will consider the dismissal of a student for any
of the following reasons: unethical or illegal conduct; academic
dishonesty; submitting falsified or misleading information; failing to
complete his/her program within the maximum time frame; or otherwise
failing to meet the Code of Conduct and Academic Integrity Policy.
Students will typically receive a warning and be advised on how to
resolve the situation. However, a warning is not required if a single
offense is deemed serious enough, in which case a student may be dismissed without any
prior misconduct or notice.
Petition and Appeal
A student may petition InterNACHI for special consideration or
exemption from InterNACHI policies and procedures when it can be shown that
extraordinary or extenuating circumstances have contributed to the
student’s status being inconsistent, contrary or contradictory to
InterNACHI policy. A petition or appeal must be submitted in writing to InterNACHI's Education Department. The petition must include a detailed
description of the request, with sufficient documentation and
justification for granting the request. A decision on a petition will be
rendered within 30 days of it being submitted. A student may appeal for
reinstatement in cases where the student is determined ineligible, has
been administratively withdrawn from a program, or has been dismissed
InterNACHI, in its sole discretion, may cancel, terminate, suspend, revoke, restrict, and deny a member's
access to and use of the site without notice and for any reason.
InterNACHI may discontinue operating the site and terminate these terms
and conditions of use without notice at any time for any reason in its
The InterNACHI Grievance Policy is in place to provide a
formal procedure to address issues that require investigation or
resolution. The Grievance Policy is intended to promote honesty and
respect throughout the educational process and work environment of
InterNACHI members, students, mentors and instructors.
A grievance may arise because of a decision or action taken by a mentor, instructor or staff member that is seen to be in violation of
policies and procedures, or constitutes arbitrary, capricious or unequal
application of the InterNACHI policies or procedures.
InterNACHI believes that there should not be an issue
that cannot be resolved through close cooperation among members, mentors, instructors and staff. Fundamental to the grievance process is the
principle that all parties make a good-faith effort to resolve all
issues prior to initiating the grievance process. Every attempt needs to
be made to ensure that resolution is sought at the appropriate level.
following steps are recommended to resolve any issue, complaint or
The complainant is encouraged to resolve the issue informally with those involved.
If an informal resolution does not solve the issue, the
complainant is encouraged to communicate informally with the parties involved.
If that intervention does not resolve the issue, the complainant
should submit a written grievance to the Legaal Department at nachi.org/contact. The written grievance must be submitted within
one month of the action occurring and provide supporting documentation.
The complainant will receive notification of the receipt of the
grievance, along with an explanation of the process. InterNACHI
will attempt to resolve the situation directly to the mutual
satisfaction of all parties involved. InterNACHI will take action as
necessary based on the results of the resolution attempt. The
complainant will be informed of the progress throughout the grievance
Written Grievances and Appeals
Written grievances or appeals must contain the following:
an explanation of the basis of the complaint;
relevant dates and names, and a succinct description of the actions;
copies of any available documents or materials that support the allegations; and
a release authorizing InterNACHI to forward a copy of the
complaint, including identification of the complainant(s), to
appropriately involved parties.
Sufficient opportunity will be provided for persons named in the
grievance to respond. Records of all grievances are kept on file at InterNACHI. Students who are or were students of InterNACHI and
believe that the InterNACHI or anyone representing the institution has acted
unlawfully have the right to file a complaint with the accrediting commission.
Student Grievance Procedure
The primary objectives of this Student Grievance Procedure are to
ensure that students have the opportunity to present grievances to InterNACHI regarding a certain action or inaction by a member of the InterNACHI community, and that InterNACHI has a consistent way of
resolving those grievances in a fair and just manner.
A student may pursue a grievance if he or she believes that a member
of the InterNACHI community has violated his or her rights. This
Student Grievance Procedure applies to alleged discrimination on the
basis of race, color, religion, sex (including sexual orientation and
gender identity and expression), age, national origin, or disability, as
well as problems arising in the relationship between a student and InterNACHI that are not governed by other procedures. Upon request from
any student, InterNACHI will provide guidance
about the appropriate system for redress of a particular complaint.
Prior to invoking the procedures described below, the student is
strongly encouraged, but is not required, to discuss his or her
grievance with the person alleged to have caused the grievance. The
discussion should be held as soon as the student first becomes aware of
the act or condition that is the basis of the grievance.
If a student decides not to present his or her grievance to the
person alleged to have caused the grievance, or if the student is not
satisfied with the response, he or she may present the grievance in
writing to the Legal Department of InterNACHI. Any such written grievance
must be received by InterNACH not later than 30 calendar days after
the student first became aware of the facts that gave rise to the
grievance. InterNACHI will conduct an informal investigation, as
warranted, to resolve any factual disputes. Upon the student’s request, InterNACHI will appoint an impartial fact-finding panel of no more
than three persons to conduct an investigation. InterNACHI will state
the terms and conditions of the investigation in a memorandum appointing
the fact-finding panel. A fact-finding panel appointed will
have no authority to make recommendations or impose final actions. The
panel’s conclusions shall be limited to determining and presenting facts
to the administrator in a written report.
Based upon the report of the fact-finding panel (if any), the
administrator shall make a determination and submit his or her decision
in writing to the student and to the person alleged to have caused the
grievance within 20 calendar days of the receipt of the panel’s report. The
written determination shall include the reasons for the decision, shall
indicate the remedial action to be taken (if any), and shall inform the
student of the right to seek an appeal.
Within 10 calendar days of receipt of the Dean’s decision, a
student who is not satisfied with the response after the initial review
may seek further review by submitting the written grievance, together
with the director’s written decision, to the InterNACHI Founder and InterNACHI CEO.
Attempting to resolve any issue with InterNACHI is strongly
encouraged. Student complaints may be brought to the attention the
Colorado Division of Private Occupational Schools in writing at highered.colorado.gov/dpos/.
Issue Resolution Service for the General Public
If a person has an issue with an InterNACHI member in good standing, InterNACHI may be able to help. While InterNACHI does not employ or supervise any home inspectors, we want to make sure that our members uphold our high standards. Click here to file an issue resolution request.
InterNACHI is able to track, monitor, and verify student membership, enrollment of courses and programs, progress through and completion of courses, completion of assignments, and results of examinations by requiring that each student log into the system with their unique identification at the start of each course, writing assignment and examination.
Initial Student Registration
The student initially registers their identifying information by completing and submitting our membership registration form, which includes:
two email addresses;
credit card information;
last four digits of the member's social security number;
professional license number (if applicable); and
desired username and password.
Username and Password
The education system requires each student to enter their username and password each time prior to: logging into their Members-Only Account, beginning any online course, logging into the student forum, writing any essay assignment, and starting any online examination.
Proctored Exam Identification
The proctoring examination identifies examinees by taking digital images and video of the examinee's face and their student identification (such as their driver's license), and video of the exam room surroundings.
Student identification is linked both to individual email and mailing addresses, and also membership information, if applicable. This information is stored with that student’s unique Internet protocol (IP) address and is verified by the system before allowing a student to participate in any course, assignment, or exam.
An affidavit is presented to the student in the beginning and end of the course to attest to the student’s identity. By enrolling in the course, the student hereby attests that he or she is the person completing all coursework. He or she understands that having another person complete the coursework for him or her is fraudulent and will immediately result in expulsion from the course and being denied completion.
InterNACHI reserves the right to make contacts as necessary to verify the integrity of any information submitted or communicated by the student. The student agrees not to duplicate or distribute any part of the copyrighted course or provide other parties with the answers or copies of the assessments that are part of the course. Communications on the message board or forum shall be of the person completing all coursework. If plagiarism or copyright infringement is proven beyond a reasonable doubt, the student will be notified of such and may be expelled from the course and/or his/her membership revoked.
To graduate from the non-degree Home Inspector Certificate Program, receive a Certificate of Completion, become an InterNACHI-Certified Home Inspector, and attain the Cerified Professional Inspector® designation, an individual must:
correct any and all deficiencies in the member's record; and
achieve a minimum overall GPA of 2.677 (letter grade of B-).
Confirming Course Completion & Grading
InterNACHI's online course system comprehensively tracks the progress of a student and
ensures progress through an entire course or program.
To complete a course, a student is required to pass the
course’s final exam with a minimum passing grade of 80% or better. The student cannot progress to the final exam of a course
without visiting each
slide of the course, playing each video of the course, correctly
question of the quizzes, reading any required reading material, and
completing any required research and writing assignments. Before the
student can progress to the final exam, the system informs the student
about any specific slide(s) of any incomplete portions of the course,
and provides a link to that portion. The quizzes and final exam of an online course are graded
instantly, with final exam results provided to the student instantly
after the student finishes answering the exam questions within the
InterNACHI offers its members a dedicated team of
academic advisers to assist with: joining InterNACHI; fulfilling
membership requirements; choosing courses, completing the certificate program; and complying with InterNACHI’s Continuing Education Policy, Code of Ethics, and Academic Integrity Policy. For more information and assistance, contact the Education Department at www.nachi.org/contact.
There are no additional fees, costs, or charges to members for this advisory service.
Student Account and Profile
InterNACHI members have their own online Members-Only Account. Members-Only tools within the account allow members to:
access online courses and videos;
access the online student forum;
order and update student ID cards;
download course Certificates of Completion;
download the Home Inspector Certificate;
track progress through online courses and programs;
check and submit state-approved Continuing Education;
access the library for inspectors;
access the library of "how to" guidance videos;
download web seals and logos;
download education transcripts;
access the Online Agreement System;
check on recent clicks to the inspector's website;
InterNACHI provides members, students, staff, instructors, and mentors unlimited access to educational media and learning resources, including library services that are appropriate to meeting the objectives of the program. Those resources for members (online at no additional cost for members) include:
online Inspection Forum, where over 46,000 users have started 100,000 threads and have written over 1.3 million posts (as of Aug 19, 2015).
textbooks (print and electronic) are available for purchase from InspectorOutlet.com at inspectoroutlet.com/books-articles-and-education, but no textbook is required to be purchased by any student for completing any online course or program. Purchasing textbooks are optional for completing any online course or program. Purchasing textbooks are not required to complete the Home Inspector Certificate Program.
Unlimited access to the library and resources are provided at a distance to members, students, staff, mentors, and instructors. These resources are systematically and regularly evaluated to ensure they continue to meet the needs of students and to support the programs and objectives of InterNACHI by the Advisory Council. The Council meets and reviews the library services, discards or updates
outdated material, and creates new material as deemed necessary.
Access to a collection of professional educational materials is provided for instructors, mentors and administrators to keep abreast of trends, developments, techniques, research, and experimentation. This variety of educational materials is selected, acquired, organized, and maintained by the Education Department to help fulfill the InterNACHI’s mission and support its educational program. The collection supports all the programs offered at InterNACHI and includes reference works, periodicals, manuals, and other publications to facilitate the achievement of the educational mission. There is a small library of resources at InterNACHI Headquarters in Boulder, Colorado.
New course offerings and increases in student enrollment are reflected in added allocations of resources for ensuring student access to educational media and learning resources, as appropriate.
All students are required to maintain continuous enrollment
throughout their course and program. That means that the student must be a
member in good standing of InterNACHI continuously throughout their
academic term, while they are enrolled in an online course or certificate program. Any student who does not successfully complete a course or
program during their academic term must re-apply for membership to InterNACHI.
If a member cancels their membership and decides to renew their membership some time later, any completed courses that underwent significant course updates will have to start the course from the beginning again. Completed courses that did not undergo changes will appear within their Education Log and Transcript as complete with credit.
If at anytime there is a significant course update prior to a member beginning the course's final exam, the member will be required to repeat that updated section of the course and its related quiz section.
If a course has been started but not completed within one year, the student's progress will be reset and the student will have to start the course from the beginning again.
InterNACHI’s education system is able to track, monitor, and verify student membership, enrollment of courses and programs, progress through and completion of courses, completion of assignments, and results of examinations by requiring that each student log into the system with their unique identification (username and password) at the start of each course, assignment, an exam.
InterNACHI’s online education system comprehensively tracks the attendance and progress of the student, from initial enrollment to final examination, and ensures progress through the entire course, including assignment completions.
The student must pass a course’s final exam with a score of 80% or better in order to receive a certificate for completing that course, and our exam system tracks and monitors the allotted exam time automatically.
The quizzes and final exam are graded instantly, with final exam results provided to the student instantly after the student finishes answering the exam questions within the allotted time.
The student cannot progress to the final exam without visiting every slide of the course, playing every video of the course, correctly answering each question of each quiz, reading any required reading, clicking any required links, and completing any writing assignment. Before the student can progress to the final exam, the system informs the student of portion(s) of the course that are incomplete, and provides a link to that portion of the course. The education system provides a time-default mechanism for inactivity, and, thereby, will not provide credit when the student is not actively participating.
InterNACHI’s online courses are open to all students, can be taken
from anywhere, at anytime, and can be taken again and again without
A member may, at any time, cancel enrollment in any course or program simply by
canceling their membership in InterNACHI. The individual may visit nachi.org/cancel to cancel their InterNACHI membership,
and, thereby, cancel their enrollment in all online courses or certificate programs offered by InterNACHI. No credit is provided
to any student who does not successfully complete a course.
InterNACHI’s online education system comprehensively
tracks the attendance and progress of a student, from initial
enrollment to final examination, and ensures progress through an entire
course. The student is required to pass the course’s final exam with a score of 80% or better in order to receive a course certificate. The quizzes
and final exam are graded instantly, with final exam results provided to
the student instantly after the student finishes answering the exam
questions within the allotted time.
The student cannot progress to the final exam without visiting each
slide of the course, playing each video of the course, correctly
answering each question of the quizzes, and completing any required
reading. Before the student can progress to the final exam, the
education system identifies any incomplete portions of the course and requires the student to complete the entire course.
Directed Independent Inspection Study with a Mentor
Directed study is a high-quality mentored learning experience that includes regular instructional contact between a mentor (who is also an instructor) and the student. Students become more self-directed learners while they work closely with mentors who guide their research and inspection assignments, check and evaluate assignemnts, provide feedback, and model scholarly and professional behavior.
A student enrolled in the Home Inspector Certificate Program is required to work with an InterNACHI Certified Mentor to provide direct instruction, assign independent work, review and evaluate assignments, provide instructional feedback, and mark assignments as complete according to the criteria.
The student can not complete any course and receive academic credit without completing the required writing assignments of the Home Inspector Program, which requires working with a Mentor throughout the entire program.
The mentor oversees the student’s learning experience throughout the Home Inspector Certificate Program. The mentor ensures that credit awarded is linked to instructional activity and to inspection assignments appropriate to the learning experience.The amount of credit for mentoring instruction is such that each credit is equivalent to one hour of lecture class instruction and two hours of additional student work.
Mentoring enables instructors to interact with students through email and online forum messaging regardless of geographic location.By using electronic communications, online mentoring develops and grows the knowledge, skills, abilities, confidence, and understanding of an individual.
Below is a sample screenshot of a slide that appears just
before progressing to the final examination if the student has not
completed some portion of the course:
As you can see above, each section and slide of the course is
monitored by the course system as to whether the student completed each
section and slide of the course.
The course calculates and stores: (i) how long the student
complete the course and the timed exam; (ii) his or her final score;
(iii) each question asked; and (iv) the answer the student provided
for that question. After successfully completing the course and final
exam, a course certificate is automatically generated and made
available for the student to download for printing.
The student must pass a course’s final exam with a score of 80% or better in order to receive credit.
Code of Conduct Policy
All students are expected to act maturely and are required to
respect other students, mentors, and instructors. Any violation of InterNACHI policies may result in permanent dismissal from InterNACHI. Read the Code of Conduct Policy.
Any student may be dismissed for violations of rules, policies or regulations
of InterNACHI. The Education Director may temporarily suspend
students whose conduct is disruptive or unacceptable to the academic
setting. After appropriate counseling, students who demonstrate a
genuine desire to learn and conform to InterNACHI standards of conduct may be allowed to resume attendance. The Director will review each case
and decide upon re-admittance.
Course objectives are clearly presented to each student prior to beginning a course. InterNACHI course developers and instructors are familiar with
Benjamin Bloom’s taxonomy, which provides a useful framework in which to categorize assessment items.
Ideally, and unless course objectives state otherwise, instructional
designers have designed assessment items that incorporate a variety of
questions that range from the knowledge level on through the
application, analysis, synthesis, and evaluation levels.
In order to maximize opportunities for comprehension experiences for students, the following teaching techniques are used at InterNACHI:
Objectives: Each course has an introduction to the course, with
goals and objectives clearly stated in terms of observable behavioral
outcomes using clear, targeted verbs.
Reading: The student is required to read all of the text of the course.
Print: A course may include a printed component to supplement non-printed materials.
Graphics: The use of graphics, illustrations, pictures and video make the subject matter more interesting and easier to understand.
Video: The student is required to play the video, where applicable in a course, completely before being allowed to progress.
Interactivity: The student is required to log into the online
student forum for student-to-student and student-to-instructor discussion and
interactivity. The student may pose questions and make comments.
Writing Assignments: Some courses require the student to
answer a question(s) posed within the course and provide that answer in
written form on the students’ online forum dedicated to that course.
Slides: The student cannot progress to the final exam without visiting every slide of the course.
Quizzes: The student must correctly answer each question of each quiz in order to progress through the course.
Review: The student is provided time and access for review of the material in components.
Repetition: The course content includes repetition of topics that are identified as critical.
Email: The student may ask the instructor questions at any time prior to, during or after taking the course.
Required Research: The student will be unable to progress through the course without
clicking and following certain required links to conduct further
research and study, including the online student forum.
Sufficient Time: Each student is provided sufficient time to complete the course.
Mentoring: The student is free to ask questions of their mentor or assigned instructor at any time prior to, during or after
taking the course, via email.
Survey: Students are provided with an online survey for feedback
regarding course content, relevancy, pace, delivery, and instruction.
Final Exam: Final grades are based upon successful completion of the online final exam.
Requirements for Progressing Through an Online Course
The student cannot progress to the final exam without visiting every
slide of the course, playing every video of the course, correctly
answering each question of the quizzes, reading any required reading,
and clicking any required links. Before the student can progress to the
final exam, the system informs the student of portion(s) of the course
that are incomplete, and provides a link to that portion of the
The education system provides a time-out default mechanism for
inactivity and, thereby, will not provide credit when the student is not
The online course system enforces a session time-out after 30
minutes of inactivity, including no mouse movement, no clicking, no
scrolling, and no video playing. The course system stores student
identification information and tracks the student’s progress through the course.
When the student is automatically logged out of the course, he or she can easily log back in and the system will place the student at the
course slide where they left off. The course session timer is reset.
If the student is logged out of a course quiz or final examination
due to inactivity, all data is erased, the assessment questions are
reset, and the student has to begin the quiz or exam again from the
Monitoring Student Participation
The course system stores: (a) the time when the student logs into
the course (start time); (b) the time when the student finishes the
course (end time); and (c) the time when the final exam starts and ends.
The system is designed to ensure that students watch and listen to the
presentations. If the student leaves the computer and the video finishes
and the student isn’t present to press “next” to proceed and the system
times out, the student will have to watch the video again. Many quiz
and exam questions are derived from the multimedia presentations, so the
course system suggests that students to take notes on each.
Involvement in the Student Forum
The student can join in the conversation with other students of the course by visiting the course’s online forum dedicated to the subject
matter of the course. Students are free to pose questions and comments
there and join in the conversation with other students. An instructor or mentor may be monitoring the course thread and forum, and may engage students in
Measurement of Learning and Comprehension
The course system measures learning and addresses comprehension of content
at regular intervals of a course. There is a final exam for each course to assess the student in relation to the learning goals and objectives. There are numerous quizzes integrated with the
main topics of each course to ensure comprehension. The quizzes contain
multiple-choice questions that reinforce learning. Incorrect answers allow the student to review previous information for remediation. The student is not allowed to progress without correctly answering all
of the quiz questions. Within all courses, there are required research and writing assignments directed, guided and evaluated by instructional mentors that are assigned to each student.
For courses that contain multimedia (video) presentations, those
components must be viewed by the student before progressing through the
course. The student is required to play the video completely before
being allowed to progress. The student may stop, pause or rewind the
video at any time. Once the presentation is complete, the learning
management system will re-enable the navigation buttons, allowing the
student to progress.
Each course has an online final examination, with instant grading and
a downloadable, printable Certificate of Completion. The online final
exam is available immediately after successfully completing the course
and quizzes. The final exam covers all major topics covered in the
Because the online exam system randomly draws from a larger pool of
questions (typically twice the number of questions presented), there are
essentially numerous versions of the final exam. Because of this
randomized selection of questions, the student will never take the same
exam twice. The student may take the course’s final exam more than once,
but it will never be the same set of questions.
Interactivity with Instructors, Mentors or Staff
Students are required to interact with assigned mentors or instructors. Staff is also available for the student to communicate with. To ask questions at any time prior to, during or after
taking the course, the student can correspond with via phone, email, or the online message forum. Instructors, mentors and staff will be available Monday through Friday from
9:00 a.m. to 5:00 p.m. in their time zone by email, phone, and message board
interaction. Students will receive a timely response within 24 hours
during the work week, and by close of business on Monday for questions
received over the weekend.
Staff will respond to any student questions, discussion postings, or any other
student-initiated request as quickly as possible, but certainly within
72 hours of receiving the request. If additional time is needed to
research the request, staff, mentors and instructors should acknowledge receipt of the request and
notify the student as to when a complete response can be expected.
Certificate of Completion
After successfully completing a course and its final exam with a score of 80% or better, a course certificate is automatically made available
for the student to download for printing after the student logs into their membership account with
their unique username and password. State- or industry-specific
certificates for course completions are provided by InterNACHI as required and regulated by the
regulating authority. The following image is an example of a course certificate of completion.
Student Evaluation of Courses
In order to complete, the student is
required to provide a student evaluation of the course and comment upon their
experience. This information is provided to InterNACHI, the Education Department, and the Advisory Council as a feedback measure of an overall program evaluation.
The following is a screenshot of the online student evaluation form:
We look at the data collected from each end-of-course survey. InterNACHI documents whether or not students are
satisfied with the instructional and
educational services provided. The minimum acceptable “Yes” response rate is that three of four responders (or 75%) must answer “Yes” to each our student-satisfaction survey questions.
InterNACHI's Home Inspector Certificate Program is of great value in online education, because there are no tuition costs for members of InterNACHI.
An individual must join InterNACHI as a member to receive unlimited access to the online courses, programs, and membership benefits. The total cost
of membership is $49 per month or $499 per year. There are no additional
costs. There are no additional fees. There are no tuition fees. There are no examination fees. The total cost to the student is the membership fee paid by the student while enrolled in a course or program.
$0. There are no tuition costs. The student pays a
membership fee to be enrolled in the Home Inspector Certificate Program. To join
InterNACHI as a member, visit www.nachi.org/join
Annual Technology Fee
Portfolio Credit Evaluation
Tuition Deferment Fee (if applicable)
There are no tuition refunds, because there is no tuition cost. A member
may cancel their membership at anytime by visiting www.nachi.org/cancel. A member has five calendar days after joining to cancel their membership for a full refund of all membership fees paid to InterNACHI by contacting Lisa Endza, Communications Director at email@example.com. Upon withdrawal or termination, the student will not be issued a
Certificate of Completion for any incomplete course or program, and no
Continuing Education credits will awarded.
A student can withdraw from a course at any time by canceling their membership. To cancel, a member can visit www.nachi.org/cancel. A course withdrawal may be recorded as "Incomplete" on the
The determination of a course withdrawal will be effective on the earliest of the following:
the date the student cancels their membership in InterNACHI; or
the last day of participating in an academic activity within the course, if the student allows their membership to expire.
Students Called to Active Military Service
A student of InterNACHI can cancel their membership as a
result of being called to active-duty military service of the
United States or their State National Guard by visiting www.nachi.org/cancel.
Course Catalog Policy
InterNACHI reserves the right to change membership,
certificate, program and education requirements and to revise or delete
courses as deemed necessary. Students are responsible for following all
policies and procedures outlined in the most current version of this
InterNACHI offers assistance to members consisting of skills development and business start-up practices. InterNACHI makes no guarantee, expressed or implied, of
future employment or occupation. Current law prohibits any school from
guaranteeing job placement as an inducement to enroll students.
InterNACHI provides online services to help members build and
operate their own successful home inspection businesses. Members do not join InterNACHI and enroll in courses and program in order to become employed. Their goal is to start and operate their own home inspection businesses. At InterNACHI, there is only one career path that we help members take, and that is to become self-employed as a home inspector.
InterNACHI has the right to monitor the content that students
provide by means of the site, but shall not be obligated to do so. The
contents of the site and InterNACHI courses are protected by
copyright as individual works, collective works, and/or compilations,
pursuant to United States and foreign copyright laws.
Students agree to abide by all copyright notices and other
restrictions contained in the site and in the course materials. Access
to and use of the site is solely for their personal, non-commercial
Accessing, using, displaying, performing, distributing, copying or
downloading content from the site for use other than personal,
educational or non-commercial expressly is prohibited without the
prior written consent of InterNACHI or the individual copyright owner
identified in any copyright notice.
By accessing the site, students agree to defend, indemnify, and hold
harmless InterNACHI, its officers, directors, shareholders,
employees, affiliates, and agents (“indemnified parties”) from and
against any and all liabilities and costs (including, without
limitation, reasonable attorneys’ fees and costs) incurred by the indemnified parties in connection with any claim arising from any breach
of these terms and conditions of use. Students further agree to
cooperate as fully as reasonably may be required in the defense of any
such claim. InterNACHI reserves the right to assume, at its own expense,
the exclusive defense and control of any matter otherwise subject to indemnification by students, and they shall not in
any event settle any matter without the written consent of InterNACHI.
Disclaimer of Warranty
Students expressly understand and agree that their use of the site
is at their own risk. Neither InterNACHI nor any of its officers,
directors, shareholders, employees, affiliates or agents warrants that
the site will be uninterrupted or error-free, nor do they make any
warranty as to the results that may be obtained from the use of the
site. The content and function of the site are provided “as is,” without
warranties of any kind, either express or implied, including, but not
limited to, warranties of title, merchantability, fitness for a
particular purpose, non-infringement, quiet enjoyment, and absence of
viruses and damaging or disabling code. To the fullest extent
permissible by law, InterNACHI shall not be liable for any interruption
of or error in providing services under any circumstances, or any
viruses or damaging code transmitted in connection with the site or any courses, including, but not limited to, InterNACHI’s negligence or
the negligence of any of its officers, directors, shareholders,
employees, affiliates or agents. The students acknowledge that, due to
the nature of the internet, the site may not be accessible at all times,
and that information transmitted over the Internet may be subject to
third-party interception and modification. Because some states do not
allow the exclusion or limitation of implied warranties, in such states,
the preceding exclusions and limitations shall apply to the greatest
Limitation of Liability
In no event will InterNACHI or any of its officers,
directors, shareholders, employees, affiliates or agents be liable to
students or any third party for any incidental, indirect, special or
consequential damages (even if InterNACHI has been advised of the possibility
of such damages) arising out of their use of or inability to use the
site, including, without limitation, the loss of revenue or anticipated
profits, loss of goodwill, lost business, lost data, computer failure or
malfunction, or any and all other damages or losses. Because some
states do not allow the exclusion or limitation of liability for
consequential or incidental damages, in such states, InterNACHI's liability is limited to the greatest extent permitted.
Headquarters: InterNACHI, 6435 Nautilus Court South, Suite C, Boulder, CO 80301
Mailing Address: InterNACHI, 1750 30th Street, Suite 301, Boulder, CO 80301
InterNACHI provides a Home Inspector Certificate Program to its members. The Home Inspector Certificate Program is online and accessible at no additional cost for members.
A certificate program is not a degree program; they are different. A certificate program contains a collection of credit-bearing courses configured to equip students with specialized knowledge in a subject with content that is less extensive than what is provided in an entire degree program. A certificate is provided upon completing the program.
Credit Hour Calculation
Academic credit-bearing distance learning
courses are measured by the learning outcomes normally achieved through
45 hours of student work for one semester credit hour (SCH). The ratio is 45 student work hours to one SCH. Therefore, a three-semester credit hour (3 SCH) course would
require 135 semester hours of student work (comprised of 45 hours of academic engagement and 90 hours
The goal of the Home Inspector Certificate
Program is for the
graduate to attain the knowledge, skills, and abilities necessary to do the
required tasks of a home inspector outlined in the Home Inspector
Job Task Analysis and perform a home inspection and write an inspection