Florida Exam Proctor Guidelines

Most recent update: February 14, 2023

Florida Exam Proctor:

The proctor must be a member of InterNACHI and a Certified Master Inspector® or a neutral third party. The process for conducting proctored examinations shall assure that the student who takes the proctored examination is the same person who enrolled in the program and that examination results will reflect the student’s own knowledge and competence in accordance with stated educational objectives and learning outcomes.

Proctored Examination Process:

The student contacts the proctor to schedule an exam session.
At the exam session, the proctor shall verify the examinee's identification by various methods, including face-to-face communication, membership unique ID card, and photo identification.
After the proctor asks the examinee to show a photo ID. The proctor may take a photo of the examinee for archiving. The proctor may ask the examinee to answer a few questions about themselves, based upon the information from the InterNACHI member's profile, including member ID number.
The proctor shall provide their own computer for the exam session. The proctor shall close out all programs, applications, and websites that do not pertain to the exam.
The proctor logs into the exam session first with their proctor username and password. Then the examinee logs in with their InterNACHI member username and password.

The proctor monitors the examinee during the entire session.

Proctor Certification:

Each proctor shall download, sign, and return the InterNACHI Florida Proctor Certification Agreement

Submit the signed document to jazmin@internachi.org.

Proctor Responsibilities:

The proctor shall:
  • Arrange a proctoring date and time with the student.
  • Not allow anyone else to substitute as the proctor.
  • Review each exam for special requirements requested by the InterNACHI.
  • Identify and verify the student with a photo ID.
  • Ask the examinee for contact information, including:
    • Full name (must match the name on the photo ID);
    • Email address;
    • Business or company name;
    • Business address;
    • Phone number; and
    • Email.
  • Optionally take a digital photo of the examinee during the exam session. 
  • Notify the student of what they are allowed to use on the exam. Computers, mobile phones and other electronic devices must be turned off and put away. No texting, email, phone calls or phone camera use.
  • Make sure the student is aware of the time limit on the exam. Proctors do not need to keep track of time for the student taking a proctored online exam, because InterNACHI’s online exam system provides that feature.
  • Make sure each student logs into the correct exam.
  • Begin and end the scheduled exam session on time.
  • Supervise the student taking the exam.
  • Terminate the exam if the testing procedure is compromised due to the student's improper conduct.
  • Be careful when dealing with perceived irregularities. In most cases students should not be confronted during the exam. The behavior/evidence should be noted and/or collected and submitted to InterNACHI at ben@internachi.org. It is InterNACHI’s purview to determine any irregularities.
  • Note the start and end time of any student break. Student breaks do not stop the exam session time. The clock does not stop. Make it quick. No more than a 5-minute break. 
  • The examinee must be seated in a well-lit, quiet and private room. The lighting of the room must be daylight quality, and overhead lighting is preferred. If overhead lighting is not possible, the examinee must make sure that the light source is adequate.
  • Allow the student to use mobile/cell phones only when necessary in an emergency.
  • Shall contact InterNACHI as soon as possible if unusual circumstances occur.

Examinee Responsibilities:

  • Exams administered will start with in 10 minutes of the scheduled starting time. Any start time beyond 10 minutes will be noted by the proctor.
  • It is the responsibility of the student to be on time for the exam. The proctored exam will begin on time unless the student has made prior arrangements to accommodate travel time or other potential conflicts. If a student is late and has not made prior arrangements, late time will be counted against total test time.
  • Provide to the proctor your photo ID, name, date, last four digits of social security number, course or exam name, address, InterNACHI membership ID, and other data to confirm identity. 
  • Must have their InterNACHI member username and password memorized.
  • Review each exam for special requirements.
  • Make sure you are taking the correct exam.
  • Bring any irregularities to the attention of the proctor immediately. In most instances, concerns are easier to correct during the exam than after the exam.
  • Do not use or refer to any electronic devices, notes, paper, books, or printed materials during breaks.
  • Break times are counted against test time. Testing period does not stop.
  • Noise must be kept to a minimum.
  • Use mobile/cell phones only in case of emergency.
  • If an examinee has a question, they should raise their hand, and the proctor will assist them.
  • The student must not communicate with others during the test.

Technical Requirements for Proctors:

Proctors shall provide their own computer for the examinee to use during the proctored exam session. No examinee is permitted to use their own compouter.
Web Camera
640 x 480 resolution
1280 x 720 resolution
PC Users
Windows XP
Windows 8
Mac Users
Mac OS X or higher
Max OS X 10.9 Mavericks
Internet Download Speed
.768 Mbps
1.5 Mbps
Internet Upload Speed
.384 Mbps
1.5 Mbps
1024 MB
2 GB

Other Requirements:


Need Help?

Ben Gromicko
InterNACHI Director of Education
(303) 862-2611